Tiger Self Storage (U-Haul Neighborhood Dealer)

Tiger Self Storage (U-Haul Neighborhood Dealer)

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9609 Oates Dr
Sacramento, CA 95827

(916) 368-1139

(& Bradshaw)
Driving directions

View website


Standard Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 10 am - 4 pm


  • 24 hour dropoff

View Rentals

Customer Reviews for Tiger Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tiger Self Storage

Overall rating: 3.5 out of 5 stars

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Matthew K. on 3/30/2016
Rating: 5 out of 5 stars

Very well run Uhaul location. Employees are knowledgeable and know how to get customer in and out quickly. 5 stars. Thank you.

William H. on 3/21/2016
Rating: 1 out of 5 stars

This shows as a 24/7 drop off site..... I attempted to drop off at 6pm, but there was no one available, and could not contact anyone at location by phone. There was no marked secure drop off area.....

Martha W. on 3/10/2016
Rating: 2 out of 5 stars

We reserved a trailer online at a location 5 minutes away. The website instructions claimed that someone would call us to confirm. When the call came, we were NOT informed that the equipment would NOT be at the preferred pick up location so we went to pick up the trailer at the location 5 minutes away only to be told that our equipment was at this Tiger storage location 40 minutes away! Confirmation phone call: U haul: "hello , this is UHaul confirming your reservation. Do you want to pick it up around noon?" Me: "yes" UHaul:" okay see you tomorrow." That's it! The woman at Tiger Storage was slightly rude when we asked if we had hooked the chains up properly stating "You mean you have a hitch on you car but you don't know how to hook up a trailer?" Also, the website stated our card would NOT be charged until drop-off but we found out at drop-off that our card was charged at pickup! Also, your rates for one way drop-off are ridiculous! A trailer that rents for $19.95/day locally costs $341 to drop-off somewhere else?! We considered a truck but a $19.95/day truck costs over $900 one way?! For 4 day truck rental at 19.95/day plus .89/ mile it should have cost 1/2 that. Again- ridiculous. All this has left a BAD taste in our mouth towards UHaul and I doubt we will use your company again. I think you should strongly consider refunding part of our rental fee. I believe the contract number is 27219220.

Evangeline S. on 2/24/2016
Rating: 4 out of 5 stars

Only charge mileage for one way if there is a location close to your destination & you want your truck back to the original address.

NORMAN M. on 2/13/2016
Rating: 5 out of 5 stars

Please bill the price quoted on price per gallon. I will defintely be returning and recommend this location and Uhaul. Great and easy rental with no hassles. We were in and out in a few minutes. Thank you Tiger Storage in Rancho Cordova

Edward Y. on 2/10/2016
Rating: 3 out of 5 stars

Nothing........Transaction was quick and easy, equipment was clean. If I had to pick one thing to whine about, I would say that the fuel tank was only 1/4 full. These trucks don't go far on 1/4 tank, making fueling necessary tooooooooo soon. My input.........give me at least 3/4 of a tank to start with. Thanks.

ADNAN R. on 1/28/2016
Rating: 1 out of 5 stars

To be nice to the customers .Not to try push (sell things you don't need). To clean up the place were they park the (keep) the trucks. More friendly .

Amanda A on 8/12/2015
Rating: 3 out of 5 stars

Service was great and staff very friendly.

Jason T on 7/27/2015
Rating: 5 out of 5 stars

So far so good. The lady helping me out was a sweetheart even though she kept giving me a hard time jokingly of course. Would definitely recommend this place.

Debbie R on 5/3/2015
Rating: 3 out of 5 stars

Good service.very professional.

on 3/5/2015
Rating: 5 out of 5 stars

Customer service was pleasant and very helpful. Clean facility and great experience

Ashley M on 8/29/2014
Rating: 3 out of 5 stars

Service was fine. Space was cleaned. Soda was on it but she got it cleaned up.

ELIZABETH K on 7/8/2014
Rating: 3 out of 5 stars

Good service.

William M on 10/20/2012
Rating: 4 out of 5 stars

very good response--live person answered the phone! every question I had was answered in a professional manner. thank you!

CASSANDRA D on 8/12/2012
Rating: 4 out of 5 stars

The staff was very helpful and informative.

DAVID R on 7/28/2012
Rating: 4 out of 5 stars

We have used this place several times and just keep coming back to them because we get great service and all our needs are met there. Plus it is close to home.

DONNA A on 6/3/2012
Rating: 5 out of 5 stars

The online reservation site was easy to use. The people we worked with to get our unit were very helpful and friendly.

JOE M on 5/19/2012
Rating: 5 out of 5 stars

100% Professional, from the day I called in to get info, to the day I went in to start unit. THE BEST ALL AROUND!

ERIC H on 4/15/2012
Rating: 5 out of 5 stars

The manager was efficient and friendly, the move was smooth and without incident.

COLLEEN M on 1/16/2012
Rating: 1 out of 5 stars

Very slow service and an uninviting environment and staff.

JOSE C on 6/25/2011
Rating: 5 out of 5 stars

Diana was very friendly, and looked out for the best unit that would accomadate our needs. We were very pleased.

MONICA H on 12/26/2010
Rating: 5 out of 5 stars

The staff was very kind and knowledgeable. The facility is quiet and clean, and has easy access. This is the second time I have rented from this storage facility.

TODD W on 11/21/2010
Rating: 5 out of 5 stars


KAREN B on 9/28/2010
Rating: 4 out of 5 stars

Love the location of the facility as well as my unit. It seemed small, but as we move stuff in, I`m finding that it is quite roomy.

SCOTT G on 8/8/2010
Rating: 5 out of 5 stars

Friendly and Professional service

SIMON C on 5/11/2010
Rating: 3 out of 5 stars

The service I received was very good,and I am happy with the experience

CAROLYN S on 3/6/2010
Rating: 5 out of 5 stars

The attendants are very friendly and helpful. The units were clean and in good order.

MARK L on 2/24/2010
Rating: 5 out of 5 stars

I have not moved in yet, it was raining too hard yesterday

ROBERT S on 11/7/2009
Rating: 4 out of 5 stars

Storage was clean and the manager was pleasant. Overall a good experience.

KELLY K on 8/30/2009
Rating: 4 out of 5 stars

Move in was simple and didn`t take more than fifteen minutes. The service was friendly and the staff was very helpful. I am satisfied with the location of the unit as well.

KATHRYN K on 8/5/2009
Rating: 5 out of 5 stars

I would use this facility again. Larry was very nice accommodating!! Thank you!