Customer Reviews for Value Store It 12
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Value Store It 12
The staff at this location is amazingly courteous and friendly. I even rented a storage unit from them. Miguel especially goes out of his way to please his customers, I would hire him to work for me. The truck however, was extremely dirty inside the cabin, dashboard and even the steering wheel.
When I came one single guy help me with everything very fast. My van was ready and full of gas. Everything was ready to go. And he send me the receipt by mail that way I get early to work. It was exelent. Im in love with your service.
The staff at this store was very pleasant and kind. they made my moving experience great with there fast service
Better customer service....Employees come off hostile
Overall good but two issues. I booked a 15ft with an easy lift s per the website. When I got there I was told none of the trucks had easy lift, only Penske trucks have those. So I changed my booking to a pick up truck as the tail height wasn't much higher and the rental and price p mile was cheaper. The truck was clean outside but stunk of cigarettes inside and had a cigarette burn on the seat, the windshield was nearly yellow inside with nicotine. Install a no smoking policy and charge those who flaunt it !
Suggest Adding at least one more 10' box truck to fleet at this location.
Booked truck with dollies. Upon arrival 2 of the 4 dollies were not available. I had to drive to another location 15 minutes away to pick up 2 other dollies where I had to wait in line again for almost 15 minutes before I received service.