Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I use the storage room for only a week and I couldn't get no credit. I fell that was wrong. I told the lady I will only need it for a week and I was out of $100.00
VICKIE F
|
Overall Experience
Rating:
5.0
Return person was very nice
norman n
Rating:
5.0
Lequetta Green was very professional and provides outstanding customer care. Make this location your choice to store your belongings. Safe location with staff available for assistance throughout the day. For an added bonus, each storage unit has its own individual alarm system.
QUENTIN M
|
First Impressions
Rating:
4.0
The only thing I would change would be the amount of space offered for the price. It's too expensive. I'd like to see more space for less money but, the month free is a great perk. Although most storage facilities do offer that at move in. Thanks uhaul.
Robyn P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Richard B
Rating:
5.0
Customer service was excellent!
James R
Rating:
4.0
Customer did not leave a comment.
Bradley N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Yvonne N
Rating:
1.0
Customer did not leave a comment.
Gwendallyn S
Rating:
5.0
I enjoyed the experience with Uhaul, moving and storage at I-30 the supervisor Ms. Laquita was the best.. if I’m saying her name, correct.
Adrian A
|
Overall Experience
Rating:
5.0
Friendly staff
David C
Rating:
5.0
Customer did not leave a comment.
Lesha A
|
Overall Experience
Rating:
3.0
Brought it back on-time, still got charged for the next day.
Shawn B
Rating:
5.0
Customer did not leave a comment.
Marquisia G
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Christian J
Rating:
5.0
The employee at this location was extremely helpful and friendly! It was a really wonderful experience and I wouldn't hesitate to recommend them to a friend! Thank you!
Traci W
Rating:
5.0
Customer did not leave a comment.
TIM M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
TIM M
Rating:
5.0
Not sure I'll let you know
Stephen L
Rating:
5.0
The lady that me today was very kind. Thank you.
Brett C
Rating:
5.0
The office manager Quetta is the best
Valante H
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Herman G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Penny I
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Keith M
Rating:
5.0
Customer did not leave a comment.
myron t
|
First Impressions
Rating:
4.0
My only complaint, is that this is not the original location that I booked at for pick up. I had scheduled, online, to pick up at a closer location and later was told that I would have to go farther out of my way to get the equipment that I wanted to rent.
Scott R
Rating:
5.0
Very nice and friendly staff and we felt heat and supported every step of the way !! Thanks for being awesome
Kindra M
|
Overall Experience
Rating:
5.0
The id that help us was very knowledgeable about everything from out rental to our drop off and on all the rules and regulations of the property …. Thank you for going above and beyond for our comfort!! You was awesome and U-Haul need more employees like you thank you!!!
Kindra M
|
First Impressions
Rating:
5.0
As usual; especially at this location I was very satisfied
CAROLYN C
|
First Impressions
Rating:
5.0
Great customer service!
Derrick F
Rating:
5.0
Laquita was very nice. Her character was great and I could tell she was in charge.
JEFF L
|
First Impressions
Rating:
5.0
Friendly staff eager to help and make everything convenient, went over and above to make sure you were satisfied.
JEWELINA R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jose M
Rating:
3.0
The odometer was either wrong or someone read it wrong before they put the mileage in for the next customer. I drove off the lot with it showing at 133785 trusting the contract that i signed would be correct. I drove 43 miles and by the time i got Back it was at 133828 and when i checked The contract to see how full the gas tank was i noticed the numbers stated it started at 133765 which means i got Charged almost 20 miles more than what i actually Drove. I have All locations address where i drove And the gas receipt to show. My contract also states U-Haul will reimburse my gas and i got Told I’m responsible for paying for the gas w/o reimbursement.. I will not use this location again. The lady was nice but it seems like there’s not much honesty in the mileage or who’s actually responsible for gas.
Chloe S
Rating:
3.0
Very nice
Tyler C
Rating:
5.0
Customer did not leave a comment.
JAMES C
Rating:
5.0
Customer did not leave a comment.
Cindy G
|
First Impressions
Rating:
5.0
Great customer service
Reginald C
Rating:
5.0
I can't remember her name but the lady that was there when I moved out was very helpful and attentive. She was also there another time when I initially started moving out. She was the epitome of what an employee should be.
MARCIA S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jose G
Rating:
5.0
The employees were very professional and polite.
SHARON C
Rating:
5.0
Very nice and Friendly and very helpful!!
Just a great place to store your things.
Flossie L
|
Overall Experience
Rating:
5.0
Keep the friendly staff you have
Milton W
Rating:
5.0
Great experience!
Jason H
Rating:
5.0
Customer did not leave a comment.
TERESA F
Rating:
5.0
Customer did not leave a comment.
ELAINE W
Rating:
5.0
Customer did not leave a comment.
jose p
Rating:
5.0
Customer did not leave a comment.
Tammie H
Rating:
3.0
Customer did not leave a comment.
Carver L
Rating:
5.0
Customer did not leave a comment.
Devon W
|
Overall Experience
Rating:
5.0
Wry prompt courteous and professional service
Beverly M
Rating:
5.0
From my experience nothing the customer service was wonderful and polite with a very pleasant attitude
Leshia F
Rating:
5.0
Everything was great
Charette G
Rating:
5.0
Customer did not leave a comment.
Desmond S
Rating:
5.0
Customer did not leave a comment.
william b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Roylunda C
|
First Impressions
Rating:
5.0
Trucks needs maintenance done, one unsafe to drive.
Cheryl B
Rating:
5.0
Customer did not leave a comment.
SARAH T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Darall L
|
Online Move In
Rating:
4.0
Make sure the truck is cleaned. There was trash in truck and in bed and cigarette ashes in cab when I rented it.
Diane H
Rating:
5.0
Rep was very courteous and helpful
Pierre J
Rating:
5.0
Customer did not leave a comment.
CECILIA M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Christopher T
|
First Impressions
Rating:
5.0
Great Job, Customer friendly.
Christopher T
Rating:
5.0
Customer did not leave a comment.
ALMARSHELL B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Brenetta G
|
Overall Experience
Rating:
5.0
My visit to this location was a pleasurable one. Everything went very well.
Carl R
Rating:
5.0
Very professional and easy to work with.
Charles H
Rating:
5.0
Customer did not leave a comment.
Danny H
Rating:
1.0
I didn’t rent a truck from you.
steve s
Rating:
5.0
Customer did not leave a comment.
KEVIN L
Rating:
5.0
Customer did not leave a comment.
Almarshell B
Rating:
4.0
Customer did not leave a comment.
Nathan W
Rating:
5.0
Friendly and helpful staff.
rhonda f
Rating:
1.0
Customer did not leave a comment.
Tommy R
Rating:
1.0
I been with Uhaul since 1997 and that almost 100k or more and towards the end y'all were hard to reach and then when I did reach y'all I occurred ba late fee and so of piled up over the months and I needed tio sept to clean the storage out which would have been appropriate to make up for all the times I occurred late fees because the answer service was not available. And veri by management that y'all were having phone issues so giving me til Sept would have been an offset to that issue and the fact that I been a customer for almost 30 years I feel I was screwed with the auction and now my deceased mother's thing are in the hand of someone else or thrown away.. And the fact that I live out of state and had no family to move it for me..laquita was the only one that reached out to the onsite manager but I guess she didn't have a heart...Oh well thank you for making over 100 grand on me and screwing me in the end....toodlea.
CARLA B
|
Overall Experience
Rating:
5.0
Lawyers and Bobby went above and beyond to ensure my experience with Uhaul was exceptional!!! I cannot properly express the gratitude I have for their assistance and professionalism. They have truly displayed excellent service in every aspect!
Chantia S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Alindria J
Rating:
4.0
Customer did not leave a comment.
NANG S
|
Overall Experience
Rating:
5.0
Uhall should be 24 hours a day and not charge if you have to come after hours
DARRIAN F
|
First Impressions
Rating:
5.0
Only thing the building smelled of marijuana and a white female was the only one inside the unit. The male who checked me in and out was awesome
angela i
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Arissa P
|
Online Move In
Rating:
5.0
Bobbie was so friendly and helpful. I will definitely use this location again for my Uhaul needs.
Michelle C
Rating:
5.0
Customer did not leave a comment.
Steven B
Rating:
4.0
Customer did not leave a comment.
angela i
|
Online Move In
Rating:
5.0
The Customer Service Representative that was working was amazing. Bobbie deserves to know that she is great at her job and very knowledgeable.
Kristina R
Rating:
5.0
Bobbi and LaQuita are very helpful, friendly, and knowledgeable. My experience with this facility and its staff over the years has been exceptional. I will recommend to everyone that I know for them to use U -Haul storage for their storage needs.
GAYLE F
|
Overall Experience
Rating:
5.0
Wry nice help
Very nice
MICHAEL C
Rating:
5.0
I never received the email with my final invoice, still waiting
William K
Rating:
5.0
Customer did not leave a comment.
harriett n
Rating:
5.0
Customer did not leave a comment.
Ingmer Z
Rating:
5.0
Customer did not leave a comment.
JACOB S
Rating:
5.0
Bobbie was very professional and nice
Roxann B
Rating:
5.0
Customer did not leave a comment.
Krystal F
Rating:
4.0
Great customer service.
Vicki S
Rating:
5.0
Customer did not leave a comment.
Angela W
Rating:
5.0
Customer did not leave a comment.
Richard C
|
Overall Experience
Rating:
5.0
Le Quetta was great very nice and very understanding.
Quirnechia w
|
Overall Experience
Rating:
5.0
Thank you
CAPRICHA S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
james m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Roberto M
Rating:
5.0
Customer did not leave a comment.
Allen H
Rating:
5.0
Customer did not leave a comment.
STEVEN S
|
Overall Experience
Rating:
3.0
No issues returning the trailer.
Peter J
Rating:
5.0
The staff at this Uhaul Storage facility is awesome!!!
Angela F
|
Overall Experience
Rating:
5.0
Laquetta was friendly as always, very helpful and attentive. Thanks for making this a great experience
Jackie R
Rating:
5.0
Easy check out. Easy check back in. Associates friendly and helpful
David A
Rating:
5.0
Great staff, fast and easy
Wendoly L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Teresa W
Rating:
5.0
Everyone was so sweet and very helpful. I would recommend this location out of all locations in Little Rock. ⭐️⭐️⭐️⭐️⭐️
VICTORIA M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
John H
Rating:
5.0
Yes I kept the U-Haul for 10 days only expected to do it for one I'm very satisfied and I do appreciate you guys patience on returning it I will definitely do business with y'all again the manager on duty was excellent to work with I would recommend using her to anybody else in the company thank you guys The King family
James K
Rating:
5.0
It's your staff that nake you so good. She was great.
Richard A
Rating:
4.0
Customer did not leave a comment.
MAYONE B
|
Overall Experience
Rating:
5.0
Great service no complaints 👌
RUTHIE C
Rating:
5.0
Customer did not leave a comment.
kenny r
Rating:
4.0
Customer did not leave a comment.
Clyde T
Rating:
5.0
Laquetta is always so pleasant to work with.
TONY A
Rating:
4.0
Customer did not leave a comment.
GANESHA S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kimberly P
|
Overall Experience
Rating:
5.0
Bobbie was the sweetest! She was super friendly, efficient and knowledgeable!
Brittany M
|
First Impressions
Rating:
4.0
Very good customer service
David A
Rating:
5.0
The manager was super nice and helpful!
Amber M
|
First Impressions
Rating:
5.0
I don’t like that it closed after 10 pm and I paid for it and have a code . They could have told me that overall thank you so much and came clutch for me 💯🤝🏾
Tremayne C
|
First Impressions
Rating:
5.0
Bobbie was great with helping and assisting!!
VICTORIA M
|
First Impressions
Rating:
4.0
Great service
Traci H
Rating:
5.0
Customer did not leave a comment.
Richard C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JEAN T
Rating:
5.0
Very friendly
Michael T
Rating:
4.0
Customer did not leave a comment.
Regina T
|
Overall Experience
Rating:
5.0
Great people at this location.
rodney c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Albert A
Rating:
5.0
The lady working there (I'm sorry, I don't recall her name) was very friendly to talk with and she made everything very easy!
Ryan S
Rating:
4.0
This unit was old and rough running.
Paul M
Rating:
5.0
Customer did not leave a comment.
NATHAN F
|
Overall Experience
Rating:
5.0
Nothing. Service was fast and professional. Equipment was ready at the promised time. Very happy with my rental experience.
Linda H
Rating:
4.0
Customer did not leave a comment.
Vernon J
Rating:
5.0
Lady was so nice and helpful on my drop off made my day perfect!
MAX B
Rating:
5.0
Nothing
Fernando P
Rating:
5.0
Customer did not leave a comment.
Jamie C
Rating:
5.0
Nothing
Rebecca G
Rating:
5.0
Fast service nice people who work up your order
ELANA B
Rating:
2.0
The truck they leased me was a death trap. The drivers side door jiggled open multiple times driving down the highway. The transmission was giving out and the truck would go from 65-70 mph to 20 spontaneously. The tires were rotten and the manager of the drop off location was shocked they let the truck leave the facility in the shape it was in. He literally said it wasn’t in driving condition. Not to mention it was filthy and not full of gas.
Tiffini R
Rating:
5.0
Customer did not leave a comment.
MARY L
Rating:
5.0
Customer did not leave a comment.
je'nya p
Rating:
5.0
Customer did not leave a comment.
ASLEI R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cecil T
Rating:
5.0
Bobbie gave the best experience and service I’ve ever received from Uhaul.
Rodney S
Rating:
5.0
Customer did not leave a comment.
Theresa F
Rating:
3.0
Customer did not leave a comment.
Neil J
Rating:
5.0
Customer did not leave a comment.
MARK K
Rating:
5.0
Kendall was very professional and very helpful. He made things very easy.
Robin S
Rating:
5.0
Staff at the facility is very helpful. Also the lady work morning called and confirmed the reservation. I originally had a reservation other location but they did not even pick up call. Im glad i change my reservation to this location. Thumbs up
vijith a
Rating:
5.0
Customer did not leave a comment.
Michael D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mark S
Rating:
5.0
The ladies working were both nice and helpful. All went well.
Timothy I
Rating:
5.0
Customer did not leave a comment.
MARILYN M
|
Overall Experience
Rating:
2.0
Worst Customer Service ever. After I was talked to and treated poorly I was determined to not stay another month after more than 12 years.
PHYLLIS B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ANGELA B
|
Overall Experience
Rating:
5.0
Marquetta was extremely helpful and so nice! She made our move in and uhaul drop off a breeze. Highly recommend.
Rosa K
|
First Impressions
Rating:
5.0
Darren was a big help.
Ryan S
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
teresa b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DEBORAH W
|
Overall Experience
Rating:
3.0
My room size was incorrect on paper is says 25’ x 45’ when in actuality it’s 20’x40’
DAVID D
|
Overall Experience
Rating:
1.0
I have been behind on my storage before and when I call to avoid auction they work with me. Well I called and they didn’t know the date of auction, finally I get a manager named Tonya on auction day and tell me that I had to have it paid in full by closing. I’m homeless, had been sleeping in car until it got repossessed and lost job. I been sleeping couch to couch. EVERYTHING I owned was in that storage and it got auctioned off for 72.00. It was enough to furnish a 3 bedroom house with ALL appliances. I even had important paperwork work with ssn numbers on it. So for some stranger to have me and my children i fo is bothersome with all the fraud going on. I we t online and updated my mailing address to get mail and it still went to the wrong address. My phone was off and couldn’t get communication. Generally I have dealt with Ms LaQuetta or Ms Lily which I was told were not there but the email I got informing me of auctioned off items had tbe d address and Ms LaQuetta name signed. I just wish they would have worked with me like they were doing in the past
TAMIKA S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Miche B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
teresa b
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
EDI M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
judy g
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Corinthia S
|
Overall Experience
Rating:
3.0
The storage facility is a good place to store small items “but horrible if you have to place a living room set in it, it’s too small, to compact ,hard to turn the in.
Brenetta G
|
First Impressions
Rating:
5.0
I reserved our unit online and it was a quick transition once we got there to finalize everything. Friendly staff that was able to multitask.
WILLIAM M
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
doavon z
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Timothy H
|
First Impressions
Rating:
4.0
To expensive. But a very nice place courteous workers.
barbara r
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
izerika j
|
First Impressions
Rating:
4.0
I had no problem getting into the unit I needed
DEBORAH W
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANTOINETTE W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHARNETTRA J
|
First Impressions
Rating:
5.0
Spacious lanes for vehicles to load/unload, easy access on/off interstate.
Meredith B
|
Overall Experience
Rating:
5.0
Laquetta was absolutely amazing! She welcomed us with a great smile. She was very patient and personable. She took great care of us from beginning to end and extremely accommodating. She kindly walked us to our unit and suggested we could drive if we liked. I’m so happy we chose to come to this particular location in Little Rock, AR. I-Haul Laquetta is definitely the kind of associate you want representative your company. Thank you for such excellent service.
deneen h
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Clark H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MECCA A
|
Overall Experience
Rating:
5.0
The manager is great, and it a great place.
FREDRICK M
|
Overall Experience
Rating:
5.0
The employee that assisted me with the move in went above and beyond to make sure everything was customer service and statisfacation.
Larry J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Candy B
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Alicia D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Roylunda C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Earnette S
|
First Impressions
Rating:
5.0
Had no problem at all return the trailer after I stored the belongings in the storage unit very easy transaction
ALEXANDER F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Carrie T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
alexis p
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Sarah S
|
First Impressions
Rating:
5.0
The manager was on site to answer all of my questions. She was also patient. It's worth using this U-Haul location.
Carrie T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Lamarla G
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Sheilar H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Miche B
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Elizabeth B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Mark W
|
First Impressions
Rating:
5.0
The staff was awesome.They were very respectful and really really nice. I would definitely use your services again, if needed. Thank you so much.
DORETHA H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jennifer D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KAMECKA F
|
First Impressions
Rating:
5.0
Staff was very nice and helpful
Dewayne W
|
First Impressions
Rating:
5.0
I enjoy the friendliness and helpfulness of the staff. Also very quick checked in and out
ESTHER R
|
Overall Experience
Rating:
4.0
My overall experience with Uhaul was great. The facilities were always clean & I felt as though my items were always secure.
The only negative I experienced was not being able to make partial payments after being charged super high late fees in the first few months of my storage use.
It felt as though I was being taken advantage of with the $30 late fees during a global pandemic in which everyone was suffering financially.
april c
|
Overall Experience
Rating:
3.0
I say average because my storage was either broke into by staff or someone eles and no explanation was given no police was called no security footage and u haul suppose to have alarm system.
MARY G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
alice h
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brenda N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Angel S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
charlene s
|
Overall Experience
Rating:
5.0
Thanks for all the help that was offered and given to me
meshunda e
|
Overall Experience
Rating:
5.0
Ms Lillie and the other young lady very professional, kind, and helpful. From now on when I need a U-Haul I will be going there and recommending everyone to them.
TAMIKA S
|
First Impressions
Rating:
5.0
Lilly and the young woman whose name starts with "Leg" were very nice. Friendly, efficient, considerate, and knowledgeable.
CLAUDIA C
|
First Impressions
Rating:
5.0
Excellent customer service..
KIMBERLY D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Shayla P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
SAMANTHA N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bennie S
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Markisha D
|
Overall Experience
Rating:
5.0
Lillie was excellent!!
Angela W
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
TERESA M
|
Overall Experience
Rating:
5.0
Love love Ms. Adams ..Thank you for a great experience ..
Alicia D
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
kate t
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Markeisha P
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Martha L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
WANDA S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
GAYLE F
|
First Impressions
Rating:
5.0
Terrance and Lillie was very awesome to do business with they both went above and beyond. Thanks again
Deonna S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
SHEVA L
|
First Impressions
Rating:
5.0
I love the team there EVERYTIME I rent a storage.!!! Great customer service and friendly.!!
Markeisha P
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
NICOLE G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Frank M
|
First Impressions
Rating:
2.0
Customer did not leave a comment.
Crystal W
|
Overall Experience
Rating:
1.0
The young man who help me yesterday was helpful but I wasn't accommodated for the system being down but my due date is still 1 I just move in yesterday this suck
khalilah f
|
First Impressions
Rating:
5.0
My experience was excellent from pickup of trailers from places in Texas and throughout my storage. Facilities and equiptment were well maintained. I had zero problems. My truck wouldnt start at the Chicot location. The guys there gladly gave me a jump.
KEVIN D
|
Overall Experience
Rating:
5.0
Thank You
Candance C
|
Overall Experience
Rating:
4.0
Friendly worker who was helpful
shawn r
|
First Impressions
Rating:
5.0
All good had no good communication with the manager but they have a new manager now. Storage clean and when I moved my stuff no rodents it all, no insects nice to saw that , on the other hand I’m not satisfied with the new attendant he s on training or some, I rented a truck to move out and he didn’t give receipt I still don’t know how much I paid for the full truck rental and the details.
EDGAR B
|
Overall Experience
Rating:
5.0
I greatly appreciate both of the guys help from today thanks again
Twanisha K
|
First Impressions
Rating:
5.0
THE GENTLEMEN WORKING AT THE DESK WERE EXCEPTIONALLY HELPFUL, KIND, AND GRACIOUS! THESE MEN, OF SUCH GOOD CHARACTER, ARE WHAT MAKES YOUR BUSINESS SUCCESSFUL AND RUN SMOOTHLY
THEY ARE AN ASSET TO YOUR BUSINESS. DO WHAT YOU CAN TO KEEP THEM. I'VE NOTICED, IN MY 6 YEARS OF DOING BUSINESS AT THAT LOCATION, THAT YOU'VE HAD A HIGH TURNOVER RATE. THESE 2 GENTLEMEN ARE EXCELLENT WORKERS. REWARD AND PAY THEM A JUST WAGE. THIS IS WHAT KEEPS YOUR BUSINESS SUCCESSFUL AND COMPLAINTS VERY LOW! THANK YOU.
JOEANNA L
|
First Impressions
Rating:
5.0
Terrance Miller is a superior employee. He always went out his way to accommodate all stressful situations. Always helpful, polite, and respectful.
Twanda R
|
Overall Experience
Rating:
2.0
Guys did not give me any kind of check during the move what if I was thrown in my own unit no one would have known for days the cameras are not on my unit I didn’t get the fist month for a dollar and I really feel that this site has a racket on small units jacking the price above the usual rate for a larger unit I want my money back
Johnny E
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
lasandra w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SAMANTHA N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amber H
|
Overall Experience
Rating:
4.0
The only issue I have is there is no garbage access for patrons. I understand people should not be throwing out furniture however one of my pictures broke so I had a broken glass in a box, what was I supposed to do with it? I do not think it is reasonable to expect people to take their garbage and find somewhere else to throw it out. I have a storage unit because I do not have an apartment.
Natalie S
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Antonio R
|
First Impressions
Rating:
5.0
None
Doyle S
|
Overall Experience
Rating:
5.0
Mr. Chris was very professional, positive, and easy to do business with! His attitude was great and he explained everything well! I’ll recommend anyone to him for business.
Shernika W
|
First Impressions
Rating:
5.0
None
Doyle S
|
First Impressions
Rating:
5.0
The time spent, Awesome customer experience, and pricing was so worth it.
Carlita S
|
First Impressions
Rating:
5.0
N/A
Tekesia B
|
Overall Experience
Rating:
1.0
Worst experience ever dealing with uhaul will never use there services again. Charged me several months after telling them to cancel my storage that had no lock on it these very poor customer service!
Jonathan A
|
Overall Experience
Rating:
5.0
I'm unsure of the names but the gentleman that checked us I'm and helped us periodically was fantastic. He has great customer service skills and was very accommodating when helping find the right size
Leah B
|
Overall Experience
Rating:
5.0
They all were very helpful and I would always use U-Haul for any future services. Thank you.
DESSIE S
|
Overall Experience
Rating:
3.0
Overall my experience was ok , but I was not happy that I was charged for the entire month even though I vacated the unit on the 10th of May. And someone rented the unit right after me
CRAIG R
|
Overall Experience
Rating:
5.0
Wonderful
Shanta M
|
Overall Experience
Rating:
5.0
Great place.
Kenneth E
|
Overall Experience
Rating:
5.0
Our experience with U-Haul at I-30 and Chicot Rd. in Little Rock has been excellent. We could not have asked for better service than the help we got from Chris the manager and HK the weekend person.
LAWRENCE A
|
Overall Experience
Rating:
5.0
Overall good experience with my temporary storage needs
DAVID B
|
Overall Experience
Rating:
5.0
Great Job!
ROSHUNDA D
|
Overall Experience
Rating:
5.0
I had a wonderful experience with u-haul.... Great customer service
joshua r
|
Overall Experience
Rating:
5.0
The guy is very professional.
ANGEL B
|
Overall Experience
Rating:
5.0
They were so helpful.
Solomon C
|
Overall Experience
Rating:
5.0
Dry helpful and friendly
CHERYL C
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Reservation
Rating:
5.0
I had no problems everything was perfect the young lady that worked on 10/07/2018 sorry I can’t remember her name but she was very helpful and friendly I have already told a couple of friends ❤️
Shanta M
|
Overall Experience
Rating:
5.0
I could not have had a better service from everyone I had to deal with.
Lacey G
|
Overall Experience
Rating:
5.0
Eventhough the younglady waz sick she waz very good. Customer service excellent. Raise needed..
Paulette M
|
Reservation
Rating:
5.0
The staff was nice and understanding. Thanks AJ
Tanell M
|
Overall Experience
Rating:
1.0
Lost the key and was charged 50 to cut the lock off . They guy would not allow us to cut the lock ourselves, we had a small cordless grinder ourselves. And he stopped and said we where not allowed
terry g
|
Overall Experience
Rating:
5.0
Thanks for cleanliness
WANDA S
|
Overall Experience
Rating:
3.0
The manager could stand to be a little bit nicer
RHONDA M
|
Overall Experience
Rating:
5.0
I had U-Boxes delivered. They were delivered when asked, and even a little early in the day which was GREAT. The drivers were very helpful and courteous. The box pickup was an equally pleasant Thanks!
Russell W
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Overall Experience
Rating:
5.0
Customer service is grand
WILLIS Y
|
Overall Experience
Rating:
5.0
Na
Larry C
|
Overall Experience
Rating:
4.0
Steven Garrett was very friendly and helpful.
Travis B
|
Overall Experience
Rating:
5.0
Great service and customer service.
Thank you,
Stan