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Stephen PyzikiewiczCustomer Reviews for U-Haul at Grant Rd
(W Of Dodge Bl)
Services at this Location:
Contact Us
3555 E Grant RdTucson, AZ 85716
(W Of Dodge Bl)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
JOHN EISELE- Rating:
- 5.0
Everything went well and the staff were nice. The week before they also helped by confirming that my setup will work with the trailer I need before I made the appointment.
Christopher Puchalski- Rating:
- 5.0
Andy, who helped us with our rental was awesome. The van was clean and in great shape. The whole experience was seamless.
James Yager- Rating:
- 5.0
Customer did not leave a comment.
Ryan Burke- Rating:
- 5.0
Great service, went smoothly - thank you!!
Lisa Savage- Rating:
- 5.0
Pleasant experience. Staff were helpful and courteous.
Miriam Zagona- Rating:
- 4.0
Customer did not leave a comment.
MELISSA DONOVAN- Rating:
- 5.0
Customer did not leave a comment.
Leonard Hunter- Rating:
- 5.0
Customer did not leave a comment.
khaled sleiman- Rating:
- 5.0
We prefer this location to all others despite a higher cost. It has improved tremendously this year, helping us stay on top of things.
deena stewart hitzke- Rating:
- 3.0
Customer did not leave a comment.
Paul Gattone- Rating:
- 5.0
Customer did not leave a comment.
Mary Demery- Rating:
- 1.0
Customer did not leave a comment.
MICHAEL NELSON- Rating:
- 4.0
Customer did not leave a comment.
Chris Huff- Rating:
- 5.0
Customer did not leave a comment.
Patricia De Camargo- Rating:
- 5.0
Good experience
tarce moncrieffe- Rating:
- 4.0
Would of gave you 5 stars but the pickup truck I ordered wasn't available so I got stuck with a 10' box van. Nice vehicle but sucked down the gas. The man who helped me was fantastic and he deserves a raise 😊
sharon clay- Rating:
- 5.0
Customer did not leave a comment.
Allison Byrne- Rating:
- 4.0
Customer did not leave a comment.
Aries McGee- Rating:
- 4.0
Customer did not leave a comment.
Tom Bowler- Rating:
- 3.0
Hire security guard at night. This location is really sketchy after 8 pm.
Millicent Pepion- Rating:
- 3.0
Note: Check engine light came on when returning truck to drop off location, not sure if truck maintence is properly being done. Let customer drop off at preferred location instead of sending them way out of their way!!!
Russell Dupre- Rating:
- 5.0
Customer did not leave a comment.
John Hanzie- Rating:
- 4.0
Customer did not leave a comment.
ROBERT ALLEN BORTNER- Rating:
- 4.0
The truck was clean and comfortable to drive but it does have two problem that need your attention. The headlights are not really bright enough to drive with at night unless on bright. The requires driver to constantly turn off and on for oncoming traffic. The passenger window rattles constantly. we drove the truck 15 hours from Tucson to Austin and it drove us crazy. That definitely needs to be fixed. The staff at pickup and drop off were friendly and helpful. The lady who made the reservation for me was pretty rude. John Cook
JOHN COOK- Rating:
- 4.0
Customer did not leave a comment.
William Huff- Rating:
- 5.0
Customer did not leave a comment.
JANICE EMRICH- Rating:
- 2.0
The trailer was full of brush and rocks, employee very unfriendly at checkout and we returned a day early and no refund offered. I’m sure the trailer was available for rental a day earlier than expected so if rented they made double the money on it. Very bad experience at this location.
John Ulrickson- Rating:
- 5.0
Friendly, helpful and competent, They had me hooked up and off in minutes, and drop off was even quicker. I would recommend these guys. ( And the price for a local trailer rental was extremely reasonable).
James Restin- Rating:
- 5.0
Customer did not leave a comment.
Walter Schulz- Rating:
- 5.0
Customer did not leave a comment.
Lester Koike- Rating:
- 5.0
Still waiting on the return of the rest of my deposit this is the only thing that deters me when rent with uhaul
Kurt Schweiss- Rating:
- 5.0
Very pleasant customer service and easy pick up and drop off
Isaiah Greenwald- Rating:
- 3.0
There was water in the back of the cabin from a rotten seal that I had to clean. Also the radio nob didn't turn down easily. I finally go the volume down after messing with it for 5 mins.
matthew craig- Rating:
- 5.0
Friendly and efficient. Made our ‘last-minute’ worry free!
TIMOTHY MCCONVILLE- Rating:
- 4.0
Customer did not leave a comment.
Monterris Goshay- Rating:
- 5.0
Customer did not leave a comment.
Jonathan Galina-Mehlman- Rating:
- 5.0
Ben was great! Pay him more.
Olga Apolinarska- Rating:
- 5.0
Everything was fantastic!!!! Thank you!!!!
priscilla maldonado- Rating:
- 3.0
My order was messed up there truck was not ready or the reservation was messed ups I was charged a fuel charge even though I returned it at the same level and early. The guy who helped us was absolutely amazing and that was the only good thing about my experience.
Evelyn Bath- Rating:
- 5.0
Customer did not leave a comment.
Shawn Storey- Rating:
- 5.0
The staff are very friendly and helpful.
Kimm Cray- Rating:
- 3.0
Customer did not leave a comment.
john montana- Rating:
- 5.0
In route we received very professional assistance from Wolfe Automotive in Brady Texas with a loose car trailer strap. And they had a clean location.
gerald lubbers- Rating:
- 5.0
Jillian was great, very helpful.
hailey kyle- Rating:
- 5.0
Excellent and prompt pickup and return. Great experience, as expected.
Rex Richmond- Rating:
- 5.0
Grant's location is wonderful and the workers are helpful and kind.
Ashley Gonzalez- Rating:
- 5.0
All ideas great!
Bob Jones- Rating:
- 5.0
Customer did not leave a comment.
Larry Bateman- Rating:
- 5.0
Customer did not leave a comment.
Elaine Carleton- Rating:
- 5.0
Customer did not leave a comment.
John Miller Wells- Rating:
- 5.0
Great customer service, supportive and helpful. Thanks!
Dave Beck- Rating:
- 5.0
Had a great moving experience. All employees were pleasant, professional, courteous, and respectful. Staff helped when I needed the truck for a few more hours. Will recommend and use in the future.
Elizabeth Munsey- Rating:
- 4.0
Customer did not leave a comment.
Randy Scott- Rating:
- 5.0
Customer did not leave a comment.
Dana Wilkinson- Rating:
- 3.0
I wasn't refunded for the miles I hadn't driven which I had documented in front of another person at time of pickup and also at time of drop off. The associate never mentioned starting mileage nor was it on the printout given at time of pickup. In order to ensure not to overpay the refund, he instead not to address it at all and refused the refund.
Hilda Seeley- Rating:
- 5.0
Customer did not leave a comment.
Carlos Garcia- Rating:
- 5.0
Customer did not leave a comment.
JAMES LAWRENCE LUKER- Rating:
- 5.0
Our lights on the passenger side of the vehicle were inoperable No break lights. No turn signals No driving lights. Very dangerous. We should get a credit or something for a dangerous driving situation. Truce should have been inspected before being sent out. We didn't realize until after the vehicle was packed or we would have returned it immediately
Nicole Aversa Ferrante- Rating:
- 5.0
Customer did not leave a comment.
Donald Lichti- Rating:
- 5.0
Customer did not leave a comment.
Steve Hertler- Rating:
- 5.0
Especially for renting, this location had so many trucks and trailers. Like tons of every shape and size.
Collin Gillespie- Rating:
- 5.0
Customer did not leave a comment.
Mary Scanlan- Rating:
- 5.0
Customer did not leave a comment.
Thomas Cockrell- Rating:
- 5.0
Excellent service. Great team working there.
Brice Bradley- Rating:
- 5.0
Customer did not leave a comment.
Melissa Andrews- Rating:
- 5.0
Great customer service
Gustavo Blanco- Rating:
- 3.0
Customer did not leave a comment.
Kevin Mattocks- Rating:
- 5.0
Customer did not leave a comment.
Andrea Ruth- Rating:
- 5.0
Andy and Jillian were total professionals. Greatly appreciate their efforts
Michael Miller- Rating:
- 5.0
Customer did not leave a comment.
Linda Longhofer- Rating:
- 5.0
The staff is friendly, polite and knowledgeable. They helped me pick the exact right equipment for me. The truck was easy to drive and load with the ramp. The location is very convenient and they even provided safe parking for my car.
Sally Quick- Rating:
- 4.0
Forgot the dolly
kelly Ogle- Rating:
- 4.0
The staff was great. Courteous and efficient.
Keegan Conrad- Rating:
- 5.0
Customer did not leave a comment.
Aries McGee- Rating:
- 5.0
Nothing your service is great thank you
Robert Lujan- Rating:
- 5.0
Customer did not leave a comment.
Robert Linnaus- Rating:
- 5.0
Customer did not leave a comment.
Antonio M Fernando- Rating:
- 5.0
Customer did not leave a comment.
Perfecto Rivera- Rating:
- 5.0
Van could use exterior wash!
Lois Dyck- Rating:
- 5.0
Everything went better than expected - thank you!
dallas stevens- Rating:
- 5.0
Andy was very helpful
Lois Dyck- Rating:
- 5.0
Helpful, friendly and efficient assistance on pick up and drop off.
Mary Mack- Rating:
- 3.0
Customer did not leave a comment.
manuel leibas- Rating:
- 5.0
Nothing it was great
Brittney Mcknight- Rating:
- 4.0
Front end needs an alignment, Pulls to the right. Wiper blades need to be replaced. It would also help to have a longer ramp and the 26' truck. The auto trailer did just fine.
barbara leipold- Rating:
- 4.0
This locations staff is excellent.
Cliff Parks- Rating:
- 5.0
One of the most quick and efficient check out and drop off experiences i have had at any u haul location!
Kelsey Nussbaum- Rating:
- 5.0
Quick and efficient pick up and drop off.
Brian Kennedy- Rating:
- 5.0
Customer did not leave a comment.
Cornelius Pittman- Rating:
- 4.0
Customer did not leave a comment.
Eric Womer- Rating:
- 5.0
The staff has been always been helpful. Thank you for everything. Rafe Phipps
rafe phippps- Rating:
- 4.0
Customer did not leave a comment.
Justin Magiary- Rating:
- 5.0
Customer did not leave a comment.
Mariana Singletary- Rating:
- 5.0
Customer did not leave a comment.
Nati Gonzalez- Rating:
- 5.0
More help more than one person working would be great other than that everything else is excellent no other complaint just not enough help.
Robert Lujan- Rating:
- 3.0
Customer did not leave a comment.
Gregory Gilles- Rating:
- 5.0
The young man who helped me at this location was extremely helpful and a nice person.
John Petrie- Rating:
- 5.0
It has been a great experience. to have a staff so dedicated. I highly recommend this location!
shu-hui galich- Rating:
- 5.0
Thank you
Clare Lorring | Overall Experience- Rating:
- 5.0
Staff was very helpful and swift with service.
Zachary Tudor | Overall ExperienceAdditional Services at this Location
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