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SARAHI NUNEZ | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of South Locust
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Never had any issues here. Staff was always friendly
Rachel Beekmann | Overall ExperienceMy issues were addressed and fixed right away by the staf who was extremly helpful and very nice.
Leila Daisley | Overall ExperienceManagement was friendly and helpful, but unit was way more pricey than what it was worth. Very poorly lit; light from the hallway didn't reach into the unit. A single stretch of lights over each row of units could easily be installed at low cost. Access after office hours would have been nice too.
RUSSELL KLUGE | Overall ExperienceThe staff at this location was wonderful, kind, and very professional and knowledgeable. It was a wonderful experience.
Michael Goens | Overall ExperienceExcellent customer service provided by Benjamin. He is without question store manager material !
abel santiago | First ImpressionsNICE PEOPLE GREAT SERVICE GREAT PLACE TO DEAL WITH
joesph minford | Overall ExperienceThe staff was awesome, very helpful and kind. Entry into the storage facility with a passcode would have been more helpful and lights in the units. Overall a great experience.
LEILA MAXWELL | Overall ExperienceManager on site unfriendly and was not willing to assist in timely manner. I waited in line and he chose to wait on others before me. If I’d had time I would have tried to find another storage facility.
Tasha Winston | Online Move InMr. Casto was very helpful and professional. The facility is clean and well managed.
Edrick Pejoro | First ImpressionsThe manager and staff were great to work with
tyler smith | Overall ExperienceNever answers their phone had to go in person then did not check me out of 206 so then got to try to handle that
JEANIE MURPHY | Overall ExperienceStaff is very helpful and represent their company very friendly and professionally. Good job👍🏼
MICHAEL RAYMOND | Overall ExperienceI just dont understand why i didnt get a refund for useing my unit for the month?
yelonda Troxel | Overall ExperienceThe hours that i could get into my storage unit were hard when you work until 6 pm Monday thru Friday. It only give you an hour during the week to be able to access your unit. I kept papers that were needed and it was hard to get them before a Saturday. Other than that , the service was good. Not sure the employee's but a young gentleman, couldn't have nicer or helpful.
Vicky McLamb | Overall ExperienceThank you Robert!
RON FIORELLI | Overall ExperienceGood price for that big of storage unit.
Kathy Kaeser | Overall Experiencethe unit I rented was too small,luckily they had a larger one available.It was almost a disaster!
Shelly Larson | First ImpressionsAlthough the facility was clean there is minimal parking and the double lock system is a pain. I also believe the two rate increases in two years was outrageous.
ron shroder | Overall ExperienceAccessing my storage before 7pm wasn’t always convenient. I wish the hours were later. I was disappointed to see there wasn’t a recycling bin. That could be a good earth friendly choice!
Lani Tucker | Overall ExperienceEverybody is very helpful and accommodating for all my needs. Thank you!
Wilhelmina Marapao | Overall ExperienceI've always enjoyed the customer service
Lisa Turner | First ImpressionsFriendly staff that was helpful and worked to.get us the best options.
Teshawna Sawyer | Overall ExperienceEverything went well during the two years we rented a storage unit.
ray absher | Overall ExperienceYour hours of being open needs to be later most people don't get off work til 5 then only have til 7:30 to move stuff or access the unit needs to b til 9:30 or 10.
laddie vigil | Overall ExperienceYour ramp was to steep with no anti-slip markers on the concrete. A little dangerous in the Winter when using the ramp with wet shoes and cart.
Michael Hoch | Overall ExperienceOverall I had a very positive experience here. The only reason for four stars is because upon moving out I noticed lots of large dead bugs (mostly crickets) in my unit and on my things.
Jordan Mclaughlin | Overall ExperienceRobert, the delivery person was an exceptionally helpful employee. His professionalism was appreciated.
Barry Nunnenkamp | Overall ExperienceComments emailed !
Elizabeth Goode | Overall ExperienceGreat experience and everyone was super helpful
Janelle Rosso | Overall ExperienceThe ramp leading up to the next Floor is so slippery especially while Pushing heavy carts. I’m surprised there aren’t any grip strips or traction of Some kind.
Lani Tucker | ReservationThank you
James Taylor | Overall ExperienceI would recommend this location.
CHUCK PEARSON | Overall ExperienceCharge more mileage
ALEXANDR caradjov | Overall ExperienceGood experience
Mike Dinkel | Overall Experience