Customer Reviews for Taylor Rental Vestal
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Taylor Rental Vestal
Easy in and easy out...entire transaction was smooth.
This was the only store that had the size uhaul I ordered. I had to drive out my way by almost 10miles to pick it up from the rental place. This was a franchise vs the actual uhaul store I went to. Payment didn't show up on my card for 4 days after purchase. The equipment was old, missing reflectors. Not too impressed. Very expensive for a two day trip too.
The counter support was very good, but the person who handled the attachment of the trailer to my truck was very unique professional and his language was terrible including numerous expletives. In addition, he did not check the brake and running lights which were inoperative. We found this out on our way to NC when we were pulled over by a State police officer. Fortunately we were not given a ticket. I have previously rented from U-Haul in the past and never had a problem. This is the first time.