My experience at this location was very distasteful. The attendees were very rude, obnoxious and disrespectful. On Sunday, April 17, 2016 at approximately 11:00 A.M., I went into the center to finalize my reservation for rental of a storage unit on the premises. After been told that I needed a lock and it Had to be one from u-haul, I conceded and got a lock from the rack. I purchased insurance for $7.95 and the lock, which by the way was on a rack with many of the same locks for what the sticker price for which they were under "$3.95." The individual that was ringing me up said that my total was 18.90, which I asked how, since the insurance was $7.95 and lock was $3.95. She said that the lock was $9.95, and I said that it was $3.95 based on the hanger that it was on. She asked another attendant about what to do, and he was as rude as he could be by stating that it was $9.95 and that was what I had to pay for it. My response was that as you can see the sell price is saying $3,95, and that is what I should be paying for it. a third attendant states that someone put the locks in the wrong place. My response is that I had nothing to do with how the locks were stocked. I was told by the rude African American male attendant that I had to purchase the lock and that he would padlock the unit until I got one. The lock was purchased by a friend. I finalized the rental for the unit. The female attendant showed me where the unit was located and how to access entrance and exit. I returned at approximately 7:05 P.M. April 17, with help to off load the truck. When I pulled up there was a group of white people that was off loading a truck filled with furniture. They told us that they had just got there shortly before we came. We got a dresser to the unit and was met with a very rude and very disrespectful white guy that was shouting" y'all got to leave, we closed at 7:00, I got to fumigate the place. I stated that I thought we had until 9:00 to access the unit. He yelled, "we are closing early today, the sign is on the door and that it had been on there since this afternoon." I asked when this afternoon, because it was not on there when I came in earlier and neither did the individual that assisted me say anything about fumigating or closing earlier. He continued yelling at me and my son and daughter asking if we had extended time. I told him he was very rude and disrespectful. He shouted that he was going to check if I had extended time, he came back and before we could see him, we heard his rude mouth shout that" we do not have extended time, read your contract. You go to get out." By the way the other individuals that were there, was still loading furniture into their unit. This rude individual shouts that after they finished, he was locking the slide door, which is what he did and told us we could use the small door to the side and that we needed to hurry. We took our dresser out of the unit and decided to take our business elsewhere.