Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Both of the ladies we worked with at pick up and drop off were amazing! Great customer service skills I would definitely recommend this location 10/10
Thanks so much
Martin Benedict
Rating:
4.0
Customer did not leave a comment.
Lisa Kropp
Rating:
3.0
The bed of the truck was extremely dirty and had remnants of stuff from whoever had used it for black rocks or tar or rubber or something.
Rick Smith
Rating:
5.0
I have used this u haul location multiple times and have always been very satisfied. They will always be my first and only call when I need their services
TAMARA KAYE GROSMAN
Rating:
5.0
Everything was great! We will definitely be using you again for the next move!
THERESA ELLIOTT
Rating:
5.0
Thank you to the staff, for being so kind and friendly every time I when there. I definitely will recommend Telegraph Budget Storage.
Candace Myree
|
Overall Experience
Rating:
5.0
Thank you for the excellent service over the last couple of years. The staff was very nice and the storage unit was clean and easy to access.
GREGORY BRAKE
|
Overall Experience
Rating:
5.0
Nothing very nice people.
Dennis Adair
Rating:
4.0
Customer did not leave a comment.
William Barker
|
Overall Experience
Rating:
5.0
The gentleman ,Steve at the front desk was very informational , professional , pleasant smile and personality. Totally satisfied with my experience at this facility.
Karen McKay
Rating:
2.0
I was told that the gas tank was full, which it was not, and that I had to return the truck completely filled up. The gas tank was actually a little more than 3/4 full but I still filled it to the max level.
HANK CAPRARO
Rating:
5.0
Easy after hours dropoff,and a safe location,friendly staff
Curtis N Salyers
Rating:
5.0
The employees here have become my friends
They are so friendly caring.
Denise Dansby
Rating:
5.0
Customer did not leave a comment.
Daniel Blasiola
Rating:
3.0
I think it’s absolutely ridiculous that the gas was at 1/4 tank. I understand having to fill up what we use but having any car that low in gas in the winter is not good for it.
Kelly Scherle
Rating:
5.0
Great people!!
Mohammad Khan
Rating:
5.0
Customer did not leave a comment.
makwell mayhew
Rating:
5.0
Great associate that helped me with the trailer. Knowledgeable and got me in and out.
CHRISTOPHEREDWAR TAYLOR
Rating:
5.0
Suggests $19.99 rental, but rental is always significantly in excess of this...$70+ and $100+!
Would like the rentals to be what is advertised and $20-level.
Robert Roza
Rating:
4.0
Overall experience was good. Checking in/out from the app was a bit tricky. I was given conflicting information about check out, but customer service sorted it out.
Megan Pizzo
Rating:
5.0
The agents at the counter were friendly, helpful and very accommodating. Their store may be smaller than some, but it's well stocked and service oriented. I had a great trailer rental there and would definitely rent from there again.
George Baumgartner
Rating:
5.0
Customer did not leave a comment.
Susan Claringbold
Rating:
5.0
The office staff was friendly and professional. They helped me with all that I needed and more very understanding.
Sherraine Thompkins
Rating:
5.0
Customer did not leave a comment.
JAMES LEE HAMRIC
Rating:
5.0
Overall, great experience. I would highly reccommend renting from this location for how seamless and easy personnel made it.
Chris Solano
Rating:
5.0
The truck only had 1/4 tank of gas. I always thought that they came full of gas. However, the expectation is to return it at the level you received it. It's a ticky-tack situation on my part, but I guess it doesn't matter whether you fill it up immediately or at the end of your rental trip. Otherwise, the people here at this location were friendly, responsive, and easy to deal with!
Ted Reeves
Rating:
4.0
Customer did not leave a comment.
Dorothy Greene
Rating:
4.0
Customer did not leave a comment.
Dan Andrzejewski
Rating:
5.0
Customer did not leave a comment.
michael antieau
Rating:
5.0
I appreciate them, thank you
CYNTHIA NORMAN
Rating:
5.0
Customer did not leave a comment.
Lawrence Barber
Rating:
4.0
Customer did not leave a comment.
Reed McKay
Rating:
5.0
Excellent service! My go to place!
Mark Medere
Rating:
1.0
I was charged double for mileage.....why?
Dennis Grathopp
Rating:
5.0
best service
Muhammad Siddiqui
Rating:
5.0
Very friendly staff and helpful.
Gerald Bomay
Rating:
5.0
Customer did not leave a comment.
Richard Lilly
Rating:
5.0
It worked out great for me. I can’t think of anything to improve.
Gary Lepidi
Rating:
5.0
The two young ladies working the front Desk were extremely nice and helpful. Super easy check in and check out. The location is very convenient and seems extremely secure.
Lynn Lybrand
Rating:
5.0
Customer did not leave a comment.
GARY LEE MILLER
Rating:
5.0
Customer did not leave a comment.
MITCHUM ROSS TIBBS
Rating:
5.0
I get the best service every time I rent a van.
The employees have become family.
Denise Dansby
Rating:
3.0
The drivers window was left down and it was pouring rain. I spent the day driving with a wet butt. It wasn’t great.
Christopher Roberts
Rating:
3.0
Customer did not leave a comment.
Christian Nobles
Rating:
5.0
Everything was fine, but make sure you check all of the middle glovebox.
Mine had other people papers in it and two empty tubes that were labeled contained marijuana and 20%+ THC!!
I was NOT happy about that.
Thanks in advance.
Robert Roza
Rating:
1.0
I got confirmation that I reserved the truck then when I get they say they don’t see where I made a reservation almost Didn’t move on time an would’ve had to play hundreds more
Andrew Sigmon
Rating:
5.0
The trailer was in great condition. Pickup and drop-off were very easy. Price was reasonable.
Michael Ingram
Rating:
4.0
Customer did not leave a comment.
OSCAR JUAN MENDEZ
Rating:
5.0
Weekend drop off was fast and convenient.
Truck was not acceptable for the $3,000 price.
Passenger door seal was broke (did not notice until on the road), had to drive 2000 miles with excessive wind noise.
Gas tank was less than 1/8 full at pickup. Had to immediately put $175 worth of gas in the truck in California. If it was full could have made it to Nevada and not paid CA gas prices.
Windshield washer fluid was not full and ran out second day of trip.
For how much U-Haul charged me to take one truck from Southern California to Detroit this is unacceptable!
Chad Mills
Rating:
5.0
Drop off was easy and staff was great!
Melissa Arnoczki
Rating:
5.0
Customer did not leave a comment.
Dylan Reminder
Rating:
5.0
Customer did not leave a comment.
david holt
Rating:
3.0
Facility is behind a locked gate in which an access code is required to enter. My truck was due back on a Sunday- they don’t have staff working to open up the gate. I do not blame the facility as UHaul is the one who makes the arrangements. After spending 3 days loading and unloading a26’ truck that was the last thing I wanted to deal with.
Robert Lee
Rating:
5.0
Customer did not leave a comment.
James Kenniburg
Rating:
5.0
So easy and stress free during a very stressful day!!! THANK YOU SO MUCH
Kimberly Skinner
Rating:
5.0
It was very excellent service didn’t take no time truck with an excellent condition. Didn’t have any problems.
Ricky Godwin
Rating:
5.0
Staff was very friendly and helpful. I would definitely return to this location for storage and truck rental.
Paula Weise
Rating:
5.0
Customer did not leave a comment.
Kathy King
Rating:
5.0
make seat 💺 Adjustable for shorter customers
lorna grant
Rating:
5.0
Friendly quick and efficient, rented from them before and will use them again in the future
Thomas Siepierski
Rating:
5.0
The sales team was great and and got me what I needed.
Johnnie Stinson
Rating:
5.0
Staff was extremely helpful
Karen Steenberg
Rating:
5.0
A fantastic,friendly service. After a big let down from a moving company; you folks saved the day by renting us a truck. Thanks again. Richard
richard lamoreaux
Rating:
5.0
Smooth drop off
Jim Brown
Rating:
5.0
My only minor complaint is I don't know why you need to enter a gate code to get in to the parking area when the office is open during normal business hours.
Russell Gallas
Rating:
3.0
It looks as though Uhaul charged my credit card twice for the same service could you please check your records and let me know what is going on thank you and have a great day
Jack Hines
Rating:
5.0
Thanks for all your help
Larry Huddleston
|
Overall Experience
Rating:
5.0
Your team at this location was very helpful and courteous.
William Rowlett
Rating:
4.0
Customer did not leave a comment.
Cortney Trombley
Rating:
5.0
Customer did not leave a comment.
Benjamin Fleet
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SCOTTJAMES BATESON
Rating:
5.0
Customer did not leave a comment.
Joseph Collins
Rating:
5.0
Customer did not leave a comment.
Mark Deacon
Rating:
5.0
Awesome helpful staff. Very clean facility.
Thank you.
Mark Mattheiss
Rating:
5.0
Customer did not leave a comment.
Donna LaVracque
Rating:
5.0
Customer did not leave a comment.
kimberly adams
Rating:
5.0
Went above and beyond. I would recommend to anyone in need of a rental.
Travis Chenault
Rating:
5.0
Customer did not leave a comment.
Thomas Miller
Rating:
4.0
Customer did not leave a comment.
Mark Bak
Rating:
5.0
Customer did not leave a comment.
Richard Bray
Rating:
5.0
Quick, simple, smooth. All good!!!
Richard Lilly
Rating:
5.0
I really like the Staff there!! Always courteous, friendly & helpful.
John Gustaf
Rating:
5.0
Customer did not leave a comment.
Larry Glimpse
Rating:
5.0
Customer did not leave a comment.
Princess Sturdivant
Rating:
5.0
Customer did not leave a comment.
Marie Onesian
Rating:
5.0
Very helpful employees
This is an easy efficent uhaul location!
DENNIS PAUL PRIEM
Rating:
5.0
This is why I keep coming to your location.
JOHN FREDERICK BOLINGER
Rating:
5.0
Friendly staff. Wonderful experience
Landon Clark
Rating:
5.0
Excellent customer service. I used this facility for over 5 years. Would definitely recommend 👌
Audrey Washington
|
Overall Experience
Rating:
5.0
Great service. Everything ordered was provided on time. Great customer service. Truck was clean and rode well.
Sue Estevez
Rating:
4.0
Customer did not leave a comment.
Christopher Woolley
Rating:
3.0
Customer did not leave a comment.
Thomas Rutkowski
Rating:
4.0
Locked gated entrance. Make gate key code available for easier entrance to the facility.
Chad Thomas
Rating:
5.0
Very nice pleasant experience
Shella Read
Rating:
5.0
Staff was great and truck was great, tow dolly worked well.
Stephen Doncov
Rating:
5.0
Customer did not leave a comment.
AMY CAMPBELL
Rating:
5.0
nothing
LAURIE HERRERA
Rating:
5.0
Customer did not leave a comment.
Scott Koziol
Rating:
5.0
We dealt with Danielle Clark when we arrived. She was absolutely welcoming and helped all of our needs. I was very thankful because upon looking at the website, I knew I needed something bigger , she immediately was able to accommodate me.
I recommend this place highly because of Danielle's gracious help and knowledge and clearly her experience. I won't go anywhere else.
Thank you for making this a smooth experience.
millard stephens
Rating:
1.0
Customer did not leave a comment.
lloyd Cobb
Rating:
5.0
Customer did not leave a comment.
Kenita Clark
Rating:
5.0
Customer did not leave a comment.
Debra Mcbain
Rating:
5.0
Customer did not leave a comment.
Robert Cholette
Rating:
4.0
Great storage place, great price, no issues other then the pot holes.
Timothy Wade
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Paul Bohn
Rating:
4.0
The wheel tie downs were frayed and worn, did not stay tight completely. No instruction on chains. But overall friendly, good service. Car hauler was in good shape with the exception of the wheel tie downs.
kevin webb
Rating:
5.0
People working were the best I've encountered at a uhaul location. They were laid back, very personable, friendly, and still explained everything properly. The guy who helped me with the trailer talked about trucks with me when we were getting it connected. Definitely will be coming back here to fill my propane tanks this summer and if I need a truck or trailer rental. 10/10 with the location and employees.
Daniel Katzman
Rating:
5.0
I ended up with 2 units #11 and #354. Both were suppose to be 10x15 as on the description, when I finished filling #11, we went to the next and found that the size was smaller than the description. I am very disappointed and need management to reach out. I am on a time crunch and this set back is very heartbreaking. I need a refund, upgrade at no charge, or something, this is just sad.
CandiceorJim McCluskey
|
Reservation
Rating:
5.0
Staff was extremely helpful. Danielle went above and beyond to help me, and the young man was very good with communicating the options of lockers and access hours. I hope to never need a locker again but if I did, I would return.
sheilia bennett
|
Overall Experience
Rating:
5.0
Very helpful staff. Fair priced. Potholes desperately need filled but other than that I think they are doing a good job. 👍🏻👍🏻👍🏻
James Vaughn
|
Overall Experience
Rating:
5.0
Clean, secure, easy to get in and out with the proper security access and great hours to access your belongings. Employees were very nice and helpful when acquiring the unit as well as when stopping the service. I highly recommend this company!!
Denise Wayne
|
Overall Experience
Rating:
5.0
I recommend this storage
Mario Villanueva
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Zeonaca Boyd
|
Overall Experience
Rating:
5.0
We stored our trailer many years, the unit was stolen from their yard. They failed to have video of the trailer being removed from the “ SECURE, VIDEO CAMERA” covered yard. They failed to save the video for the Police to review. Storage was fine till our trailer was stolen, they didn’t seem to do everything they could to help find the thieves. I won’t be returning, this lot is no better than any other and perhaps worse. I do not recommend.
Terry Coleman
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard Segedy
|
Overall Experience
Rating:
5.0
Great storage experience since 2018. Keep up the good work!
Jacqueline Palmer
|
Overall Experience
Rating:
5.0
My trailer was stolen, so as it appears to be secure, it really isn't. Heard 3 trailers stolen recently. No call back on camera footage or information. Not happy as the reason I picked this facility was because of the cameras and secure gate.
Daniel Cialkowski
|
Overall Experience
Rating:
5.0
Completely satisfied with the facilities, and availability of the storage unit we rented!
Andrew Linko
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Mark Merkey
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Justin Stanto
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Charlie Nodus
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Andrew Linko
|
Overall Experience
Rating:
5.0
My favorite thing about this storage facility is the staff. I have been involved in several storage facilities if not dozens over the past 35/40 years and the staff here are the best.
Jerry Wowk
|
Overall Experience
Rating:
5.0
Staff was top notch!
Todd Garban
|
Overall Experience
Rating:
5.0
This facility is convenient, decently priced and secure.
Christopher Oberdorf
|
Overall Experience
Rating:
5.0
Only moved due to distance from Shop. Your Facility was excellent in everyday needed, and we Thank you for the years of safe keeping of the property.
Sincerely,
Henry
LOOK! VP COO
Henry Beausejour II
|
Overall Experience
Rating:
5.0
very friendly personnel, will use facility again if need be. thank you
Pauline Balderas
|
Overall Experience
Rating:
5.0
I’ve used this storage facility for over 6 years, the staff were always helpful and friendly!!! I would highly recommend Telegraph Storage to my friends and family.
Steven Martin
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John Goerke
|
Overall Experience
Rating:
5.0
Professional friendly staff. Excellent well secured facility, I would definitely utilize your storage facility again.
Randy Baughman
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Edwin Rodgers
|
Overall Experience
Rating:
5.0
I would definitely come back here if ever I need a place to store stuff again. It's in a great area, your staff was always really polite. It was easy to get in and out of the site Thank you!
Mathew Otter
|
Overall Experience
Rating:
5.0
Overall a pleasant experience
Michael Leto
|
Overall Experience
Rating:
5.0
Best experience possible!!
Tom Hopkins
|
Overall Experience
Rating:
5.0
I was very pleased with the wonderful way that the property manager handled the situation I moved because of financial reasons I will rent again when opportunities are right. God bless everyone
Virgil Davis
|
Overall Experience
Rating:
5.0
The best storage facility I've ever used. Friendly, helpful staff and a very secure facility.
Michael Hall
|
Overall Experience
Rating:
5.0
Our first unit was ruined from a leak and we had to throw almost all of our things out. No insurance so that was painful. The second unit was good.
The only thing I don’t like is that if you don’t pay RIGHT on time, you get locked out. It was easier for us to pay at the end of the month rather than the beginning and there was zero flexibility.
Tiffany Miller
|
Overall Experience
Rating:
3.0
This is not the type of storage unit I wanted/ needed
Rebecca Layne
|
Reservation
Rating:
3.0
My reservation didn't show and I had to find a new storage place
CHRIS FULLER
|
Reservation
Rating:
3.0
Small. Interior storage, somewhat organized going to ride it out & see how this goes
Devan Mack sheppard
|
Reservation
Rating:
5.0
I was very happy with this storage facility. Clean, secure and friendly, helpful staff.
DEBRA MORTON
|
Overall Experience
Rating:
5.0
Excellent customer service
Privacy Request
|
First Impressions
Rating:
4.0
Staff were very friendly and helpful. Storage units in good shape, but facilities are still partially under construction. Once all construction is complete it will be upgraded to excellent.