Customer Reviews for U-Haul Moving & Storage of University City
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of University City
I set up hitch install for today, 12/21/2016. Per the email confirmation, I was to receive a call to schedule the time. I never received a call, so yesterday I called the number provided on the email, and was told to be at U-Haul at 7 a.m. When I arrived I was told the hitch installer was not reporting for work until 10 a.m. I left and went to work, then went back to U-Haul at 10 a.m. My vehicle was taken right in and I was prepared to wait, as the email said, up to 3 hours. Four hours later my vehicle was finally ready. I lost almost one full day of work. I am scheduled to pick up a trailer at this location 12/30/2016. I want to change locations.