Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quick professional service both checking out the equipment and for the return there of. Friendly smiling representatives!
Tracy Spencer
Rating:
5.0
Customer did not leave a comment.
carmel malone
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sam Hartle
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bayli Ray
Rating:
5.0
This is THE BEST STORAGE PLACE EVER! Keep up the GREAT JOB!!!!
Janet Jonker
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
dan johnson
Rating:
5.0
Customer did not leave a comment.
dave wenner
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Mike Sudberry
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jennifer Mackinney
Rating:
3.0
Again this experience was less than ideal and caused unnecessary stress with moving.
Josie Stewart
Rating:
5.0
Customer did not leave a comment.
Cory Morrill
Rating:
5.0
Customer did not leave a comment.
Katie Farnsworth
|
Overall Experience
Rating:
5.0
Jamie was so helpful and cheerful, my experience was so pleasant. Thank you for the great Service 😊
Walter Merchant
Rating:
5.0
This is the best experience that we've ever had it's taken us a while to move and they have always been accommodating and helpful I'd like to say we've become friends thank you so much for everything you've done for us
Gayle Warner
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
anna brown
Rating:
5.0
Everything was great. Very good customer service.
vance Mumford
Rating:
5.0
Customer did not leave a comment.
Tracy Chesnut
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jacob Campbell
Rating:
5.0
Space I needed when I needed it.
Mike Sudberry
|
First Impressions
Rating:
5.0
Awesome job, nice staff
Janice Redmond
Rating:
4.0
Customer did not leave a comment.
Patrick Sullivan
|
First Impressions
Rating:
1.0
Customer did not leave a comment.
cody vandyke
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LEANN WOOD
|
First Impressions
Rating:
5.0
Phil and staff were great!!
Bob Sorensen
Rating:
5.0
Customer did not leave a comment.
Kimball Gardner
|
Overall Experience
Rating:
2.0
The salesman was high pressure in up selling me, he was not apologetic for bad news and I was not impressed with his vibe at all, I felt he was not friendly and rude and pretty much an ass!
Christina Kramer
Rating:
5.0
Customer did not leave a comment.
Nathan Leavitt
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Matthew Martinez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Monty Hampton
Rating:
5.0
Customer did not leave a comment.
Anthony cirrito
Rating:
5.0
Thank you
Gregg Johnson
|
First Impressions
Rating:
5.0
Thanks.
debra hughes
|
Overall Experience
Rating:
5.0
It went very smoothly for a cross county move thanks to Uhal boxes.
Allison Dawson
Rating:
5.0
Customer did not leave a comment.
bryce hair
Rating:
5.0
Customer did not leave a comment.
April Winner
Rating:
4.0
None at this time.
CARLEEN NEIDIGH
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Denise Pinuelas
Rating:
5.0
Customer did not leave a comment.
Boyd Davis
Rating:
5.0
Customer did not leave a comment.
Anthony cirrito
Rating:
5.0
Customer did not leave a comment.
Naomi Sharp
Rating:
4.0
Customer did not leave a comment.
Ryan Rosenberger
|
Overall Experience
Rating:
4.0
I came in twice. Both employees warmly welcomed me to the store. Options were clearly on time. Phillip was helpful, and so was the female employee. Good Job!
Curtis marsh
Rating:
4.0
Customer did not leave a comment.
Brittney Vickers
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Terry Warner
Rating:
5.0
Very professional attendant fast checkout thank you will rent again
Lonnie Ritter
Rating:
5.0
Customer did not leave a comment.
Roxie Johnson
Rating:
5.0
No need for any improvement as far as I am concerned!
Michael Stewart
Rating:
5.0
Friendly staff and secure facility.
Katie Farnsworth
|
First Impressions
Rating:
5.0
No improvements needed. Service and the employee was really nice and helpfull
Brent Masaquaptewa
Rating:
5.0
Good deal
Gary Silvers
Rating:
5.0
Customer did not leave a comment.
Shawn Hjorth
Rating:
5.0
I think I was treated great I got a good idea how things work and what to do and didn't get over charged. I also got refunded on my gas when I payed to much.
kori banks
Rating:
4.0
Customer did not leave a comment.
Deon Beatty
Rating:
5.0
The staff made the process easy. Each person was friendly and knowkedgable. They were great to work with.
I especially liked the security in the building. As a senior that has become more important.
Janet Romano
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Roxie Johnson
Rating:
5.0
Customer did not leave a comment.
THOMAS BROWN
Rating:
5.0
Keep it as it is friendly and professional
Celyn Malmgren
Rating:
2.0
Have some one call me. It’s easier to talk than type. 928-916-3213. My name is John Nash
John Nash
Rating:
5.0
Customer did not leave a comment.
Deon Beatty
Rating:
5.0
Customer did not leave a comment.
SCOTT MALMGREN
Rating:
5.0
Phillip Whitlock was very helpful and extremely pleasant and he knows what he is doing?
Deborah Kerr-Fox
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Terri Christenson
Rating:
5.0
Customer did not leave a comment.
Rudolf Muller
Rating:
5.0
Customer did not leave a comment.
Zeb White
|
Overall Experience
Rating:
5.0
It was an amazing facility! I will definitely recommend it! The only problem I had was with the lights. They are on a timer and if you take too long in your storage area which isn’t long at all the lights I’ll go out and you’re stuck in the dark bring a flashlight guys!
Bobby Carter
|
Overall Experience
Rating:
4.0
I appreciated how they honored the free lock since I was not able to check in online.
Cherie Corbett
|
First Impressions
Rating:
5.0
Even after calling and doing a lengthy reservation process, when I arrived to pick up, it was another 10 or 15 minutes of processing.
The process or software needs to be streamlined.
James Dudleston
Rating:
5.0
Customer did not leave a comment.
Natalie Perkins
Rating:
5.0
Customer did not leave a comment.
Anna Lamprecht
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
laurie murphy
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bradley Mitchell
Rating:
5.0
Nice, clean. People are very nice and helpful. I definitely recommend this place.
Joana Kramer
|
First Impressions
Rating:
5.0
Signs could be better on where to turn for the return enterance, I had to make a U-Turn and go back.
Jon Freestone
Rating:
5.0
I love how their was a uhaul location where I wanted to move, it made it very helpful to be able to drop it off.
Michelle Nay
Rating:
5.0
Customer did not leave a comment.
Will opfar
Rating:
5.0
Customer did not leave a comment.
Brian Jensen
Rating:
5.0
Customer did not leave a comment.
TERESA Brown
Rating:
5.0
Phillip and everyone involved since day one have been helpful! Thank you
Taylor Peterson
|
Overall Experience
Rating:
1.0
Our Truck didn’t make it 10 mikes til the alternator went out. And roadside assistance was a joke. We hired our own mechanic to diagnose the problem and follow us back to the store to trade vehicles. Then we were told we were late bringing it back. It was resolved by the person on staff Sunday but when we didn’t have a functioning truck before 11 on Saturday we should have not had to deal with that issue.
Carol Howell
Rating:
5.0
Customer did not leave a comment.
Nicholas McIntire
|
Overall Experience
Rating:
5.0
Phillip or Porter are both an asset to your company.
Rhonda Roux
|
Overall Experience
Rating:
4.0
Quick easy and efficient
Steven Riding
Rating:
5.0
Customer did not leave a comment.
James Haslam
Rating:
3.0
I was quoted 164 dollars. I said 60 miles÷!01
Jamie Aaron
Rating:
5.0
Customer did not leave a comment.
GREG OVERKER
Rating:
5.0
Service was competently completed at a reasonable rate.
michael jackson
Rating:
5.0
Everything was good
RICHARD HADAC
Rating:
5.0
Customer did not leave a comment.
Paul Frye
Rating:
5.0
Customer did not leave a comment.
Castina Woolsey
Rating:
4.0
Customer did not leave a comment.
Rodney Jolley
Rating:
4.0
Storage units very expensive. Much more than others in the area
Gayle Perry
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kim eLLOITT
Rating:
5.0
The best U-haul store I have ever experienced & general manager Philip Whilock went above and beyond to please his costumer. That costumer was me.
Scott Sherwood
Rating:
5.0
Excellent experience!
Shawna Warneke
|
First Impressions
Rating:
5.0
Professional, friendly staff
Sharon Becker
Rating:
5.0
Everyone was friendly and helpful. I would reccomend this Uhaul location to everyone.
Baylee Prado
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Kimball Gardner
Rating:
5.0
Customer did not leave a comment.
Ilona Lundgreen
|
Overall Experience
Rating:
5.0
The staff are great to work with
Troy Mills
Rating:
1.0
Customer did not leave a comment.
chad kinney
Rating:
3.0
Drop location was closed.
Norman Vaughan
Rating:
5.0
Customer did not leave a comment.
gal Palmer
Rating:
5.0
Customer did not leave a comment.
Martha Irigoyen
|
Overall Experience
Rating:
1.0
Staff very aggressive!!!
Joan Spainhower
Rating:
5.0
Young woman helping me was friendly, courteous and very efficient. I have owned a sales business for 30+ years and would hire her in an instant.
Janet Romano
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Wayne Holt
Rating:
5.0
Customer did not leave a comment.
Ashley Dalebout
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Heidi Albright
Rating:
5.0
Great service. I'll be using them again, soon.
Wayne Holt
Rating:
5.0
The young man who was working was very helpful and courteous, the facility is clean, and everything worked great!
Ilona Lundgreen
|
First Impressions
Rating:
5.0
This is a wonderful facility with very helpful staff. Great storage lockers, good equipment, lots of supplies. We are truly lucky to have such a nice facility in a little town like Richfield.
We managed to move in on the one day it rained hard in Richfield, I was worried about unloading in the rain. Then I found out you have indoor bays to park and unload, what a great, well thought facility. The lady working the desk was very helpful, but you really should get her some mechanical help to unhitch and move those 6x12 UHaul trailers , without trailer jacks! Those things are heavy and unwieldy!
Richard Bridges
|
First Impressions
Rating:
5.0
This is a wonderful facility with very helpful staff. Great storage lockers, good equipment, lots of supplies. We are truly lucky to have such a nice facility in a little town like Richfield.
Richard Bridges
Rating:
5.0
Customer did not leave a comment.
Karly Van Orden
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
PEDRO AVILA
Rating:
5.0
Customer did not leave a comment.
Kaylie Shumway
Rating:
5.0
Customer did not leave a comment.
Stephen Anlage
Rating:
4.0
Customer did not leave a comment.
Eric Grob
Rating:
5.0
Well organized.
RAY SAMUEL
|
Overall Experience
Rating:
5.0
Good customer service
Eddy Gutierrez
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jeffrey Kummer
Rating:
5.0
Phil was great!
Karl Kem
Rating:
5.0
The staff is always terrific. I needed climate control because I collect art, mostly photographs, and they shouldn't get too toasted.
It always looks super tidy and the drive-in-to-unload feature is great. The security set up is pretty cool because each door has an alarm which is set off if the correct code for that door is not properly entered.
Moving supplies are right there and well priced.
DIANE BARRETT
|
First Impressions
Rating:
5.0
The guy at the counter was excellent and fast
JONATHON NEIDIGH
Rating:
5.0
Customer did not leave a comment.
Beverly Hollander
Rating:
3.0
Girl at desk was rude and would not help me find my unit. General manager was helpful and told me he would give me 1 month for free and 24 hour access, but my account does not reflect that. Hope the GM will fix it.
Brian Mattson
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
PEDRO AVILA
Rating:
5.0
Customer did not leave a comment.
SPENCER SNOW
Rating:
5.0
Customer did not leave a comment.
roseanne wallace
|
First Impressions
Rating:
5.0
They associates were so helpful and explained the process
Wade Hinkins
Rating:
5.0
Customer did not leave a comment.
Bryan Worley
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
KG Morris
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
SHEFFIELD KEITH
Rating:
5.0
Jamie was very helpful. The whole experience has been very easy and convenient.
Leah Morgan
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ashley Olsen
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
Pat Wilson
Rating:
3.0
The staff is always pleasant.
Terri Sorenson
Rating:
4.0
There was time frame when the access box where you enter in your pin was damaged to where you could not see the screen and I wasn't able to log into my shed alarm system.
JEFF SMITH
|
Overall Experience
Rating:
5.0
Great staff and the cleanest Uhaul location ever...
Paul Davis
Rating:
5.0
Will organize and clean.
RAY SAMUEL
|
First Impressions
Rating:
5.0
Took advantage of the one free month of rental after moving. Very nice facility.
David Teeples
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Suzanne Sondrup
Rating:
4.0
The cruise control didn't work fro the whole trip, that is something that could be fixed. It is nice to have cruise control for the entire trip
Eric Grob
Rating:
5.0
Customer did not leave a comment.
Kristina Young
Rating:
5.0
Customer did not leave a comment.
Olga Gomez
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kristina Young
|
Online Move In
Rating:
5.0
Don't know if you have to do anything to improve place is great people always so kind and helpful
Linnea Anderson
Rating:
5.0
Customer did not leave a comment.
Thomas Welch
Rating:
5.0
Customer did not leave a comment.
Paul Davis
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
David Henrie
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jerry Olson
Rating:
5.0
Customer did not leave a comment.
kimberley mathews
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
dave wenner
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Chris Tuft
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Russell Ross
Rating:
5.0
Customer did not leave a comment.
Linsey Huchings
Rating:
5.0
The employees were super helpful and very pleasant.
Todd Jackson
Rating:
5.0
Customer did not leave a comment.
Kim Morrill
|
Overall Experience
Rating:
5.0
The two young men who helped me in Richfield, Utah were very thorough and professional. They were busy but aware to hurry and meet my needs even though I would have waited for them to catch up. Expert service.
Collin Hales
Rating:
5.0
Customer did not leave a comment.
Lane Nordin
Rating:
4.0
More attention to detail and less assumptions.
larry edwards
Rating:
5.0
Customer did not leave a comment.
Laura McKerracher
Rating:
5.0
These folks are terrific and the units are impeccable.
Don't overlook the supplies for sale-their boxes and moving supplies are great and they have everything to help pack stuff. An excellent experience.
DIANE BARRETT
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Elaine Cottam
|
First Impressions
Rating:
5.0
Phillip was as friendly as you get. It was his customer relations that made us go back
Randy Moore
|
First Impressions
Rating:
5.0
Staff and facility in Richfield, UT was fantastic. The only inconvenience I had was the distance from my residence (2.5 hours away.) I was disappointed that this was the closest facility that would accept my U-Box container.
Cynthia Gonzales
|
Overall Experience
Rating:
5.0
Amazing! Signing on and making payments was easy, the facility was bright and always perfectly clean. I moved out on a Sunday night. They called first thing Monday to ask if I had moved and we were able to close my account over the phone. I am sad to leave honestly and I will be back and recommending!
Maryn Mccombie
|
Overall Experience
Rating:
3.0
I don't agreethat I left destination with the they said I did. Not happy with that an won't use the service again
Gayle Perry
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
carol turner
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jerry terry
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sierra Jade Arrant
|
Overall Experience
Rating:
5.0
Phil went above and beyond trying to make things as easy as possible for me. I appreciate all the assistance he provided.
Cynthia Gonzales
|
First Impressions
Rating:
5.0
Everyone I dealt with were very friendly, helpful and courteous. They could train some other folks I have encountered recently on how to do customer service the right way.
Carol D Starr
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Danna Sorensen
|
First Impressions
Rating:
5.0
I remembered the due date wrong went in to pay my bill after only being 3 days late and they put a lock on it already. No call , e.mail or any correspondence at alll, we stoped at our unit to drop off a couple items and when punching in our access code it sounds an alarm very embarrassing. We got a late fee and was treated poorly. I would understand if we were a month late but a few days that’s crazy. We pay now on the first to avoid being humiliated again.
shelly richardson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Gary Shumway
|
Overall Experience
Rating:
2.0
They allowed someone into my storage unit with out my permission. Then when after moving out they try and tell me that I broke there door and cut off there lock that was never there.
Jonathan Renner
|
Overall Experience
Rating:
5.0
Jamie and philip were excellent and very knowledgeable and pleasant it was a great experience thanks
Phillip Cahill
|
First Impressions
Rating:
5.0
Very nice place would use again
terry thompson
|
Overall Experience
Rating:
5.0
This is a great storage facility. It was clean and well lit. The corridors were wide, which was nice when trying to put furniture into the unit. The loading dock was large and trollies were also available for our use. The staff was friendly and extremely helpful. We were very happy and highly recommend!
Cynthia Thompson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
WESLEY OSTROM
|
Overall Experience
Rating:
5.0
The young man who help me with the return was excellent. He greeted me cheerfully, that was important having just spent the past three days either loading or unloading the truck. Your facility is amazing! Give that young man a raise, a pat on the back and my sincere thanks.
WESLEY OSTROM
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Nichole Gibson
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
gregg thompson
|
Overall Experience
Rating:
5.0
All the employees were very willful and very nice. Even the manager. I was very happy with them and the way they treated me. I would recommend and use them again.
Angelo Nielson
|
Overall Experience
Rating:
4.0
Easy and willing to work with you
dan stoddard
|
First Impressions
Rating:
3.0
We are very upset. We had to pay another month. We were getting our stuff out in a few days. The person behind the counter said don’t worry we will pro rate it: we got our stuff out and the person behind the counter said we don’t do that. We are not very happy having to pay a full month when we only used it a day or 2 into the month
JEAN HOYT
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Victor Felix Escarcega
|
First Impressions
Rating:
5.0
Zack was very friendly and helpful with my unit and equipment return. Thank you so much for your understanding
Crystal Wabel
|
First Impressions
Rating:
5.0
Really beautiful facility, well maintained, staff is very nice 👍.
Darcey Tindol
|
First Impressions
Rating:
5.0
The facility is clean and well-maintained. My customer service representative was very kind, patient and helpful. She carried a heavy package of boxes to my car for me and walked me to my unit to show me how everything worked. Her care was greatly appreciated.
Cathleen METTEN
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
JEAN HOYT
|
First Impressions
Rating:
5.0
U Haul associate went above and beyond to help us with rental unit and questions we had
HOWARD PARKER
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ann Bess
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lana Walley
|
Overall Experience
Rating:
5.0
Joan and staff were so friendly and professional… The entire process ended up being so much easier than I had originally anticipated! THANK YOU!!! :D
Tracy Lindau
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Shane Bowling
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
LISA HARE
|
Overall Experience
Rating:
5.0
That was the fastest experience getting a storage unit I’ve ever had !!! So knowledgeable and helpful to help us find the size we needed !!
The facility is so clean ( there was someone cleaning while we moved in).
Thanks for an amazing experience
Leanne hinkins
|
First Impressions
Rating:
5.0
Super easy, safe facility, good location, updated technology. Smart and effortlessly efficient staff!
Alyssa Gentry
|
First Impressions
Rating:
5.0
One of best U-Haul businesses I ever have experience. They have
Excellent packing and moving supplies.
Peter Briggs
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ashley Hunt
|
Overall Experience
Rating:
1.0
The facility its self was great. Employees are ridiculously pathetic. It appears the manager is embezzling money or something very fishy is going on there.. even with proof that all payments
were made, I was continuously charged late fees even if payment were received on due date or before due I was charged $30 in late fees monthly. On top of a lein because I refused to pay the last 2 months when I had realized, I had been charged $30 every month for almost year and payments were not posted... I talked to corporate when, our local llady Joan turbed into royal Beast after bringing it to her attention I was aware of what was happening. I continue to fight with daily 4 for months her running my card without authorization several times put in my bank account in the negative and talks to me a whole bunch of overdraft fees which is only hurting my credit. when I done nothing to deserve it she needs to be investigated and she needs to be investigated her name is Joan in Richfield Utah. Because of that woman I no longer with you uhaul. and I will not say one positive thing about it to anyone. this is a very small town and sink or swim it's all word-of-mouth, here at the business lives or not. And I'm pretty sure I'm not the only one she's got.
I ended up paying over $350 to get my stuff out of there which was less than she was requesting. She wanted over 500 but settled for 350 via 3rd party.
In all honesty I should take this to court and fight it and have her prosecuted for unlawful transactions of the financial card because she ran it without permission uncountable times in fact several times the same day. After I had specifically talkin to her uncountable times about removing my card number and no longer forcing payments without my permission. I should have bought it instead of hate it but I wanted my stuff and I want it gone I'm sick of the drama I just said she's going to do this to somebody else
Misty Warenski
|
First Impressions
Rating:
5.0
It was by far the best storage unit I have rented
BRENT BARTON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Keven Christensen
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Ericka Vlam
|
First Impressions
Rating:
5.0
The staff was real friendly & helpful . easy access clean unit very happy. If I ever need a storage unit i'm going to uhaul.
kevin graham
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jerry Olson
|
Overall Experience
Rating:
5.0
This place is fantastic....they should teach the world how to do business! Lovely clean, decorated bathrooms are better than the hotel!!! Super helpful people...everything perfect!!!!😎
Janet Jonker
|
First Impressions
Rating:
2.0
Way to expensive and you had to go clear around the building after hours to get in
dustin udy
|
Overall Experience
Rating:
4.0
The person at the desk was pleasant, helpful, and professional. I am impressed with the size and scope of the facility. Have since stored some items, easy access, comforting with security.
James Bond
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
EUGENE GESTRING
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Michael Manning
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Samantha Moosman
|
Overall Experience
Rating:
5.0
Great Staff, Great facility
Terri Sorenson
|
First Impressions
Rating:
5.0
The staff was very helpful choosing the correct size of storage unit. The representative at the location I brought my belongings to, was very kind and knowledgeable in her position with the company. Acceptional clean facility and great access to moving supplies and equipment.
Ann Bess
|
First Impressions
Rating:
5.0
Loading the unit took little longer then I expected. The staff was so nice they even got a bowl of water for my puppy! Nice & friendly highly recommend
Taston Mott
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
shalisse morgan
|
Overall Experience
Rating:
5.0
Jaime was very nice and really helpful in explaining the differences in online versus the actual facility.
Sara Conder
|
First Impressions
Rating:
5.0
It was awesome.
Jonathan Macdonald
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Ashley Dalebout
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BRYAN KEITH BLOMQUIST
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
stan chappell
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Terri Peterson
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jessie Gettler
|
First Impressions
Rating:
5.0
a first time experience doing business w/U-Haul...from driving the truck to using the storage facility was an excellent service...
ROBERT JOHNSON
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
JASON GREEN
|
Overall Experience
Rating:
5.0
Great place for storage. Easy and convenient. Staff were great.
Wendi Sorensen
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Overall Experience
Rating:
5.0
The stall was very helpful and signed me up quickly
BRENT BARTON
|
First Impressions
Rating:
5.0
A very clean and professionally run location.
Tim Thomas
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Overall Experience
Rating:
3.0
I was incorrectly charged for the first month, when it was supposed to be free.
Lady at store said she'd fix next month. So I hope that it's taken care of.
Otherwise everything was fantastic, beyond computer error.
Thanks,
Alyssa Gentry
Alyssa Gentry
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Tiamoa Paige
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Peter Briggs
|
First Impressions
Rating:
5.0
Friendly service, brand new storage unit.
Tim Thomas
|
First Impressions
Rating:
5.0
The employee that I talked to on the phone went above and beyond. I wish I could remember her name but I’m not near my notes. She was wonderful.