Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Rats ate my furniture and no one was responsible for that damage
LESBIA G
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
KUNLE O
|
Overall Experience
Rating:
5.0
Miss Susan super kind and helpful
Damaris E
Rating:
5.0
Customer did not leave a comment.
DARSHAK T
Rating:
5.0
Satisfactory
ABIDEMI A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Dayvette F
Rating:
3.0
Customer did not leave a comment.
Marco K
|
Overall Experience
Rating:
5.0
Staff was very helpful.friendly. and made it easy to sign in. and close out.
I would recommend and rent again.
Thank you.
Calvin P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
bobby g
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Chinitha A
Rating:
3.0
Mice and rats came into my storage.
Shirley A
|
Overall Experience
Rating:
2.0
Customers service is sucks
Noman K
Rating:
3.0
Customer did not leave a comment.
Byron B
|
First Impressions
Rating:
1.0
Very non-welcoming staff Susan, They close at 5pm, as I entered at 4:35pm, Susan showed attitude, saying it’s not good time to come in, she has to close register etc, , she started process at 4:40pm after I told why she is wasting time giving excuses only, she was just trying to rid away me, She took my Selfe (even she got copy of my ID), Strange! I took U-Haul couple of time before, but no body ever asked to take pix from their personal phone , I would never go at this location again
Saqib S
Rating:
5.0
Customer did not leave a comment.
MIGUEL G
|
First Impressions
Rating:
5.0
I scheduled a same day 10' truck rental and pre-checked in. When I got to the rental office I was in and out with lightning speed. The truck was great and the return of it was also with lightning speed. I am very satisfied with the location, the reps and my experience. Thank you!
Donnell C
Rating:
4.0
Customer did not leave a comment.
elchin S
Rating:
4.0
None
EKEMONA E
|
Overall Experience
Rating:
1.0
Mr. Gay harassed me to the point I was scared to take the truck back to his location. He left thrusting voice messages and was yelling. I will NEVER go back and will be calling on him and filing charges.
JAZZMAINE M
Rating:
5.0
Customer did not leave a comment.
ALVIN M
Rating:
5.0
Thanks To Mr Lenord he did everything possible
Lakreshia C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GERALD D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Terrance W
|
First Impressions
Rating:
5.0
I love you all. Thank you for keeping my Treasure's safe
BARBARA B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ronald K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lauren A
Rating:
5.0
Customer did not leave a comment.
Andrei B
Rating:
5.0
No improvement needed
Anthony J
Rating:
5.0
Bob and Carol (?) were so helpful
JACOB S
|
First Impressions
Rating:
2.0
Both cashiers had poor customer service skills and an attitude like they really didn't wanted to be there. I was never told when I came earlier to the location to inquire about my reservation that I would need to have a second person ready with their phone to verify my identity." Otherwise, I will not be rented a uhual truck". Neither when I booked my online reservation was Informed that I need to have second person ready with their phone to verify my identity. It was 9 am in the morning and I had really a hard time getting anyone to answer their phone. On my complaining that you all should have informed me when I came to the location and booked online so I was ready one of the cashiers rudely and with an smug attitude said to me "We are just doing our jobs and it has always been like this. And that we are renting you a 45K truck ." I felt disrespected as a customer and will not visit this location again.
Lastly, one year ago I used the uhaul location at Webster, TX and I was not asked to bring a second person on their phone to verify me and furthermore I was treated with courtesy and respect.
KASHIF M
Rating:
5.0
It's well organized and convenient for me, when next I need a storage I will come back. Thanks
RAZAQ I
|
Overall Experience
Rating:
5.0
Customer service with the Manager. Mr. Leonard Gay is outstanding. His staff is also very friendly and helpful.
Reginald D
Rating:
5.0
Customer did not leave a comment.
ISABEL L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ritamae j
Rating:
5.0
Customer did not leave a comment.
Nurmyrat B
Rating:
5.0
Customer did not leave a comment.
jocarolyn m
Rating:
5.0
Customer did not leave a comment.
CARLOS O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ricardo C
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Cassandra A
Rating:
5.0
Customer did not leave a comment.
Mercedes A
Rating:
1.0
There are lots of RATS. The roof need fixing.
Sharon W
|
Overall Experience
Rating:
5.0
Keep up the great service!
Kevin S
Rating:
3.0
Customer did not leave a comment.
shanika m
|
Overall Experience
Rating:
3.0
Well this is out of uhaul control , when I first picked up vehicle , vehicle had no gas . So i drove to a close gas station &. When i started fueling vehicle , all the gas started to spill on the floor so i had to return the vehicle to the location . I had to re-schedule my helpers to move my stuff . Customer service was able to get me a vehicle for the next day which was great . Next time I pick a uhaul truck it will be directly at a uhaul location instead of an unauthorized uhaul location .
federico p
Rating:
5.0
Customer did not leave a comment.
Ricardo F
Rating:
5.0
Nothing
MARIA C
Rating:
5.0
Customer did not leave a comment.
somtochukwu o
Rating:
5.0
Super friendly and helpful. Showed me everything I needed to know to have a good experience
Robert L
Rating:
2.0
Pick up customer service was awful. Rude - unprofessional.
The white man who helped me with the return was very polite and informed me of the process up until left.
Gloria A
Rating:
5.0
This is Uhal's Best Location ,
DARSHAK T
Rating:
5.0
Exceeded my expectations. Thank You.
IMMANUAL W
|
Overall Experience
Rating:
5.0
I needed a storage unit, but didn't know which would work best for me. The staff members were extremely helpful & informative & helped me look around to find my perfect unit. The experience was quick & simple & I am happy the unit is at a reasonable monthly price!
Michelle T
|
First Impressions
Rating:
1.0
My storage unit was broken in to because of negligence of then then manager (now general manager). My unit went with a broken latch for over 2 years after complaining about it multiple times.
Daniel V
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Coley C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Trenitra G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DARSHAK T
Rating:
5.0
Excellent service provided by Mr. Gay. Thank you for always proving such great customer service
Reginald D
Rating:
4.0
Everything was great
Reese W
Rating:
5.0
I would like to bring to your attention that when I returned the cargo van to the u haul facility I was surprised to learn that I drove the truck for 12 miles. I live 1.5 miles from your location. There is no way that I live 12 miles from the location that I rented the cargo van from. You can verify my physical address on record as that is where I was moving from to your location. I suggest you have the odometer checked as the lady (Susan) told me I wasn’t the first person to bring that their attention. Thank you!!!
Marchelle D
Rating:
5.0
Everything was great I will return if I have to.🌞
yvette B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chika U
Rating:
5.0
Thank you for all your help very professional
steve o
Rating:
5.0
I had a great experience thanks
Ivan V
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Syiah A
|
Overall Experience
Rating:
1.0
The customer service was very bad. Customer service did not respond to questions on phone rather answer was come here
Altaf W
Rating:
4.0
Customer did not leave a comment.
LAGILDA M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JORGE J
|
Overall Experience
Rating:
5.0
Awesome staff and clean equipment it was a great experience and I highly recommend other people to come try them out.
Royce J
Rating:
5.0
Customer did not leave a comment.
LENDA B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Julius V
|
Overall Experience
Rating:
3.0
Poor customer service
Poor customer service
Poor customer service I can’t say that enough if I wasn’t in a rush the other day sure enough I would have took my business to another u-haul location
shawauna s
Rating:
5.0
Customer did not leave a comment.
LA G
Rating:
5.0
Customer did not leave a comment.
Mariam Y
Rating:
5.0
The lady in the office I’m not sure her name but she’s a short older Caucasian lady and she was very helpful. Eric and Donald were extremely helpful and has amazing customer service skills
Sade D
|
First Impressions
Rating:
5.0
Great costumer service. Clear and concise information/instructions given to me as a first time user.
Julio B
Rating:
1.0
got charged 14 dollars to go to the light. Ridiculous
Daisy C
Rating:
5.0
Muy buena atención de los trabajadores ,el uhaul en perfecto estado muy contento con su servicio
YOANDRY G
Rating:
5.0
Customer did not leave a comment.
Marco K
|
Overall Experience
Rating:
5.0
Good serv
issac c
Rating:
1.0
Customer did not leave a comment.
Mojisola T
Rating:
5.0
Great service
Javetta T
Rating:
3.0
the service is very poor and long time waiting
Olusagun M
Rating:
4.0
Excellent personnel at this location. Very helpful knowledgeable staffing made for a pleasant experience
ELISE V
|
Overall Experience
Rating:
5.0
Nothing but keep Bob and his helper working at U-Haul because they are a great asset. They provided such wonderful customer service; when you do that, you provide great customer care! I'd hire Bob and the other employee on duty in a heartbeat.
Janet H
Rating:
1.0
The original location got changed the day before, that was inconvenient but we worked out a new location CONFIRMED IT WAS ACCESSIBLE AT 7a via truckshare 24/7. The truck wasn’t available until the location opened at 9a. The truck smelled of liquor and was overall dingy and smelly.
OMAR D
Rating:
5.0
Team inside was very helpful, polite and all questions answered.
Jesus O
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Marcus C
Rating:
5.0
Customer did not leave a comment.
dawn d
Rating:
5.0
I love this place and the employees are very nice and friendly people . I will recommend this stores 100%
EVELIA R
|
Overall Experience
Rating:
5.0
Make many trucks available
Ahmed R
Rating:
5.0
Nothing everything is perfect
Abraham R
Rating:
5.0
I will tell anybody about this facility. Mr. Leonard Gay and his staff were exceptional.
The customer service I received went above and beyond excellent. The U-Haul at 10811 Bissonet is the facility that is wonderful.
Christine M
Rating:
5.0
Customer did not leave a comment.
Shawn S
Rating:
5.0
Customer did not leave a comment.
ZACKERY M
Rating:
4.0
I would of gave the facility a 5 but I don’t like you have to get out your car to swipe key to access gate to get in need remote entrance
Willie J
Rating:
5.0
Everything was Perfect, the service representative was very nice and helpful, I will Definitely be coming back to this location as Always, Thanks Pamela
Pamela M
Rating:
5.0
I strongly recommend this Uhaul Location to all my Frinds
Best Customer Service
DARSHAK T
Rating:
5.0
Great customer service and excellent management.thnks
EDWARD G
Rating:
5.0
Customer did not leave a comment.
Robert B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Varsha B
Rating:
5.0
Fine
Donald b
|
First Impressions
Rating:
4.0
the accessible hours weren’t the best
TREY T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Anisha B
Rating:
5.0
I will definitely come back again keep the good work up thanks.
anthony o
|
Overall Experience
Rating:
5.0
Awesome customer service people are very helpful
LIEZEL K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jairus h
|
First Impressions
Rating:
5.0
Leonard was great!
The whole process was straightforward and easy to follow.
Kelly W
Rating:
5.0
Since i am about uhaul i don't know that is good lie this, but when I coming in I know that this is opportunity for people like me i love it and God bless America for introducing this uhaul.thanks
Febisola A
|
First Impressions
Rating:
5.0
I’m satisfied with the storage just wish you could go to it earlier than 7:00pm but I’m happy im good
Mark B
|
First Impressions
Rating:
5.0
Fast n reliable…..
Grish C
Rating:
5.0
Customer did not leave a comment.
Alfredo H
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Florence Z
Rating:
5.0
Customer did not leave a comment.
Alfredo H
Rating:
5.0
Management was Very Friendly
TYRONE J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Martins S
Rating:
5.0
Call to reserve needs more clarity on what's needs when you get to store other than its ok
randy p
Rating:
5.0
Customer did not leave a comment.
Monchel J
Rating:
5.0
Service with a smile. Thanks.
Alonzo W
Rating:
1.0
Customer did not leave a comment.
Daniyal M
|
Overall Experience
Rating:
4.0
Just saw that there were mice droppings in my climate storage so might need to check on that and see what and where are mice 🐁.
CHRISTENE S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Daniel N
|
Overall Experience
Rating:
5.0
Excellent service, help full employees and friendly
Sandra R
Rating:
5.0
They gave excellent customer service.
Maggie W
Rating:
5.0
Customer did not leave a comment.
WILLIE D
|
Overall Experience
Rating:
5.0
She accommodated a last minute stop
SHERRI S
|
First Impressions
Rating:
4.0
Nothing
Fatimah O
Rating:
5.0
Leonard/Manager was very knowledgeable, offered great advice & answered ALL my questions. This is the first time I have rented a storage unit. Leonard was very detailed & made me comfortable in my decision to rent from U-Haul. Towards the end of completing the process, another associate/Robert Reed came in & was also very friendly & helped me with the gate card. Both associates were very professional & accommodating! Leonard & Robert are excellent examples of how to provide amazing customer service!! These two are VALUABLE ASSOCIATES & deserve all incentives &/or awards & recognition available.
SANDRA D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Willie L
Rating:
3.0
Smooth experience with class and integrity from beginning to end.
Anne-Maria F
Rating:
5.0
Customer did not leave a comment.
Rejeana M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
WILLIE D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ibrahim G
Rating:
4.0
Customer did not leave a comment.
VICTOR C
Rating:
5.0
Customer did not leave a comment.
Olayinka O
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
sabrina t
Rating:
5.0
Customer did not leave a comment.
Donte G
Rating:
5.0
Everything was perfect there is no need to improve.
patrick d
Rating:
5.0
Good professional customer!👍🏽👍🏽👍🏽👍🏽
Mercedes A
Rating:
1.0
Customer did not leave a comment.
ALAYSHIA M
Rating:
5.0
Customer did not leave a comment.
OLUFUNKE O
Rating:
5.0
They always take care of customers problems
Thanks you
murad m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Annmarie L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stephanie S
Rating:
5.0
Keep doing what y'all doing good job honestly happy New Years
Michael S
Rating:
5.0
Never get rid of D-AN
ADOLFO G
Rating:
5.0
Great customer service
Michael W
|
First Impressions
Rating:
5.0
The clerk at the store was great help.
FNU B
Rating:
5.0
Customer did not leave a comment.
Annmarie L
|
First Impressions
Rating:
5.0
Thank you is awesome experience
Nouman A
Rating:
5.0
Customer did not leave a comment.
Herniqua W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Wilburn F
Rating:
5.0
Excellent service from all staff members every time.
cheryl k
|
Overall Experience
Rating:
4.0
I had an unfortunate experience. I dropped off my rental and somebody else that dropped another rental had blocked my car in the parking lot. I was not able to get out so I had to get somebody else to pick me up and pick up my car the next day. This happened at around 9:30 pm. I called U-Haul customer service and they weren't able to do anything. It would be great to have somebody on call to be able to move a truck if it's blocking another car.
Amadeus M
Rating:
5.0
Customer did not leave a comment.
Jessica S
Rating:
5.0
Everyone at this facility did an amazing job to ensure that my pick up and return went as smoothly as possible.
Latisha H
Rating:
5.0
Todo.exselente.lo.recomiendo
Juan S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Rhonda F
|
First Impressions
Rating:
5.0
Mr. Robert was very helpful to me and my family every step of the way.
Lee H
|
First Impressions
Rating:
5.0
Take care of them well.
Victoria N
Rating:
4.0
Customer did not leave a comment.
MBAZURIKE E
|
Overall Experience
Rating:
5.0
This is the first time renting a storage unit I hope is safe!!!
Ivan V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sarea E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Oscar B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
INGRID A
|
Overall Experience
Rating:
5.0
Amazing job guys
Jonathan P
Rating:
5.0
Leonard was excellent start to finish! We will definitely rent a truck again from this location if we need one.
Randy B
Rating:
5.0
Nothing just keep up the Good Work 🤠
Julius A
Rating:
5.0
Think y'all so much
Keshia M
|
Overall Experience
Rating:
5.0
As always KEEP UP THE GOOD WORK 🤠
Julius A
Rating:
5.0
Leonard Susan Bob Danielle and there's one more lady and I can't think of her name but the crew and all was very good very professional and I appreciated that help they were caring so my name is Robert Marshall and I would gladly recommend someone to come back to the U-Haul on bissonnet thank you so much
RObert M
|
Overall Experience
Rating:
3.0
Average
Edna J
|
First Impressions
Rating:
5.0
Front desk guys where so nice. Very helpful overall great customer service! They made it so easy to get what I needed.
Angie D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MELODY K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Keshia M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MOSES N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHERHONDA S
|
Overall Experience
Rating:
5.0
Leonard provided me excellent same-day service, securing me the right size truck and right size storage all within 60 minutes. Facilities and equipment were clean and ready to work. And he was training a new assistant manager all the same time. This man deserves a raise!
I’ve been using U-Haul all my life, and this was a memorable experience. Great job to all!
Jerome V
|
First Impressions
Rating:
5.0
Great customer service at that particular. The manager Leonard is very professional. Thanks Leonard.
Peter b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Wayne P
|
First Impressions
Rating:
5.0
Mr Leonard and the lady was so nice and friendly and also went over and beyond I love this place and the people
MELODY K
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DANA T
|
First Impressions
Rating:
5.0
They were Wonderful
Kayla B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mai L
|
Overall Experience
Rating:
4.0
Everyone was very nice and courteous the only thing your large Storage is not very large for the price that you were charging I had a four bedroom living room kitchen I had to purchase two large storage to get all my furniture in
MARY A
|
Overall Experience
Rating:
5.0
I have no regret for choosing your storage. I enjoyed it, felt comfortable as my belongings were well secured. Thank God your storage and well behaved staff. Thank you and God bless you all.
Adekunle O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
QUINCY M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Linda s
|
Overall Experience
Rating:
5.0
Very impressed how clean the facility is given where it is located, the staff was very friendly and kind, Especially Jerold, a little funny a little sassy, you can tell he’s been in customer service for while. If nothing changes I plan on being here for while
CLAUDIA C
|
First Impressions
Rating:
5.0
Jerrold went above and beyond to facilitate my move in. Even though it was some issues due to another uhaul location mistake. I will continue to do business with the 108311 Bissonett location. I can't believe Ms. Susan is still there.
GWENDOLYN L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Zina A
|
First Impressions
Rating:
5.0
Jerold was simply the best , this place is lucky to have him. Never seen someone handle some many customers with ease, he was working both computers by himself trying to make sure everyone was taken care of. He is the best when it comes to customer service, he comes across genuine and Sincere as if he really wants to help you. I plan on being a repeat customer as long as he’s there
CATHERINE G
|
First Impressions
Rating:
5.0
The guy Leonard was very helpful and very polite.
Would recommend to anyone.
ej n
|
First Impressions
Rating:
4.0
Allow 24 hours entrance amd that 5 star review is right there...
Domingo D
|
Overall Experience
Rating:
1.0
I let the young man in office I was moving out on3/2 I asked how many days I had to take things out they checked on computer he said I had till I ok ..i got things our 3/ 6 and I got changed on 9 th because it was automated
.hello
Carmen L
|
Overall Experience
Rating:
5.0
I was impressed with the Staff. He was exceptionally friendly, polite and helpful.
Samuel B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
olusegun a
|
Overall Experience
Rating:
5.0
Very satisfied customer
Brenda C
|
Overall Experience
Rating:
5.0
Very pleasant staff, accommodate and helpful.
james b
|
Overall Experience
Rating:
5.0
Best storage arrangements ever
Lucky U
|
First Impressions
Rating:
1.0
I am not the customer "Chinel E" I have done no business with UHaul in recent years. You have plagued me with phone calls and texts such that I have felt the need to contact an attorney. I have delivered to you a cease and desist request.
LET ME REPEAT... you have been harassing me and continue to harass me, STOP. STOP! STOP!
CHINEL E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JOSEPH B
|
First Impressions
Rating:
5.0
Gerald was great and super helpful!
NATHAN S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JoVaughn R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
eric s
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Olayinka S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
florance m
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
joshua c
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Durwin D
|
Overall Experience
Rating:
5.0
Your staff handled my account with professionalism I'll continue to do business with them
LESLIE R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KEITH J
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Victor G
|
Overall Experience
Rating:
5.0
I went through the May flood in 2015 and the Harvey flood in 2017 and in both cases i kept my goods at this facility. I closed my last unit on Sunday Nov.14.
The personnel is very helpful and I was always treated with care and respect.
I will always recommend this location on Bissonnet. Thank you!
Janie S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Miasia O
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lexus K
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Ricardo F
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Willie L
|
First Impressions
Rating:
5.0
Absolute professional and accommodating staff
ernest a
|
First Impressions
Rating:
4.0
Everything went well and I will be back
JAMES B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
juanita j
|
First Impressions
Rating:
3.0
The hallway was too small for the 3x3x3 and the neighbors get in each other way and get an attitude with you.
Christina R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cholotte I
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lola T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kimberly J
|
Overall Experience
Rating:
4.0
None @ all
Willie F
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Chantia B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARY H
|
First Impressions
Rating:
5.0
Lenard was very helpful and personable. The space was just what i need for a quick month! Thanks
Sandra S
|
First Impressions
Rating:
5.0
Nice guys
JIM O
|
First Impressions
Rating:
5.0
Very friendly and helpful staff.
Adeyemi A
|
Overall Experience
Rating:
5.0
I was pleased with my overall experience and I would recommend family and friends to use for their storage and moving needs.
Fontella T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ANTHONY S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Angelina R
|
First Impressions
Rating:
5.0
management staff was extremely helpful
Trevell C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Farrayn J
|
Overall Experience
Rating:
5.0
They are professional in their service
noel C
|
First Impressions
Rating:
5.0
Everything was good. Thanks Mr. L for making everything so easy and helpful.
Tonya R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Armando V
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
ABDUL A
|
Overall Experience
Rating:
5.0
Todo muy bien
MAYKEL P
|
Overall Experience
Rating:
5.0
Great staff
Robert M
|
First Impressions
Rating:
5.0
Great management nice and friendly staff very helpful
Robert M
|
Overall Experience
Rating:
5.0
VERY PROFESSIONAL AND QUICK .
THE MANAGER WAS EXCELLENT
Byrd S
|
First Impressions
Rating:
5.0
My customer service rep was great! She was so pleasant and helpful! She rocked!!
Ashley M
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
James H
|
Overall Experience
Rating:
5.0
Great staff.love it there.
Charlie D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Latoya W
|
Online Move In
Rating:
5.0
Staff very professional
Very kind and helpful
I been with this location for 4 yrs
Thank you to all of the staff.
Nelva P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dana L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bobby K
|
Overall Experience
Rating:
5.0
No comment.
Victor G
|
First Impressions
Rating:
5.0
very happy with the whole experience
Akeel C
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Patricia M
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
ROBERTA M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Astra B
|
Overall Experience
Rating:
5.0
Very satisfied good customer service thank you.
Mongelia R
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Aricie P
|
First Impressions
Rating:
3.0
My assigned storage space was broken into. No compensation.
Excessive rent increases.
I recommend Friendliness that will go long way.
KENNETH A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Thomas R
|
Overall Experience
Rating:
5.0
Thanks You!
Chadwick H
|
Overall Experience
Rating:
4.0
Associates was super cool
Stacy S
|
First Impressions
Rating:
5.0
From the day I came there till the day I left which was a year and four months your staff was absolutely incredible whether I walked through the door or whether I called to make a payment they were always extremely professional kind and willing to help regardless of what the problem was
I would recommend you to anyone anytime thank you for your incredible staff thank you for the incredible service that I received
Deborah H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CHRISTIANA U
|
Overall Experience
Rating:
5.0
Keep up the good work
George R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
sharone t
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jill S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHRISTIANAH C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Aleasha H
|
Overall Experience
Rating:
5.0
Excelente servicio y mucha amabilidad
Zeidy J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Samuel R
|
Overall Experience
Rating:
5.0
I appreciate you all for keeping my things secured and safe since 2018
FnU P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
william s
|
Overall Experience
Rating:
4.0
Management is much more professional and courteous.
Edgar D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Keisha A
|
First Impressions
Rating:
5.0
NA
ANDREW W
|
Overall Experience
Rating:
5.0
Uhaul means business, judging from the setting.
EFEMENA O
|
First Impressions
Rating:
5.0
The staff was perfect. Eric, Derricca,Melaine, and Leonard was awesome. I recommend this location for your storage needs. Good staff.
LEONARD G
|
Overall Experience
Rating:
3.0
The experience once someone actually came to the office was great. But they were not in the office for over 10mins and once they saw us waiting in front of the gate initially they were not going to come over until we called out to them.
ROBERTA M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LEONARD G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sharon W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CAMELLA G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
mercedes t
|
Overall Experience
Rating:
5.0
Great service from staffers.
Yesimot A
|
Overall Experience
Rating:
5.0
Five star rental accommodations and customer service.
stephen f
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Katherine O
|
First Impressions
Rating:
1.0
Some sort of roof leak what up my stuff table wicker chair Etc I'm not appreciative of that plus I had to file a claim which I never end up getting any money on from Uhaul I'm a little disappointed in the entire process at U-Haul from the time I pay for the first month to the end I'm definitely grateful that I've gotten out of you all.
Mali R
|
Overall Experience
Rating:
5.0
You all made this very stress free. The website had everything I needed including the link to Mastermind Movers who were great.
Thanks much, and keep up the good work!
Kevin S
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Derrick W
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Suwuan E
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Shaquithea L
|
First Impressions
Rating:
5.0
I am grateful and very impressed. Mr. Leonard is the best. He is professional and very courteous. He takes great care of the customers and their needs.
Ray C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jacqueline G
|
Overall Experience
Rating:
5.0
Marcus and his team were awesome. They listened to my concerns every time i felt as if i had an issue and responded immediately. They catered to my every need and in my opinion they are better than the previous management.
Bret A
|
Overall Experience
Rating:
5.0
Great service!
Joshua B
|
Overall Experience
Rating:
1.0
Once Yvonne and Tracy left, the service went to zero. I couldn't even get a key to the bathroom. Yvonne and Tracy always went above and beyond to provide the best service.
DAVID R
|
Overall Experience
Rating:
1.0
U-Haul representives were very unprofessional at this Bissonnet location. I am very disgusted on how they approached and delt with business. All my family and friends are giving thumbs down.
Marcus J
|
First Impressions
Rating:
5.0
they were great I give them a 10 +
Courtney R
|
Overall Experience
Rating:
5.0
Great experience and friendly staff.
Dominique H
|
First Impressions
Rating:
5.0
Everyone was nice and helpful, I really appreciated that !!! Thank You
Jim D
|
Overall Experience
Rating:
5.0
I was very please in the help i receive from the ypung lady that waited on me Sunday to the person who made it easy for me to get the truck thank you so much for helping me
CONSTANCE B
|
First Impressions
Rating:
4.0
The staff was very co-operative and helpful
Farida K
|
Overall Experience
Rating:
5.0
Staff is nice, understanding, and very helpful.
Michaella M
|
Overall Experience
Rating:
5.0
EZY was very helpful and getting me a storage unit and helping me find a place to return my equipment
Thank you so much for your help
ROSALIND B
|
First Impressions
Rating:
5.0
Great customer service
Alicia R
|
Overall Experience
Rating:
5.0
Great customer service
Hansel R
|
Overall Experience
Rating:
5.0
Everything were excellent
Ivory W
|
First Impressions
Rating:
5.0
Satisfied
NICHOLAS I
|
Overall Experience
Rating:
4.0
E was very helpful.
Dianna G
|
First Impressions
Rating:
5.0
Very friendly and helpful staff.
shemika e
|
First Impressions
Rating:
5.0
Very okay i really appreciate you guy. God bless
Kudirat a
|
Overall Experience
Rating:
5.0
Tracy is great. We had a good chat with him as well.
Moji H
|
Reservation
Rating:
5.0
Great service
Jim D
|
Reservation
Rating:
5.0
Customer service was great and I appreciated that. The original u haul I reserved a unit with was the worst, I’m glad for choosing the one that I am at now . Thank you!!!
Jim D
|
Reservation
Rating:
5.0
Thank you
Carlos M
|
Overall Experience
Rating:
5.0
Services excellent
IBUOROIBO A
|
Overall Experience
Rating:
4.0
Move out went smoothly
SHARNETTE B
|
Overall Experience
Rating:
5.0
Never had problems and staff was always helpful.
LORAINE C
|
Overall Experience
Rating:
5.0
Thanks for your assistance during my needs.
RUBEN R
|
Overall Experience
Rating:
5.0
Thank you!
shane t
|
Overall Experience
Rating:
5.0
No "omm÷n/
natalia c
|
Overall Experience
Rating:
5.0
Mr Tracy & Evonne were very helpful at all times. Enjoyed doing business with them. Thanks