Customer Reviews for Tiger Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Tiger Self Storage
Excellent customer service. Highly recommend.
Absolutely nothing. Great service will always rent from tiger storage.
Customer Service was outstanding!
I had a great experience. Easy check in easy check out. The van worked great. The people were professional. What else could you ask for?
Excellent service. Highly recommend this location. Very friendly staff.
Great equipment and courteous service.
Will use this location in the future.
THE MANAGER WAS OUTSTANDING AND SHE GAVE ME SERVICE THAT I HAD NOT EXPECTED AND I WOULD RECOMMEND HER TO MY FRIENDS TO RENT FROM HER FACILITY. BOB REINALDO
Excellent Service. Moving was easy
Fast and easy rental. Very nice people. Will rent here again.
No improvement needed. This business was excellent in customer service. Very helpful and friendly. Would definitely bring my business here again. Nice job!
Great Customer services, will book from this location again
TIGER STORAGE IS AWESOME!!!
Very good customer service, thank you
Everything was great, thank you
I needed a unit fast and was able to reserve the unit online. I was called back immediately and they allowed the movers to start unloading the truck until I got there to do all the paperwork. The paperwork was completed quickly and the facility was very professional. Thank you, Thank you!
Tyler and Brie were very kind. The truck was clean and drove nicely. I will return to this uhaul location.
I was impressed by receiving an email immediately after my online registration, followed by a phone call. When I went out to the unit to fill out the paperwork, even though I was running terribly late and close to the office closing time, I was met with a smile and great friendly service, and felt very welcome and satisfied with my choices. I would highly recommend Tiger Self Storage.
Employee was very nice and fast
Awesome rental - helpful staff. I got to Tiger storage any time I need a truck. They are always great.
Employee was very nice. Truck was easy to drive & was good on gas. It was and overall good experience.
Great customer service, helpful employees
Incredible! From the first day of our move, the staff was so helpful. I have never had to make such a big move to an entirely new city; Tiger Storage made the transition a lot easier. I would recommend them to anyone!
Quick, easy rental. Thank you.
Tyler and Brie were extremely professional, efficient and attentive. Excellent customer service, great location, plus provided referral for cheap movers from movinghelp.com. Really impressive, so we will refer without hesitation.
Very nice and staff, fast and helpful. Thank you!
I have rarely seen the type of customer service that I witnessed at this location, or at any other service provider of any kind. Brie was kind, professional, courteous and very helpful in helping us come up with what we would need, to fit not only our budget, but what we had to move as well. Thank you so much.
Very helpful staff. Thank you!
Need more help in the office, maybe just another person to check out or check in the rental truck so the line an move faster.
First of all I reserved the truck for a 09:00am pickup and received a call the night before after 7pm stating that I could not pick the truck up before 09:30 even though the site stated 09:00. Them I was met by a very rude man at Tiger Storage. He was assisting another customer, and told my husband and I that we would have to wait outside of the office (in the cool air) while he took the cutomer to her truck...as if we were going to take something from the office, you mean I have to wait outside? REALLY? The truck was dusty inside and I have no idea the last time it has been washed. When I returned the truck, I parked it in the area where I retrieved it, went into the office, keys in hand, and I was told that I needed to turn the truck around so it would face in the opposite direction, and I was charged the extra mileage because I had to drive the length of the yard, make a u-turn (ina 15' truck) just to turn it around. He had a snappy attitude and was very rude. Perhaps he should find a new line of work other than dealing with the public. I was offended and will never return to that location for a rental...EVER!!!
Excellent customer service, very impressive facility and easy access. Perfect fit for my storage needs.
As stated, this is an absolute 5-star rated facility, and I have been treated like a 5-star customer. I could not have asked for better service. If the opportunity presents itself again, this will indeed be my first choice for sure. Thank you for such a wonderful place to leave my most precious and prized material possessions!! I feel very special and honored to be there and go to bed EVERY night knowing my possessions are safe.
Liked everything about it. No complaints. Professional, friendly and very helpful staff.
Really great customer service. Was a last minute decision to put our things in storage. Had to happen like now! Our experience with Uhaul and Storage went smooth. Brie was very efficient and made the process easy to understand. Overall a 5-star experience.
I love the custoner service there. They are very kind, understanding. They make you feel very welcomed, work extra hard to satisfy your needs. I would reocommend this u haul place to all my freiend and family.
The agent was friendly, professional and flexible! I was very pleased with my experience at this location and impressed that I could book everything online! That made it an easy process, which I appreciate very much
The manager handles the business as if it were her own. Very impressive. I have already referred people to this facility!
Good experience. Thank you.
Great customer service. We found ourselves needing two storage spaces on very short notice. From the phone call, to the reservation center, to filling out the paperwork and actually moving in when the office was closed, everything went smoothly. The staff was professional, courteous and had a sense of humor. The pricing was fair. I would highly recommend this location.
Everything from start to finish was excellent. Brie was absolutely incredible to deal with. She made everything go very smoothly and efficiently. I would recommend your facility very highly to anyone looking for a storage unit.
Your storage company was the best I've dealt with in my 20 years of moving. Awesome customer service, Thank You
I was delighted to find reasonably priced storage near Elk Grove. Great customer service, customer-friendly and professional staff.
Awesome experience. Friendly, helpful staff. They definitely make you feel welcome at the facility and go out of their way to help.
Manager was nice. Storage is very affordable. Truck was easy to rent & drive.
Staff was so nice and helpful. Truck rental was easy and got a great deal on storage too.
Wonderful experience. They went out of their way to get a truck for our move. I highly recommend them for storage and U-Haul. Thank you!
Manager was so helpful and friendly. She made the rental very easy. Thank you so much!!!!!
Tiger storage is awesome! Great service, great prices, truck rental was fast and easy!
THE SERVICE WAS OUTSTANDING AND THERE IS NO DOUBT THAT I WILL RECOMMEND THE FACILITY TO MY FRIENDS.. BOB REINALDO
staff was helpful and very courteous! location a bit awkward to enter and exit, but the friendliness of the staff more than makes up for it.
Good experience. Good value for the money and very nice, accomodating people to deal with.
I HAD A GREAT DAY AT TIGER U-HAUL. TYLER WAS EXCELLENT. I RECOMMEND YOU GIVE TYLER A RAISE. FOR AN EMPLOYEE THAT DOES NOT WORK THAT BRANCH, HE DID EXCELLENT. I ENJOYED HIS ATTITUDE AND CUSTOMER SERVICES. YOU DON'T FIND GOOD EMPLOYEES HARDLY ANY MORE.
Update the website, the first choice of rental at Hi Tech Auto 6939 Power Inn Road did not rent out U-Haul trucks for over a month. Went to that location and waited for service to only be told they did not rent out U-Haul trucks anymore. Then Was directed to 8530 Gerber Rd location, the lady there was very nice and helpful.
This was easy to get done.
Management is very pleasant.
Everything went well. Thanks.
My only small complaint would be that the windshield was very dirty upon rental. Otherwise, a very easy process to rent, excellent service, and I would be a repeat customer!
they were very nice people..
Bob was great. There was a communication problem about insuarance that was my family's fault. Bob did his best to fix the problem and did it in a timely manner, which was very much appreciated. Yeah for Bob!
Phillip and Bob are wonderful!!! They are so helpful and very nice with wonderful customer service skills! Thank you for a great experience!
Nothing...it was perfect.
Customer service was great. Very helpful & friendly person.
I would recommend this pick up location if it's near your home, however, the service was extra slow.. It took me at least 20 mins to drive off w/ the uhaul and I was the only customer at the counter. The customer service is very slow in processing and completing paperwork. I've been here 4x before and it's always been so slow... I had movers waiting. Need to speed up paperwork processing.
Thank You. Service is Great
He said There was no reservation. He asked me to pay an $11 administrator fee in cash claiming the machine wasn`t working. I declined. The machine worked to process the rent.
I did obtain my unit..However they advised me the $6.95 would be refunded back to account...So please refund the money to my account...Thanks
Very personable... Explained everything to me very well... Great experience all around...
The only reason I decided not to go to this particular storage unit is because of the location. It is in a bad area so thus I was worried about theft. Other than that everything else was fine.
I move in on sunday may 10
I was very please to see the management leave on site,And the price was rigth for me
I needed a bigger unit than I had reserved he didn`t have one available but pointed me to someone who did. VERY helpful and very pleasant!
This place was soooo helpful! They really have the best deals in town. Tell `em Kimberlie Cox referred you -
I am very satified at this point and time. Very friendly customer service
The man in the office was very friendly and accomidating, especially when I need to get the next size up storage unit.