All was good!
DAVID SMITH- South Carolina SC
- Greenville
- 29605
Customer Reviews for U-Haul Moving & Storage of W Greenville
(& White Horse Rd Hwy 25, New QT (quick trip) on the corner)
Services at this Location:
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
Billy Moore- Rating:
- 5.0
Customer did not leave a comment.
kathleen Boyd- Rating:
- 5.0
Customer did not leave a comment.
devencio mayes- Rating:
- 3.0
I was charged for a dolly I didn’t even receive. I was overcharged for gas when one of the reps told me I would be ok with the gas.
KENYA GAMBRELL- Rating:
- 1.0
This is unquestionably the worst uhaul I have ever seen. No one at front desk, no one knew where the unit assigned was, overcharged me and the list goes on. Employees seemed like they were recruited under a bridge. Never again.
Ladson Belcher- Rating:
- 5.0
Customer did not leave a comment.
VINCENT INZERILLO- Rating:
- 4.0
Customer did not leave a comment.
Isaiah Jones- Rating:
- 5.0
Customer did not leave a comment.
Alicia McInnis- Rating:
- 5.0
Customer did not leave a comment.
THOMAS MATTHEWS- Rating:
- 5.0
The radio didn't work properly and kept hearing a noise in the rear of the car. It was a bumping noise especially when I had passagers in the back. But the people that rented it to me said it was fine.
Natasha S. Thomas-Pugh- Rating:
- 1.0
Poor customer service. Rude management. Unwilling to help customer concerns
Kevin Vest- Rating:
- 5.0
truck was just dirty. everything else was good
Paula Bishop- Rating:
- 1.0
The storage unit was dark, gaps throughout the walls, full of cobwebs and the day I picked up my belongings it was full a tiny roaches. It was absolutely disgusting.
Rosa Rivas | Overall Experience- Rating:
- 5.0
Nice and helpful staff. It made my move easier.
Jewel Swinton- Rating:
- 5.0
Tim from Siler City, NC was absolutely fantastic to work with. Strongly recommended.
Elmarie Bodes- Rating:
- 3.0
Waiting area not good.
Luther Barnes- Rating:
- 4.0
After issues with my original schedule pick up location at Pelham Road, April was very nice and understanding. She offered extra mileage for my trouble having to drive 20 extra miles to this location. We didn't think we'd need it and turns out I went over by 4 miles. She was very helpful and nice.
Caitlynn Moore- Rating:
- 1.0
Do not change the pickup location without contacting the customer. Also, have the equipment READY once it is acquired.
Ryan OLear- Rating:
- 5.0
Customer did not leave a comment.
Shawn Murphy- Rating:
- 4.0
Customer did not leave a comment.
John Hicks- Rating:
- 3.0
Customer did not leave a comment.
Christian Cape | Overall Experience- Rating:
- 5.0
The truck was ok clean the truck had no ac and the rear lights were out so I couldn't see at night. So I had to go get some lights which added to the truck mileage so I had to pay extra for. The previous truck I rented from that location last week had a busted windshield and smelled bad it also had no right headlight so I couldn't use at night so i had to stip working at night and make an extra trip that morning. No refunds were given. I'm sure none of this was documented and I am a frequent renter I normally don't complain but come on this is getting bad. Staff is very friendly at this location I can say
TRAVALIS HOPKINS- Rating:
- 5.0
Customer did not leave a comment.
CHRIS MATTERN- Rating:
- 3.0
Customer did not leave a comment.
mary williams- Rating:
- 3.0
Customer did not leave a comment.
Leslie Carr- Rating:
- 5.0
Customer did not leave a comment.
LISA BRADLEY- Rating:
- 5.0
Customer did not leave a comment.
Dezerro Benton- Rating:
- 5.0
Todo muy bien
Stephanie Dominguez- Rating:
- 4.0
Customer did not leave a comment.
Miguel Martinez- Rating:
- 1.0
Customer service was terrible
Tamika Roberts | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Sonja Jordan- Rating:
- 1.0
The wait time and customer service is simply ridiculous!
Tamika Roberts- Rating:
- 4.0
Not enough people on a Sunday to run the store and put out trucks had to wait 15 minutes before someone got to us just to tell me we can just leave the keys
CHARLOTTE HENRY- Rating:
- 5.0
Great service! Very friendly and helpful.
joe schirripa- Rating:
- 5.0
Brittany was fantastic. She was helpful. She and her coworker worked hard to make my overall experience first class. Brittany even fixed my phone. How can you possibly as for more!
Michael Swindell- Rating:
- 5.0
I ran in just before closing time and still got top notch service! Thank you Grove Road U-Haul!
Gari Gregory- Rating:
- 5.0
Customer did not leave a comment.
Matthew Vigari- Rating:
- 5.0
Customer did not leave a comment.
TYRIQUE PALMER- Rating:
- 3.0
Thks
Janet Eligah | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Neal Smith- Rating:
- 1.0
I was not informed of additional fees. charged, after being told there were no additional fees!! AND refused a refund! FRAUD! DONT tell me everything is good and no additional fees, then after I am gone charge me. BAD BUSINESS ETHICS.
Ginger Quinton- Rating:
- 1.0
Bad staff
Maria Sanchez- Rating:
- 5.0
Nothing that I’m aware of. Great staff!
Devin Coit- Rating:
- 5.0
Customer did not leave a comment.
Kashawn Flowers- Rating:
- 5.0
I especially loved being able to reserve and check in on the app
Deborah Gibson- Rating:
- 1.0
The man who checked me in was extremely rude. I will not be back to this location
LEYLY BAGHEROF- Rating:
- 5.0
They made the move easy!
Glenn Sutherland- Rating:
- 5.0
Aaron was very informative, professional, and done as expected.
F R Vogenberg- Rating:
- 5.0
Friendly staff.
Ray Olsen- Rating:
- 5.0
hard to navigate location. Crew there were great
BRUCE AHERN- Rating:
- 4.0
Customer did not leave a comment.
Angelica English- Rating:
- 4.0
Customer did not leave a comment.
Scott Binkley- Rating:
- 5.0
Customer did not leave a comment.
Lee Harvin- Rating:
- 4.0
Customer did not leave a comment.
SAM ELROD- Rating:
- 4.0
Customer did not leave a comment.
Travis Powers- Rating:
- 5.0
Customer did not leave a comment.
Brantleigh Cook- Rating:
- 5.0
Customer did not leave a comment.
Brent Clymer- Rating:
- 5.0
Customer did not leave a comment.
Maria Lara- Rating:
- 5.0
Customer did not leave a comment.
Melissa Smith- Rating:
- 5.0
Customer did not leave a comment.
Timothy Dailey- Rating:
- 5.0
On line check in process was simple enough and made my time with the associate at the store very quick. She was very pleasant and professional getting the trailer ready for me and returning the trailer was just as quick with the assistance of the second associate.
Michael Baker- Rating:
- 5.0
Customer did not leave a comment.
james joe- Rating:
- 5.0
Staff was friendly and professional and was truck was grear
JACK SPARKMAN- Rating:
- 1.0
Had an appointment at 11:30 to have a simple hitch mounted, they didn’t take my car in until 12:45, with the excuse that only 2 people were working, didn’t finish until almost 1:30. Didn’t call to say they were running way behind schedule and to come later, no communication whatsoever
Sharon Samela- Rating:
- 4.0
Customer did not leave a comment.
Chris Plyler- Rating:
- 5.0
Customer wait area... sitting was very limited
Stephen Cruz- Rating:
- 5.0
Customer did not leave a comment.
Scott Barrier- Rating:
- 5.0
Good service and very convenience location.
Yenny Figueroa | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Courtney Ferguson- Rating:
- 4.0
Customer did not leave a comment.
Dawn Evans- Rating:
- 3.0
Manager Ruben Vega is a really nice guy but he is in need of help. I had hitch and wiring done. Ordered on line but only got hitch first trip wiring was not there had to go back second day for a total of my wait time there of 9 hours . To me that is unacceptable.
Anthony Morton- Rating:
- 1.0
The truck smelt like wet dog, or an homeless person was sleeping in. There wasn’t clean in the driving area. The door would not close all the way somebody’s checkbook was in there. That means it wasn’t properly cleaned.
BRANDON TETUAN- Rating:
- 4.0
Customer did not leave a comment.
Robert Martinez | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
leah sole- Rating:
- 3.0
Customer did not leave a comment.
Sarok Chalabe- Rating:
- 4.0
Customer did not leave a comment.
Arlyn Mouw- Rating:
- 5.0
Customer did not leave a comment.
brad strictland- Rating:
- 5.0
Customer did not leave a comment.
Tyrone Pitts Jr- Rating:
- 5.0
Customer did not leave a comment.
Lindsey Cole- Rating:
- 5.0
Customer did not leave a comment.
Rodney Hinson- Rating:
- 5.0
Customer did not leave a comment.
Billy Earley- Rating:
- 5.0
Both the attendant in Greenville and Port Charlotte were excellent.
Rob Kayla- Rating:
- 5.0
Customer did not leave a comment.
Kayla Anthony- Rating:
- 5.0
Very friendly staff
jonathan welch- Rating:
- 3.0
Customer did not leave a comment.
JAMES DRENNON- Rating:
- 1.0
Customer did not leave a comment.
Dmitry Chitlenov- Rating:
- 5.0
The employee was very professional. He made sure my trailer was hooked up right. I have used this site before and will us again in the future.
Mike Boring- Rating:
- 5.0
The team that works there especially Aaron and Daniel were very helpful and did everything to help me THANK YOU GUYS
Carol Stouffer- Rating:
- 3.0
Staff was rude and unhelpful
Terril Bates- Rating:
- 5.0
Customer did not leave a comment.
Quinton Kinman- Rating:
- 4.0
Better signage to indicate office. Somewhat friendlier staff.
KONSTANTINOS GRAMMENOPOULOS- Rating:
- 5.0
The staff was knowledgeable and professional
Keesha Johnson- Rating:
- 5.0
Customer did not leave a comment.
Gerardo Espinosa- Rating:
- 5.0
Customer did not leave a comment.
Alvin Green- Rating:
- 5.0
Customer did not leave a comment.
Thomas Scholten- Rating:
- 4.0
drop-off employee was helpful
Bryan Nikla- Rating:
- 5.0
Customer did not leave a comment.
Jaime Guadalupe- Rating:
- 1.0
Over charged
sharica littlejohn- Rating:
- 4.0
Trailer had wiring issues that required roadside assistance. Taillights were dim and nearly non-roadworthy
BRYAN HAWLEY- Rating:
- 3.0
The truck was old, brakes did not work well, and it did not smell good. The exterior was beat up terribly. Worst truck I’ve ever had from uhaul.
Steven Boatwright- Rating:
- 1.0
Not let someone make a reserve because of a relative doesn't make payments.
Destiny Garrett- Rating:
- 5.0
Customer did not leave a comment.
rollin butler- Rating:
- 5.0
These folks were very helpful and accommodating
Patrick McGinnis- Rating:
- 5.0
Customer did not leave a comment.
Stefone Smith- Rating:
- 5.0
Customer did not leave a comment.
Kevin Bouton- Rating:
- 5.0
Customer did not leave a comment.
DEATRIA GREEN | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Joseph Fisher | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Stanley Henry | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Charles Butler | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Wayne Pawlak | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Juliana Lindsey | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Deborah Scott | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
DORIS DE RIVAS | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Allysha Greene | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Robin Roach | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Margaret Fischer | Overall Experience- Rating:
- 1.0
The staff was rude, unprofessional, not helpful at all. I’ve communicated with the staff over the phone and in person on many occasions, all I ever got was unprofessional staff. I know in person I dealt with the male store manager and over the phone I dealt with a female. I also know in person I interacted with a African American woman and a Caucasian woman ALL were unprofessional. I would never recommend anyone to this particular location. I’ve been a customer with Uhaul for many years and I’ve used them when I moved from the west coast to the east coast as well as north to south vice versa. I give permission to uhaul to look up my account and see how much I’ve used there company and never have I ever experienced anything like this location.
SUKATI MILLER | Overall Experience- Rating:
- 1.0
I asked & paid, for a 1.5 bedroom space. Went to store my belongings, 2 days later. He rented me a closet
octavious nance | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Levi Reed | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
David Presnell | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
john christopher | Overall Experience- Rating:
- 4.0
The sales representative, Jesus, was extremely helpful.
DORIS DE RIVAS | First Impressions- Rating:
- 5.0
Thanks to Everybody I met there at the facility. It was a positive, pleasant experience..
Ronald Shuttlesworth | Overall Experience- Rating:
- 5.0
Excellent and safe.
ROSE JONES | Overall Experience- Rating:
- 5.0
Great customer service.
Mark Long | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Logan Ford | Overall Experience- Rating:
- 1.0
Awful
TIRRIAN GAINES | Overall Experience- Rating:
- 4.0
Thanks everyone for helping me with my moving/ storage needs. Everyone was patient and kind to me both day and evening staff. And April made sure that I got a bottom storage unit. The guys were very helpful also.
Ronald Shuttlesworth | First Impressions- Rating:
- 5.0
Costs much less than my non Uulhaul storage in FL.
David Presnell | First Impressions- Rating:
- 1.0
Booked 2 units plenty in advance since coming from Florida and wanted both outside for convince. 1 unit was occupied and no more available. Gave me an inside unit harder to get stuff into. Dirty and missing parts of the ceiling. Have no choice since I had to unload everything that night.
Vincent Klein | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Ciara Scott | Overall Experience- Rating:
- 5.0
Reuben (The Owner) took excellent care of me and made the entire process easy!
JONATHAN TUCK | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
JIYA RUTH | Overall Experience- Rating:
- 5.0
Staff was wonderful!!!
Lakeisha Smith | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
SHELA HUDSON | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Ciara Scott | First Impressions- Rating:
- 5.0
2nd was better then the first one
BOBBY HARPER | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Zach Bossick | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
JIYA RUTH | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jonathan Willis | First Impressions- Rating:
- 2.0
Rarely can you get someone to answer the phone. Even after you've been on hold for 20 min. They said the right person for my question would call me back, but I never recieved a return phone call.
Rachel Lewis | Online Move In- Rating:
- 4.0
Customer did not leave a comment.
Joanne Wyman | Overall Experience- Rating:
- 3.0
Did it's job, but wasn't 24 hour access. Also the rates kept increasing and increasing.
Kendrick Alltop | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
FREDERICK BROOKS | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Shereka Smith | Overall Experience- Rating:
- 5.0
Always clean and general manager and employees were friendly!
Brittany Rollando | Overall Experience- Rating:
- 5.0
Well done 👍🏼.
Raleigh McQueen | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
PAYTRENE SLOAN-FAIR | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Michelle Zalenski | Overall Experience- Rating:
- 5.0
I never encountered a group that was as great as Grove St in Greeneville SC
ELIZABETH BECKHAM | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
DEMETRIUS BACHANDOURIS | First Impressions- Rating:
- 5.0
The staff was helpful in helping me. The U-Haul app only accommodated me for a small storage space for all my belongings.. The staff saw that all my things would not fit into the small storage space, and willingly accommodated me a bigger space for the first month. Great staff and very stress free experience.
kevin cooper | First Impressions- Rating:
- 5.0
Overall this U-Haul center was definitely a blessing with my family need at most. We need a place to store some items really quick. The staff was great accommodating us. When we had to come back-and-forth to add or take things out of the storage unit it was easy comfortable safe and secure. I didn’t know how was going to feel about having an outdoor storage unit. But it was definitely a great experience.
Vertie Gause | Overall Experience- Rating:
- 5.0
The staff was extremely professional and friendly. They gave excellent customer service with a smile
Cynthia Rainey | First Impressions- Rating:
- 5.0
Excellent service
THERESA COLEMAN | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
HELEN WASHINGTON | Overall Experience- Rating:
- 5.0
They have a great staff at Grove RD
Debra Robinson | Overall Experience- Rating:
- 2.0
Forced to pay things that weren’t necessary and the storage floors weren’t clean. The staff were ok. The one guy who assisted us with the trailer was great. But the ladies who assisted with the storage were not punctual and typed in the information wrong such as name and ID expiration etc. Overall, bad experience and storage instruction wasn’t clear.
Samuel Berrios | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Debra Robinson | First Impressions- Rating:
- 5.0
Ty
MARION DODD | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
SONYA GRAY | Overall Experience- Rating:
- 5.0
The facility was excellent. But I made my reservation over the phone and they reserved the wrong type of room. I got a pull up instead of way indoor. But I am satisfied. If I need to move to a different type of room I will later down the road.
Vertie Gause | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
PRETELLA ROBINSON | First Impressions- Rating:
- 2.0
Why would someone design a storage facility with multiple floors and no elevator? I told the lady on the phone when I made the reservations for my truck, & storage I didn't want anything on the second floor, and she booked it anyway. The people who work in the actual store were really helpful, and cool, it is not their fault.
ashon mcneil | First Impressions- Rating:
- 2.0
Building was inside and had no lighting. Even though there was a light switch. Was told lights did not work. Made it very hard to see inside
PATTY WILLIAMS | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Joanna Burnside | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
tammy LYONS | Overall Experience- Rating:
- 5.0
This uhaul in south carolina is very friendly and very helpful 😀
Yvette Littles | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
tammy LYONS | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
John Smith | Overall Experience- Rating:
- 2.0
Clear directions to where the buildings and units are located
Brandi Gilland | Online Move In- Rating:
- 4.0
The only thing I can suggest is better communication about the buildings and units the locations.
Brandi Gilland | Online Move In- Rating:
- 5.0
You guys have been so good to me !!!
Miranda Bowen | Overall Experience- Rating:
- 5.0
Shereka and April were extremely helpful. They answered all my questions and i had a lot of them. Lol!!!! Great Facility
Michael Mckinney | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
WILLIAM FIELDS | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Jessica Holland | Overall Experience- Rating:
- 2.0
So many times i waited inside for 10+ minutes while an employee helped another customer, and there were other employees doing nothing but staring at me
Thomas Meyer | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Michael Mckinney | First Impressions- Rating:
- 5.0
Great staff; very helpful and professional. Facilities well maintained.
Matthew StClair | Overall Experience- Rating:
- 4.0
Professional and friendly staff. Overall good experience.
Matthew StClair | First Impressions- Rating:
- 4.0
The guy that set up the account for storage was helpful. His name was Bradley on Grove rd in Greenville SC
Orvia Glover | First Impressions- Rating:
- 1.0
My experience, unbenongst to me started the day I rented. I was not informed that the storage unit was not at the same place the drop off unit was. The staff at the Uhaul on Grove Rd did not inform me either. There were weird vibes so before leaving the 4x8 cargo rental where the cust serv rep told me to leave it, I called the general customer service line. they worked everything out and informed me of everything. I was not to be charged for anything else other than the rental and free month storage. So, now that all my stuff is in this storage unit on Grove...the key card they give me NEVER WORKS. from the very first time. I cant get in or out. I had to visit my storage unit several times and each time the reps were slow and unwilling to assist in getting me in or out of the gate. A cust serv rep ended up giving me a code *2425#...one of the cust serv reps came up to me and insisted I inform him who gave me the number so he could find the breach in the system. Luckily the last time I went to gather all my things, the gate was open. I packed all my things and took them to Public Storage. This was such a bad experience.
Lorena Campana | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Rhonda Fields | Overall Experience- Rating:
- 3.0
Was charged a $20 cleaning fee for a small empty box that was left in the uhaul. Also over charged for gas used. I drove less than 10 miles and uhaul charged me for 2 gallons of gas. Was not satisfied after paying for day use only. Felt like they got one over on me.
Travis Archibald | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jeff Sams | Overall Experience- Rating:
- 5.0
Had a bad experience in Richmond, VA. were picked up truck. But when got Greenville,S.C. location everything was straightened out. Thnx to Greenville I was pleased with outcome.
Rod Goldsmith | Overall Experience- Rating:
- 5.0
Good customer service
Jeff Sams | First Impressions- Rating:
- 5.0
I have recently relocated to Greenville, SC from Pittsburgh, and Tully went out of his way to accommodate my needs and explain and recommend goods and services he could offer to help in my transition. He was most helpful and friendly.
Jim Crnkovic | First Impressions- Rating:
- 4.0
#4. Usually the staff is helpful and friendly, but it depends on who is working. Sometimes, certain employees are not as friendly. My only other complaint is that I have a key card for the gate that I was given when I rented my original unit 100 which no longer works since I closed the second unit 123.
Elizabeth Crews | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Gloria Simpson | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Carisma Horencewich | Overall Experience- Rating:
- 5.0
I really appreciate everyone being so nice and kind U-Haul is the go to place
Theresa Anderson | Overall Experience- Rating:
- 5.0
Everything was great and everyone was nice and friendly U-Haul is the way to go
Theresa Anderson | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
CHRISTINE EDWARDS | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Sam Hill | Overall Experience- Rating:
- 5.0
Staff was extremely helpful, and friendly. Thank you.
Maria Lamia | Overall Experience- Rating:
- 5.0
Staff was polite and helpful, even on busy weekends.
Bartholomew Leon | Overall Experience- Rating:
- 5.0
Very helpful great customer service
Debra Robinson | First Impressions- Rating:
- 5.0
The staff is always super friendly and helpful.
Anthony Maneen | First Impressions- Rating:
- 2.0
Customer did not leave a comment.
michael wolter | First Impressions- Rating:
- 4.0
The staff was friendly and the carts inside the storage building are great. Our only problem/complaint is that the map of buildings and storage units given to us was NOT correct and therefore, we had a very difficult time finding our unit. Otherwise, all went well.
Elizabeth Crews | First Impressions- Rating:
- 4.0
Wonderful staff. Very helpful. Did get stuck inside the gate for the longest time (prior storm). No way to reach the front desk, so I almost had to jump the fence. Intercom not working.
Mike Creason | First Impressions- Rating:
- 5.0
Good size
ROOSEVELT WILLIAMS | First Impressions- Rating:
- 5.0
Pleasant experience, clean retail and service area. Excellent customer service/
paul videla | Overall Experience- Rating:
- 5.0
None
Don Brenton | Overall Experience- Rating:
- 3.0
Overall the experience was ok just alot of gossip between the workers about other customers in front of a customers..WOW what happend to having some Confidentiality, its just not good for busines.
Betty Irby | First Impressions- Rating:
- 5.0
Very helpful, polite,professional and efficient staff. The customer service is impeccable.
Stephen McCullough | Overall Experience- Rating:
- 5.0
Every thing was great
renae snoddy | Overall Experience- Rating:
- 5.0
Very helpful
Consander snowden | First Impressions- Rating:
- 5.0
Worked with me on a difficult situation. Good location, helpful friendly stafff, I will use them again and recommend to friends.
William Westmoreland | First Impressions- Rating:
- 1.0
Both manager and assistant manager have a very nasty attitude. No one ever answers the phone. I even called while in the store and it was completely empty and still no answer.UNFRIENDLY SERVICE!!!
briana scott | Overall Experience- Rating:
- 5.0
Thanks to you.
juanita miller | Overall Experience- Rating:
- 5.0
Jeff & his whole crew are superb!!! Your customer service is #1. Many business & companies could take some tips from you & your whole crew. Thank you for being amazing!
deanna johnson | Reservation- Rating:
- 5.0
Good service
MARY PONDER | Overall Experience- Rating:
- 5.0
Very good transaction
richard perkins | Overall Experience- Rating:
- 5.0
Always enjoy doing business with U-Haul M&S of West Greenville They are the "Good Guys" in the white hats.
JOHN DICKSON | Reservation- Rating:
- 3.0
It was not the facility but the mess up of our pods. The associates fixed the issue but stress was added to what should have been a simple shipment
Bonita Freitas | Overall Experience- Rating:
- 4.0
The manager was really nice, welcoming, and helpful with all our questions.
neal rottach | Overall Experience- Rating:
- 4.0
the owner was a bit condescending. this was our first time renting and he expected us to know everything and at first was a bit rude
cathy carpenter | Overall Experience- Rating:
- 3.0
When they physically moved units around, ours was facing away from the main area, & it took weeks for a fence to be installed. Then a low fence with no top wires and no cameras installed. NOT SECURE.
Derick Pindroh | Overall Experience- Rating:
- 5.0
Great experience.
RODNEY KOSER | Overall ExperienceAdditional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
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History
We have an adaptive reuse program to better the environment!