Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super friendly staff! I was blown away by the kindness they showed me.
Scott K
Rating:
1.0
Customer did not leave a comment.
Anthony K
Rating:
3.0
Customer did not leave a comment.
Raynear G
Rating:
5.0
Customer did not leave a comment.
Rhea H
|
Overall Experience
Rating:
3.0
The young lady who set up my rental issued three access cards, one that didn't work and she did not ask for me to bring it back by the office to correct the error. Later when we tried to access, we ran into the same problem and when I called and spoke with Dorleen, she asked me to bring the card back into the office because it was probably defective. If this young lady would have given this advice when we first encountered the difficulty, if would have saved us time and inconvenience.
Celois C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Andrea H
Rating:
4.0
Manager was incredibly helpful and staff very accommodating!
William P
Rating:
5.0
Very friendly staff. Great customer service
Tiffany H
Rating:
5.0
Friendly, helpful and close to home! Love the climate controlled storage options.
STEFANIE J
|
First Impressions
Rating:
5.0
Nothing at all. Cortez was friendly and had a smile on his face. Wonderful experience.
Briana R
Rating:
5.0
Customer did not leave a comment.
Devon C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
devin c
Rating:
5.0
Great Team would recommend this facility
Jamalle R
Rating:
5.0
Customer did not leave a comment.
Eron N
Rating:
5.0
Customer did not leave a comment.
Rick H
Rating:
5.0
The staff was very polite and helpful. It was a pleasure meeting them.
WILLETTA M
|
First Impressions
Rating:
5.0
Cortez was great and very helpful
Thomas C
Rating:
5.0
Customer did not leave a comment.
David H
Rating:
5.0
Thank you to the staff for the God given help.
JOSLYN P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SEAN M
Rating:
5.0
Nothing everything was fine good customer service
martin e
Rating:
4.0
Customer did not leave a comment.
Katrina J
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
DONNA F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MICHEAL B
Rating:
5.0
Staff is very responsive and professional. The facility is well kept. Prices, however, are too high!
Livington L
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
albert h
Rating:
4.0
Great customer service!!! 😄 Thanks for making my experience quick and easy.
John C
Rating:
5.0
Keep up the good work.
joycelyn m
Rating:
2.0
I was overcharged for 25 miles. I would like that refunded to my card. I didn’t want to argue with the person helping me, but the truck had 25 miles on it than was listed. I explained that, but she wouldn’t listen.
Marcus B
Rating:
5.0
The service was great and the staff were all very friendly and helpful.
Taylor S
Rating:
5.0
Customer did not leave a comment.
Pete E
Rating:
5.0
Customer did not leave a comment.
Harold W
Rating:
5.0
Nothing
Debbie W
Rating:
5.0
Customer did not leave a comment.
Joseph J
Rating:
5.0
Customer did not leave a comment.
Lorenzo T
Rating:
3.0
The Phone app doesn’t work right so I didn’t choose to have you check in my truck and pay the extra $20 I had to because the phone app did not work correct
Antonio M
Rating:
4.0
It would have been a plus for all of the items listed as available online to be available at the time of pickup.
Jennifer S
Rating:
5.0
Great staff! Always very helpful.
Sean M
Rating:
5.0
Nothing
barbara h
Rating:
5.0
Customer did not leave a comment.
MICHELLE L
|
First Impressions
Rating:
5.0
AWESOME Customer Service and the UHAUL Truck drove well and was clean inside. I will recommend to family and friends.
THANK YOU SONIA 😊
Sonja L
Rating:
5.0
The U-Haul service was very good if I ever need to rent a truck I will come to U-Haul.
Leslie O
Rating:
4.0
Customer did not leave a comment.
Adrian K
Rating:
5.0
Everything was top notch!!!
stanley b
Rating:
5.0
Customer did not leave a comment.
KENNETH W
|
Overall Experience
Rating:
5.0
All was good! Thank you!
Muriel b
Rating:
5.0
Customer did not leave a comment.
LaTrice B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
RODNEY S
Rating:
5.0
Customer did not leave a comment.
Teresa B
Rating:
5.0
Customer did not leave a comment.
STEPHANIE H
Rating:
5.0
Customer did not leave a comment.
Shenice H
Rating:
5.0
I have had really bad experiences at different locations around OKC. This the first location I've been where they were polite and caring. My experience at this location on NE 36th makes me want to return to use the services again as well as refer them to my church and friends. Thank you so much.
Katrena J
Rating:
5.0
Customer did not leave a comment.
Laquinisha B
Rating:
5.0
Wonderful and helpful staff. Storage unit was very clean even after 3 years. Worked with me on payments and made sure my storage was secure. Would recommend to anyone.
Ashley S
|
Overall Experience
Rating:
5.0
Cortez was very help and efficient.
Ashley S
Rating:
5.0
Customer did not leave a comment.
walter P
Rating:
5.0
Customer did not leave a comment.
Victoria D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
TANESHA D
Rating:
5.0
Customer did not leave a comment.
kyley h
Rating:
5.0
Everything went great! The man that helped me was very patient and kind, and I would definitely rent from there if I need to in the future.
Exsa S
Rating:
4.0
Customer did not leave a comment.
Brian F
Rating:
5.0
Keep up the good work.
Monica J
Rating:
5.0
Great job
ERIC P
Rating:
5.0
Customer did not leave a comment.
Alexandra G
Rating:
3.0
The rental was wrong size and I was charged insurance and had declined it at time of booking. What I expected to cost no more than 60 turned out to be over 100
Kristi C
Rating:
5.0
Super friendly.
SHAUNTI L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Nicholas C
Rating:
5.0
Customer did not leave a comment.
justin f
Rating:
5.0
Customer did not leave a comment.
Demetria G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BRENDA J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
daniel j
Rating:
1.0
Customer did not leave a comment.
Arica C
Rating:
5.0
Stored all my belongings here for a month while waiting for my house to become available. Very clean and secure, easy to access. Will definitely use them again.
JENNIFER C
|
Overall Experience
Rating:
5.0
Can’t think of anything. The process was seamless and the staff was professional and polite.
Stephanie H
Rating:
5.0
Nothing at all yall are great!!!
Shantell C
Rating:
5.0
This is my 3 return to the location, the staff all the staff have been helpful and courteous, I have witness first hand several staff offer solutions to resolve an issue; for instance, I needed vehicle storage, at the time there were zero space available, yet the manager suggested she place me on a waiting list and said " I will go through the car inventory to double check". I returned the follow week and the manager advised " zero vacancy " yet again she went beyond the call of duties and called 2 other hauls to find out if the had vehicle storage
Anita H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
montreal m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marla M
Rating:
5.0
Customer did not leave a comment.
Amber A
Rating:
4.0
Customer did not leave a comment.
Laquanda C
Rating:
5.0
Would have liked a garage door but over all everything is fine
ladonna l
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Annelise S
Rating:
5.0
Customer did not leave a comment.
DAYSHA J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHARON T
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Gordon S
Rating:
4.0
Customer did not leave a comment.
MICHAEL M
|
Overall Experience
Rating:
5.0
They are super!
Don P
Rating:
5.0
The staff is always nice, friendly and professional. Always willing to help.
lonitta i
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Will W
Rating:
3.0
Only issue was with the furniture dolly. It did not roll well so I could not use it.
Jason M
Rating:
4.0
Customer did not leave a comment.
Larry A
Rating:
5.0
Customer did not leave a comment.
hector p
Rating:
5.0
Customer did not leave a comment.
Nathan P
Rating:
4.0
Customer did not leave a comment.
Laura Z
Rating:
5.0
The kid that took my return was lazy and told me that I wasn’t going to be charged anything but as soon as I drove off I was charged 54 more dollar. I think he needs more training and should learn some work ethic
Bret W
Rating:
5.0
Customer did not leave a comment.
Crystal W
|
Overall Experience
Rating:
5.0
I had no problems with this particular location. I received excellent service. My problem was with the self-return process. The app had probems verifying my location and receiving my photos. However, I called the toll free number and received great help from a customer service rep. Overall, I was very pleased with the service I received.
dennis l
Rating:
5.0
Customer did not leave a comment.
Natalie W
|
Overall Experience
Rating:
5.0
Very good customer service well clean Standish
Ana M
Rating:
5.0
Customer did not leave a comment.
CELAM V
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Earnestine K
|
Overall Experience
Rating:
5.0
Dorleen was amazing. She provides great customer service.
Nikeda S
|
Overall Experience
Rating:
5.0
I don't remember his name, sorry, but the guy who helped me was super friendly, professional and made the whole experience very pleasant in the short notice I had. Highly recommended!
SHANE D
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cassandra G
Rating:
5.0
Customer did not leave a comment.
Tarik S
Rating:
3.0
The people at this location, were helpful, but we had a problem when unhooking the auto transport. I returned the truck the next day with no trouble but i haven't received my receipt yet.
Horace S
Rating:
5.0
Very good service by staff. Every aspect was handled professionally. I was assisted by Cortez who was excellent in his work. I'd use this UHaul again.
James h
Rating:
5.0
Customer did not leave a comment.
jarryl r
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
edward V
|
Overall Experience
Rating:
5.0
Cortez is super friendly, helpful and have great customer service skills. He assisted me through the whole process and made it super easy for me!
ronek j
|
First Impressions
Rating:
5.0
I have had a wonderful experience within a years time of having my items in a storage unit and U-Haul truck rental. Excellent customer service every time.
Angela V
Rating:
5.0
Excellent service
Deborah D
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jack M
Rating:
5.0
Dorleen And her staff has been Amazing from the beginning to the end of my storage contract.
Tyeyonda T
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
PATSY P
|
Overall Experience
Rating:
5.0
Arrived early they had no issue with getting my reservation handled
Merceds F
Rating:
4.0
Some of the supplies ordered was not available. I ordered more blankets/covers than needed because I was not aware that the truck would be stocked with them. The attendant was very nice and informative. For example, I didn't know the truck price was the same for up to 24 hours.
Luvetta A
Rating:
5.0
Everything was excellent
Myra B
Rating:
4.0
Prices are out of control, just like everywhere else. It should not cost over $100 to rent a van, in town only, for less than 8 hours.
james W
Rating:
5.0
For the Whole time I had a storage
TEISHA H
|
Overall Experience
Rating:
5.0
very helpful and friendly thank you so much!
James V
Rating:
5.0
Again, very quick, very painless, and very friendly drop-off.
Robert S
Rating:
5.0
I've used this location frequently as we rent trucks and trailer for business. Always good service. Use the online check in if you can.
John C
Rating:
5.0
For me keep up the good work. Customer Service was great. Thanks.
kenneth h
Rating:
5.0
Customer did not leave a comment.
Ebony C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bradford B
Rating:
5.0
Customer did not leave a comment.
Angelica Q
Rating:
5.0
Customer did not leave a comment.
Ronnie H
Rating:
1.0
My storage leaked all my clothes and rats have babies in my storage unit all over my clothes and my bed I have a queen size bed I lost I have clothes I lost I have pictures that I lost shoes that I lost
LaDonna K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KATRINA B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Erlena P
Rating:
5.0
I had a great experience. the staff were great. They had the equipment/Truck I needed. Just rented a truck a week ago and the Bricktown location did not have a truck. I had to go 13 mile out of the way to pick up a truck. I will use this location more often.
Herschel B
Rating:
5.0
Customer did not leave a comment.
BARRY M
Rating:
5.0
Great Excellent
EVELINE G
|
First Impressions
Rating:
5.0
Very good people do their best to help you get your things done.
Jamal A
Rating:
5.0
Customer did not leave a comment.
Marlene C
Rating:
5.0
Customer did not leave a comment.
Sadae B
Rating:
5.0
Customer did not leave a comment.
Michael P
Rating:
5.0
Customer did not leave a comment.
Samaria R
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Stacy C
Rating:
4.0
Customer did not leave a comment.
Dayona J
Rating:
5.0
I would highly recommend this storage facility to others.
Ivette F
|
Overall Experience
Rating:
5.0
Good Job staff !!!!!!
ernest c
|
Overall Experience
Rating:
5.0
They were really good in helping me get the storage unit I needed thanks for the help and space I needed.
CAROLYN T
|
Overall Experience
Rating:
5.0
Keep up the good work!
Kelvon V
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Angela M
|
Overall Experience
Rating:
5.0
Very impressive helping every step of the process. It went exactly as it was planned even better they gave me more time on the rental truck to get it done and I needed it.
VINCE L
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Alyia B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alexandria T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Alexandria T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JEROMNIQUE O
|
First Impressions
Rating:
5.0
Keep yo the extraordinary achievements
SHAWNTA S
|
First Impressions
Rating:
5.0
Excellent staff tram players professional the staff is friendly I love my experience
Anita H
|
First Impressions
Rating:
5.0
On that day, everyone that assisted me was very helpful, nice, understanding, professional, and I will always be grateful for them and the facility.
lonitta i
|
Overall Experience
Rating:
5.0
Was there for 3 years
Carol S
|
Overall Experience
Rating:
5.0
The AA ting man working at this location is a tremendous asset to your company! He was professional, helpful and kind throughout the process of renting and returning our U-Haul then assisted us further with storage rental when original moving plans abruptly changed. I'm sorry I can't remember his name at the moment, it started with a C. We appreciate his help very much.
MINDY G
|
First Impressions
Rating:
5.0
everybody had a smile and was well and what's well Behaved bless you all
kay b
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Sonja o
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
DOYIL F
|
First Impressions
Rating:
5.0
i love the help very family friendly god bless thank you
kay b
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Terethat C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Casey M
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
tanya d
|
First Impressions
Rating:
5.0
Keep up good work
TEISHA H
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MUHITTIN K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kanisha Q
|
First Impressions
Rating:
3.0
The storages are not well contained. When it rain, the storages get wet inside damaging people's property.
Kashonda R
|
Overall Experience
Rating:
5.0
Very helpful.
David S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Katherine M
|
First Impressions
Rating:
5.0
I have to say Cortez is one of the nicest people I’ve ever met and very helpful and professional and a people person made things very easy for me
gregory c
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Latreail S
|
First Impressions
Rating:
3.0
They just need someone to be there just in case something happened because I paid my storage bill and they still kept a lock on my unit and I couldn't get in had to wait till the next day
TONYALE P
|
Overall Experience
Rating:
5.0
My Experience was the best. I was treated like I was a family member, and they all went the extra mile to help me with my mother transferring from Chicago to OKC with all her things
shirley c
|
Overall Experience
Rating:
3.0
It was rats in my unit and in my boxes now the rats are in my apartment it jumped out one of my boxes and it was dead ones in my unit also rat poop everywhere
Lakeiza B
|
Overall Experience
Rating:
5.0
Both employees were very polite and helpful.
Avery C
|
First Impressions
Rating:
5.0
Awesome customer service
tammy b
|
First Impressions
Rating:
5.0
Staff is very polite, nice & most of all very helpful. Thanks U-Haul 😊.
Kimberly N
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
lonitta i
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Allenette E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
BRANDY H
|
Overall Experience
Rating:
5.0
Very Nice Lady.
Eveline G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Harold j
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ROBERT E
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Ashley T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
lonitta i
|
First Impressions
Rating:
5.0
Uhaul is the best. I always look to them when i plan to move. I like the one on ne 36th in okc and the one on se 29th in midwest city. Both places i can rely on to help me in my situations.
Roger L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
MARILYN S
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Ortae M
|
First Impressions
Rating:
5.0
The lady that helped me was very kind. She allowed me to look at the unit before completing the transaction to confirm that it is big enough. They found something more suitable for me and got me going. Thank you!
ANTWONETTE H
|
First Impressions
Rating:
5.0
The woman running the Lincoln uhaul facility on ne36th street in OKC,ok has been extremely helpful and caring we need more people like her around
Andre T
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
meredith H
|
Overall Experience
Rating:
5.0
They do everything posible to get what we need ...and even go the extra mile for us I'm very satisfied with your service thank you.
Irma S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JESS M
|
First Impressions
Rating:
5.0
I appreciate Al the kindness and caring ways that the employees and U-Haul associates were to me.
Breverly B
|
Overall Experience
Rating:
5.0
Mr Cortez at the NE 36th Street location was friendly, , patient and very knowledgeable about all that I asked and needed. Great employee!
Sandra R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Destiny F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LaVonda T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
kandice j
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Coleman P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brian H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Leo H
|
Overall Experience
Rating:
5.0
Love it
TRACY W
|
First Impressions
Rating:
5.0
Staff are friendly and helpful. They help me to rent my parking spot for my trailer.
MUHITTIN K
|
First Impressions
Rating:
3.0
Unit I had was damp and my items smelled like mildew
KAROLYN M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ricky b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kendall N
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BRIDGET F
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Jaquita S
|
Overall Experience
Rating:
5.0
Need better securing on storage unit real easy to break in looks like to me or put some cameras on storage units
LARRY R
|
First Impressions
Rating:
5.0
Great management!
JUANITA J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bonita R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Johnnie B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kendall N
|
Overall Experience
Rating:
5.0
Good easy process to rent storage
Diane C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Keshia W
|
Overall Experience
Rating:
5.0
The Staff at this location are always nice and friendly, all shifts.
KAREN L
|
Overall Experience
Rating:
5.0
Very professional
Thank you
terrell b
|
Overall Experience
Rating:
4.0
There were mice in the storage.
Peggy M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michelle H
|
Overall Experience
Rating:
5.0
Dorleen is awesome! She came out and helped in the cold wind to help. She is very polite, really appreciated her!
Wesley H
|
First Impressions
Rating:
5.0
Great customer service!!!
Nikeda S
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
destiny m
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Jesica A
|
Overall Experience
Rating:
5.0
I love it good poeople
Emily R
|
Overall Experience
Rating:
5.0
My move out date was on September 12, 2021. I called on September 13, 2021and talk with a lady, at the main U-Haul Corporate office, who was suppose to have you contact me concerning my move out date. Cab you please call me at 405-204-7747. To verify that I don't owe and money for storage. Thank You.
HOPE T
|
Overall Experience
Rating:
4.0
I have no complaints about the service I received at the Lincoln u haul
Maxcine T
|
Overall Experience
Rating:
4.0
Every one there was always friendly and helpful
SHEMIA D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kimbler G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LATONDA G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Victoria D
|
Overall Experience
Rating:
5.0
Thank yall for help me
Emily R
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Heidi C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
HOPE T
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Shekina R
|
Overall Experience
Rating:
5.0
Very helpful and exceptional at their job performance! 100 Stars to this location on keeping Our properties Safe And Protected!! Ty! After Using you a few times would most definately refer this place as the number one spot for safety and security on your properties!
CHRISTA H
|
First Impressions
Rating:
4.0
The woman here are very very nice!
CHRISTA H
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Chanson M
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Jesica A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
REBECCA J
|
Overall Experience
Rating:
5.0
Thank you for all the help that you gave me I was very stressed out and having the worst panic attacks ever and coming in and getting out as quick as I did was much appreciated
precious m
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
ANTOINETTE B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Garrett D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marlene K
|
Overall Experience
Rating:
5.0
The assistant manager was so helpful and kind and went above and beyond to make my experience seamless.
KayLeigh C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sheila J
|
Overall Experience
Rating:
5.0
Very clean and professional
Brian D
|
Overall Experience
Rating:
4.0
No comments
Teresa j
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Donna R
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Daniel G
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Carlen R
|
First Impressions
Rating:
5.0
The front desk worker was very helpful
latriice w
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
tianian J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Donna J
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
REBECCA J
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
KAROLYN M
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
Tonya S
|
Overall Experience
Rating:
5.0
Job well done
Rodney P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bonita R
|
First Impressions
Rating:
5.0
They always take great care of me. I’ve been storing my vehicle here for 11 years.
CYNTHIA D
|
First Impressions
Rating:
5.0
Very good!
charles h
|
First Impressions
Rating:
5.0
Very professional service.
Mary S
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
michael b
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Stephanie N
|
Overall Experience
Rating:
4.0
Very helpful staff , place was very clean. First place I had reserved was disgusting, so glad I changed to this location
Claudia w
|
First Impressions
Rating:
5.0
The staff and manager worked with me through covid-19, homeless, jobless, relocating 3x, sickness off and on. Treated me professional and like family. Communication was excellent. Made my stress level 0. After loosing so much in life I was able to keep everything.. Thank you all.
Patrica b
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JAY A
|
Overall Experience
Rating:
5.0
Your staff was friendly and courteous thank you so much for your services.
dionne m
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kedrick G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bonita F
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Jeanne C
|
Overall Experience
Rating:
5.0
Great staff.
Elroy S
|
Overall Experience
Rating:
5.0
Great professional service and well kept facility
BRIAN B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
victoria m
|
First Impressions
Rating:
3.0
Very good friendly people
John T
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gabriela C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Monique W
|
First Impressions
Rating:
5.0
The lady there that day was extremely helpful and swift with processing my setup information, aware that I had movers waiting outside charging by the hour. She even convinced me to get a larger unit which was just the size I needed.
STEPHANIE M
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Glenda G
|
Overall Experience
Rating:
4.0
My only issue was a leak in the roof my unit that went unrepaired for over a month in the summer. I had several items ruined that were not taken care of under my insurance coverage (cumulative value was less than $100 deductible). Cookware and a pair of silk shoes rusted and molded, but it was eventually repaired.
GAYE C
|
Overall Experience
Rating:
5.0
This was a excellent experience from the last tine i used this location . great staff , communicatons and courtesy.......
falesha j
|
First Impressions
Rating:
5.0
I was served with kindness and will recommend my family and friends to use U-Haul.
Maria B
|
First Impressions
Rating:
4.0
Employees were very friendly and helpful.
ONA M
|
Overall Experience
Rating:
4.0
Shelbie was so nice and very helpful. With Shelbie's help alone the store would rate as excellent.
Tamara S
|
Overall Experience
Rating:
5.0
They did a great 👍
leo h
|
First Impressions
Rating:
5.0
This was my first time using a storage facility, great experience.
Bennia J
|
Overall Experience
Rating:
5.0
Great service and friendly staff!
Linda B
|
Overall Experience
Rating:
5.0
Good friendly people and service
Darius H
|
Overall Experience
Rating:
4.0
The whole experience was hassle free.staff professional and courteous. thanks
Tara L
|
Overall Experience
Rating:
5.0
Customer service was everyone's top priority, they all deserve a raise
DAVID A
|
Overall Experience
Rating:
5.0
The person handling me was great and very helpful. I would rate her a 5. Also the bathroom was very clean.
Renee R
|
First Impressions
Rating:
5.0
thank you
Jim `
|
Overall Experience
Rating:
4.0
Great place
Megan e
|
Overall Experience
Rating:
5.0
U ladies r so awesome thanks so much job well done.
michelle p
|
Overall Experience
Rating:
5.0
Great staff great place
Terry W
|
Overall Experience
Rating:
5.0
Dirksen was very helpful from the beginning to the end. The manager was also very detailed with providing rental information.
Latasha t
|
Overall Experience
Rating:
5.0
Excellent
Marcus D
|
Overall Experience
Rating:
5.0
Keep up the good work!
LINDA W
|
Overall Experience
Rating:
5.0
Very friendly staff!
Charles S
|
Overall Experience
Rating:
3.0
BEWARE!!! Frequent rent increases. Minimal property improvements. Call station at gates have been inoperable for several months. Former 10'x10' climate controlled storage renter of four years.
ERIC T
|
Overall Experience
Rating:
5.0
As a visitor to Oklahoma City, I couldn’t ask for or expect a better experience.
David C
|
Overall Experience
Rating:
2.0
Truck reservation included 30 days storage in comparably sized unit, but I was given one that held less than half of the load and had to pay for a second unit. Staff was unable to comp the difference.
Gerrit D
|
Overall Experience
Rating:
4.0
Very good service.
Jessy r
|
Reservation
Rating:
3.0
I had a unit for over 6 years, and the rent went up about every 6 months. My unit had rats and leaked during heavy rains. The rats urinated on things and the water damaged some antique furniture. Sad.
ELIZABETH J
|
Overall Experience
Rating:
5.0
Great staff, overall good experience.
KIMBERLY V
|
Overall Experience
Rating:
5.0
I wanted to say thank you to Shelby and her staff. The store manager Shelby went over and beyond to assist me in my relocation needs and provided excellent customer service. Thanks 🙂
patricia r
|
Overall Experience
Rating:
5.0
I wanted to say thank you to Shelby and her staff. The store manager Shelby went over and beyond to assist me in my relocation needs and provided excellent customer service. Thanks 🙂
patricia r
|
Overall Experience
Rating:
5.0
Everything in my storage was secure. Thanks
IZETTA M
|
Overall Experience
Rating:
1.0
Reserved unit wasnt available upon arrival,after 2hrs w/computer issues was then put into a more expensive unit,was told I would receive a monthly discount for all the troubles and that wasnt honored
Kathy W
|
Reservation
Rating:
5.0
Everyone was very present i will always come to uhaul for my moving needs.