Customer Reviews for U-Haul Moving & Storage of Oshkosh
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Oshkosh
Wonderful, helpful friendly staff!
I did not get the unit that I reserved. This is the first and LAST experience with UHaul
I Due to the Labor Day holiday I was not able o turn my key in until sept 11 the autopay took out the full payment on Sept 6 a partial refund would have been appreciated.
The third floor, where I have 2 lockers, is not air conditioned at the present time. It was hot and humid. This needs to be fixed. I have a piano i am storing and many books.
The only company that waited until after my payment was over due. To send me an email. 20 extra dollars a month bend me over why don`t ya. I will never ever get another storage threw uhaul.
Very clean facility and conveniently close to the UW-Oshkosh campus!
Handled issues quickly, thanks Scott for all your help!
Staff was very friendly and informative and helpful
Great experience as customer.
The staff was great from the beginning to the end. They were polite, helpful and their knowledge of the procedures were great. They worked as a team.
Staff was very helpful. I also got a 10% discount that I didn`t know that I had coming.
Very good customer service. Courteous and helpful.
Brand new customer to U Haul Storage, Ohio Street, Oshkosh, WI but very pleased with the service and support to date.
The staff was great and I recommend them.
It was freezing.We had no idea we could adjust the heat until our last night.
We ran a give a kid a gift out of our locker,we could have used the heat,lol.
Other than that,great service!
While I thought I had made it clear that my unit was NOT to have an additional UHAUL lock attached, I went to my unit today and what should I find??? I am very displeased!!!!
I wasn`t there to get the contents. I think the Oshkosh people are great but UBox in general is not. I had a horrific experience with scheduling things and I will not use them again.
Great service at a great price
Incompetent employees, managers that lie about refunding money due to the errors of employees, water damage in the storage unit, furniture and an elliptical ruined
I have been using this u haul for years with numerous mistakes with the staff there. Great employee changes! Thank you!
They were very helpful in what I was looking at to rent. They even gave me what I need in in size at an affordable price for the short time that I need it. Very much recamendable
was told I had the truck for over 1 day and I return the truck before it was time.
It was a great place and clean
That 1 staff that helped me was very nice, I have noidea who the other guy was but he was rude. I still don`t have my access card because they could not get it to work. Took over 1 hr for paperwork
Indoor storage area fine. Terrible ¬doorway, impossible to push carts over. Outside COVERED WITH SPIDERS! It is nature but needs some effort to keep them clear from the main areas.
great sevice all around varry helpfull employes
Very good experience. Everyone was helpful.
Napa guy had no idea he was dropping off the uBox. Was nor delivered to my residence. Had to take ay off from work to go unload.
The box was clean but had many broken beams.
Danielle Carigan was the most helpful person I have ever worked with in any customer service business. Very knowledgeable and worked very hard to see that every need was met.
Adam went above and beyond to help me out in a time of need. Great management skills.
very satisfied with the services
Every person I dealt with was professional and courteous and I would absolutely recommend the ubox service!
Thanks for delivering on expectations
very helpful and always pleasant staff
they were fast and very helpful
Ridiculous to have to pay $5 for extra 2 hrs of access to finish moving in. Rental facility floors filthy, rat traps present. No proration for turning in my vehicle two days early, as requested.
I want all my money Back , U-Haul was so bad for my move.... They told me $269.00 too move me to Chaicago Ill then said it will be 995.00 when I moved
Although the halls are well lit, the individual units are very dark inside. Interior lighting would be appreciated and helpful.
It is rare to have someone at the Oshkosh store answer their phones. U-haul should prorate storage unit payments.
Restrictions on delivery dates caused me to incur an additional month of rent charges. One lock hinge was broken off. Doors were difficult to close and lock due to screws coming out.
The store is always busy for the location it is in, but the staff is very nice.
You found us 1st floor storage after starting on the 2nd level. That would have been a real negative. Thanks!
Kim Van Osdol
despite a large number of customers and only one U-Haul employee, I was treated with kindness and respect.
The staff were very helpful and professional.
The facility looks well-maintained and secure, which is very important to me. The employee who helped me showed me several options.
We had a great experience with U-haul. I would highly recommend the facility.
Friendly people, manager gave us a ride back to the airport saving us a long walk. We were in a hurry to take off before they closed the airport for the airshow so the ride helped us greatly.
I have had good experience with U-Haul. The truck met our needs. The storage unit is the right size and very easy to get to.
The gentleman at the counter was not friendly. We were informed that we had to buy the U-haul lock at $13. The customer should be informed of that when we calling to rent the locker.
Very easy to rent equipment and easy to store with the help of the carts that were available. Wish it was all on bottom floor however or a ramp
Need a U-haul climate-controlled storage place in Appleton, WI. Please. Thank you.
The people that work there are superior in knowledge and assistance--highly recommended!!!A+ Manager
The security tag was removed by Oshkosh staff prior to my retrieval. Though my property was accounted for, this is bad practice that would open Uhaul up to potential liability.
Well maintained and freindly staff, very convienient central location, well worth the extra $$$.
Very pleased. Would use Uhaul again.
Easily accessible and clean.
Staff was very friendly, helpful and knowlageable! The walkways were clean and free of debris. Its a bit more, but I feel lie I made the right choice, Good service, the Oshkosh location rocks!
very pleased w/ both the facility the assistance we received from the staff we`ll be back
I need not receive what I ordered. Was not informed about the lack of availability of the product I desired. I only accepted the Ubox out of desperation.
This has been one of the most disappointing moves I have ever made. You Failed me!! BIG TIME call me!!!
This storage facility was in disrepair, the roof leaked all over my property, climate-control was a joke, and it was completely dirty!
The people who work at this Uhaul location are fantastic!! In fact because they were so great I started using Uhaul`s for warehousing needs in other locations as well.
I was very impressed with my experience with U-Haul in Oshkosh. I would highly recommend this facility to anyone. Thank you to the staff!
Thanks for all your help!
Very pleased w/ the check-in move in. Thanks
Helpful. Sometimes hard to have a phone call answered, though.
Staff were friendly and very helpful. I highly recommend this facility for storage.
trailer was ready, everything went well
Service was fine for storage unit. The service for answering phones and waiting on people are poor. It doesn`t seem like enough people to help you in an average time.
I`ve just rented the space so I can`t make any useful comments
We felt the facility offered a great lay out for loading and unloading, with great hand carts available.
The facility handles my storage needs well. It has adequet space and protection for my belongings. this store has helped out in a time of need for this customer. Thanks.