Great location. Seamless. Thank-you
David C
Customer Reviews for Warrens Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was glas quick freiendky customer service 5 star thsnkyou
Gary BI was very pleased with the service I received. I had to drive 1.5 hours from BC to get there, but forgot about the time change. I sent a message saying I would be late and the owner was there waiting for me. I was greeted by a friendly and understanding person. I would definitely use this location again if I need a big trailer.
Michael TWarren and his crew always look after me! Greatly appreciated!
Kenneth JVery friendly, attentive and professional counter personnel and yard attendants.
Kenneth DVery and professional
RICK SThey charged me $50 for cleaning and after spending nearly $2000 on the rental I was not impressed
Tyler FCharge extra mileage and $50 cleaning fee.
Benjamin BBoth places top shelf
CLINT RI got charged a 25 cleaning fee...why? we cleaned it before we returned it!
Laurie DLove and respect for ur customers
Andra LWhen I picked this POS car dolly up in fairview it was buried in a snow bank and covered in snow and ice. Then I brought it up to the front so they could take a picture of the hook up and the kid doing that "checked" the lights, I was in whitecourt before I figured out the only lights working were the marker lights. I did check my side of the wiring when I got home and it worked fine.
Evan KHave more vehicles available closer to peace river. Cost me $70 for fuel. Should have been $20,
Joan SNot a thing! I was extremely happy with all the help and professionalism that Warren’s Automotive provided! A great team you have there. Equipment was top notch! Would recommend this location to everyone. Thank -You all so so much for making this as simple as it was. Cheers 🥂
CARRIE PThe person was being helpful although the situation that I encounter with U-haul does not concerns him.
Charlie GEverything was great! Friendly service and helpful with hooking up equipment. Good job.
Allison Ceverything was done very well Thanks
GARRY CI didn’t realize I could return it to a different location when I ordered it I had to return it to the same spot because it was rented the next day
Peter HWarrens is a small town business but has a huge heart! Always goes ABOVE AND BEYOND FOR THE BEST SERVICE POSSIBLE!
JOY HThe service was very prompt and friendly! The trailer was clean and ready to go! Great experience! I would definitely go to Warrens Automotive again!
Donald MWhen the wiring is hooked up make sure it is secured so it won’t drop onto the road
DARRELL CExcellent Customer Service
Raymond MFriendly and helpful.
Shondra WIn person check in process is slow and cumbersome. It took about 45 minutes for me to pick up my uhaul trailer. The company could benefit from making the process simpler, faster and more user friendly for customers.
ANDREW ZService was very slow. And they seemed that they where very unsure of things
Gerald WThey are a tire shop as well. And had no help with my questions.
Danielle HThe drop off location was very clean and professional looking, very friendly
RICK SVery good service provided by Warren.
CORINNE JWarren was excellent, and very helpful. Unfortunately he was the only good part of my experience. The organizational skills of the entire company were less than exemplary. I had to drive out of my way to both pick up, and return my Uhaul, and it seemed as if the lady responsible for receiving my equipment after I was done with it had never used a computer before. Good day.
Shane DKeep up the great service
TRACEY HIt was good prompt service so no negative or constructive criticism.
David FService was absolutely 100% excellent from the owner Warren... excellent representative for U-Haul rentals...arranged my rental from his end in Fairview Alberta absolutely fantastic helpful service
LEE HVery helpful. 5 star!
LEAH MUnfortunately the business was closed for the weekend but we were still able to drop off and sign off virtually.
Darcy Jvery satisfied! Keep up the excellent service !
JOY HWhen I needed an extra day Warren was way more than accommodating and I really appreciated that.
Deborah NVery friendly staff, went over and above
STEPHANIE NWarren’s provides incredible customer service. Top notch.
Markus LHow about when someone books a uhaul in advance that it is actually available that day within a 25km proximity. And if it is not available then there should be at the bare minimum compensation for the gas and time and stress it is to go 1.5 hrs in the the complete opposite direction for both of your chosen locations. Having this very abrupt change 2 days before I was set to move left me completely without options and made for a very frustrating experience. The ONLY saving grace from my interaction with uhaul were the gentlemen assisting me at the pick up and drop off locations. Guarantee I will not be using uhaul again.
Jennifer PNothing I can think of.
Margaret MVery professional service!
Len W