Customer Reviews for Your Storage Center PAFB
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Your Storage Center PAFB
My utilization of u-haul was excellent. Great person working at the facility, thoroughly went over all the details and the truck. The equipment was in serviceable condition and left me worry free. Again, great guy at the rental location.....it's the people like that make people like my repeat customers.
The owner John B. at Your Storage Center PAFB, is just the best! Very kind and excellent customer service! I will absolutely recommend U-Haul because of him!!!
Great experience! Thanks uhaul!
The gentleman that works at this facility handles customers and transactions in a manner that anyone in customer service should strive to be
Was able to assist in a short notice rental; Very friendly and professional; Explained all options well so I could choose my needs
The customer service was awesome. Pick up was smooth and drop off was just as easy.
friendly professional service I would return and will recommend them to others
The guys were really easy to deal with. Had a great experience and also got a uhaul for a great price.
The service was great - no improvements needed.
Very friendly staff went out of his way to make my experience great! Truck ready and clean, facility was spotless and well maintained. I would go out of my way to use this location again.
The owner and manager was great, very nice and very helpful. Would rent from here again!
Man to helped me was a gentleman and very pleasant
The customer service was excellent! The service was fast and friendly and overall a great experience. Definitely all the things you're looking for when dealing with something as stressful as moving.
Very helpful getting a truck on short notice.
As a military member I've rented a lot of uhaul in a lot of places for a long time now. The gentleman who runs this establishment gave me by far my best expierence. I cannot say enough about his wonderful costumer service. If I move again here he'll have my buisness, and I'll recommend this location to everyone. We'll done.
The owner of the facility was very helpful. I would recommend him to others.
the gentlemen running this site was awesome and very professional. If I ever need another Uhaul, I'll be sure to visit this location again.
Nothing, the gentleman was great!!
Outstanding customer service. Outstanding van/equipmemt. New vehicle with outstanding performance. Only one concern, the air conditioner stopped performing well on my return trip. Thank you
John was great. Passing by, I called to see if he had any vans, half hour later, driving down the road. John is also a pleasure to talk with... Very friendly. Will be back next time I need a rental.
Thank you john!
The location I rented from was fantastic and super helpful. Their service was wonderful, the man at the counter was extremely friendly, and the moving van was in great condition. Would highly recommend the location!
However, over the course of 2 days all the interactions I had with UHaul Customer Service were absolutely horrifying. The worst customer service experience I have ever had. The website and the call center reported 2 different things. I was able to reserve what I needed over the website, however, the call center staff did not see any availabilities listed. My rental went off fine, but I am not at all impressed with Uhaul Customer Service.
Nothing....the customer service provided was the best I have had in a while.