Towne Storage South Jordan (U-Haul Neighborhood Dealer)

Towne Storage South Jordan (U-Haul Neighborhood Dealer)

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11297 S Redwood Rd
South Jordan, UT 84095

(801) 254-5187

Driving directions

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Standard Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed

Special Operating Hours

Storage access

  • Mon-Sun: 6 am - 9 pm

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Customer Reviews for Towne Storage South Jordan

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Towne Storage South Jordan

Overall rating: 4.5 out of 5 stars

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Connie I. on 5/24/2016
Rating: 5 out of 5 stars

Great place and people to work with!

Jean B. on 5/23/2016
Rating: 4 out of 5 stars

I know it was not the locations fault, but when I arrived to pick up the Uhaul, the person that was supposed to return there truck previous to me, so I could rent it, did not return with it. I had 7 family members that had driven over an hour waiting to help me. Luckily there was another 26 foot truck on the lot, but the previous renter had forgotten to drop the key in the box. So I was over 30 minutes late getting to where my family was. And many had to leave before we were done because of the wait time. The staff was great, but it was an inconvenience.

Brandon D. on 5/21/2016
Rating: 1 out of 5 stars

Todd's miscommunication with me resulting in me paying an extra 50 bucks for something I did not agree too. I will never use u-haul nor recommend it with anyone again

Carma T. on 5/16/2016
Rating: 5 out of 5 stars

I had no problems

SHARON C. on 5/14/2016
Rating: 5 out of 5 stars

Fabulous employees and service

irene K. on 5/12/2016
Rating: 5 out of 5 stars

There is nothing that you could improve on, They do a wonderful job. Their office is clean and inviting. It was pouring rain when it was time for me to walk out to the truck. They found an umbrella and walked me out so I wouldn't get drenched. I love Town Storage South Jordan!!

Tony s. on 5/11/2016
Rating: 3 out of 5 stars

I was overcharged by $39.00 for the truck rental compared to what I was quoted and based my reservation on. I have requested a credit and have not yet received it. I have made several phone calls and left voice mails regarding this. I never received a return call from this location after leaving voice mails. This is poor customer service. I will expect my debit card to be credited the $39.00 plus tax.

Sara P. on 5/8/2016
Rating: 2 out of 5 stars

Switching the pick up location made things difficult. Every person we talked to told us we had a different amount of miles allotted. And we got charged when it was uhaul's mistake that we had to drive extra.

Daniel W. on 5/2/2016
Rating: 5 out of 5 stars

Great customer service, the rental was scheduled and completed with no issues.

Jeff K. on 5/2/2016
Rating: 4 out of 5 stars

Great guys and service

Jaime E. on 4/30/2016
Rating: 5 out of 5 stars

Friendly staff and great customer service I will recommend to all my frineds.

Kelly R. on 4/11/2016
Rating: 5 out of 5 stars

We just wished the truck would of had blankets. Thank you Kelly

Kent S. on 3/29/2016
Rating: 4 out of 5 stars

Even though they were very busy they were personable and efficent. I was very comfortable with the very good service.

Sidney S. on 3/28/2016
Rating: 4 out of 5 stars

Keep up the good job of providing good service at a reasonable price.

Teresa D. on 3/28/2016
Rating: 5 out of 5 stars

Place was great - personnel were friendly. No wait.

Jack T. on 3/28/2016
Rating: 4 out of 5 stars

My experience was great

Jared D M. on 3/24/2016
Rating: 5 out of 5 stars

No improvements necessary, but I rate the guys who provided moving help to be the best. They were prompt, helpful, and energetic, and finished early. Well done.

Brittany J. on 3/23/2016
Rating: 5 out of 5 stars

Love this location! Always so easy to deal with.

Krystal M. on 3/20/2016
Rating: 3 out of 5 stars

Not make it so expensive

Tamie W. on 3/9/2016
Rating: 5 out of 5 stars

Great! Thanks...

frank m. on 3/9/2016
Rating: 5 out of 5 stars

An awesome representative. Thank you very much.

Bobbi B. on 2/26/2016
Rating: 2 out of 5 stars

We had a uhaul for 24 hours but only used it for 7 hours. We didn't go over the 30 miles that we were allotted. When we dropped it off there wasn't anyone there, they were closed so we put the keys and contract in the drop box. I then received a bill for over 20.00 for fuel but nobody was there to talk to. I would think that for the lack of usage hours would be a little leeway. Or maybe have someone there since that was rather selected drop off location.

JERRY S. on 2/7/2016
Rating: 4 out of 5 stars

Good service. Appreciate the quick response to our needs for the vehicle.

Thomas W. on 2/6/2016
Rating: 4 out of 5 stars

Provide in the vehicle a windsheild scraper.for winter snow and ice season.

CHERYL H. on 2/2/2016
Rating: 5 out of 5 stars

They were so courteous and helpful. Everything was in perfect order and exactly what we needed. Pick up and return were super easy. No improvements needed.

Rachel B. on 1/31/2016
Rating: 5 out of 5 stars

Everyone we worked with was friendly and helpful. Equipment was clean and worked well. Thanks!

Cynthia c. on 1/30/2016
Rating: 4 out of 5 stars

Larger parking area.

Brady N on 9/9/2015
Rating: 3 out of 5 stars

They did not have any units available for me to rent. The front desk guy Craig was very pleasant and offered some bigger units that were available, but I didn`t need a bigger sized unit at this time.

Kip N on 4/29/2012
Rating: 5 out of 5 stars

Facility was clean, well taken care of with great security and climate controlled. I am very pleased with my decision to use this facility and would recommend it. Employee was friendly and helpful.