Fast and efficient check in and out Many thanks
robert lymanCustomer Reviews for U-Haul Moving & Storage of Myrtle Beach
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I requested a $19.99 truck. I was asked if I had a reservation which I did not. I was asked if I would have it back by the end of the day which I did. She pointed out a truck which I accepted, assuming it was the $19.99 truck. I accepted the insurance which was approximately $20 and the mileage which took the total over $80. My mother passed away and I needed the truck to move a few belongings from her assisted living. She, the owner, pointed out the truck to me so I naturally assumed it was a &19.95 rental. The truck was four times larger than what I needed and smelled like cigarette smoke. It was clunky and the brakes were making a scraping sound. I did not even bother to look at the paperwork until after I returned the truck. It was then that I noticed I had been given a $29.95 truck. There was a $19.95 truck in the parking lot when I arrived in the morning that was still sitting in the same place in the afternoon. Ten dollars may not seem like a big deal. It is the principle of the matter. It was the trickery and the taking advantage of an unassuming customer that really makes it bad. Times are hard right now for everyone. The last thing we need is trickery and someone taking advantage of us, in any way. It is a bad business practice. If you would have just been honest up front I would have been able to decide on taking the more expensive truck or going elsewhere.
Dianne NordeenPlease give a positive recommendation to Tilton Moving Company as they did an outstanding job loading our furniture March 22. Very professional, very courteous, and knowledgeable about how to pack so that nothing would be harmed in anyway. We are very pleased!
C Randall LawTruck was in rough shape but got the job done.
GARY WALLACEThe representatives were a joy to do business with.
Kathleen MathersGood experience, fast turnaround, friendly staff.
Mary HookerThe girl that was working the desk greeted me with a smile and was eager to assist in the process. My receiver was too big so she helped me with a loaner. She went above and beyond in making sure that my experience with pleasant and painless. Awesome job!
Jeffrey HallEmily was wonderful. I would recommend her location to anyone.
Jeffrey SanfordHad a reservation and talked with manager twice about picking up on the 14th but there was no reservation on file. Woman working there had a trailer but I guess it was luck. Make the reservation I requested twice and don't make customers worry that they can't get what they needed.
SAMUEL CARPENTERDisappointed that they tried to overcharge me for gas. Glad I took a picture of the millage and gas Guage.
Ken HolickGreat location, easy access and availability. Manager was knowledgeable, friendly, and was very helpful.
Mathew Conrad | First ImpressionsGood sevio
Wenkai LuVery easy drop off. Staff was very friendly and helpful.
James Cottingham/
dianna hernandez | First ImpressionsAlways great service and clean equipment at this location. I’ve used them probably 6-10 times now.
Mark GeorgeGood place
Fazli IsomatHave always been very helpful
David SmithConvenient and professional service!
Stephen DempseyHonor the contract agreement. I was charged incorrectly, am currently disputing it
David WilliamsUnprofessional. Lazy. Rude. Absolute worst experience I’ve had with this company. I’ll hire movers before I ever use this location again.
James BoardleyEmployees were friendly and efficient.
Bill DoyneVery helpful and accommodating.
Kathleen MathersVery helpful staff. Reasonable prices. I highly recommend this facility.
NICHOLAS HOWARTH | First ImpressionsThe 15 ft truck had a cracked lens that was full of water. I didn’t see it in my pre trip inspection and when I returned to pickup the trailer that’s when I noticed. Your staff was great in trying to correct the issue.
DAVID KACZMAREKVery easy experience and the UHaul employee was polite and professional.
Valorie SmithFABULOUS Service and assistance by the ENTIRE crew at the location. The Manager even elicited help from her partner (a mechanic) to solve the "spaghetti" connections of the vehicle trailer. One tire not even strapped and safety chain mysteriously wrapped around multiple "gaps" in the frame.
PHILIP ZELECHOSKIEmily was very helpful and informative. She took the time to answer all my questions and assist me in the renting process.
Marissa Sanchez | First ImpressionsNothing really. Pleasant lady working the location. Helpful and kind.
David RichmondThe staff was awesome, I was in and out. I definitely will do business with them again, we actually need more people who are able to provide the proper customer service as needed. Thank u guys for being awesome.
Sigfredo GomezDolly is never in the truck when you rent, you always have to stand in line and ask for one. Had to put it in the truck myself. Truck was worn out looking. It served its purpose, but I drove it less than 10 miles. If I had to drive it much further, I would not have felt confident in the truck. The ramp needs some work in the truck I rented. The latch was stuck and the ramp doesn’t roll easily. Also, the locks on the back door lift are rusty and do not close easily. The truck could use some TLC.
Blair SprungerThe girl.at the check in was awesome! Helped me with 2 truck rentals. Very nice & had me on my way in minutes.
Darlene TauTHANK YOU !
James burlew | First ImpressionsNever
jeff brandenbergGood staff, friendly staff, everything as promised
Stephen EllisStaff was very helpful
William BarnardQuick easy and clean process.. Thank you again
Richard Black | Online Move InThis also was not the original drop location. Due to weather conditions I had to drop off early and found this one open and able to take my truck.
Dianne GrossHad no problem with storage but rentals just the opposite nothing but trouble
KENNETH MC DOWELL | Overall ExperienceI received great service from the staff member at the desk and was able to rent a vehicle in less than five minutes. The online turn-in piece was a little time consuming but well within the acceptable range. In my experience, this is the most reliable UHaul location in Horry County.
Michael FrederickKeep doing what your doing!
Kenneth KnowlinI had difficulty with the online truck pick up. It could have been an issue with my phone. The app wasn't able to find my location so I had to go inside to check out the truck.
STEVEN DAIGLEPerson at front desk was rude d/t computer not working and no one knew how to get into the locked computer. Almost seemed annoyed when I came in and interrupted her on the phone.Very snappy responses when I asked her questions. Why should you fill to 1/2 tank when you return when I received the truck with 1/4 gas?
David PrevattMaybe the representatives can be more friendly. Uhaul is growing business and you’re liable to see new customers everyday. Treat everybody with respect and kindness initially. It will always benefit the company.
Sha-nya GreenTruck ran very well. Good customer service on both ends
Robert vandevaarstThank you to the owner for personally taking care of my reservation. It was a quick and easy return process.
Paul MataStacy was helpful and understanding ...also good that I could unload and leave the truck at the same location
latoyn tipps | First ImpressionsStacy, the assistant manager, was extremely pleasant and helpful. As I stated before I wasn’t allowed to take the dollys I reserved and paid for from the Virginia store to Myrtle Beach. When I went to the Myrtle Beach location Stacy said I shouldn’t have had to return them and gave me 2 dollys to use to unload and didn’t charge me .
Albert GriffithsEmily and crew are great. You won't have any problems at this location.
Forrest Pugh | Overall ExperienceEmily was extremely helpful, knowledgeable and kind
KATHI COLLINS | First ImpressionsNothing to improve on Chelsea is a very knowledgeable and professional employee thank you . The assistant manager was not very pleasant Chelsea is very easy to work with and goes out of the way for the customer. Thank you.
Johnny WhiteGreat service!
ANDREW RAILThe best service and best customer service of any place I have ever used.
Ronald CameronGood location
christopher loggia | First ImpressionsReally helpful people.
Jeanne Iavarone | Overall ExperienceSam and Elijah emptied the truck into the storage unit efficiently and in a timely manner. Will be using them when our home is ready.
Jeanne Iavarone | First ImpressionsEmily was extremely understanding and helpful. I had multiple delays on my end but Emily was very happy to hold my reservation for me. Emily was quite friendly upon arrival and made everything easy for me. Emily even allowed me to return my equipment at her location without any hassle. If in the future I, or anyone I know, needs storage/Uhaul I will highly recommend this location. Thanks again Emily.
KENNETH GOODSON | First ImpressionsThe young woman who helped me was great!
MARISSA SMAJSTRLA | Overall ExperienceEmily was always very helpful. Overhead door on trailer was jammed and she got it open. Amazing.
Peter Beharrell | Overall ExperienceCustomer service was amazing!
ONYEL BHOLA | Overall ExperienceGood service good people. Helpful considerate clean truck.
jarerne larson | Overall ExperienceVery helpfull
paul workinger | First ImpressionsI've used Uhaul many times over the years , and this location and staff are above all others . Highly recommend
christi amendola | Overall ExperienceI had stopped in a few mo this prior. They couldn't be more helpful. So friendly and well informed. Saved me from using the wrong equipment to tow car. Super easy and helpful with renting a storage unit. I absolutely give 5 plus stars to this facility as a whole and a extra 5 for the wonderful staff.
Carol DiMaria | First ImpressionsGreat staff. The place was very clean and the staff was very helpful and friendly. I will always deal with uhaul at this location for my future needs.
Kevin Archie | Overall ExperienceThe staff was very friendly. Problem-solving very quickly. I would Definitely come back again. Highly recommend. Thank you!
Hannah Nguyen | Overall ExperienceThe lady for helped me was very pleasant and helpful.
debbie weikle | First ImpressionsAccommodating and professional
KAREN HARPER | First ImpressionsThe agent Emily was absolutely Awesome!!!!! Thanks again for all the great help.
ONYEL BHOLA | Online Move InWas able to unpack early with no delays no hassle convenient location
jarerne larson | First ImpressionsI always recommend you at the drop of a hat . JRG
Joseph Greiner | First ImpressionsI have opted out and typed “ stop” to the text messages wanting a review. Each time I’m told that I have been removed but keep getting texts wanting me to do a review. Please remove me and no more texts. Thank u
TIMOTHY WILSON | First ImpressionsVery helpful and patient
darling Lewis | First ImpressionsThank you
Hannah Nguyen | Online Move InHad an issue with unit and because of circumstances beyond control, wasn't able to completely remove all items. But for the most part everything went well. Ms. McCoy and Ms. Sullivan were instrumental in helping resolve the issue with the unit.
Mary Johnson | Overall ExperienceThe worst! The roof of my building was redone in late June early July of 2022. Roofers left a gaping hole above my unit. A flooding storm came the weekend of July 4. The owner of the uhaul branch texted me with with water just pouring in my unit from the top endlessly. Told me there was a lot of loss in the building, but mine was the only one that would be covered because it was the negligence of the roofers then the owner, Marty ended up selling and left me by the wayside 30,000 of my expansion equipment for Spa and Salon was underwater and destroyed. 5 beautiful top of the line pedicure chairs, never used by me , and so much other equipment. Total loss. Technically it was the roofers, but repwest insurance is the true villain. It took forever to have the inspector come out and assess.He and another contractor for them said it would be covered. They even called right at Christmas last year and asked for proper mailing address to send my reimbursement check. Then when I enquirer after the holidays where it was. They apologized and said they made an error. It wasn’t covered. Ugh! I had no recourse and lost my complete unit. All 30k. Heartbreaking and path changing. I rented for 4 years at uhaul when I moved to Myrtle Beach to buy my business, . Creekside Salon. It was my vision to expand when the time was right. What can I say? I guess it wasn’t my path? Expensive lesson. I cannot replace that equipment. RUTHLESS. I’ll never store at uhaul again. But definitely check who the insurance is through if I have to store. How I wish that the U Haul corporation would have made this right as it completely change the path of my life as a single female business owner. All the money through the years that I spent on securing my precious equipment, all for naught. Shameful.
Tamatha Pope | Overall ExperienceWhile the service representative was friendly, I wish he would have ended his personal phone call as I was renting the storage unit. I was never sure if he was talking to me or the person on the other end of the phone. His focus should have been on me at that time.
Sandra Fitzgerald Adams | First ImpressionsBasic nothing more garage door was stuck hard to lift entrance was at a weird angle hard to drive around due to the layout the service was friendly I wouldn't rent there again just due to the layout of the whole storage unit
Scott Olson | Overall Experiencethank you.
stephen miller | First ImpressionsSo not only did I rent a 10 ft truck I also left extra room storage on that miserable hwy 501 traffic and signed up for a unit also because of short term memory issues I've already forgotten the General Managers a young lady very pretty polite and professional and easily one of the most efficient employees of any company I've Ever dealt with! She's a total superstar! Thx again UHAUL sincerely David moody customer for life!
David Moody | First ImpressionsStaff was friendly and very professional , especially the General Manager Emily Sullivan.
PETER FINN | Overall ExperienceGreat staff
Kevin Archie | First ImpressionsI have rented a storage unit for 5 yrs and never had a bad experience. Emily has been very helpful and very pleasant to work with. I will definitely keep them in mind if I ever have to move or need a truck in the near future!
Richard Snow | Overall ExperienceEmployees were very helpful and friendly
Shane Kneasel | First ImpressionsDid everything possible to make it easy and convenient to get a unit and move in.
Loren Combs | First ImpressionsThe best UHaul outlet that I have ever used and I would recommend that you send some of your other managers to this location and see how well this is run and enjoy your job like this Manager and staff. Keep up the excellent work we appreciate you
Ronald Cameron | First ImpressionsEmily was always very helpful and courteous. Very satisfied dealing with U-Haul.
Randy Dunaway | Overall ExperienceI Will never use or recommend this location to anyone in fact I've told them all how my account was compromised I had to get new bank cards for my accounts I was over charged for trucks I never rented and the storage that was suppose to be first month free I was charged $150 for my first month the manager Martin that put me in the system for trucks I didn't rent but got charged for was fired or left so no one could help me I had to pay all these fees because my account was blocked and I could not rent so after I paid they let me rent one more time before blocking me again I was charged for two uhaul container that were too small and I could not use but are still on my property for 2 weeks that they been saying they'll be out to get them no one's got them so I'm not responsible I no longer own 975 Gale Ave Conway SC 29525 so Uhaul may want to go get their equipment. I filed a report against this location owned by Bumper to Bumper Conway SC. I'm waiting on a response. Denis is The only employee at this location that's worth anything I can't wait to see him working for USPS.
Micheal Marks | Overall ExperienceCheck in was done online with lock in unit with no need to go to office. I appreciated that. Also check out was fast and smooth with no issues at all. Great place to store things.
Leroy Young | Overall ExperienceThe manager was very very helpful and very nice. He went way out of his way to help me. Thank you very much 😊
LAWRENCE HERNANDEZ | Overall ExperienceMartin was very knowledgeable and helpful
Joseph & Leslie Frye | First ImpressionsMartin Ertl was always helpful and knowledgeable. Highly recommend him to anyone moving to the area for storage.
Rodger Carter | Overall ExperienceThe manager guy there was great
JENNIFER MARIE BOOTH | Overall ExperienceMost perfect. Would use again if needed. Have no complaints at all.
Evelyn Fox | Overall ExperienceStaff at location can rarely be reached always redirecting to call center that can wait for up to 1hour hold time. It's ridiculous. Not enough staff. Management on more than one occurrence has made up their own rules regarding access to my storage. First claimed due to my late payments of which I paid the $$ penalty written in contract then was told later that was because I violated some rule when I went under the gate and forced to do face to face childish check-ins at office every time I need access to my unit. When threatened to evict me after seen going under entrance gate to access unit area but in face I was trying to get OUT if area TRAPPED due to faulty non working gate or gate code. This happened twice in the 3+ years iv been renting and the first of which was under previous management in a storm with lightening , gate wouldn't open and serious FLOODING MADE ME FEAR FOR MY SAFETY. I HAD NO OTHER RECOURSE but still CURRENT management would not listen to my explanation regarding first incident or second and would not review the tape for proof I was trapped yet again within the unit area because the gate would not open and my yells for help were not heard or simply ignored. I was still restricted from accessing my unit except during certain times and with check in at office each time. Bad Flooding is always happening since iv rented there beginning before current management. I did not feel my property was safe from possible water damage but am older and had no other place available nor the assistance to move. Tried to resolve dispute and possibly now that yet another flooding has occurred with damages to multiple units and management experienced the failed gate personally maybe things will change or I will be forced to move due to harrassment. I don't feel I was treated fairly but so not know if others experienced problems or not. Need more staff and upgraded units.
LAURA Sudderth | Overall ExperienceMarty and team were great, someone always around to help and we never had an issue. Definitely getting recommended to everyone I know.
Tyler Blair | Overall ExperienceMartin was always there to help with any questions and made the process of renting vehicles and a storage unit very easy. A+
Joseph Stoppello | Overall ExperienceMartin is such a wonderful guy. Very helpful from the very fist meeting a year ago when I moved to town. Now that I emptied my storage he still was right on top of doing my closing out the unit. Thank You Martin absolute joy 🥰
joni hooten | Overall ExperienceWe the storage I didn’t have any problem but with the rent of the truck was terrible I’m so disappointed, first of all we have to wait around two hours and a half to got the truck. I have a reservation at 12:00 (#94102025)!and we weren’t able to have the truck because it wasn’t on the place that was supposed we picked it up. I have to visit 3 places more to finally got one. The woman that helps us on 2687 beaver run blvd was so kind, I don’t have complaints about her. But I returned the truck this morning and before I arrived the place I put $20 dollars of gas and the measure was between 3/8 and 1/2, closed to 1/2. I asked the guy who check the truck to check the gas in front on me, and I asked him: it’s ok??? He said: yes it’s. So I don’t understand why you charge me with 37 dollars and said that the gas was on 1/4. It’s not true!!!
PATRICIA MARQUEZ LINARES | Overall ExperienceMartin was great. Very helpful, friendly, and professional!
Tim Zeplak | First ImpressionsJust thank you for ev
IRA BLUE | Overall ExperienceVery helpful !
Thomas Donohue | First ImpressionsMy unit leaks - many boxes were soaked & had to be thrown out. They had to replace themain steel beam which was badly corroded. The roll up doors are hard to open. I used rent a crate for my daughter's move to TX & that went well
Eugenie Barry | First ImpressionsThe U-Haul clerk was courteous and very professional and would like to compliment her. Thank you for your cooperation.
Curtis Townsend | Online Move InThe Manager & his staff (Emily) were very professional & willing to answer our questions with accuracy. We had a unique problem deciding what to do with our Granddaughter's college stuff for a month and UHaul was our right answer. Thank you.
Donna Bradway | Overall ExperienceMartin provided us with excellent customer service.
DOUGLAS Gravelin | Overall ExperienceEmily Sullivan was rude. I forgot my idea but had a electronic copy . She said that she could not take that- ok. When I asked if she could check with her manager she stated “he will tell u the same thing” and huffed as she walked away. Not necessary. Before leaving to get it I asked if she could check her system as we have rented a trailer and storage unit on and off for the past 5 years and she rolled her eyes. Again not necessary.
NICOLE HARDIN | Overall ExperienceMarty was very helpful.
Sherry Hipkins | Overall ExperienceI moved to a new state and they made me feel welcome. A great example of how customer service should. I hope all the people in this town are as nice as them.
Donna Febo | First ImpressionsMartin was both professional and extremely helpful in all stages of the storing process.
Isaac Galeone | Overall ExperienceVery helpful, when we had some problems with the lock & gate, the Manager responded immediately. Emily at the desk was friendly & knowledgeable. Good place.
Donna Bradway | First ImpressionsVery friendly and helpful staff! Love this place!
nicholas mihelich | Overall ExperienceIt's a storage unit.. nothing special but everything it is supposed to be! 👍
Jim Henner | Overall Experiencei needed assistance and all options were fully discussed and a good one was accepted. people there were great.
Richard Hennessey | Overall ExperienceVery nice staff clean and safe!
Timothy Bramlett | First ImpressionsI/we cannot say enough about the manager and Emily at this location!!! They worked with us beyond our expectations! I would give them 10 stars if I could!!!
April Regis | Overall ExperienceThe staff was very helpful and knowledgeable about their storage location.
Rhonda Moore | First ImpressionsJohn checked us in and was an absolute delight! Great customer service and friendly staff
nicholas mihelich | First ImpressionsMarty is the best...truly.
Jacob Widmann | Overall ExperienceThis was convenient and close to my home. I would use it again 8f I needed storage in the future
Patricia Cartwright Clark | Overall ExperienceFriendly and helpful I recommend others in near future
LUCIANO MICELI | First ImpressionsConvenient, clean,and we'll maintained. Martin and rest of staff are AWESOME.
Drew lang | Overall ExperienceMy last name is spelled wrong it is Kerns.
Tracie Kerns | First ImpressionsThe lady helping us I think her name was Emily was so pleasant to work with
Brandon Bonar | Online Move InThe manager of this location Marty, is outstanding! He goes above and beyond to make his clients happy! He will know all of them by name. Just Fabulous.
JASON ANDERSON | First ImpressionsMarty, was more than Spectacular. The other young lady at the front was also GREAT. Best UHAUL experience I've ever had. They were both knowledgeable, friendly and informative.
Drew lang | First ImpressionsGreat staff, keep up the good work.
Tyrone Huell | Overall ExperienceObtaining a storage unit at Uhaul was quick and easy.
David Istvan | First ImpressionsGreat place, busy!
Patrick Rooney | First ImpressionsThe most friendliest and professional group of people I have ever met especially Martin he made everything perfect The whole experience has been wonderful the men that unloaded the truck in the storage were also very professional and friendly 10 stars for everybody
Rondal Lane | First ImpressionsThe manager os fantastic.
Lori Hagi | Overall Experience⁷⁰
Claudia Wheeler | First ImpressionsVery fast and easy. Staff is great location is awesome and accessibility is on point.
Tyler Blair | First ImpressionsThe service for uhaul assignment was horrible. TrWe had to drive 2 1/2 hours to and from to get the truck. The place we picked the truck up was very nice and we dropped off was very nice. What upset us was the arrangements that were made for us to get the truck.
Sherry Hipkins | First ImpressionsOmg!!! Where do I begin. Martin I started out being a customer I now consider you my friend.. I can't tell you how pleased I am with your Customer Service and your willingness to help me at any given time. You made sure I was taken care of and happy every step of the way and for that my friend I thank you!! I will miss you! Dawn S xoxo
Dawn Sears | Overall ExperienceThey were very friendly And helpful.
Richard Niski | Overall ExperienceMartin provided excellent customer service!
DOUGLAS Gravelin | First ImpressionsMr. Martin was super. He explained everything and was very helpful. Felt like talking to a friend. Thank you very much!!!
Sandy Sexton | First ImpressionsGreat place to rent a storage
JUSTIN MILLER | Overall ExperienceMartin Erti goes above and beyond for his customers. He needs a raise or promotion. He definitely is an asset to uhaul.
Michael Miele | Overall ExperienceMartin was very professional .
Thomas Hegarty | First ImpressionsGood service
HERMAN JOHNSON | Overall ExperienceThe manger here in myrtle was very nice to move me cause the one i picked was to small
michelle ketz | First ImpressionsStaff and management were extremely helpful, courteous and professional.
KENNETH PERCELL | First ImpressionsMartin went above and beyond
Anthony Impastato | Overall ExperienceHad my car stored at UHAUL and was stuck. Attempted to obtain info about person responsible for striking my car (hit&run) and UHaul refuses to comply w/my request. They have footage and an incident report and state I am unable to obtain due to HIPPA (BS)
Jose Rosado | Overall ExperienceMartin went above and beyond the norm.
Anthony Impastato | First ImpressionsJoe was great to work and very knowledgeable.
jim scoggins | Overall ExperienceGreat customer attitudes.
Jose Rodriguez | First Impressionsthe manager is excellent and took care of all my needs
Trevor Ferguson | First Impressionsno problems staff excellent
PETER JAMES DAMOUR | Overall ExperienceA great place to store your stuff
Danny Nelson | Overall ExperienceThe place is very clean and Martin was extremely friendly who helped me there. Good positive attitude and a pleasure to have.
SHEENA HEGGS | First ImpressionsFound a dead rat among my things. Made me decide to move them. Manager was accommodating though..
Terita Gusby-McCauley | Overall ExperienceEverything was superb until I get to the access gate that did not work.
HERMAN JOHNSON | First ImpressionsManager and employee were helpful and friendly and made the process simple. thanks. rob jones
Robert Jones | Overall ExperienceI would like to express that the staff at this location was very helpful and friendly. They made my move in upon me relocating from Florida smooth and easy. I especially would like to thank Mr. Martin for being a very big help in meeting my storage and drop off needs. I would recommend this location anytime.
SHARLENE WHITE | First ImpressionsThey were so sweet and accommodating. I would recommend coming here. And I will come here for all of my moving needs.
Sarah Weaver | First ImpressionsFacility Manager/Martin went above and beyond to help me-after another storage facility had allowed my lock to be cut and belongings to be put in my unit the night before I was moving from 300 miles away. Martin assisted with getting me setup rapidly and with a much safer/better unit anyway. Recommend.
John Vastine | Overall ExperienceThe General Manager Martin was super helpful and friendly. He went out of his way to find me a larger storage unit that did not show available on U-Haul's website. He also was able to arrange for me to leave the truck at his location instead of the location that I had to selection online. Great manager!
John Maloy | First ImpressionsStaff was friendly and very helpful with my needs
Jeffrey Smith | First ImpressionsThe entire staff at The Kings Hwy location were ALWAYS helpful, courteous, and went out of their way to help. Extremely professional and should be an example to other types of businesses . Keep up the good work !
mike guido | Overall ExperienceThe staff was awesome! Friendly and very attentive to all of our needs. I would recommend this location if you need storage in Myrtle Beach area.
Sandra Turner | First Impressionsthank you so much everything went smooth and perfe t
KRISTINA ELLIS | First ImpressionsThe staff was very accommodating. I recommend this facility to anyone that’s looking for a storage place within the area.
AQUILES GONZALEZ | Overall ExperienceMartian the manager was exceptional. He is a very understanding and helpful man. If I ever do more with this company I only want to deal with him. He is an accent to this company.
tracy seitz | First ImpressionsWas nice of Uhaul to offer one month of free storage.
Brian Koons | Overall ExperienceNot wasting my comments here. So bad, I’ve written a letter to the corporate headquarters.
SHAWN MCGHEE | First ImpressionsA lot of humidity and moisture was inside and my boxes fell apart when unloading them.
Barbara Gray | Overall ExperienceStorage unit had live rats inside when we attempted to store our belongings. We needed to keep the truck an extra two days I order to find appropriate accommodations.
Tracy Leblanc | Overall ExperienceExcellent customer service and cleanliness. Only complaint would be that the storage facilities are so close together that it is very hard to pull a truck in and out.
Justin Seufert | First ImpressionsThe staff was excellent and I would highly recommend this facility.
Wayne Roberts | Overall ExperienceI reserved a spot here for my rv and upon trying to park it in the designated area it would not make the turn coming in or throughout the facility
Carol Ciardi | Overall ExperienceThe RV/trailer/auto storage area is very small and difficult to maneuver to park. The staff was very friendly and helpful. The price was very reasonable.
Jeremy Johnson | Overall ExperienceAisles are too tight for the trucks.
Danieal Pollard | Overall ExperienceHours were OK but would have liked earlier and later access without having to pay extra.
DONALD AMES | Overall ExperienceThe location in South Myrtle Beach is always my go to. Yeah he guys are friendly and always willing to help.
Doris Renty | First ImpressionsI did not catch the name of the employee but he was just AWESOME! So professional and personable. VERY helpful and I truly appreciated his amazing customer service!
Donna Lampke | First ImpressionsPrices are a little high compared to other nearby storage facilities.
Paul Bohne | First ImpressionsWe had no problems. Joe was extremely helpful each time I talked to him.
VICTOR Pohan | Overall Experiencecomplaint is the trailer I rented to haul my car had very bald tires on the drivers side on the trailer. Nobody should be given this kind of rental vehicles with very bald tires and expect the customer to drive 700+ miles. The response I got when I notified the Uhaul employee was “ oh it’ll probably be okay “. This to me was a serious infraction and I am going to further investigate this issue. These kind of things change many lives and even kills people. I’m an older gentleman and I have experienced what a bald tire can do. Can be very serious situations arise from being ignorant and ignoring an obvious problem. The good news is ; we made it to our destination and grateful that nothing happened. Could have been a whole other outcome. I suggest employee training on tire maintenance and tread tolerations. In rhis case there was no tolerence measureable. These 2 tires had no visable tread on one side of the trailer. Suffice it to say, I will never use Uhaul again. ... sincerely, J. Reid
James Reid | First ImpressionsThe card I have to get in gate does not work. Had to be let I. Then when I was ready to leave could not get. Had yo call office twice to get someone to let me out!! Not happy with these cards!!!!
larry HENDRIX | First ImpressionsMichael in.Mrtlye Beach was so very helpful and patient with me.
Kirk Yarborough | First ImpressionsMy Uhaul experience was great. I needed a bigger storage unit to accommodate my 3 wheeler and stuff the employees helped me out. Even walking over to the unit to make sure.
Kathleen Love | First ImpressionsGreat
Timothy Auvil | Overall ExperienceFriendly employees...
Will Phillips | Overall ExperienceStaff and facility exceeded our expectations
Jennifer Kearsey | Overall ExperienceGood experience !
Russell Deuel | First ImpressionsThese guys were helpful.
Scott McVaugh | Overall ExperienceHappy with employee and security of my storage. Thank.
Dee Clark | Overall ExperienceThese guys are rock stars !!!! Great costumer service.
carlos brador | First ImpressionsGood customer
tom works | Overall ExperiencePeople were really nice
bob gere | First ImpressionsThe staff was great, always polite and helpful. I totally recommend this location.
Maravillas Lencina | Overall ExperiencePrompt in resolving issue to my satisfaction
Mark orellano | First ImpressionsStaff was great
CLAUDE HUFFMAN | Overall ExperienceFacility is well run. Staff very helpful.
ROBERT GEERTSON | Overall ExperienceFriendly and very helpful. Thank you!!
Timothy Auvil | First ImpressionsJoseph Griscti the General Manager was extremely helpful and was very knowledgeable with all areas of my U-Box delivery arrival and then utilizing a storage unit to keep things safe until it was empty
JAMES merritt | Overall ExperienceVery efficient and fast service.
joyce dix | First ImpressionsIf we need moving service again we will contact U-haul.
Dorothy Ferguson | Overall ExperienceNo issues good service
Curtiss Mull | Overall ExperienceThe guy on site was always available.
Valerie Angelillo | Overall ExperienceThe manager on duty did an excellent job!
Connie Henke | Overall ExperienceStaff exceeded my expectations. Very friendly and helpful! Will always use them in the future!
terry hicks | First ImpressionsThe staff was very helpful and the facility worked very well for what I needed. The access hours were very convenient.
Michael Wilkinson | Overall ExperienceWe used the storage unit for over 10 years and were very satisfied with the service.
SHAWN ROTHBERG | Overall Experiencethat I originally ordered over the phone was too small. the young men showed me 2 others that were available. He immediately called his boss and gave me the one that I needed it. I’m Very please 😍
Dee Clark | First ImpressionsThe staff at facility is a joke. Hasn’t been the same since previous Manager: James is gone. They need to learn better customer service and how to treat loyal paying customers and not loose business.
tim mcelreath | Overall ExperienceWe had a uhaul trailer from one location and storage at another it would have been nice if we could have left the trailer at the storage place.
NICOLE HARDIN | First ImpressionsI would use this again if needed...
johnny christensen | Overall ExperienceRep was very helpful.
Paul Lough | First ImpressionsThe people at the facility we're great. U Haul is garbage and screwed up our reservations 3 times, plus overcharged for the equipment. Tried to straighten out the over charges at 800-go-uhaul, nope
sam suppa | Overall ExperienceThe aisles are really difficult to maneuver in for anything larger than a mini cooper. I did have a unit on the end of an aisle which made it possible for me but wow..... those rows are tight!
adam Jarvis | Overall ExperienceThank you
W Gregory Bell | Overall ExperienceI will use this facility again.
ElBERT CLARK | Overall ExperienceThe worker at this place was the nicest person
Michelle Rivera | First ImpressionsThank you
W Gregory Bell | First ImpressionsJoseph gas been nothing but helpful and courteous. The managers went above and beyond to assist and please my request. I was blessed to have them.
alexandra graham | Overall ExperienceKrysten is amazing and so helpful! She truly goes above and beyond and was the bright spot in our day! This location is lucky to have a manager like her!
KRISTEL VICK | First ImpressionsI could not recommend the dislocation more highly. Kristen the manager was exceptional. I will recommend this location to anybody that asks proudly
brian geoghegan | Overall ExperienceEveryone at uhaul was amazing. Picked up from Louann in Murrells Inlet and she helped us out so much, I really appreciate her. Drop off to Melinda in Conway was smooth and easy as well. Good price.
Doris Renty | Overall Experiencevery friendly people that are very helpful. Like some of the newness in building and shape they are in. I had a building there for ten years or more and can see changes in way they run it. Liked it
JERRY ROOK | First ImpressionsNice people, satisfactory experience
Roger Nevers | Overall ExperienceAll the staff were fabulous.
SHELLEY CRUMLEY | Overall ExperienceThe guy that hooked up my trailor did so in the dark. I offered the phone flash light. He said he didnt need it, he was a novice! The trailor came out of the hitch. He missed the hole with the pin!!!
Donna Ponte | Overall ExperienceAlready have given my neighbor all the information to the Myrtle Beach location. They are moving here for good in about 6 months. We told our neighbor to make sure to ask for Krysten Kellerman.
francis wybrew | Overall ExperienceTHE BEST OF THE BEST. IT'S BEEN AND HONOR OVER THE YEARS WORKING WITH UHAUL. THANK YOU
GRADY AVERY ****** | Overall ExperiencePeople working in Myrtle Beach were very helpful.
Lizbeth Weglarz | Overall ExperienceGreat service with excellent knowledge and sincere people interaction!
CLAUDE HUFFMAN | First ImpressionsWell maintained ,update to date security and reasonably priced.
ROBERT GEERTSON | First ImpressionsVery friendly staff, excellent service A1 facility
Michael Pasacane | Overall Experiencevery helpful Thank you!
Colleen Bravato | Overall ExperienceThe people at the location was great
Tamela Gault | Overall ExperiencePeople were friendly and helpful. Watch out with those tow motors.
James Thoman | Overall ExperienceI will do business again..
richard black | Overall ExperienceGood
Del Short | Overall ExperienceStaff was always very helpful and polite. Facility was clean and properly well maintained.
nancy markowski | Overall ExperienceI have been a client for over ten years and have always been treated very well. The convenience of my storage unit was perfect for me. I have no negatives about the service I have always received!
LYNN MCKNIGHT | Overall ExperienceSales lady was very helpful with our transtion from VA
cleveland terry | ReservationThe delivery staff (Jesse) was the best and we couldn't have asked for someone else that so so helpful with our delivery as she was. We had the best customer service with Jesse. 1000% satisfied!!
James Williams | Overall ExperienceEverything ok
louise cournoyer | ReservationI felt like family from day one moved down from Maryland 3yrs. ago and from phone conversations to office visits service was superb. Thank U
ANINTA BROTHERS | Overall ExperienceCustomer Service was first class on both ends of my move. I had some issues at my final destination related to Hurricane Florence. Joseph was very helpful in helping me resolving my issues. Kudos!
Joe Hayes | ReservationEveryone at this location is Professional, Helpful and Friendly. They made my moving experience a lot easier. I would recommend them for all of your storage and moving needs.
ed vanderbil | Overall ExperienceAlways Great Sevice
FRANCES PRUITT | Overall ExperienceExcelent service
Margret Mix | ReservationVery nice and helpfull i recommend them
michael bettegnies | ReservationNo problems what so ever. Very friendly
Chris Zito | Overall ExperienceThis U-Haul office is great. James Hart and his crew were very helpful.
floyd dupree | Overall ExperienceI used them for u-box and the customer service for delivering it was terrible.
Peter Paquette | Overall ExperienceGreat staff and good location.
john herrera | Overall ExperienceGreat experience.
Tim Carson | Overall ExperienceExcellent !!!
Charlene Treon | Overall ExperienceA very good facility
Nancy ELLIS- CREANEY | Overall ExperienceHad no issues with storage
Elenor mcdermott | Overall Experience