Customer did not leave a comment.
Cliff JohnsonCustomer Reviews for U-Haul Moving & Storage at Appleton Ave
(@ 76th St)
Services at this Location:
Contact Us
7677 W Appleton AveMilwaukee, WI 53222
(@ 76th St)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
chardae tatum- Rating:
- 5.0
Customer did not leave a comment.
THOMAS PENISTER- Rating:
- 5.0
Customer did not leave a comment.
Lisa Schaefer- Rating:
- 5.0
Just keep doing what you do.
Diane Joshua- Rating:
- 1.0
This facility was my worst Uhaul storage experience. On move-out I had to pay for an extra cargo can rental because the gate was NOT functional until ~ 5 pm on 3/24/24. On 11 different storage access days, I had difficulty gaining timely access to my unit. Sometimes not at all, sometimes it took excess of 30 minutes. Eventual access required multiple attempts, driving in and out of gate to trouble shoot door access error telling me I wasn’t checked in. This facility also had NO gate remote openers available, so this required exiting and re-entering my vehicle in snowy, cold Wisconsin weather. I moved out of this facility and into a different storage facility. An attempt to have the site manager proactively trouble shoot this KNOWN inconvenience and possibly compensate me for the same, lead to him being rude and disrespectful with me, the customer, on the phone. I will recommend Uhaul to someone; But DEFINITELY NOT this 76th & Appleton location.
therease thompson | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
tamra gilliland- Rating:
- 5.0
Great service
SAMUEL KELLER- Rating:
- 4.0
Customer did not leave a comment.
Alexis Puyleart- Rating:
- 5.0
Keep up the great work on 76th and Appleton thanks Joe for everything and your great customer service
william mitchell- Rating:
- 5.0
Customer did not leave a comment.
LARRY MOORE- Rating:
- 5.0
Customer did not leave a comment.
MARCUS GARNER- Rating:
- 5.0
The cargo van smelled really bad - it had a wet dog funky smell. The interior was clean but it really stunk. The staff and service were GREAT at this location.
Daniel Krueger- Rating:
- 4.0
The after hours check-in was a bit complicated and confusing. That could go a little smoother. The website is not really clear on the instructions
Sylvia Foxx- Rating:
- 5.0
Customer did not leave a comment.
Lashonda Harris- Rating:
- 5.0
Very nice. Quick and easy experience.
Jenae Randolph- Rating:
- 5.0
The U-Haul location at 7677 W Appleton Ave Milwaukee WI 53222 was more than helpful in renting the truck I needed for my move. They were fast and efficient with the process of my rental truck. I highly recommend using this location for all U-Haul rentals to future and regular customers.
DEVONTE BONDS- Rating:
- 4.0
Customer did not leave a comment.
ORETHA BROWN- Rating:
- 4.0
Customer did not leave a comment.
LINDA ALEXANDER- Rating:
- 5.0
Customer did not leave a comment.
l c- Rating:
- 5.0
Customer did not leave a comment.
soraayah carter- Rating:
- 4.0
Customer did not leave a comment.
Yolanda Smith- Rating:
- 4.0
Customer did not leave a comment.
Peter Truttschel- Rating:
- 5.0
Customer did not leave a comment.
Tamiko Holmes- Rating:
- 5.0
Customer did not leave a comment.
phil sims- Rating:
- 5.0
You awesome
ESTHER WILLIAMS- Rating:
- 5.0
Customer did not leave a comment.
Bernitha Gildart- Rating:
- 5.0
Customer did not leave a comment.
miyunique washington- Rating:
- 3.0
Customer did not leave a comment.
Rebecca Adams | Overall Experience- Rating:
- 4.0
The assistant manager fixed my issues immediately and provided awesome customer service. I was extremely satisfied
Robin Ware- Rating:
- 3.0
Customer did not leave a comment.
morgana mathew- Rating:
- 4.0
Customer did not leave a comment.
RASHID ALI- Rating:
- 5.0
Very lovely crew
Lashonda Reedy- Rating:
- 5.0
Customer did not leave a comment.
MARC BARUTI- Rating:
- 5.0
Satisfied, when I needed assistance someone was there. Thanks
Georgia Phillips- Rating:
- 5.0
Customer did not leave a comment.
lyniyah wilder- Rating:
- 3.0
Customer did not leave a comment.
Serena Simmons- Rating:
- 5.0
All was great, from first call, to easy scheduling, to rapid check-out, to rapid check-in!
Russell Watson- Rating:
- 3.0
A/C inoperable, the roller door need to be inspected and greased with PB blaster due to the rust. Suspension felt like it needed some work while driving. The truck pulled to the right.
Shonekqa Green- Rating:
- 4.0
Customer did not leave a comment.
Paul Davis- Rating:
- 2.0
I haven’t received my refund yet
Trina Barksdale- Rating:
- 4.0
Customer did not leave a comment.
jessica massey- Rating:
- 4.0
Customer did not leave a comment.
COURTNEY MAYS- Rating:
- 4.0
I have no complaints actually. The U Haul Tire Pressure light was on regarding air pressure. That should be done by the staff, not the customer.
wandala calhoun- Rating:
- 5.0
The customer service was good and the lady at the desk was able to get me a truck right away, even though my reservation was for the next day. I don't remember her name, but I really appreciate her for helping me. Thank you!
China Johnson- Rating:
- 5.0
Customer did not leave a comment.
Greory Revson- Rating:
- 5.0
Staff was very friendly and initially helpful, Michael Scott was great, so was the other gentleman working 2/20/24. I wasn't thrilled with the trailer because there was so much dirt and sand stuck in the front slides for the straps and they were terribly greasy and oily, made getting them positioned properly a pain because I had to chip out the rail junk. Was also disappointed that my 7 to 5 pin adapter was lost in the 20 mile drive. Mr. Scott hooked it all up to my truck and must not have pushed it in far enough to lock it and it fell off in the drive and was lost. The guys were great, the equipment worked ok but the overall was somewhat disappointing. Mr. Scott should have offered to replace my adapter that he didn't secure.
mike frost- Rating:
- 5.0
Friendly people to talk with. Things was good
james grandy- Rating:
- 5.0
Customer did not leave a comment.
Kadeejah Johnson- Rating:
- 5.0
Customer did not leave a comment.
Letha Mcafee- Rating:
- 5.0
Joe and Tony were very helpful. I always get in and out. The only concern is for the person checking vehicles is to mark the gas hand on the correct notch. It my job to make sure the paper and the gas hand in the truck matches but it’s not my job to make sure the truck is marked correctly before setting it up for rental. It can be a little time consuming when trying to make the corrections.
Kimberly Ramsey- Rating:
- 4.0
Customer did not leave a comment.
Lori Smith- Rating:
- 5.0
Great location!
Erica Wilson- Rating:
- 5.0
The staff was excellent and very customer focused.
Darryl Winston- Rating:
- 4.0
If someone is not sure of the size, ask if they would like a walk through first.
BARBARA MOSS- Rating:
- 5.0
Customer did not leave a comment.
STEVEN THOMAS- Rating:
- 4.0
Busy location but everyone was helpful and cheery had great attitudes.
Martina Santana- Rating:
- 5.0
Nothing for me
KAREN JACKSON- Rating:
- 1.0
I had to leave furniture because of mice dropping.
erick lawson | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Anthony Agee- Rating:
- 5.0
Customer did not leave a comment.
patrick neal- Rating:
- 4.0
The one rental I used had the engine light on and another light was on but other than that everything went fine it's still drove good didn't give us no problems but I was worried about the engine light
cherokee smith- Rating:
- 5.0
Customer did not leave a comment.
donnell taylor- Rating:
- 5.0
Got the truck and had to put gas in it. Seems to me as huge as U-Haul is they would have gas pumps at their stores. Also the way they ask these questions is to assure they get good reviews. WHAT I DON'T APPRECIATE IS THEY TAKE THE SECURITY DEPOSIT FROM YOU RIGHT AWAY, BUT IT TAKES THEM 3-10 BUSINESS DAYS TO RETURN THE MONEY TO OUR CARDS. WHAT THEY SHOULD DO IS PUT THE MONEY ON HOLD UNTIL WE RETURN THE VEHICLE and WHEN IT (VEHICLE RENTED) CLEARS INSPECTION THEY RELEASE THE MONEY RIGHT BACK TO OUR ACCOUNTS IMMEDIATELY. THEY DON'T WAIT 3-10 BUSINESS DAYS TO GET THE MONEY, WHY SHOULD I HAVE TO WAIT THAT LONG FOR IT TO BE RETURNED?!!?
Cheryl Grant- Rating:
- 3.0
Customer did not leave a comment.
Carmen Grady- Rating:
- 5.0
During winter tell people they need to bring snow brush scraper cause not in truck.
mary helmle- Rating:
- 5.0
N/A. They were very helpful and accommodating! Sam was quick and efficient and did a great job!!!
Robert Tolle- Rating:
- 3.0
Exterior the windows should’ve been defrosted as a courtesy to the customer. Interior was nasty and unkempt.
Brigette Johnson- Rating:
- 4.0
Customer did not leave a comment.
THOMAS PRESCOTT- Rating:
- 5.0
Customer did not leave a comment.
Donte Walker-Hendree- Rating:
- 5.0
Customer did not leave a comment.
micheal staten- Rating:
- 5.0
Customer did not leave a comment.
William Lutzen- Rating:
- 5.0
Give bonuses for such Courteous staff members on Appelton . 😊
rena west- Rating:
- 5.0
Do for them what you've done for me great service, employees were exceptionally kind pass it on.
THOMAS PRESCOTT- Rating:
- 5.0
Customer did not leave a comment.
ZEMON HAYES | First Impressions- Rating:
- 5.0
Keep up the good work!!! You're doing Great
Lashonda Harris- Rating:
- 4.0
Just to recommend a little something for each storage if you get some tomcat poison and put in there or have the people that’s leasing the storage to buy some and put it in there before they put their furniture in there It will keep rotten out of the storage. Thank you. Have a wonderful day.
jacquelyn burrell | Overall Experience- Rating:
- 4.0
Your staff was very helpful. Knowledgeable had a good experience.
LARRY MOORE | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
kesha walker | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Joshua Ampe- Rating:
- 5.0
Customer did not leave a comment.
Arisai Melendez Berrios- Rating:
- 2.0
Headlights were dangerously dim. Bad exhaust leak or sticky llifter
William Morales- Rating:
- 4.0
Customer did not leave a comment.
Theresa Anthony- Rating:
- 5.0
Customer did not leave a comment.
joshua cotton- Rating:
- 5.0
Customer did not leave a comment.
Wanda Booker- Rating:
- 5.0
Van was very helpful today and got me out of there quick. I appreciates his customer service; he’s very patient.
Kimberly Ramsey- Rating:
- 1.0
When I came to rent my truck, my truck was all the way on E and I asked for another truck and they said I had to take the one that they gave me and that I had to put gas back in it or I will be charged for it, and the trucks are already supposed to be at a certain mileage They are very unprofessional. They need new management.
latoya ashford- Rating:
- 5.0
Customer did not leave a comment.
Alicia Harris- Rating:
- 5.0
The gentlemen that assisted me today was very pleasant and respectful. He helped me understand everything I needed to know !
Kamerin Carter- Rating:
- 4.0
They still need to make more room for entrance, I couldn't get into the lot because other customers would block the entrance, also too many uhaul trucks blocking the gate entrance to the storage units. I was blocked twice, wasting about 25 minutes for customers to move and get access to the gate due to customer car/truck blockage! Other than that customer service great! I appreciated their help!
MELISSA HARRIS | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
vivee rimmer- Rating:
- 5.0
Customer did not leave a comment.
Tony Starks- Rating:
- 4.0
Customer did not leave a comment.
Chaqeta Fisher- Rating:
- 5.0
Great work is being concerned, thanks guys
darryl ward- Rating:
- 3.0
I was told that my truck rental was for 24 hours however, I was charged $20 over for a five hour rental
Brigette Johnson- Rating:
- 5.0
Customer did not leave a comment.
cassandra flowers- Rating:
- 5.0
Customer did not leave a comment.
darrell lane- Rating:
- 4.0
Customer did not leave a comment.
Veronica Ardd- Rating:
- 5.0
nothing i always come to this location never had any problems or issues
Nickey Lieblein- Rating:
- 5.0
Customer did not leave a comment.
Janie Marlow- Rating:
- 5.0
The guy who attended to me was very nice.
adebowale adeleke- Rating:
- 5.0
Great customer service and great customer support. I would recommend this location.
Kimberly Ramsey- Rating:
- 3.0
Customer did not leave a comment.
Shaquila Thomas- Rating:
- 5.0
The U-haul I got had an unpleasant smell. Maybe add some kind of odor remover next time? Other then that, extremely positive.
Jhong Lao- Rating:
- 5.0
I appreciate UHaul. They are always expressing the warmest of hospitality, they care about how they serve the customer's they will always keep me coming back, because they care.
Ramona Mitchell- Rating:
- 5.0
Nothing you all are always on time with Great customer support
charkila harrison- Rating:
- 5.0
Customer did not leave a comment.
Kewon WHITMORE- Rating:
- 5.0
Customer did not leave a comment.
antonio vaughns- Rating:
- 5.0
Customer did not leave a comment.
Ernest Flowers | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Lorenzo Reed | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
JONATHAN PERRY | First Impressions- Rating:
- 1.0
10/10 would not recommend
Jasmine Lee | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Amanda Boddie | Overall Experience- Rating:
- 5.0
I will look forward to moving some boxes 📦 in on Monday 8/7/ 23 o.k. I'II see ya then o.k.
ramona mitchell | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Patrice Johnson | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Chastity Adams | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
Mary Foreman | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
SHERRY CARSON | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MARSHALL NEWBLE | Overall Experience- Rating:
- 4.0
Helpful
Donnell Luckie | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Walter Mcmurry | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
BRIAN CLARK | Overall Experience- Rating:
- 1.0
Rats got in my leather couch it was rat feces, and urine on the inside of my couch. And there were nothing that you guys did about it. I lost my couch to rats!
Chantelle Croson | Overall Experience- Rating:
- 5.0
Staff was very friendly and very helpful
AMANDA ELLIS | First Impressions- Rating:
- 3.0
Customer did not leave a comment.
Raynejakell Tulloch | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Raynejakell Tulloch | First Impressions- Rating:
- 5.0
Joe was welcoming, also professional and will be missed. Thank you U- Haul ! Thank you Joe !
Shanika Hobbs | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Terry Bellinger | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
JANIKA BARNES | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Michael McKennis | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Samuel Davis | First Impressions- Rating:
- 5.0
The experience was great & the service was always exceptional
BERNADINE COSEY | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
LUCY DAVIS | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
jeffery haywood | First Impressions- Rating:
- 5.0
Joe (supervisor) was the best.y only suggest is getting better ways to eliminate the rats
KENNETTA BANYARD | Overall Experience- Rating:
- 5.0
The management and shaff in my opinion on Appleton in Milwaukee is the best in the city of Milwaukee. Very helpful and caring at all times, yes indeed I highly Recommen family and friends! The manager runs a very professional business for the community.
Gerald Baldwin | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Maria abdalla | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Karen Harris | Overall Experience- Rating:
- 5.0
Love this location
tawana lynch | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Carol Holt | First Impressions- Rating:
- 5.0
Nice and polite
Stephanie Bender | Overall Experience- Rating:
- 5.0
The staff are so friendly. They understand the stress of moving, so they go out of there way to make your storage experience easy.
Candi McDowell | Overall Experience- Rating:
- 5.0
Joe was very helpful, and professional. Always on-site and ready to assist myself, and other customers with Uhaul products, and concerns.
Drapondra Flagg | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Evan Burton | Overall Experience- Rating:
- 5.0
The manager of the facility he was really great with working with me
SHEILA PRICE | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Evan Burton | First Impressions- Rating:
- 2.0
Scammers on insurance claim for Rep west the person who they send out don't come and lie and say they came to inspect and I had to settle for a lower payment when I had $5000 worth of coverage also I told Joe about rodents n smell from storage in front of mine bugs crawling out their storage smell was so bad you can smell outside before you enter storage and Joe knows that when he rented me the storage wouldn't let me use free storage certificate gave me run around also when I filed claim they lied stating I said it rained in storage so I couldn't get my amount of $5000 now I couldn't rent a truck 2times giving me a print out stating call Rep west insurance I call them they transfer me to some lady her voicemail states if you have a hold that's that
Angela Drake | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
stanley mangum | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Chantell Lee | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
CHARLOTTE SCOTT | Overall Experience- Rating:
- 5.0
Your manager was outstanding and helping me with picking the Right storage unit and he also was very courteous and outstanding I would recommend anyone to use you guys facility and your manager did an excellent job DFayne.
Danny Fayne | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
DELORES NEAL | Overall Experience- Rating:
- 5.0
The young lady was very helpful & respectfully
Kathryn Grant | First Impressions- Rating:
- 5.0
Mr Joe and staff were respectful and courageous at all times..
STEPHANIE BENDER | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mattie Lee | Overall Experience- Rating:
- 5.0
The manager Joseph is very helpful and professional.
BRANDON HARRIS | Overall Experience- Rating:
- 3.0
Hours are not convenient
TYSON RANDOLPH | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mechelle Autman | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Freda Denson | Overall Experience- Rating:
- 3.0
Staff was always friendly and helpful on the phone or walk-in
Lillie Dorsey | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Robert Barnes | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Calandra Houston | Overall Experience- Rating:
- 3.0
Very nice
barbra newberry | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Brenda Langston | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
LAKESHA WARD | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
AQUILUS MARSHALL | First Impressions- Rating:
- 5.0
Thank you
Valequez Livingston | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Mattie Lee | First Impressions- Rating:
- 5.0
There is an location I had my car stored at on Good hope road in Milwaukee. I wasn't pleased with the location had to move my car because location isn't secure.
Tyrone Bates | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
precious kearney | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Tiesha Jordan | Overall Experience- Rating:
- 5.0
Joseph Lindl was very helpful and knowledgeable with the move in!!!
MAKURRA WAKEFIELD | First Impressions- Rating:
- 5.0
The only thing I will suggest is that once a person check in that they don’t have to keep using they key to check in and out because that can be frustrating when you moving things so that’s something that should change
ROCHELLE PARKER | Overall Experience- Rating:
- 1.0
I moved my stuff out of storage early due to the incompetent employee's and a mice infestation problem. There were mice crawling on and in my boxes when I went in. I took video of all the mouse feces.
Dawn Brooks | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
La Monte Harris | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Ernest Flowers | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lillie Dorsey | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Dawn Brooks | First Impressions- Rating:
- 4.0
Only con, storage is a little expensive.
Maria abdalla | First Impressions- Rating:
- 5.0
Everyone was nice polite and respectful and friendly
STEPHANIE BENDER | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Brittnee Cooper | Overall Experience- Rating:
- 5.0
The two gentlemen, Samuel and I forgot the other man’s name, but they were polite, professional, knowledgeable, honest, and funny. Even though they cracked a few jokes they still did their job in a timely manner, made me laugh, and felt secure about keeping my belongings there. Even when I came back the other staff members were professional and polite.
Mechelle Autman | First Impressions- Rating:
- 4.0
Price a little high...
alice kincaid | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Gladys Berry | Overall Experience- Rating:
- 5.0
Very good and well use again if I have too
Shundra Jones | Overall Experience- Rating:
- 5.0
Great job.
Diamond McFarland | First Impressions- Rating:
- 5.0
No complaints love the service and i would recommend to friends and family
PEDRO RIVERA ORTIZ | Overall Experience- Rating:
- 5.0
Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. Moore
Antay Moore | Overall Experience- Rating:
- 5.0
The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a question
SHERVILLE PARKER | Overall Experience- Rating:
- 5.0
No problems at all Staff friendly and knowledgeable
barbra newberry | First Impressions- Rating:
- 4.0
Uhaul online service is the way to go!!
Theresa Brown | First Impressions- Rating:
- 5.0
The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .
Asia Wilks | Overall Experience- Rating:
- 5.0
The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star
Nicaeli Hernandez | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Vivian Hughey | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Lisa Glenn | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jasmine Mcneal | Overall Experience- Rating:
- 5.0
Thank you so much for helping me with my move you are greatly appreciated.
Denise Stewart | Overall Experience- Rating:
- 5.0
Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!
Davon Moore | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Tim Virgil | First Impressions- Rating:
- 5.0
The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.
Denise Moffitt | First Impressions- Rating:
- 5.0
I was very satisfied with customer service property and convenience
Glenda Dotson | Overall Experience- Rating:
- 5.0
Very good service
Leonard Moye | Overall Experience- Rating:
- 4.0
Good customer service
Tiffany Jones | First Impressions- Rating:
- 5.0
I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.
Gladys Berry | First Impressions- Rating:
- 5.0
Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.
Kathleen Franke | Overall Experience- Rating:
- 5.0
Great service the morning manager team was awesome
regina hardman | Overall Experience- Rating:
- 5.0
They where very helpful
Sheena Ellis | First Impressions- Rating:
- 5.0
Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job
regina hardman | First Impressions- Rating:
- 5.0
Very friendly and nice overall excellent
STEPHANIE HENRY | Overall Experience- Rating:
- 5.0
Good job
Ashley Becht | Overall Experience- Rating:
- 2.0
They were giving me a hard time about gettin my deposit back because they didn’t explain the return we didn’t even get anyone to show us where our truck was we had to figure it out. Very rude!
sharrieff pope | Overall Experience- Rating:
- 3.0
Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.
Marika McGhee | Overall Experience- Rating:
- 5.0
Both ladies were very helpful and professional to talk with
Senethea Turner | First Impressions- Rating:
- 5.0
The manager was very understanding and helpful i loved my experience
IESHA MORGAN | First Impressions- Rating:
- 5.0
I would use the u-haul again.
Tanya Endisch | Overall Experience- Rating:
- 4.0
I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.
Damon James | Overall Experience- Rating:
- 3.0
The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.
Tia JETER | Overall Experience- Rating:
- 1.0
I was charged for an appliance dolly and was given a utility dolly.
natasha walker | Reservation- Rating:
- 1.0
Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.
Feryl Woods | Reservation- Rating:
- 2.0
My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.
Peter Christensen | Overall Experience- Rating:
- 3.0
I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.
Lisa Grant | Reservation- Rating:
- 5.0
continue to keep up the awesome customer service my experience was wonderful I was served with a smile
Doris Mcdonald | Overall Experience- Rating:
- 5.0
My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.
MONICA LANDRUM | Overall ExperienceAdditional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!