Customer Reviews for West Valley RV & Marine
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of West Valley RV & Marine
I return the vehicle with the same fuel level and that they still charged me additional
Drive in through cactus Jacks otherwise a little hard to see off the street
Everything was GREAT! The young lady at the counter was nice, sweet, and very professional. I will definitely be back.
Continue to be incredibly wonderful in every way.
The staff was friendly. Unfortunately, the products available were lacking and the options for trucks was not great. It would be great to get a large truck with a Diesel engine.
Got a call from U-haul at 11:30 am on the day to turn in the truck. Said we were late and the truck needed to be turned in at 8:00 am. Gave me a location she said was two miles form my house. Took me over a half an hour to get there. Then the clerk argued about my renting furniture blankets I never did. Overall the move was a headache.
The staff at this location was very professional. They we're patient and worked with me in a obscure situation. Thanks. Ernie
It was excellent in service but office location a little difficult to find. The experience could not have been better. I will always use this location for my moving needs and recommend them highly.
Guard dog was friendly haha
Facilities manager went above an beyond. The equipment was ready, he helped instruct how to use the equipment, helped with guiding my car onto the vehicle carrier, helped insure everything was connected properly, and even tutored how to avoid problems with incorrect installation of future equipment. I called because I was running late and he went out of his way to stay until I got there, he unhitched the vehicle carrier, then checked me out of the computer, gave me a receipt and I was on my way. I would recommend this location to anyone. Fast, friendly, professional, makes you feel like you are his only customer even though you are not and he treats everyone the same. Great doing business at this location. 5 stars!
Very nice staff at this location, pleasant and willing to work with you.
Staff are very friendly.
Just probably need more space to drop vehicles after hours.
very courteous attendants. but location is not easily visible.
Very professional people with a very high quality customer and service. Great facility. The equipment was unhooked professionally and thoroughly. Thank you very much.
They need to put a sign up at their front gate indicating where 24 drop off is located and instructions on how to do it. I came in to drop off and couldn't figure out how to. I talked to others who said the same thing.