Customer Reviews for U-Haul Moving & Storage at Southfield Frwy & Joy Rd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Southfield Frwy & Joy Rd
the service there was horrible and I believe they cheated me on my mileage
The manager and his helper were very professional, and the service was exceptional.
It was great. No worries. I put in more gas than needed and they gave me a CREDIT. That sealed the deal. I am quite pleased and would happily use this location again.
Guy didn't perform his duties in the best
Retuning back to dorp truck off no one was there to receive the truck.
I was there for about 30 minutes before he came back and things just didn't seem right with the guy
The staff members that I encountered were very professional and very considerate of the amount of time when I needed to return the truck. Thanks
Clean up your trucks after ppl have used them for dogs . very very not satisfied poor service.... Youbget charged ifvyou bring back a nasty vechile but U HAUL RENTS THEM OUT LIKE THAT ..CUSTOMER SERVICE WAS HORRIBLE TO ....
The staff was very pleasant. Enjoyed Anthony great service
Faster less talk, got shyt to do
These guys are the best. I love them. Just need key drop off
Have employees appropriately staggered. At pick up there were 3 employees and at drop off 3 hours later there was 1 employee that had to check in 5 waiting customers.
Very nice and organized place. Employees are so friendly and helpful. THANKS!
People on duty where very good.
The staff was very friendly and personable! U-Haul had changed the location for our pick-up, but we didn't realize it. The staff was very accommodating and went out of their way to take care of us! I would definitely return to this location!
Train your employees good customer service
All personnel at this site and the one one across the street were very helpful and were a pleasure to talk to! Would recommend this site to anyone in the Detroit area!
Truck needed maintenance didn't run smooth was scratched and hit all over shut off on me twice wasn't satisfied customer service was rude
My things have been there for four years. And i had not one problem. Thank you.
The staff was great and the property is clean and secure.
Staffperson who set up my initial contract was extremely rude. Subsequent staff were more customer friendly.
Some of the staff was ok NOT ALL
Customer Service Rep. Anthony, he was very unprofessional. Had to return for entry card and to have my information redone.
It was a very clean facility. Easy to get around in. Very nice and friendly staff. And it`s a great location.
ForThis particular store to be such a busy location, the employees maintain a professional and friendly establishment.
Mike and Gary are the best. They were really friendly and helpful while dropping off my equipment and setting up my storage unit. Thumbs up to UHaul on Joy road, and two thumbs up for Gary and Mike!
The staff was friendly and extremely helpful.
Staff knowledgeable and professional.
All about love good pepole
All of your representatives were good. They were professional and understanding, more than helpful.
The Young Man Was Very helpful.
Excellent customer service.
Very good. No complaints.
Staff was courteous and helped to get the most suitably sized unit.
Well train staff especially the manager on duty.
just keep up the good work.
I was disappointed that the space I was quoted was too small and the next biggest one was too big and DOUBLE the price.
The guys there are good in what they do and love keep the customer very happy and well taking care of!!!!
Someone cancelled my reservation, but the staff was very helpful. Also the late fee notice posted at the storage needs to be changed the cost does not reflect what will be charged for late fee.
GOOD SERVICE ALL THE TIME
Everything was to my liking with no problems
The service was very good and i was very impressed.
I love my experience both at California and here in Detroit.
Keep on with the good job.
It could have better parking.
Sometimes the workers seemed over worked. They multi tasked really good but they are human. Being out of breath from being over worked is not good a appearance for the company.
Your staff have awesome customer service
All the workers I had contact with, except for one, was very helpful and friedly. If needed, I will use this location for storage again.
Nice, friendly, and professional staff.
I was very pleased with the service keep up the good work
My only complaint is that the units are a little expensive
The men were very heplful and assisted with everything.
Excellent professional customer service provided by Nate. He definitely goes the extra mile to extend great service a good turn out for whatever problem that may occur. Excellent Team Player!!!
Thanks, guys! I was a great 4-5 months, and you took good care of me!
Good. Nice staff. Helpful
Everytime I rent a truck from your business, I always get the wrong information. Customer Service is terrible. The guys are always willing to accomadate and fix what customer service messed up.
Always friendly and very helpful. Thanks!
Your Staff at Joy Rd and Artesian was excellent and very helpful, kind and very professional everything will be alright for me and my family. Thumbs up to Nate.
The owner Mr.Anthony amd staff were very helpful and caring.To make sure yur needs were meet.I would use his business again
Brenda and I are repeat customers.
Staff was friendly and helpful to my needs.