Customer Reviews for U-Haul of West Saint Petersburg

4,972 reviews

4020 66th St N   Saint Petersburg, FL 33709

(727) 344-3988

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(727) 344-3988

4020 66th St N
Saint Petersburg, FL 33709

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Extremely helpful, fast service.

MATTHEW S 
Rating:
5.0

Love this location; we use this location twice a year - customer service is always 100!

daniel p 
Rating:
5.0

The trailer hitch lights weren’t working when I connected the truck to my trailer. When I brought the truck back it was confirmed that the truck had a fuse that wasn’t working. This should be checked when a pickup is rented.

Kevin L 
Rating:
5.0

Customer did not leave a comment.

Bill W 
Rating:
5.0

The were great, friendly. Helpful, kind respectful. Overall excellent.

mariette d 
Rating:
5.0

Customer did not leave a comment.

vince m 
Rating:
1.0

Equipment wasn't available in our location even though we reserved weeks in advance. we had to go an hour out of our way. We didn't get a discount or a partial refund either.

Amanda O 
Rating:
5.0

Customer did not leave a comment.

LESLIE R 
Rating:
5.0

Joe and his staff were extremely helpful. I received email and text correspondence prior to my hitch install. Joe then did a great job installing in the time allotment Highly recommend them!

Tom M 
Rating:
5.0

The team at 66 th Street and 38 th Ave N St Pete Fl Uhaul are always on top of their game . The facility is clean organized kind and fast all of which means a lot to me and my employees. Seen a very bad review about a uhaul on Belcher in Largo today I went on that review and told that company to come to 46 Ave N store and rent there because they are always nice and right on time .

gale v 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
5.0

Nothing Everything is Excellent

Robert G 
Rating:
5.0

Customer did not leave a comment.

Christopher P 
Rating:
5.0

My rep had outstanding customer service today,. His demeanor was stand- off ish, however his service was quick. efficient,& on point.👍🏽 You go u-haul!🫶🏽

Tangela T 
Rating:
5.0

Customer did not leave a comment.

CHERYL C 
Rating:
5.0

They did an excellent job. Very quick and everything looks great!

Keith D 
Rating:
5.0

Customer did not leave a comment.

Scott B 
Rating:
5.0

Keep up the great work!!

Kristi S 
Rating:
5.0

Excellent service

kelly s 
Rating:
5.0

Joe & his staff are the best around we rent every week a truck we will not go anywhere else plus he helped us we had emergency and we needed a car hauler really fast and he helped us and got it for us and we love them to death. Thank you again Joe for your courtesy and always being there for us

harry l 
Rating:
5.0

Customer did not leave a comment.

KAY F 
Rating:
5.0

Cannot think of anything right except keep your pricing reasonable and low as possible.

Robert P 
Rating:
5.0

Customer did not leave a comment.

MARLENE H 
Rating:
4.0

Customer did not leave a comment.

Keith A 
Rating:
4.0

They were very busy yet the staff on hand did a great job!

Preston F 
Rating:
5.0

I try to only rent from this location . They are clean ready to go . If they don't have the truck I need they search for the closest one for me . 66th Uhaul is number 1 to me ‼️

David B 
Rating:
5.0

I literally thought the truck was going to fall apart when I was on the interstate. The brakes were soft and the steering was loose, it was tough to drive.

Mike C 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Just make sure that everyone who greets the public is as well trained and helpful as the gentleman who helped me. He was just great.

Michael F 
Rating:
5.0

Customer did not leave a comment.

CLINT B 
Rating:
4.0

All was done well, good store & people

Bob V 
Rating:
5.0

Customer did not leave a comment.

Jon S 
Rating:
1.0

You guys jackup the prices at the end of the contract and that's not cool for business

Marion B 
Rating:
4.0

Customer did not leave a comment.

Alexis L 
Rating:
5.0

Young man manager was extremely professional and efficient. Well organized.

RHETT R 
Rating:
5.0

Smooth and easy process! Friendly customer service. Will rent from this location again!

Melissa J 
Rating:
5.0

Customer did not leave a comment.

Jeff W 
Rating:
5.0

Customer did not leave a comment.

Boyd G 
Rating:
4.0

I originally reserved truck two weeks in advance The truck wasn’t available the day of pickup

MARK S 
Rating:
5.0

The guys took good care of me quickly and professionally .

KENNETH H 
Rating:
4.0

Customer did not leave a comment.

Keasha G 
Rating:
5.0

Always a easy truck renting experience..left my bluetooth speaker in the truck upon return and it was waiting for me when I came back..would recommend this location to anyone

Chris S 
Rating:
5.0

All personnel I dealt with were very professional and respectful.

james a 
Rating:
5.0

Customer did not leave a comment.

Karen M 
Rating:
5.0

Customer did not leave a comment.

Martin L 
Rating:
5.0

Nothing Thanks

FRANK R 
Rating:
5.0

Great customer service

Jeff B 
Rating:
5.0

Customer did not leave a comment.

Wm D 
Rating:
5.0

Customer did not leave a comment.

David G 
Rating:
5.0

Customer did not leave a comment.

Taylor P 
Rating:
5.0

The gentleman were very helpful and responsive to our pressing needs. The truck ran flawlessly and we arrived at our destination safely. I totally recommend this location.

Donald K 
Rating:
4.0

Staff was courteous and respectful and very helpful. I had went to the North 4th Street location first but they were not helpful at all and acted like I wasn't even there. I would never go back to that location again

gene r 
Rating:
5.0

Customer did not leave a comment.

Errol W 
Rating:
5.0

Joe, manager and the person who did the install, was terrific. Do what you can to keep him around. He's running the site, and doing it very well!

charles c 
Rating:
5.0

Nothing. Everyone I came in contact with was polite, friendly & professional. Great experience during a stressful time.

Robin P 
Rating:
5.0

Keep up the professional & good work Thanks again Linda

linda f 
Rating:
5.0

Customer did not leave a comment.

shirley f 
Rating:
5.0

Team made it easy from start to finish. Thank you!

Beau T 
Rating:
5.0

Customer did not leave a comment.

Robert A 
Rating:
4.0

Customer service was good. My only complaint is I reserved a truck and had to take a van.

Danielle J 
Rating:
5.0

Good service by friendly staff. Equipment was ready on time, appeared well maintained, and functioned as it should.

scott c 
Rating:
5.0

Phone App kept saying invalid code so I had to go to a person at the desk to get the truck.

Raymund C 
Rating:
5.0

Customer did not leave a comment.

Alisha D 
Rating:
5.0

Customer did not leave a comment.

Phil D 
Rating:
5.0

Todo muy bien

JORGE G 
Rating:
5.0

Customer did not leave a comment.

Ed l 
Rating:
5.0

Customer did not leave a comment.

Peter D 
Rating:
5.0

Customer did not leave a comment.

JAMES F 
Rating:
1.0

I was billed for something before I was even told about the bill. Very unprofessional

Alexandra H 
Rating:
5.0

They guys were great. Nice to deal with people on the ball especially since I did a last minute booking online.

Samuel H 
Rating:
5.0

It’s getting better every time.

Bill W 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Mark M 
Rating:
5.0

Very professional!! Not sure if it could be better.

ANTHONY B 
Rating:
4.0

Customer did not leave a comment.

richard S 
Rating:
5.0

our motorcycle trailer that we rented should have the ball bearings fixed. The trailer made it very uncomfortable to tow with all the thumping. I feel that it was not worth the rental fee and would like a partial refund.

James R 
Rating:
5.0

I have rented from this location a few times now and every time the employees are professional and friendly. This last time I needed to upsize the trailer last minute. The store manager Joe P. was helpful and happy to help me rent the trailer I needed. Great place, thanks again!

Yvonne H 
Rating:
5.0

Online check in was a little confusing, but otherwise great experience.

Jon L 
Rating:
5.0

Good customer service very friendly, and helpful

Jeff B 
Rating:
5.0

The staff was friendly and helpful. They also helped me in a timely manner.

Charles P 
Rating:
5.0

Everything from booking vehicle, picking up vehicle and returning vehicle was great! Thank You. Always would recommend this location to family and friends.

Jason L 
Rating:
5.0

I brought my own hitch, wiring harness, and pin because I have a hatchback and this is an unusual vehicle to put a hitch on. Joe had the install completed 30 minutes earlier than I expected, professionally installed, and I'll be able to test it out when I tow a trailer with it in 10 days. Hopefully, I won't have any reason to change my review.

tina b 
Rating:
5.0

Customer did not leave a comment.

Debra B 
Rating:
5.0

Customer did not leave a comment.

carl l 
Rating:
5.0

Truck rental went very smooth. Can't think of anything to improve. Your employee knew what he was doing and the return was made easy. Thank You

Brian H 
Rating:
4.0

Customer did not leave a comment.

Diana W 
Rating:
5.0

Customer did not leave a comment.

lael e 
Rating:
4.0

No comments. Everything went smoothly!

Michael I 
Rating:
5.0

Everyone was very nice and friendly. Will return to rent again.

DANNY p 
Rating:
5.0

Customer did not leave a comment.

Yosdany C 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
5.0

The entire staff both at drop off and pick up were amazing. Explained everything and got me through my rental. Drop off was easy and professional. This is a great team.

Robert B 
Rating:
5.0

Customer did not leave a comment.

Daniel P 
Rating:
4.0

Customer did not leave a comment.

Kenneth D 
Rating:
5.0

Customer did not leave a comment.

Dana C 
Rating:
5.0

Customer did not leave a comment.

cheyanne h 
Rating:
5.0

Keep up the great work!

Sharon R 
Rating:
5.0

Customer service was excellent! Thank you for your outstanding service.❤️

Angela A 
Rating:
5.0

Customer did not leave a comment.

claudia h 
Rating:
5.0

Customer did not leave a comment.

gene c 
Rating:
4.0

fine

Timothy T  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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