Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location associate was great, super helpful and made my check-in a breeze. Checked it and was in my van in minutes. I highly recommend this location !!
Jay Mattes
Rating:
5.0
Get a motorcycle tow trailer that are hauler Harley-Davidson fully dressed fat boy
Jeffery Henley
Rating:
5.0
The service during both rental and delivery was very good. Congratulations to the team.
CLAUDIO DE PAULO
Rating:
5.0
Give it free
Richard Hardy
Rating:
3.0
The van it self ws working properly but, the seats were full of dog hair and smelled like wet dog.
Sandra Martinez
Rating:
5.0
The team was very helpful and professional.
Gerome Burrell
Rating:
5.0
Customer did not leave a comment.
ETERNITY CRUMP
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Ladonna Edosomwan
|
Overall Experience
Rating:
5.0
Muy bien
NERY CANALES LAINEZ
Rating:
5.0
Customer did not leave a comment.
Eric Rivera
Rating:
5.0
Customer did not leave a comment.
JERRY EVANS
Rating:
5.0
Very clean, very convenient, friendly staff and I love the auto payment!
I would definitely recommend you guys to anyone in need of storage options. Thank you
Ricky Castellanos
|
Overall Experience
Rating:
4.0
The bathroom always needed more attention.
Darlene Green
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Carolyn Thompson
|
First Impressions
Rating:
5.0
Nothing, the men were very helpful and courteous, very knowledgeable and friendly. I would definitely recommend their services!!
MaryAnn Senica
Rating:
5.0
Great Customer Service 💯
Lajarvis Franklin
Rating:
5.0
Customer did not leave a comment.
Perla Hernandez
|
Overall Experience
Rating:
4.0
Professional, Courteous, Great Price, & Conveniently Located
michael brazzil
Rating:
5.0
Customer did not leave a comment.
Darcey Stringer
|
Overall Experience
Rating:
5.0
The employees from this location were top notch. They were calm polite and knowledgeable parent I would definitely rent from this location again they were very helpful
Patrice McDermand
Rating:
5.0
Customer did not leave a comment.
Harris Collins
Rating:
5.0
Responsive, friendly helpful staff
Elizabeth De Rosier
Rating:
4.0
Customer did not leave a comment.
Ernest Williams
Rating:
5.0
Customer did not leave a comment.
Joel Shutt
Rating:
5.0
Customer did not leave a comment.
venancio cisneros
Rating:
5.0
Overall experience was great and got the job done!
Angelica Lugo
Rating:
5.0
Customer did not leave a comment.
MIGUEL LARA
Rating:
5.0
Customer did not leave a comment.
Michael Unewitz
Rating:
5.0
Customer did not leave a comment.
David Alaniz
Rating:
5.0
Customer did not leave a comment.
Barbara Brown
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ed Hollister
Rating:
5.0
Customer did not leave a comment.
Chastity Parker
Rating:
5.0
Customer did not leave a comment.
Elizabeth Salgado
Rating:
5.0
Customer did not leave a comment.
Juan Delgado
Rating:
5.0
Very satisfied I have used this location a few times. They have been very cordial helpful and knowledgeable.
Saul Ruiz
Rating:
5.0
Customer did not leave a comment.
CLAIRE LASOVSKA
Rating:
5.0
Customer did not leave a comment.
Marlon Fox
Rating:
5.0
Customer did not leave a comment.
Thomas Kenney
Rating:
5.0
Customer did not leave a comment.
JOHN DIETZ
Rating:
5.0
I would highly recommend this location
DONALD STATELER
|
First Impressions
Rating:
4.0
If a customer pays the 24 hr fee, he should be able to increase his anticipated usage from 6 hours to 8 hours without an additional fee.
Harold Saalfeld
Rating:
5.0
Good place and very nice people with costumers
pedro gonzalez
Rating:
5.0
Customer did not leave a comment.
reliant dry ice wagner
Rating:
5.0
Customer did not leave a comment.
Damaris vilella
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Theresa Hanna
Rating:
5.0
Worldclass experience. Got to the place where we weren't storing enough stuff to warrant $75/month aka $900-ish / year. If the needs occur again, I'm certain that we'll be back.
Doug Duker
|
Overall Experience
Rating:
5.0
I had a few problems within the last month of my renting and manager Karl took care of all of my requests and helped me be able to move out of my storage unit also return the truck with a peace of mind. Great service great management!
Helen Scarver
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Leo Maglantay
Rating:
5.0
Customer did not leave a comment.
Urbano Castro
Rating:
5.0
Customer did not leave a comment.
GUY CLARKE
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Wesley Grau
Rating:
5.0
Excellent service
Thank you
edgar ramirez
Rating:
5.0
Customer did not leave a comment.
Shana Miles
Rating:
5.0
Very professional and excellent service
michael jackowiak
Rating:
4.0
Customer did not leave a comment.
Samuel Graham
Rating:
5.0
Just continue providing great customer services.
Jeanette Lester
Rating:
4.0
Na
ALFONZO REESE
Rating:
4.0
Customer did not leave a comment.
Emone Miller
|
Overall Experience
Rating:
3.0
Terribly smelled like smoke. Would like some kind of reimbursement.
Kristina Winans
Rating:
5.0
I loved everything your company did for me.
The friendly service. The Manager hooked up the trailer for and made sure everything worked and was safe. 5* awesome
Steve Neilsen
Rating:
5.0
Customer did not leave a comment.
Juan Jose Romero Sanchez
Rating:
5.0
Customer did not leave a comment.
Richard Oleson
Rating:
5.0
Customer did not leave a comment.
Erik Berrones
Rating:
5.0
Clean out the cab. There was spilt soda pop all over the dash & passenger seat. The return process was too much. It took approximately 20 minutes for us to take all the pictures, and get the website to load properly. We had to do the whole process more than once. There was also no instruction on where the barcode to scan was located. We had to just walk around and try to find it. Just go back to dropping the key off like you used to do.
Amy Bennett
Rating:
4.0
Customer did not leave a comment.
Branden Raidart
Rating:
5.0
Customer did not leave a comment.
JESUS LUGO
Rating:
5.0
Good location
Beatriz Corrales
Rating:
5.0
Customer did not leave a comment.
Rosa Sanchez
Rating:
4.0
Customer did not leave a comment.
Michael Gulley
|
Overall Experience
Rating:
4.0
The truck itself was not simple to use. The fixed mirrors and the way you adjust the seat was not easy to navigate. I'm a bit of a shorter driver. The dashboard lights were out on the radio controls -- I was driving at night so it was hard to read the dashboard controls.
Kelly Hutchins
Rating:
5.0
Other than a broken cup holder and a chronically squeaking break, which I reported when I returned it, there were no issues at all.
darrall ostroencki
Rating:
5.0
Customer did not leave a comment.
Kent Davis
Rating:
5.0
Customer did not leave a comment.
alejandra alarconcedillo
Rating:
5.0
Karl is excellent
Marty Freed
Rating:
5.0
Been there 2 times such a great quick efficienct experience
Crystal Massey
Rating:
5.0
This was so easy, the people working were very helpful and the prices was right! Great job U-Haul
Lois Lloyd
Rating:
5.0
Customer did not leave a comment.
Jose antonio Espinosa
Rating:
5.0
The Staff was familiar with the models in inventory and took care of me like family. The truck was ideal for my application.
Glenn Ryback
Rating:
5.0
Customer did not leave a comment.
Martha Rog
Rating:
5.0
Price stayed the same for two years, climate controlled, very clean, restroom was clean, and access was awesome with a pin#, a key card and a key fob for the large bay door.
Jeremy Kindy
|
Overall Experience
Rating:
5.0
Arrived at opening was quick to check trailer out. Employee hooked up all connections and tested trailer lights. Easy return parked it and Employee removed all connections and verified charge. Great service have used them in the past and would use them in the future.
Peter Hoiekvam
Rating:
5.0
Customer did not leave a comment.
Devin dixon
Rating:
5.0
Customer did not leave a comment.
jackson eddie garrett
Rating:
5.0
Customer did not leave a comment.
kURT aLBRIGHT
Rating:
5.0
Nice place
Beatriz Corrales
Rating:
5.0
Customer did not leave a comment.
Pamela Arttus
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MArcie Skidmore
Rating:
5.0
Customer did not leave a comment.
Mellodie Lukas
Rating:
5.0
Also, the movers were excellent!
GILBERT LOPEZ
Rating:
5.0
Customer did not leave a comment.
David Evans
Rating:
5.0
Customer did not leave a comment.
Lizbeth Lopez
Rating:
5.0
Smooth operation, great facility and people.
Mary Gerger
Rating:
5.0
After the passing of a loved one, the storage facility helped the family by allowing extended time to arrange for viewing and disposal of the contents in storage. We are grateful for the consideration shown during this difficult time. Our heartfelt thanks to the staff at this Uhaul facility
Frank Martin
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chazz Cruz
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alejandro Malbran
Rating:
4.0
Customer did not leave a comment.
Ricardo Castro
Rating:
5.0
Customer did not leave a comment.
James Pfenning
Rating:
5.0
Top notch customer service and equipment
MATTHEW DAMASK
Rating:
5.0
Roomy clean handicapped bathrooms nearby, plenty of carts, great variety of vehicles, overall nice staff and smooth operation. I also like the reuse space near the door where people can leave something for others.
mary gerger
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Chris Ihrig
Rating:
5.0
Everything was great as usual !
Susan Smith
Rating:
5.0
Customer did not leave a comment.
Linda Thomas
Rating:
5.0
Very good service.
Kerry Stennis
|
First Impressions
Rating:
5.0
Since I was done with the unit two weeks before the next monthly payment was due it would have been nice if a partial refund had been afforded.
David Moyer
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
PEDRO RODRIGUEZ
Rating:
5.0
Customer did not leave a comment.
Keonna Huley
Rating:
5.0
Customer did not leave a comment.
EUGENE ANDERSON
Rating:
5.0
Customer did not leave a comment.
Pak Leung
Rating:
4.0
Great service, had to make a few changes that you were super accommodating with! Thanks!! Everything worked out perfectly in a pinch, so grateful!
Darcey Stringer
Rating:
5.0
Customer did not leave a comment.
sharon jones
|
First Impressions
Rating:
5.0
Used this location many times. Very professional and courteous.
steve schneider
Rating:
5.0
Customer did not leave a comment.
ashish Sehgal
Rating:
4.0
Customer did not leave a comment.
Gerilinn Montellano
|
Overall Experience
Rating:
5.0
reservation was easy , check in and return was efficient, trailer was clean other than paint and decal pealing off
Dax Taberna
Rating:
5.0
Gate on utility trailer would not stay down. Even though my rental price was adjusted, equipment should have been checked upon return.
Brian Moy
Rating:
5.0
Customer did not leave a comment.
Heath Hummel
Rating:
5.0
The manager and other employees were very helpful to me in storing and moving my items!
Thomas Greene
|
Overall Experience
Rating:
5.0
Clean, secure. Rented here for 3 years and never had an issue. Was always able to access my unit when I needed to. The staff was always very helpful and friendly.
NICOLE BAILEY
|
Overall Experience
Rating:
5.0
Don’t know, the service I received was excellent!
Thomas Greene
Rating:
5.0
Everything was smooth. It would be nice if the app worked.
James Brownlee
Rating:
5.0
Customer did not leave a comment.
Gina Robles
Rating:
5.0
Five Star customer service!
Thanks Carl !
❣️🙏🍍
Danny Lyles
Rating:
5.0
Customer did not leave a comment.
TIMOTHY ROEGNER
|
Overall Experience
Rating:
4.0
Facility was well maintained and staff was great
erika Ulrichs
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DeShena Friar
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ronald Clark
|
Overall Experience
Rating:
5.0
I will most definitely recommend U-haul to all my family and friends. The customer service is great.
Michelle Curry
|
Overall Experience
Rating:
5.0
In renting a 10x10x10 unit online, we were given 2-5x10 units. They U-Haul team was super helpful in getting us switched over.
HANNAH MICHAEL
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Austin Ridgeway
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ronald Rome
|
Overall Experience
Rating:
5.0
It was safe and convenient
OMAR VASQUEZ
|
Overall Experience
Rating:
5.0
Everything is all good 👍🏾
Edna Shackerford
|
First Impressions
Rating:
4.0
Little problem with getting credit for on-line bill pay each month from my husband's bank account - all fees were reversed so no harm in the end. Facilities are absolutely wonderful - climate controlled... I was very pleased with the facilities and staff - we like Brandon.
Denisa Kerekes
|
Overall Experience
Rating:
4.0
Thank you for being there when you were most needed.
Darlene Green
|
First Impressions
Rating:
5.0
The team was extremely helpful as I had a medical condition, worked with me patiently, I would describe my service nothing less than superb!
Mark Riemer
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Annie Mosher
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
glen seymour
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mayra Cruz
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
KOKA KLIORA
|
First Impressions
Rating:
5.0
The staff is awesome and was very helpful to me during my move.
Theresa Hanna
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Joey Frawley
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eliza Dembinski
|
Overall Experience
Rating:
5.0
The guys in the front were very helpful, nice and welcoming. I like dhow the hours were more late than usual so I was able to put my stuff in my storage and leave the trailer I rented before hitting my destination. Place was clean and well maintained. 10/10
Lizbeth Flores
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Adam Polite
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Veronica Navarro
|
Overall Experience
Rating:
5.0
This location was ABSOLUTELY AMMMAZZZINNNG! The staff was/IS EXCEPTIONALLY PHENOMENAL!!! ~Camille Swint
CAMILLE SWINT
|
Overall Experience
Rating:
4.0
Cleaning needs to be improved
Fernando Galha
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
GEORGE MOORE
|
First Impressions
Rating:
5.0
The staff at this facility made the truck, equipment, and storage facility rental process so easy during this stressful time. I really appreciated their effective communication and friendly customer service. I was also impressed with the cleanliness and accessibility of the storage facility. Thanks!
JAMMIE KELLY
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carhartt Carhartt
|
Overall Experience
Rating:
5.0
Great
Lillian Harrington
|
First Impressions
Rating:
5.0
I thank you all for the support you all gave to me I'm very happy how you all took care of my belongings God bless you all.
Anna Hemingway
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kashe Jaranilla
|
Overall Experience
Rating:
5.0
It's very convenient
OMAR VASQUEZ
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
connor wharton
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
La Juan Hardin
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Helen Scarver
|
First Impressions
Rating:
3.0
I ended my contract and was still being charged!
elizabeth watkans
|
Overall Experience
Rating:
5.0
Staff was professional and polite. They kept up with our changes on the trucks; found out the 20' and 15' trucks we couldn't navigate the high entrances without a lot of assistance. We ended up the a van that worked well for us.
Karl was flexible throughout the processes, he was wonderful!
Carolyn banker
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gary stancato
|
First Impressions
Rating:
5.0
Everything was great!
Jane Fetzner
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Feliks Dobrushkin
|
First Impressions
Rating:
5.0
Thanks
ALETHIA STACKHOUSE
|
Overall Experience
Rating:
5.0
Staff was friendly and helpful, again. My move in was easy and painless. During a very painful time.
diane homyak
|
First Impressions
Rating:
4.0
Need more flat beds
Thomas Greene
|
First Impressions
Rating:
5.0
Thank you to all the Uhaul employees I have worked with. This is the greatest, cleanest, strategic, easiest, most compassionate, empathetic and most convenient storage facility I have worked with.
Kathryn Rinderle
|
Overall Experience
Rating:
5.0
Uhaul exceeded my expectations. They had well maintained carts to borrow and it really sped up my unloading. The facility was spotlessly clean. I was surprised they had a public bathroom and then choose to use it and it was fantastically clean as well.
Doug Duker
|
First Impressions
Rating:
5.0
We have rented trucks numerous times from the Gurnee U-Haul. The trucks are clean and well maintained. I can also definitely recommend the storage units at the Gurnee location on Waveland Ave. First of all, the staff is very helpful and professional which makes everything easy! The entire place is spotless, including the storage unit buildings. It is secure and well lit. Overall, we had a very positive experience and I can recommend them without hesitation.
Dianne Blevins
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
James Russo
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eliza Dembinski
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Robert Anderson
|
Overall Experience
Rating:
4.0
The only thing I did not like about
the unit(s) was the alarm system when opening. All the units did it, and it was loud and alarming(lol). Never sure why it did that. It stopped quickly, but was irritating.
Roberta Ksiezak
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brittany Jones
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cathy King
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Meseret Nicholson
|
First Impressions
Rating:
4.0
Karl Kersten, really helpful guy!
OCTAVIO SEPULVEDA
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
linda gfesser
|
Overall Experience
Rating:
5.0
manager Karl Kersten was very helpful and professional. i will highly recommend Uhaul storage to others
Joseph Baker
|
Online Move In
Rating:
5.0
Karl's crew is friendly and knowledgeable.
Hard working, open to the changes that come with the job of dealing with the public. Clean and secure.
All around great experience.
Robert Anderson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
TATIANNA GIPSON
|
Overall Experience
Rating:
5.0
Easy and Fast
Juan Rodrigues
|
First Impressions
Rating:
5.0
Easy to use - great service- facility was spotless and offered carts to help move things from loading docks to rental unit. I’d highly recommend this facility.
Tim Stoltz
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kashe Jaranilla
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JASON SINGLE
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
James Bailey
|
First Impressions
Rating:
5.0
Great new facility, clean, great service. However it would be nice to have a drink vending machine.
Maiku Miyazato
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Claire Johnson
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
John Gonzalez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kenneth Kauzlaric
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Adelaida Rivera
|
Overall Experience
Rating:
5.0
Well run, modern facility. Very clean. Moving equipment was readily available. Staff was very helpful and accommodating. Many available trucks of all sizes seemingly available at any time. Newly laid concrete and asphalt delayed my move out but, in the end, wasn't an issue. Now there is brand new pavement with WIDE access.
Steve Farlow
|
Overall Experience
Rating:
2.0
I originally reserved a unit at U-Haul Moving & Storage of Libertyville months in advance. When I arrived, however, I was told that there was no unit of the proper size available. The manager there, Greg, was incredibly helpful and accommodating, apologizing for the situation and helping me get set up with a unit in Gurnee. The staff and conditions at the Gurnee location were great. Despite having a good experience with the staff at both locations, my rating is heavily influenced by the fact that the reservation I made was not honored. It seems to me that this policy creates a lot of avoidable trouble for the U-Haul staff and customers. I feel that it is irresponsible for U-Haul to continue allowing people to reserve units that are not actually available.
Katylyn Frew
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Adelaida Rivera
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Zulma Rodriguez
|
First Impressions
Rating:
5.0
Excellent customer service. Above and beyond. Thank You
MARTA ROG
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Miriam Lawrence
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Larita Johnson
|
Overall Experience
Rating:
1.0
They have charge me extra without any reason the staff member did a mistake and I had to pay 50 dollars extra when I tried to reach the manager or another staff member I was on the phone for 45 minutes to an hour and no one helped me and hang up the phone I had a very bad experience and would not recommend very poor management and staffing they don't know what are they doing I have told them couple times to set up a direct deposit and every time they make a mistake and I was the one paying for their mistakes.
Saba Victor
|
Overall Experience
Rating:
5.0
There was someone actively cleaning while I was there which was nice to see and there were carts to use to move my stuff. They were struggling with some tech issues for payment but they worked through it and got me taken care of!
AARON SMITH
|
First Impressions
Rating:
5.0
La locacion era muy bien limpiada y los empleados fueron muy tranquilos y tuvieron mucha paciencia. Fue una experiencia muy agradecida, amigable, calmada para mi y mis amigos en este momento. Me siento mucha confianza que mis cosas favoritas y queridas estan en las manos bien calificadas para cuidarles en maneras apropriadas y aceptadas.
Kathryn Rinderle
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jesse Aranda
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lakeitha Gore
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BENNIE LEE JR CLARK
|
First Impressions
Rating:
5.0
My experience was excellent.
Elizabeth Scott
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Tim Houlahan
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Leticia Zamora Rios
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Candis Ridgeway
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Chanika Bledsoe
|
First Impressions
Rating:
5.0
EVERYTHING WAS GREAT
SUSAN PEET
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nancy Cruz Cruz
|
Overall Experience
Rating:
5.0
Awesome customer service!
kathy hernandez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ian Allanach
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Gregory Hughes
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Cathy Rycraft
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
thomas petrovick
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LAURA MALDONADO ARROYO
|
Overall Experience
Rating:
5.0
Rep at counter made it very easy and was very helpful will use again and tell all my friends and family to come here!
Brandon Kinkelaar
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christopher Rusch
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jillian Glassman
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shirley Roper
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shontreal BULLOCKS
|
First Impressions
Rating:
5.0
The manager is very good. Knowledgeable and really helpful.
Mike Walker
|
First Impressions
Rating:
3.0
I wish you I wish U-Haul stayed open till 7:00 on Sundays
AMENDA BLAKE
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sheila Wiley
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
NICHOLAS FAZIO
|
First Impressions
Rating:
5.0
I was surprised with how clean the facility was, also the indoor parking was very convenient.
Lashanda Smith
|
Online Move In
Rating:
5.0
Very nice attenfant
Cathy Rycraft
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jillian Glassman
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
shakeeleah miller
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
marcus mountly
|
First Impressions
Rating:
5.0
Wonderful service thank you.
Clatashia Jemine
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kathy Gerlitz
|
Overall Experience
Rating:
5.0
Clean-Convenient-great experience
terry gordon
|
Overall Experience
Rating:
5.0
after using a few different locations in other states so far this one has been the best by fair the gentleman that assisted me was very attentive and helpful. even though there were folks on hand doing construction this loacltion was still cleaner than others no debris in the parking lot trash cans not running over with trash and other employees dressed for a business no ripped or torn paints shirts clean not stained in all I would say that some of the othe loacations could learn something from this one. Great Job
John Jorgensen
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ronald Rome
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
linda gfesser
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sydney Rehlek
|
Overall Experience
Rating:
5.0
Excellent on-site customer care, too. Thank you!
James Westberg
|
Online Move In
Rating:
5.0
Keep up the great work. I am impressed with the customer service at this facility.
michelle nunag
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Christine Gustafson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jennifer Joy
|
Overall Experience
Rating:
5.0
The guy at the front desk was handsome and friendly, and he made the process very easy. It was quick to set up and the facility is clean, modern, and well lit.
ALEXANDRA FORD
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
George Kotsinis
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Yolanda Kuzur
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JAZMINE CRUMP
|
First Impressions
Rating:
5.0
I am truly flattered and impressed with the welcome and hospitality you have shown to customers. So, the Bible tells me: " Be not forgetful to entertain strangers: for thereby some have entertained angels unawares.
Hebrews 13:2 KJV"
Patrick WATUTAUBI
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Noel Townsend
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Camellia Perkins-Henry
|
Overall Experience
Rating:
5.0
Great guys, super friendly. They always answered my questions and had everything ready when I got there. It was super simple to move out of my ubox, they placed the box real close to where I needed it to be.
NICOLE BAILEY
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Timothy Scott Sooley
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Patrick Colglazier
|
Overall Experience
Rating:
5.0
Easy and convenient reservation, knowledgeable and friendly staff
MICHAEL COLEMAN
|
First Impressions
Rating:
5.0
The new storage unit is immaculate and feels like home. The garage doors were a great touch to make one feel like home.
Ronald Clark
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Caroline Arrington
|
Overall Experience
Rating:
5.0
Manager, Karl Kersten was attentive and knowledgeable. My experience was smooth and quick. I was very pleased with the customer service and my overall experience.
Gregory Hughes
|
First Impressions
Rating:
5.0
It was excellent despite having no power
Caroline Arrington
|
First Impressions
Rating:
5.0
Steve is absolutely awesome. Thank you
Dionna Siler
|
First Impressions
Rating:
5.0
Thanks
Patrick Colglazier
|
Overall Experience
Rating:
5.0
The general manager is awesome! He rememberd my mom address when I gave it to him which was so cool! Very quick and friendly service! Thank you so much for everything!