Customer Reviews for U-Haul at Sheridan & Mississippi
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul at Sheridan & Mississippi
Gavin has been great to work with. I've rented from his location several times.
Cheaper miles for business users.
The Problem ? I attempted to turn in a trailer at 130am. The sign wasnt lit, parkinglot was dark, and street construction blocked the entrance. I drove around tbe block amd drove past several times before I could find the entrance which is in no way marked. It was dangerous, there were other people sitting in a car near the overhead head door at well after 1am. In the UHaul parkinglot. It is aggravating to try to find your stupid entrance in the middle of the night. I had been driving since 7am. This is inexcusable ! I am a 52 year old disabled Veteran. I DO NOT NEED TO BE PUT IN DANGER !!!
The key didn't fit into the return lock box!
The two gentlemen that assisted me were extremely professional. Made the rental process quick and easy. They are an asset to your company. I will recommend this location to friends and family. Thanks happy Holidays!
They didnt check the gas it was on empty and wrote it was qouter of a tank didnt do paper work right and took over a hour too get helped
People were very friendly.
very fast and helpful, great service and nice people !
Nothing, everything was absolutely perfect! Thank you, I really like this location...
The gentleman who rented us the truck, was great. In the future I would not ask customers to go to the 38th and Tennyson location ever again to pick up a truck because that was a joke!
NOTHING TO IMPROVE! GREAT CUSTOMER SERVICE!!!!!
After national and local office assurance on size all they had was a smaller truck. It caused a fourth trip of 200 miles (400 round trip) to move our household goods. The written waver of size quarantee was not helpful in offsetting the added $400+ and 8 hours of driving.
Only one way in or out on a very very busy corner!
Guys were rude at pickup and rude at drop off. At drop off guy said not a word other than charge to card on file. I use to come to this location a lot and the guy that was here then was super friendly and helpful. Disappointed. Truck was extremely dirty inside
The customer service guy was awesome!! Very impressed. Thumbs up
This location helped me when the staff at the Green Mountain location were rude and unprofessional. The man at Sheridan and Mississippi was professional and courteous.
I thought the manager was rude.
Better location for ingress and egress of equipment
Hard to get in and out of due to traffic, but like the location.
All thought I had a great experience at this location it did seem under staffed
Despite the fact that my reservation was a bit askew, the staff of U-haul were tremendously helpful and pleasant. Kudos to Steven Moseley and his brother and Jeff at 8th Ave / Wadsworth location.