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Radhames L.
Customer Reviews for X Treme Connections
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I could not use the tow dolly as the breaks light and indicated on left side were not working Also the chain to tie the car on left side was broken with out the s hook
abdul M.Customer Service right on point externally professional
Janet S.The operator was very helpful and polite
Jose V.Discount loyal customers
Damali E.Tienen un excelente servicio
Yokaira R.The area was way to small for the trucks and the interior of the truck was not clean when it was picked up as a blue drink was spilled everywhere and when I went to drop it off the gate to get in was locked.
Tyler S.I just wish he would of let me finish my check in
Crystal M.Update the trucks that's all
Michelle H.Ellos son los mejores
Abraham R.Good Service!
AIMEE G.Better truck maintenance. Wind shield wipers didn't work, driving in bad weather was very unsafe. Truck felt unsafe to drive in general.
Malik J.Dirty interior vehicle. Scheduled for 7am, but location opens at 8am. Only received 5 and a half hours instead of 6.
Joseph G.The people at this location could not have helped me any more than they did. When I want to rent a truck, this is where I am gong to go.
Alan B.THEY SHOULD BE OPEN TO HELP THE CUSTOMER ON UNDERSTANDING A BOUT THE FUEL BETTER. I FUELD THE VEHICLE THEN THEY HAPPILY CHARGED ME ANOTHER$7.99. I FEEL THEY WERE WRONG ON THE GAUGE BECEAUSE I PUT IN WHAT I USED WITH A RECEIPT OF OVER 13.00 AND
roselyn O.Clean interior but overall a great experience.
Kenneth P.Starting price and after price are absolutely unacceptable i went from expecting a $35 bill to a $73 bill. Ridiculous
Emmanuel G.N/A
RAMON D.Was disgusting
SAMANTHA M.Overcharged me for gas. The check engine light in the truck was on. And charged me for the insurance even though I opted out for any insurance on the vehicle
Corey F.A rep never reached back out to me, I never got my furniture pads, and I'm owed the money
Melissa S.Employee that checked in the return of the truck was very friendly and helpful
Michael R.I wanted to use a different location. I was confused by the website and was not expecting to pick up at the N. 7th St. site.
Mark C.I did not opt for coverage while reserving the vehicle. But it was added to my bill. I explained that but I was told it's based on my selection while reserving. I am totally unhappy with the billing.
Karthic N.Communication was poor and people that work there are really nasty .
Ashley P.My trunk didn't work the cables snapped I wasn't able to use the truck I need a refund
Tayyab M.The truck had rice all over the floor. I reserved at the 373 w. Susquehanna street address in Allentown but when they got there they told me that someone had not returned the truck. So they sent me to the other location. No phone call to let me know. Started the moving evening on the wrong foot.
Kenneth M.Everything was great, from the customer service to the equipment. And best part is, I live 10 seconds down the street from this location.
salomon S.Parking, but it is in center city.
James R.I will lead with noting that the customer service was really good - quick, friendly, and helpful. However, my reservation was altered the night before pickup by UHaul. My pickup was moved from a familiar and convenient location (which I selected strategically) to a small scrapyard/garage/electronics store in the middle of a busy downtown with lots of one-ways, pedestrians, meter parking, and traffic. The location itself is very difficult to navigate, especially with a 15' moving truck. The price was too much for 8 hours of use, especially when I found out I was being charged for mileage and gas on top of the rental equipment charge (which was actually the cheapest part). Overall, I was displeased with UHauls pricing and changing my reservation last minute, but was satisfied with the service doing the best they could with such a rough location.
Tyler C.They steal gas money from you. I filled the tank back up to their specifications and they said I left it under their specifications the next morning by two gallons and then charged me for it.
Omar R.Keep up the good work!
Farley O.Great service, fast and professional.
Andrea R.Customer friendly and reliable
SANDRA A.Didn't get any refund
Khaliq C.I got over charged by 10$
KEVIN G.I never received the deposit back. They don't give me receipt. Then I know why they charge me more then supposed be
Ely C.It was difficult getting the uhaul out of the area very small
Anthony F.I only had the truck for a couple hours and had to call roadside services. That's ridiculous. I would not recommend using them to anyone. I have rented from Uhaul several times and this has been our worst experience yet. We still have to rent another truck but will be finding somewhere else to rent from next time.
MICHELLE W.Service was awesome. Truck Excellent. Able to accomplish my task with ease
Sandra A.