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Mark H
Customer Reviews for New Suds City
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was merely a pick up location. It was actually in a laundromat.
Lorraine SThe online interface is a total nightmare, and you closed the only decent sized uhaul place in town, leaving us with just a bunch of bad neighborhood ones which only ever have one truck.
JOSHUA BJust not a very inviting laundromat.
Daniel Hwe lost a vehicle we were driving due to and accident. We rented a Truck to to the our home in texas and then on to our winter home in Arizona. I bought a new vehicle in Texas so there was no need to keep the U-Haul truck...I returned it to the agent that U_Haul set up for my new drop off area. I was under the impression when I rented the U-Haul that if my plans changed i could get a rebate on the rent i paid for the U-Haul...When I asked about it to your agent who called us She said you sure are entitled and told us we would get 745 dollars back on our fees paid and my credid card would receive the credit. She then called back and cancellled it..So i was cheated out of 745 dollars on the deal . For that reason I would never recomend U-Haul to anyone.....
JOHN M