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U-Haul Moving & Storage of Dartmouth

Overall rating: 4 out of 5 stars

Kyle W. on 8/23/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

David D. on 8/23/2016
Rating: 3 out of 5 stars

The associate (female )behind the counter was rude and unhelpful. Had to pass me to another associate because she didn't know what to do. Payment was a hassle. I have used u-haul before with no problems. This last experience was the worst. Might have been a bad day or something.

ROGER O. on 8/23/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Muhammad N. on 8/23/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

paul c. on 8/23/2016
Rating: 3 out of 5 stars

Make sure that the truck is in good working order.The truck had smoke coming out from underneath of it.The truck was hard to start and ran very rough.The truck was very old .I run a moving company and need good quality trucks.My customers deserve that much.

Camilla D. on 8/22/2016
Rating: 5 out of 5 stars

make coffee, tea and water available to customers

David M. on 8/22/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Sheila G. on 8/22/2016
Rating: 5 out of 5 stars

The staff were awesome

TRAVIS M. on 8/22/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

melissa y. on 8/22/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Sarah M. on 8/22/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

STEPHANIE A. on 8/22/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Amanda H. on 8/21/2016
Rating: 3 out of 5 stars

Very few parking spots for large truck

Scott M. on 8/21/2016
Rating: 4 out of 5 stars

Cheaper top ups for fuel when returning...and why the double charge extra for using a visa card...seemed that it was snuck in there on the invoice???

ERIC C on 8/21/2016
Rating: 4 out of 5 stars

Have no complaints can speak particular of Sud at the facility I used he was very personable and accommodating. So much so I asked his name. Thank you Eric

CINDY T. on 8/21/2016
Rating: 1 out of 5 stars

Im frustrated with the service I received. I only rented an appliance trolly amd a furniture trolly. $17 plus tx. I was simply told to drop them off on Sunday. I rented them Saturday morning. I had no idea you were open before noon and was not told a specific time for drop off. So I returned them when I had a free few minutes around 3pm assuming I had till close the next day. I was charged for two days. I did not need them for that long and prepaid for one day. This was not explained and I do not think I should have to pay for two days as a result. Regards Cindy

Mark W. on 8/21/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

BRIAN G. on 8/21/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Frank S. on 8/21/2016
Rating: 4 out of 5 stars

Parking lot was crowded and busy, better access, ease of entry exit could be improved.

Molly M. on 8/20/2016
Rating: 5 out of 5 stars

Great service, fast and well organized. Efficient and friendly staff

Mark M. on 8/20/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

marissa w. on 8/20/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

murray c. on 8/20/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Mario L. on 8/20/2016
Rating: 4 out of 5 stars

Great service ,a good group of people .

Ed B. on 8/20/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

bob t. on 8/19/2016
Rating: 4 out of 5 stars

No other comments.

Vadim S. on 8/19/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Derek C. on 8/19/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Ian H. on 8/18/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

janet m. on 8/18/2016
Rating: 5 out of 5 stars

When leaving phone messages make sure you speak slowly when giving your phone no. and repeat it. Given your phone number is no longer in the yellow pages, and I'm tired of doing the hard work to contact you, it is important!! Wireless system upstairs didn't work and 1.5 hours to do the work - I was charged for 2 hours of installation. I don't think that's fair. Otherwise thank you for the excellent service on the things that are most important - hitch installation.

David P. on 8/18/2016
Rating: 3 out of 5 stars

Very friendly staff, instore and outside. Check in and return smooth and quick.

Jane W. on 8/18/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Monty S. on 8/18/2016
Rating: 5 out of 5 stars

great, no problems

Andre C. on 8/15/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

SEPHEN C. on 8/15/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

PENG Z. on 8/15/2016
Rating: 1 out of 5 stars

The clerk messed up my reservation and I had to make a new reservation.

Wendy M. on 8/15/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Randy K. on 8/14/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

JACOB S. on 8/14/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Joseph F. on 8/14/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Rhona W. on 8/14/2016
Rating: 5 out of 5 stars

Make sure trucks are up to proper mechanical standards. The air conditioning failed. Front steering was very sloppy, loose, and extremely hard time to keep truck on road. Truck was clean.

allan F. on 8/13/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Alan B. on 8/13/2016
Rating: 2 out of 5 stars

Customer did not leave a comment.

ALAN B. on 8/13/2016
Rating: 3 out of 5 stars

Truck was in poor shape!

BILL B. on 8/13/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Jason K. on 8/13/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

David H. on 8/13/2016
Rating: 5 out of 5 stars

The trailer worked well and the return took only a few minutes.

RYAN G. on 8/13/2016
Rating: 5 out of 5 stars

Great overall experience. Nick at the front counter was great to deal with and although I have used UHAUL multiple times, he explained everything so perfectly and I learned something.

Su M. on 8/12/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

John A. on 8/12/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

gary w. on 8/12/2016
Rating: 4 out of 5 stars

Reliable computer system, when picking up the vehicle and returning both times the computer system was down, Not a major problem as the staff at that location are very friendly and helpful, even with the computers down and having to do things the long way it was still a good experience.

Adam M. on 8/11/2016
Rating: 4 out of 5 stars

Don't advertise such low rates when 1 day cost me $160! Otherwise, great service.

Andrew W. on 8/11/2016
Rating: 5 out of 5 stars

Truck started having issues on way back to uhaul. Informed them and it was in shop being looked at before I left. Everyone person from reservation, picking truck, going over truck before leaving, return inspection and final guy to close off rental EVERYONE was professional and polite

Mark S on 8/11/2016
Rating: 1 out of 5 stars

Ubox was not delivered to destination. Had to empty Ubox at original drop-off point and load contents into truck for 1,600 km move.

paula h. on 8/10/2016
Rating: 5 out of 5 stars

Friendly helpful people!

Pieter D. on 8/10/2016
Rating: 4 out of 5 stars

Efficient and correct :-)

Peter O. on 8/9/2016
Rating: 1 out of 5 stars

Try make this short. I called for a estimate for a hitch gave my info and received a few calls over a few week span and I told them I would call when I was ready. I then called and talked to a guy there to find out the lady who took my info didn't even have the model of my car right and was going to put on the wrong hitch, so we got that fixed he gave me my new quote said they had them in so I made my appointment got the confirmation of my appointment it was all good. It was for 08/09/2016 at 1:00 pm. I took the afternoon off work to get this done so I showed up for them to tell me they didn't have one and then said my appointment was not until next week,and also they had a broken hitch that they needed parts for. I showed them my quote and appointment that I had and they still told me I was wrong they didn't update. So what I think they broke a hitch used mine and didn't have time to replace it with a new one and then tried to tell me I had it wrong. So would I and will I tell anybody to go there, no way in hell it was the the worst customer services I think I ever had I didn't even get a sorry Sir we messed up.

Robert D. on 8/9/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

RACHEL N. on 8/9/2016
Rating: 3 out of 5 stars

Just dropped equipment off. Did not deal with staff.

Patrick M. on 8/9/2016
Rating: 5 out of 5 stars

since motorcycle trailer was unavailable, I was given a regular 5'X9' trailer. It worked well but needed to have a wheel chuck to keep the wheel from turning while trailing.

Dave W. on 8/9/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Laura R. on 8/9/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Darrell G. on 8/8/2016
Rating: 4 out of 5 stars

The one way drop off at the other end in Shediac New Brunswick was the problem with this move.Your outlet there after droping it off on a sunday charged more then they should have.My poor wife aa exhausted as she was swept and cleaned that truck thoroughly before droping off the keys.He charged us for more sweeping today when he opened and did his check. We're extremely displeased.He even charged more like $25 for more gas that we shoiuldn't of had to pay for, the tank was put at the same level of gas as it had when we picked it up, He also said we were over on kilometers 60 and our whole trip in the allowable 371 kilometers wasn't over at all, over billed and are disputing this further with your customer service people.I'll never leave a drop ever again with out being present with your outlet there. He's taking money out of my pocket.Got two more trips of the same nature coming up, if this doesn't get rectified I'll be tsking my business somewhere else,my honesty and cleanliness has been insalted by these crazy extra costs that I have no control over.My regards Darrell Graham

john d. on 8/8/2016
Rating: 3 out of 5 stars

I had booked the vehicle to have a trailer hitch. Who I arrived at my destination, I realized it was not installed. It was a big inconvenience which added to my mileage and driving time. A check list for staff to review prior to leaving the site for special items would be ideal.

anthony n. on 8/8/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Jasmin S. on 8/8/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

ELIZABETH C on 8/8/2016
Rating: 5 out of 5 stars

Friendly staff, incredibly clean indoor hallways and facilities. I feel very safe and comfortable using this facility for my storage.

Marty L. on 8/8/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

bill b. on 8/7/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

khalehla P. on 8/7/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

paul m. on 8/7/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

PAULINE G. on 8/6/2016
Rating: 4 out of 5 stars

My only complaint is the headlights, were too dim and the bright headlights appeared to be off focus, pointing up too high. Otherwises, your staff at both location, Dartmouth, Nova Scotia and Ontario were excellent. They were very helpful, respectful and took the time to make certain that you were clear and understood all information. They kept you updated and was always willing to listen to you and answer your questions. I was very pleased with the service, at all times. I would recommend U-Haul to anyone… Please keep up the great service. Thanks to all the staff and making my moving a whole easier …

frank m. on 8/6/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

fred m. on 8/5/2016
Rating: 5 out of 5 stars

Lot attendant was very professional and pleasant to deal with.

ERNIE B. on 8/5/2016
Rating: 3 out of 5 stars

unoragnized

Joe N. on 8/5/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Richard J. on 8/5/2016
Rating: 4 out of 5 stars

As I am in the service industry I do not understand why words like No or can't are used. Unless it breaks the Law(government) so Here is my concern. The facility in Dartmouth is above average. It can get tight moving around it but the staff are Great. call center or head office does not understand customer service. Had originally booked the transport to be picked up in Moncton on Thursday . Got a call on the Wednesday 3:30 pm saying not able to as dropped in shediac. Good 30 minutes one way out of my way. I was speaking to Ryan explained little bit out of the way in a hour round trip and fuel to get it etc.this is more than a little then figured Dartmouth as I live close by. No problem 24 hours pick it up at 4 has to be back by four. I said can we arrange that if running late no extra fee he said NO. I am in the service business and unless it is going to break a Law as my job entails laws that effect my job daily I would do as head office asks of me. All I wanted was him to make sure no issue with being late an hour two max. He said I can't and no . Yes each location is run sperately but head office should be able to make a customer happy. Team in Dartmouth great experience and I rent allot from uhaul and it is the team in dartmouth and the locations that make the difference not the call centre as they are not on the ground in front of the customer I guess easier to say the No or Can't. Simple fix if you ask me note on reservation and a call to the centre to explain to them . If was last unit and worried about it being late even a call to me half way into day how is the time looking and I would have been able to say on time or running behind an hour.. WIll I rent again yes as the team in Dartmouth is great. Do I look forward to call from the call centre I do not.

PAMELA F. on 8/4/2016
Rating: 5 out of 5 stars

Everything was quick and affordable. I was expecting it to cost more. Thanks... The service was great.

nathaniel k. on 8/4/2016
Rating: 5 out of 5 stars

I had a fabulous experience. The staff were very knowledgeable, courteous and polite. They ensured that I fully understood my contract and they answered all my questions to my satisfaction. The attendant who gave me the Van also ensured that I had no questions and he also verified that I understood the rental agreement.

Ryan J. on 8/3/2016
Rating: 1 out of 5 stars

Well my vehicle was suppose to have a trailer hitch and wiring done to it....After payment was given I checked over my vehicle and the wiring was not done buy I was charged for it .I am not impressed.I now have to make other arrangements to drop my vehicle back off to have work done to it that I already had paid for..Like I said I am not impressed at all...I hope money will be returned to me for this....I would not recommend u haul to anyone...I expect a call to accommodate my in convince to have the wiring completed and money back.

greg j. on 8/3/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Jenni M. on 8/3/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

David C. on 8/3/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

TIMOTHY H on 8/3/2016
Rating: 5 out of 5 stars

Overall we were very pleased with the staff and the facilities.

Edward L. on 8/3/2016
Rating: 3 out of 5 stars

Start with some free km to begin with

Shirley D. on 8/2/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

LINDA T. on 8/2/2016
Rating: 5 out of 5 stars

Each employee was friendly and helpful. It was quick and easy to drop off the trailer. Thank-you!

Paul Q. on 8/2/2016
Rating: 3 out of 5 stars

Truck was well maintained, however it was full of splattered bugs. All over the mirrors and windshield. If I am liable to bring the truck back clean or else face additional charges, I would expect it to be clean when I first get it.

Adam T. on 8/2/2016
Rating: 5 out of 5 stars

very fast in and out, smoooth like butter.

lori W. on 8/2/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Brian S. on 8/2/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Peter M. on 8/2/2016
Rating: 3 out of 5 stars

Computer terminal that counter staff was using didn't work / very slow . What usually take 5 min or less took aprox 15 minutes. Slowed down my start up , but also had other customers waiting in line frustrated. Outside guy hooked me up quickly and I was on my way. Overall a good experience, except for the counter delay

Michelle D. on 8/1/2016
Rating: 5 out of 5 stars

Nothing! Everything was great!

Kaitlyn E. on 8/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

PATRICIA V on 8/1/2016
Rating: 5 out of 5 stars

I think I did this already.Thanks for the great service!

Patricia V. on 8/1/2016
Rating: 5 out of 5 stars

Wow! Drop off was so easy even with the long line. There was an issue in another line because a truck had not been returned (sorry about the eavesdropping). I mentioned that he should let them have the truck I was returning and he did. Problem solved!

Danielle K. on 8/1/2016
Rating: 1 out of 5 stars

Every single thing I put down for my reservation I did not get. In the end I had to drive outside of my city Halifax over to another city Dartmouth to get a size van that I didn't originally ask for. Then I had to pay the additional km of driving out to Dartmouth and back to Halifax twice.. Adding $20 to the cost of my rental, a toll fee and significantly limiting the time I had for a move by taking 1 hour of my rental time to driving alone. Making it hardly even worth it. I couldn't complete what I needed to in the time I had rented it because of the driving. I would not recommend this. I understand there are only limited amounts of trucks available but some Kms should be offered to people who are moved to pick up at a drastically farther location.

allen h. on 8/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

nathaniel k. on 8/1/2016
Rating: 3 out of 5 stars

When I showed up for my pick-up the clerk could not find my reservation in my name. I said oh I must be at 560 Windmill Road. The clerk told me that was don the road. When I found 560 I discovered it was a lighting shop. Went back to original location the clerk checked my name again and had no luck and then check using my phone number and my reservation was found. When I made the reservation the booking agent spelled my name wrong. I know they were extremely busy however; 1. I found there was no customer service because they could have done more initially to find my reservation. 2. They could have wait wait a minute there is no U-Haul at 56 Windmill Road. Other than that it was a great U-Haul experience.

Matthew M. on 8/1/2016
Rating: 5 out of 5 stars

The only thing I'd suggest is when someone calls Uhaul to boom a vehicle, they should ensure that the vehicle is at the location they told you. I lucked out yesterday, as I went to pick up a 15' truck, but when I arrived the guys went out back and told me we don't have any 15' trucks, all we deal with are vans. So I went to the nearest uhaul, which was just up the road, and lucked out with getting the last available truck on the lot. I had a guy booked to help me unload the stuff I purchased, and had I not have had a vehicle, I would have wasted money. Luckily this uhaul company was really good, and walked me through everything.

Thomas H. on 7/31/2016
Rating: 4 out of 5 stars

I was not very happy with my booking arrangements. I booked on line the first of July for July 30 for a 17 ft truck, pick up for 9am and for 12 hours. My request was confirmed by e-mail. 10 days before pick up I received a phone call from your windmill road location (woman by the name of Taylor) telling me I couldn't have the truck for 12 hours but I could have it 6 hours only or pick it up Fri 29 at 6:30 pm and return it on Sat. 30 at noon. Was I happy about my moving arrangements because of what u-haul wanted and the hell with me.....NO

Eileen H. on 7/31/2016
Rating: 4 out of 5 stars

all is good

fred s. on 7/31/2016
Rating: 4 out of 5 stars

its too expensive - $800 to rent a 12' trailer for 3 days

perrier h. on 7/31/2016
Rating: 5 out of 5 stars

There was a long lineup but I guess that's typical at eight am. Vehicle ran well, tank was full when I got it which was nice, staff were very friendly despite how busy it was. A+

Valdimir S. on 7/31/2016
Rating: 5 out of 5 stars

The vehicle had some problem with steering system.

Dave S. on 7/30/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

George P. on 7/30/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

George P. on 7/30/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

william m. on 7/30/2016
Rating: 1 out of 5 stars

It took over an hour to get a cargo van rental completed. Stood in a line up waiting to be served for 25 minutes, then after the assigned van was given to a previous customer, waited 40 minutes to get another van reassigned.

bill b. on 7/30/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Corey P. on 7/30/2016
Rating: 5 out of 5 stars

Excellent Customer service. I dropped off the trailer and was on my way in less than 10mins. Thanks guys!

Levi P. on 7/30/2016
Rating: 3 out of 5 stars

The truck was clean but the truck i got looked quite older and looked not very well maintained, the steering was sloppy, the truck was really rusty and the breaks felt like they were warped but the customer service and everything like such was great

Paul L. on 7/30/2016
Rating: 3 out of 5 stars

Arrived just after 7am to pick up cube van- only one person working at the desk. He was very professional and efficient but there was a huge line and I didn't leave until past 8:45. I lost an hour of my day - and moving time! You need more staff at the beginning of the day.

Corena b. on 7/29/2016
Rating: 1 out of 5 stars

We had to make 3 trips in to the city.first we booked a 26ft told her we needed it from 6pm-6pm 24hrs we get there And she had us returning it at 6am cause it was rented for 7am so we waisted a trip all the way to the city.went home.called back to see if there were anything else yes we have a cargo van So we decided on that.she took my credit card number and i asked do i need to be there with my card when the driver picks it up.she said no we have your number and nothing will be villed til you return the van....he srove all the way back in to the city to get the cargo van and once again "oh we need the actual card" AFTER WE DISCUSSED THIS ON THE PHONE".So he came all the way back out of the city once again with no van or truck.We had to be there first thing in the morning to get the friggin van cause of all the running around and vurned a full tank of gas in my car just to have to pay 119. For a friggin cargo van.im a single mother trying to make ends meet and i waised a whole 2 weeks of gas getting back and forth to work just to not get a truck and have to move with a cargo van.Im not happy and will not be returning.

BILL B. on 7/29/2016
Rating: 5 out of 5 stars

The service was good but the hood would not lock. I was on the highway and the hood was rattling so I stopped and tryed to lock close the hood all the way but it would not work. Not sate to drive. When I returned the van I informed the guy that checked me in about the hood. He said he knew the hood latch did not work. So I said that was not safe to drive. He stated yah they should not booked this van out. But yet he knew the GD van was unsafe and still rented it to me. What's up with that. If the hood had to come up my girl friend and I could of had a serious accident. It seemed to me that the people I talked to about the van was not interested in what I had to say. Not very professional.

John S. on 7/29/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Lee S. on 7/29/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Ian C. on 7/29/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Valerie matheson l. on 7/28/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

KIM H. on 7/28/2016
Rating: 3 out of 5 stars

This transaction went smoothly but only because I selected the option of billing the credit card I made the reservation with. On a PREVIOUS transaction, about 2 weeks ago, the inside staff spent almost 20 minutes trying to charge my debit card. I could however see them cancelling the transaction. Turns out they were too lazy to process the refund to my credit card, despite telling me when I picked up the car that there would be no charges on the card until I returned the vehicle. The credit card company quite clearly showed the date and the time of the transaction on the day I picked up the vehicle. The staff should have just said they had already charged the card instead of wasting my time pretending the debit machine was not working. Quite clearly it was, for the customer before and the customer right after me and there was no problem with my card!!!!

MaryDale T. on 7/28/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Martin R. on 7/28/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

BERNADETTE D. on 7/26/2016
Rating: 5 out of 5 stars

No improvement necessary at this time. The staff was very efficient and well trained.

KARLA J. on 7/25/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Sean P. on 7/25/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

DAVID F. on 7/25/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

BRIAN D on 7/24/2016
Rating: 5 out of 5 stars

Timely, friendly and open

janet h. on 7/23/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

ROBERT M on 7/20/2016
Rating: 5 out of 5 stars

Great service at front desk

Reg M. on 7/19/2016
Rating: 4 out of 5 stars

I would recommend U Haul service . We Rented a truck and it was very comfortable and clean.No problems encountered.

Terry P. on 7/19/2016
Rating: 3 out of 5 stars

No issues but there's less paperwork to buy a house than there is to rent a trailer for $15.00. Sign this,, then this,then this..........

patrick l. on 7/19/2016
Rating: 5 out of 5 stars

The staff was very personable and knowledgeable. They were quick and efficient and also very friendly. I was in and out fast.

Ceire S. on 7/19/2016
Rating: 2 out of 5 stars

Was only called the day before pick up to be told that they didn't have the size truck I had reserved a month prior. I had even called a week earlier to confirm and they never mentioned anything.

David O. on 7/18/2016
Rating: 3 out of 5 stars

Quicker service

jared c. on 7/18/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

gail d. on 7/18/2016
Rating: 5 out of 5 stars

I think you could improve upon getting people their vehicles quicker by having more than one counter person. He is very good but because of the length of protocol he has to follow it takes a bit of time. Most people want to get moving so waiting to get checked through needs to be a quicker process.

Mike P. on 7/18/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Steven N. on 7/18/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Marlon H. on 7/17/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Brad P. on 7/17/2016
Rating: 5 out of 5 stars

The trailer we got was pretty banged up and the rear door leaked which got some of the items wet. I'm sure this particular trailer was chosen because it likely wouldn't be coming back as this was a one way rental. However, since we were driving such a far distance it would have been nice to have a trailer that didn't leak!!

Jacqueline M. on 7/17/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Cory P. on 7/17/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Jeanette B. on 7/17/2016
Rating: 2 out of 5 stars

I was hoping to pick up from a closer point (this was a 20km round trip). I spent more time travelling from the UHaul place than between my old and new homes. The branch was clean and the staff good. I'd have preferred not to have had to leave my car on a dark sideroad (and later pick it up on the dark side road!) The video for check in doesn't play on all cell phone browsers and sitting in a (dark) parking lot trying to figure it out is not ideal. Simple, written instructs are better.

carol B. on 7/17/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

phil W. on 7/16/2016
Rating: 5 out of 5 stars

some sort of lane/roped area to direct customers to the service area

dianne w. on 7/16/2016
Rating: 5 out of 5 stars

As usual, I was more than pleased with the service, both picking up and returning. Everyone was very helpful, friendly and courteous. It is always a pleasure dealing with this branch of U-Haul. Dianne West

Serena P. on 7/16/2016
Rating: 3 out of 5 stars

They really didn't give all the information I need and I was not pleased

Dennis C on 7/16/2016
Rating: 5 out of 5 stars

The man working the counter was exceptionally polite, pleasant and professional. Very easy to work with, he is definitely a great asset to the company.

Megan M. on 7/15/2016
Rating: 3 out of 5 stars

I received a call from U-Haul two days before I was supposed to move changing the location of where I was to pick up my truck. It was 20 minutes further away than where I was moving from/to (which were both only 5 minutes max from the location I initially booked it) and also told me that I no longer had the truck for 24 hours, but only 19 (when you're picking up a truck at 5pm, returning it at 12 noon the next day is harder to do than 5pm when your plans and helpers were already booked). They told me on the phone that the person who had the U-Haul booked before me, extended their hours with it so that bumped me out of that location. I was very unimpressed as this was highly inconvenient not only for my time but also my wallet as the gas mileage was more. They gave me a $0.20 discount on the mileage but that was it. The location I actually picked the truck up from were great to deal with but I am not impressed with the service beforehand. 2 days notice is not nearly enough time when ALL of my moving plans became unhinged. My movers that I booked for the next morning to move me were not available the night I picked up the truck so I had to get some family members to help. The whole experience was just poorly dealt with. My suggestion for all future bookings? Don't allow someone to extend the hours with a truck if someone is booked after them without either a) confirming with the next person it's okay or not or b) making the original booker go to the other location instead since they are the ones being the inconvenience.

bill b. on 7/14/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

TRINA L on 7/13/2016
Rating: 4 out of 5 stars

Staff was very friendly. Facility was VERY clean.

Kara M. on 7/12/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Dave W. on 7/12/2016
Rating: 4 out of 5 stars

I didn't like the placement of moving blankets and dolly in the van, available for a charge. I didn't need them and they took up valuable space. These shouldn't be there if the customer hasn't ordered them,

erika l. on 7/12/2016
Rating: 5 out of 5 stars

The U-Haul location and very central. The only thing I would recommend is better parking for customers coming in and out. It can be quite congested at time.

STEVEN V. on 7/12/2016
Rating: 4 out of 5 stars

Parking for customer vehicles is a bit tight.

Shawn D. on 7/12/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

John C. on 7/12/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Cecil D. on 7/11/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Emma S. on 7/11/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Randy F. on 7/11/2016
Rating: 2 out of 5 stars

Customer did not leave a comment.

Penny H. on 7/10/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

JOSEPH L on 7/10/2016
Rating: 5 out of 5 stars

The guy I delt with there, think his name is sud, he was awesome. He was the bomb and I hope if I have to move again I get the chance to deal with him again.

Angela F. on 7/9/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Matthew D. on 7/8/2016
Rating: 5 out of 5 stars

More smiles from the staff please.

VICTORIA P. on 7/7/2016
Rating: 3 out of 5 stars

I'll hire someone with a truck next time. the 107$ was ridiculous for the 1.5 hour of driving and total of 4 hours I had the truck.

paula t. on 7/7/2016
Rating: 5 out of 5 stars

We chose the late drop off option but had some trouble signing on with our access code so could not up load photos. The 24hr Costomer service line was very helpful. Overall this was a great experience. Thank you : )

Karen L. on 7/7/2016
Rating: 5 out of 5 stars

The person was friendly and was able to refund the overcharge with no problem. I would recommend this location and the person who helped me was Mathieu.

Maia G. on 7/6/2016
Rating: 1 out of 5 stars

The size I RESERVED was not available. Uhaul bumped me to a larger size. A larger size is not helpful, especially when driving a very long distance. It was too long. And it cost more in gas. We had way too much space. When I was about to drive off with the truck at the pickup location, the employees said it was ready to go and that all the packing supplies were in the back of the truck. I had them check it just in case. Good thing because the truck was empty. Had to wait for them to get the supplies. After speaking with friends and family about my experience, they all told me their bad experiences with uhaul as well. I'm really annoyed with you. And I was refused that $50 compensation that you supposedly guarantee for your fuck ups.

Ajay P. on 7/6/2016
Rating: 2 out of 5 stars

Customer did not leave a comment.

Kathleen O. on 7/6/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Brittany B. on 7/6/2016
Rating: 1 out of 5 stars

Manager was extremely rude, equipment had lights out on the trailer that they had noted before i rented but did not fix, was very dirty and slimy inside, not impressed. Manager was not helpful and did not even know about my reservation.

Stephen M. on 7/6/2016
Rating: 4 out of 5 stars

Moving pads were wet. Please, make sure they are dried before packaging them for the next customer.

Edward N. on 7/6/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Brigitte H. on 7/6/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Steven J. on 7/6/2016
Rating: 5 out of 5 stars

An excellent experience!

lyne l. on 7/5/2016
Rating: 4 out of 5 stars

There isn't anything wrong with this location but I had reserved a truck at the cole Harbour location but when I went there the store was closed. After calling Uhaul, I was told that I was supposed to pick up the truck at Windmilll. Nobody ever mentioned this to us. We had people showing up to help us and had to make them wait while we scrambled to the new location to pick up the truck. We waisted an hour of everybody's time. No compensation was given even after explaining that the reason we picked the first location was because it was close to where we live. Same thing happened last year when we used Uhaul. Not impressed at all!!!!!

Terry P. on 7/5/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Allan M. on 7/5/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Andrew W. on 7/4/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

arad g. on 7/4/2016
Rating: 1 out of 5 stars

This rental was a disaster. I am very disappointed with u-Haul, and as someone who rents from u-Haul 3-4 times a year, I will definitely looks else where from now on.

Ryan Q. on 7/4/2016
Rating: 5 out of 5 stars

The truck could use some maintenance on the steering, but otherwise it worked fantastically

Richard B. on 7/4/2016
Rating: 5 out of 5 stars

Alwayse had good service from that location

Penny L. on 7/4/2016
Rating: 5 out of 5 stars

great customer service and very inexpensive.

sherry r. on 7/4/2016
Rating: 3 out of 5 stars

The price that I was quoted on the phone did not match the price that was given to me at the pickup location. They also did not have the correct information and it kept changing time and time again.....I was quoted $160.00 for a rental of 3 days...it was supposed to include the insurance for that time according to the gentleman I spoke to on the phone. When I went to pickup my vehicle, it was for 4 days and the cost was almost double, even when the dates were changed to correctly show 3 days the cost was more then a hundred dollars over what I was quoted. This seems to be a regular occurrence....which is becoming more and more understandable with your customers being more and more upset and inconvenienced at the time delays of straightening out their orders. When I spoke to the one who made the reservation, I stipulated several times that my booking was for June 30th pickup at 6:30pm and returning July 3rd 6:30pm...for a total of 3 days, I also insisted that the insurance be added in the price quote...and was told it would be at 15.00 per day for a total of 45.00 added to my 19.99 per day for the rental and the 250km I was quoted 160.00 plus tax...What I ended up paying was 244.06 there is quite a difference in cost....and the whole rental was being done for a charity fundraising event. Also the van that we got was not cleaned before we picked it up....and I wanted that notated in the contract but it wasn't.

John U. on 7/4/2016
Rating: 2 out of 5 stars

Customer did not leave a comment.

christopher m. on 7/3/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

PATRICIA U. on 7/3/2016
Rating: 5 out of 5 stars

The truck is quite old and very basic. I was driving all the way from Nova Scotia to Maryland, towing a car - the truck didn't have a CD player and had a very hard time making it up hills (no matter what gear) - Everything well well but it would've been helpful to have a better truck. Otherwise, service was great, etc.

Jean-Francois L. on 7/3/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Roger L. on 7/3/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Amanda S. on 7/2/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

clive g. on 7/2/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Wael H. on 7/2/2016
Rating: 1 out of 5 stars

it was the only location open during canada day so i had no choice!! the service was great but it's far from city centre and on the way back i had hard time finding a bus to get me back to city centre...please try to keep city centre locations open on holidays cause this is when people move, specially on first day of the month

Gino L. on 7/2/2016
Rating: 5 out of 5 stars

Juste perfect

barry s. on 7/2/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Brad H. on 7/2/2016
Rating: 4 out of 5 stars

Staff were all friendly and very helpful

charlotte e. on 7/1/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

ROXANNE P. on 7/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Kelly B. on 7/1/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Lisa C. on 7/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

RIDHA A on 7/1/2016
Rating: 4 out of 5 stars

Everything is great, except the access to the storage should be 24 hours.

Tammi M. on 7/1/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Christine T. on 7/1/2016
Rating: 4 out of 5 stars

I received the vehicle earlier which was great. The young gentleman that helped ne

EWI P. on 6/30/2016
Rating: 3 out of 5 stars

When I was driving the 15ft truck. .I was so scared, front wheel are not aligned. . Very dangerous truck, now I know why you offer insurance because trucks are not well maintained. .

Colin L. on 6/30/2016
Rating: 5 out of 5 stars

Great staff

John M. on 6/30/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Robert B. on 6/30/2016
Rating: 4 out of 5 stars

Fast service. Clean NEW truck. All good.

Alex M. on 6/29/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Dan R. on 6/29/2016
Rating: 3 out of 5 stars

When they call you to confirm your pickup time for an open car trailer they should be telling you that you have to go hook up your trailer on your truck before going to a receptionist to pay. I waiting or 25 minutes only to be told of this. Not good service.

DJ P. on 6/29/2016
Rating: 2 out of 5 stars

Make it easier to refund the charges on credit cards to charge to debit cards

Adam C. on 6/28/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Jennifer G. on 6/28/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

MARTIN M. on 6/28/2016
Rating: 5 out of 5 stars

Overall a very good experience, but perhaps a little expensive for a i day rental.

MARTIN M on 6/28/2016
Rating: 5 out of 5 stars

So far the experience has been very positive, very helpful staff and the facility is very clean and bright.

Doug A. on 6/28/2016
Rating: 5 out of 5 stars

I hauled a car from Kentville to Lr. Sackville and was absoulutley 100% satisfied. Yhank you bery much. Doug Andrews.

Nicholas N. on 6/28/2016
Rating: 1 out of 5 stars

Inspect the trailer before you put a sticker on it saying it's I species and give it to a customer. The left tire was completely warn out and bald. There was no way I was going to make it across the country like that. Had to wait 4 hours for uhaul to fix it and I was in my driveway, what if I was broke down on the highway. Then I was told I had to bring the broken tire back to U-Haul myself, which I didn't do. The trailer itself looked like it was 25 years old and was in really rough shape and should be taken out of service.

ALEX C. on 6/28/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Neil T. on 6/28/2016
Rating: 5 out of 5 stars

Pick up and drop was very efficient. The guys who put the trailer on at pick up and took it off at drop off were very friendly and helpful.

BILL B. on 6/28/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Betty C. on 6/27/2016
Rating: 4 out of 5 stars

Would be nice if fuel gauge could show fuel in more detailed gallons/litres so refill could be more accurate.

Travis N. on 6/27/2016
Rating: 3 out of 5 stars

There needs to have to option to rent accessories. I needed a plug adapter and was told I would have to buy it. The website gave me the option to rent straps, but when I went to the location, I hade to buy straps. I felt a little ripped off by that.

Gregory W. on 6/27/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Murray S. on 6/26/2016
Rating: 5 out of 5 stars

The key was a little difficult to turn in the ignition, I don't know if there's a trick to it with those trucks but a heads up from the staff would have been nice. I managed but still. Thanks. :)

Nooshin R. on 6/25/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Noel W. on 6/25/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Mike M. on 6/25/2016
Rating: 4 out of 5 stars

First time user. Got exactly what I needed at a great price. Will definitely use again.

Mark L. on 6/25/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

John T. on 6/25/2016
Rating: 5 out of 5 stars

I was serviced promptly, efficiently and courteously. Thank you for a job well done

Pat N. on 6/25/2016
Rating: 3 out of 5 stars

More available clerks. Truck was not ready, nor did I get reserved equipment.

art g. on 6/24/2016
Rating: 4 out of 5 stars

Make sure your new counter staff are adequately trained.

Tim G. on 6/24/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Phil P. on 6/24/2016
Rating: 5 out of 5 stars

Staff there were pleasant and engaged - gentleman that coordinated the pick up this morning and drop off this afternoon was excellent. Great sense of humour. Very personable. Picking up and dropping off was the quickest process I've ever had renting a vehicle.

Todd B. on 6/24/2016
Rating: 5 out of 5 stars

Everything was good

Michele F. on 6/24/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

christopher m. on 6/24/2016
Rating: 5 out of 5 stars

Just really liked the ease of the Web site. Nice job

robert h. on 6/23/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Tyler M. on 6/23/2016
Rating: 5 out of 5 stars

Love your services.

Gary P. on 6/23/2016
Rating: 5 out of 5 stars

Rapid service

CHRIS L. on 6/23/2016
Rating: 5 out of 5 stars

Although I received excellent service, there were 4 or 5 customers behind me who had to wait. There was a computer glitch with the equipment for my rental??? One customer walked out. So maybe more staff available at the desk at peak times

Fred K. on 6/22/2016
Rating: 5 out of 5 stars

Everything was great. This was my first time hauling a trailer. Service agent was very helpful.

teena s. on 6/21/2016
Rating: 5 out of 5 stars

The cab leaked and the entire first day it rained, my daughter was soaked. The second day we boiled because the A/C didnt work, not only did it not work, it spewed hot air out and we had to have the windows down the entire second day. Worst...

Todd F. on 6/20/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Shawn K. on 6/20/2016
Rating: 4 out of 5 stars

I had a very positive experience and the staff that served me were great!

Michael M. on 6/20/2016
Rating: 5 out of 5 stars

Staff was very friendly, efficient and had my van ready by the time I finished the booking.

Jennifer G. on 6/19/2016
Rating: 4 out of 5 stars

Have rented many times from this location with never an issue. Recently had hitch mount installed on car with great service.

Shane R. on 6/19/2016
Rating: 4 out of 5 stars

Was charged for gas even though I refilled the tank. To where it was when I picked it up.

Timothy M. on 6/18/2016
Rating: 4 out of 5 stars

Nothing. This rental was painless. Easy, friendly helpful staff and excellent quality truck.

JORGE S. on 6/18/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Frank G. on 6/17/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

ALAN D. on 6/16/2016
Rating: 5 out of 5 stars

More counter staff.

Robert B on 6/16/2016
Rating: 5 out of 5 stars

U-boxes are a brilliant idea. The U-haul staff in Montreal and Halifax are excellent!

stephanie t. on 6/15/2016
Rating: 5 out of 5 stars

All was good and hassle free

Kenda D. on 6/14/2016
Rating: 3 out of 5 stars

The parking brake light stayed on. Not sure if it worked. I called and asked for a second day rental. Was told the charge. Was not told I had to carry over the other fees. Next time I won't bother

michael l. on 6/14/2016
Rating: 3 out of 5 stars

I think there could have been a better orientation about the vehicle by an employee with a customer when the truck is picked up.

CHAD W on 6/14/2016
Rating: 5 out of 5 stars

It was a smooth process .

Alicia B. on 6/13/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Leah C. on 6/12/2016
Rating: 3 out of 5 stars

I thought the daily rental always used to included some mileage. We rented a 10' van for 2 days to move, and the cost ended up being a lot more than I was expecting when we brought it back. I guess I didn't explore my options well enough, it would have been cheaper to use a different company now that I know this. For some reason I thought you only got charged per km, after you had passed a certain number of km's. Ended up not being such a great deal. Disappointed.

John h. on 6/12/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

sean h. on 6/12/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

ken f. on 6/11/2016
Rating: 5 out of 5 stars

Nothing. Excellent service. Kudos to Sud Rao of Dartmouth U-Haul. We felt welcomed and appreciated. Well done.

GERARD L. on 6/9/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

leonard o. on 6/8/2016
Rating: 3 out of 5 stars

I waited all day for a car trailer. Never did get one. Had to go back the next day and get a tow dolly. a complete waste of a whole day

CANADA HALIFAX M. on 6/8/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

bill l. on 6/7/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Jeff M. on 6/7/2016
Rating: 3 out of 5 stars

When someone closes a storage unit half way thru a month cycle that person should get the remainder of that months payment returned, just a thought

EDITH W on 6/6/2016
Rating: 5 out of 5 stars

Awesome!

Troy B. on 6/6/2016
Rating: 1 out of 5 stars

booked online, early check in online, still waited 20mins in line to go out and get the trailer hooked up, wait another 40mins to repeat everything i did on line, return same thing, wait at counter, go out with guy wait at counter again. over an hour to pick up and 40mins to drop off, .....

Ann M. on 6/6/2016
Rating: 5 out of 5 stars

very friendly staff - great job!!

KARYN J. on 6/6/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Krista M. on 6/6/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

CAthy C. on 6/6/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Mike C. on 6/6/2016
Rating: 4 out of 5 stars

Everything was as promised

Wayne A. on 6/6/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

TRISH B. on 6/5/2016
Rating: 5 out of 5 stars

The employees at this location were all wonderful. They made our move an enjoyable one.

Matthew E. on 6/5/2016
Rating: 1 out of 5 stars

This location is always busy and understaffed. Expect a 30-45 min wait before you leave with equipment. I've rented from here numerous times and always regret it. Go to a neighbourhood dealer instead if you can.

Derek L. on 6/4/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Karl F. on 6/4/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Glen B. on 6/4/2016
Rating: 3 out of 5 stars

Fix the trucks or get some real mechanics there to fix them for you because the truck was flooding with gas and used $36 for only 45kms. The wiring for light in the back cab wouldn't work and would only turn on for a second and then shut back off so I had to move my whole house in darkness because the light wouldn't work. I won't be recommending your trucks to anyone in Dartmouth

jeremy D. on 6/4/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

ron p. on 6/3/2016
Rating: 3 out of 5 stars

Make sure you check under and behind the seats for previous customers residue. Have equipment (dollies) that were ordered available. Other than that my expectations were met. Thank you.

dean s. on 6/3/2016
Rating: 4 out of 5 stars

Would like a little faster service for when the vehicle is returned. I spent almost a half hour waiting to leave. I arrived around 3:30pm,The inspection of the vehicle only took a minute ( he checked the gas, checked no damage, checked it was clean and checked the mileage and wrote it up in a flash)..but waiting for service was long, I was there with only one other customer.

garry W. on 6/3/2016
Rating: 1 out of 5 stars

Staff are always in too much of a hurry or understaffed. They could not answer simple questions with regard to insurance and in fact gave wrong information. They did not go over the truck with us and as this was my first time driving this big a truck it would have been very helpful. They may have picked up the problem with the steering and brakes because their pre check did not. We ended up driving half the way to California with faulty steering and breaks until they failed completely in Tera Haute. The remaining 2000 miles we were extremly nervous about the equipment and never trusted it again. All in all a terrible experence and still horrible trying to deal with uhaul regarding the trip. 0 out of 100 for maintenance - 0 out of 100 for customer service.

Max R. on 6/3/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Michael F. on 6/2/2016
Rating: 4 out of 5 stars

The van smelt so bad inside! We had to drive with the window down for the entire time we add the van. I think the previous person had animals in the vehicle and the animals must have urinated in the back ! The smell caused both the wife and I to have headaches and feel sick to our stomach.

Annemarie K. on 6/2/2016
Rating: 4 out of 5 stars

great service and very accommodating. Because I could only move into the new place late afternoon I couldn't keep the large truck for so long but then uhaul had a smaller van for me instead and let me keep it overnight at no extra charge as long as I returned it by 8am, which was great because we were moving untill 11pm Thanks for all the help

jesse p. on 6/2/2016
Rating: 2 out of 5 stars

the male server did not know what he was doing

Sherry t. on 6/2/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Andrew D. on 6/2/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

DAWN E on 6/2/2016
Rating: 3 out of 5 stars

I have a question about the $125 insurance that I paid. I brought the truck back early, could I get my money back for the two days that I DID NOT have the vehicle? d_evans99@hotmail.com

Matthew J. on 6/2/2016
Rating: 4 out of 5 stars

Everything was good except they had not furniture dollys, even though i had one included in my online reservation. They could/did not recommend where I could get one.

Cheryl S. on 6/1/2016
Rating: 5 out of 5 stars

I have to add that Taylor does a fabulous job. She was quick but clear and informative. She is a real asset to your company. Great customer service is not always easy to find these days but she was fabulous!

JEAN P. on 6/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Waleed A. on 6/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Stephen G. on 6/1/2016
Rating: 5 out of 5 stars

Rented a cargo van, would have liked remote controlled mirrors. Nice to easily adjust but also when baking up to a point you can lower mirrors and see as well as watch your guide. minor, but a nice addon

Graham I. on 6/1/2016
Rating: 4 out of 5 stars

Air condition the office and have more employees behind the desk so line up isn't so long

Teena S. on 5/31/2016
Rating: 5 out of 5 stars

Not particularly friendly by any means but I was happy with everything.

ANTHONY L. on 5/31/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

PAUL J. on 5/31/2016
Rating: 5 out of 5 stars

Each time I use this location I am impressed with the courteous, knowledgeable personnel.

ROGER S. on 5/31/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Mhiran F. on 5/31/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Holly R. on 5/31/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Sedore J. on 5/31/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Adena B. on 5/31/2016
Rating: 2 out of 5 stars

I was not informed by the u-haul staff of the road rules and restrictions for the rental I had. For instance, the bridge toll is more than it's standard fee and the U-haul cannot go across the MacDonald bridge (they said they usually give people a fine but thankfully they let me pass without one). Not pleased about this.

Greg W. on 5/30/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

MAIRE-NIAMH B on 5/30/2016
Rating: 4 out of 5 stars

Staff were always on hand for any inquiries and were always courteous and friendly.

patricia h. on 5/30/2016
Rating: 5 out of 5 stars

Not a thing, the personnel were very helpful, courteous and very knowledgeable. Maybe a few of these staff members can go and assist, teach etc the new location.

paul t. on 5/30/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Ray S. on 5/30/2016
Rating: 5 out of 5 stars

Tyler Mackay for Customer Service All Star! Thank you from the Mega Kids Sale Outgrow Outplay.com

geraldine g. on 5/30/2016
Rating: 4 out of 5 stars

Hard to reach by phone, long Waite .

Ivan T. on 5/30/2016
Rating: 5 out of 5 stars

I have made had three rentals in the past month. It seems there is always a lineup to process rental once the trailer is connected to my vehicle. I usually wait 30 minutes on average regardless of the time of day.

Robert R. on 5/30/2016
Rating: 5 out of 5 stars

I still have to work out the best way to pick up a trailer I was in a long line twice.

Craig C. on 5/30/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Daniel B. on 5/29/2016
Rating: 1 out of 5 stars

Customer did not leave a comment.

Brandy F. on 5/29/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Robyn B. on 5/29/2016
Rating: 5 out of 5 stars

Tyler and Alana gave excellent customer service, well done! I will be back!

robert d. on 5/29/2016
Rating: 5 out of 5 stars

There isn't much that you can improve on except maybe get more acreage. Keep up the good work!!!!!

Beverly D. on 5/29/2016
Rating: 4 out of 5 stars

Long line up to return vehicle, more customer service reps needed

helen g. on 5/29/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Gary D. on 5/29/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Greg G. on 5/29/2016
Rating: 3 out of 5 stars

I booked an in town tailer. I was quoted online. Then was called to say none was available at the location so the clerk suggested I pick one up on my way the next day and just do a one way as it would be cheaper but it turned out much more expensive. The clerk in Dartmouth reduced the price for me but not to the point I was originally displayed. To improve next time I would like to be told the truth.

Brian N. on 5/29/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Phil C. on 5/29/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

candice h. on 5/28/2016
Rating: 5 out of 5 stars

the truck wasnt cleaned it was a disgrace i had to clean it before i put my stuff in it

Edward W. on 5/27/2016
Rating: 1 out of 5 stars

I want a representative to call me had a awful experience. 1902 9570847 or email me edwardmwright@hotmail.com

Richard B. on 5/27/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Les S. on 5/26/2016
Rating: 1 out of 5 stars

too many vehicles on lot so not much room at all for the customer to bring in their vehicle, on drop off , or even when picking up. I would recommend only because it is close in the area but not because of the lay out-poor.. My wife and I did not like that. Either less vehicles or a bigger lot to accommodate customers.

Tom S. on 5/26/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Matthew F. on 5/25/2016
Rating: 1 out of 5 stars

Called and spoke to Micahel, asked him if he can direct bill to our credit card and have someone else pick it up. Michael said yes, but when our family came to pick it up they had to pay as they refused to direct bill us.

shella m. on 5/25/2016
Rating: 4 out of 5 stars

If give bigger truck give discount on gas, as cost us more money then expected! Or give a gift card Of Somekind!!

Brendon S. on 5/24/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

michael b. on 5/24/2016
Rating: 4 out of 5 stars

Rented truck was clean and engine ran fairly well, but steering felt very loose and would not always return to straight after a turn.

greg w. on 5/24/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Russell m. on 5/24/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Eric J. on 5/24/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Susan L. on 5/23/2016
Rating: 3 out of 5 stars

improve organization. Parking lot was a free for all with cars and trucks going everywhere all at once.

Robert M. on 5/23/2016
Rating: 5 out of 5 stars

Nothing at this time

Emma S. on 5/23/2016
Rating: 5 out of 5 stars

More staff available as the line up was a little too long, however, I've never had a bad experience at this location ever.

bill b. on 5/23/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

ray B. on 5/23/2016
Rating: 3 out of 5 stars

explain that there is a mileage charge per vehicle

Wanda W. on 5/22/2016
Rating: 5 out of 5 stars

The service was excellent and I would definitely use u haul again in the future.

MATTHEW F. on 5/22/2016
Rating: 3 out of 5 stars

Don't tell customers that you can do something that you can't. I called to confirm that they will charge the credit card on file and they told me yes. Since I am out of province and a family member was using the trailer to bring things to us. So I was not happy when my father (who picked up the trailer) had to pay for it on his credit card after I was told they would charge it to mine.

Lilly M. on 5/21/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

David F on 5/20/2016
Rating: 3 out of 5 stars

I rented a truck to pick it up. I rented same truck to return it, but ball was missing. Phone staff seemed confused. Yard staff super helpful.

Tim K on 5/20/2016
Rating: 2 out of 5 stars

A few issues with pickup but those were fixed quickly

VANCE J on 5/20/2016
Rating: 5 out of 5 stars

very best ,,, thanks

Wayne A. on 5/19/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

HENRY H on 5/19/2016
Rating: 5 out of 5 stars

The staff was excellent and very friendly and helpful when needed

STEPHEN E. on 5/19/2016
Rating: 4 out of 5 stars

rented in person after trying on the phone and having a very poor experience.

mark K. on 5/18/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

zach r. on 5/18/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

laura w. on 5/17/2016
Rating: 3 out of 5 stars

Larry was Excellent! The man who brought the U-Haul around for ME was awesome! He had it pristine clean!!! The girl at the front counter who confirmed information in the system and ran order through for 3 bags of pads requires more training before she is put on the front Not only did she take forever to complete the transaction, lose the screen and have to start over, she then gave me 3 bags of pads in the cube of the vehicle that I learned after the fact that they were still wet. The pads were useless and caused damage to the furniture as the movers had a time frame to catch a reserved Ferry Crossing and thought I provided pads I wanted them to use, so they used them. I am sooooo annoyed with U-Haul for this. How easy would it have been for her to check that the pads she was renting were dry. The pads never got moved from the box until the next morning and it was not raining when they were brought up to the Unit. The U-Haul Agent (Female who printed order) personally took the pads off the shelf and she personally loaded them into the cube of the Van. No one else handled them. Then I could not get anyone from U-Haul to deliver dry ones once the mess was revealed. My furniture is damaged from moisture.

barb g. on 5/17/2016
Rating: 4 out of 5 stars

The 19.95 rental sign on your vans is misleading.

Shawn M. on 5/17/2016
Rating: 4 out of 5 stars

Out of curiosity I asked if they had any regular style dollys and they didn't so I guess maybe more to loan out! Wasn't a big deal.

Lynn D. on 5/16/2016
Rating: 2 out of 5 stars

I will never use Uhaul in the future nor will I ever recommend to a friend. Their reservation system needs a serious fixing. If you reserve a truck you should get a truck... plain and simple. It isn't the customers fault they don't have one and the customer shouldn't have to drive somewhere else to pick one up. Uhaul should make the truck available in the city it was reserved in. I had a 26 ft truck reserved for a move and they gave me a van instead (or I could drive SIX hrs to get one). We moved for TEN hrs on my moving day with this van (& a cpl of pick-up trucks) & didn't finish and I lost my damage deposit. Thanks Uhaul

richard s. on 5/16/2016
Rating: 5 out of 5 stars

No need for improvement ! Taylor went above and beyond to satisfy my change in plans, due to the fire in Fort Mac! ( at no extra charge ) Keep up the good work! I meant a lot to me!!!

Blair S. on 5/16/2016
Rating: 5 out of 5 stars

Great experience. Very friendly and helpful staff.

John B. on 5/16/2016
Rating: 5 out of 5 stars

Very good experience. Easy check-in and even easier return. Would definitely use this location again.

Brian S. on 5/16/2016
Rating: 4 out of 5 stars

Keep Up the Great Work !

WILLIAM A. on 5/16/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

angela k. on 5/15/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Chris H. on 5/15/2016
Rating: 4 out of 5 stars

There was some confusion when I returned the vehicle but it was quickly corrected.

DONNIE P. on 5/15/2016
Rating: 1 out of 5 stars

Customer did not leave a comment.

Stacey S. on 5/15/2016
Rating: 5 out of 5 stars

Fast , friendly service

william g. on 5/15/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

gord p. on 5/15/2016
Rating: 3 out of 5 stars

Staff regularly could not find my on line confirmation. Confirmation only received the day before my pick up. Very stressful as I had to be out of my house. Was told that my contract did not absolutely commit to a 15 ft truck. Would expect a company like UHaul to be more organized than this.

Craig L. on 5/14/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Joe V. on 5/14/2016
Rating: 5 out of 5 stars

Great people and service. Thanks.

Jim W. on 5/13/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Anthony F. on 5/12/2016
Rating: 5 out of 5 stars

Very great customer service, they were very nice and helped with everything, great company!

duncan n. on 5/12/2016
Rating: 5 out of 5 stars

Better signage of the in and out route might help a little. This is an excellent location with first class staff. Drop off was very smooth and fast, staff are very flexible and helpful. Thank you

Sharon D. on 5/12/2016
Rating: 5 out of 5 stars

Excellent service as usual!

RICHARD J. on 5/11/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

KERI E. on 5/10/2016
Rating: 3 out of 5 stars

Actually send the refund!

Michel W. on 5/10/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

DONNA B on 5/10/2016
Rating: 3 out of 5 stars

The level of service was fine. Was a bit taken back by the rat traps. Would not store any of my linens in the unit. Little leary of storing mattress. Would prefer heated but none available.

danny c. on 5/10/2016
Rating: 4 out of 5 stars

Service was fast, no delay in getting my trailer rental and upon return there was immediate response to drop off - minimal wait time. Paid by credit card, so all I had to do was drop it off with one of the outside employees and could leave right away - automatic charge to card. Called later and received my receipt by email.

Marty L. on 5/9/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Colleen R. on 5/9/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Raouf H. on 5/9/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

William C. on 5/9/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

ROY G. on 5/7/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Andrew Philip L. on 5/7/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Edwin E. on 5/5/2016
Rating: 4 out of 5 stars

Trailer was hooked up and ready to go before I even had the contract completed. Forgot my tow bar but they loaned one free of charge. End of April is always a busy weekend but they did a great job.

Dave R. on 5/5/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

SHELLEY L. on 5/4/2016
Rating: 4 out of 5 stars

Ask the customer exactly what service they need done. It took a few tries to get it right but overall I did like the customer service.

Melwyn N. on 5/4/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

peter s. on 5/3/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Krystal M. on 5/3/2016
Rating: 3 out of 5 stars

More people on the customer service desk. Wait time was really long. It also allowed me to book a truck online that wasn't available. That was really frustrating. I cancelled a reservation at another company. When U haul called to tell me I had no truck, it was too late to rebook the other location (14ft) which would have made my move a lot easier.

KENDELL H on 5/3/2016
Rating: 3 out of 5 stars

Managers can do better when it comes to customers

Rebecca T. on 5/3/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

GORDON M. on 5/2/2016
Rating: 4 out of 5 stars

Continue present performance.

CRAIG L. on 5/2/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Michelle B. on 5/2/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

lynda j. on 5/2/2016
Rating: 3 out of 5 stars

Parking lot is small - difficult to find place to park. Truck was making noise.

ken m. on 5/2/2016
Rating: 4 out of 5 stars

It was the end of the month and staff were busy, I was served by a few staff and they were all very helpful.

Michelle C. on 5/2/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

PAUL J. on 5/2/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Joe M. on 5/2/2016
Rating: 4 out of 5 stars

Rented a trailer. Staff very busy but courteous, even when a person in the yard had to ask me to move my car. Lined up to be served, when served was told to go to the yard get hooked up then come in. Now there was an even longer line. Not a big deal but maybe tell trailer renters to go to the yard first. I'll know next time and I will come back. Again, staff was very business like and efficient. Good job

DARYL W. on 5/2/2016
Rating: 3 out of 5 stars

The initial pickup location 1222 Cole Harbour Rd. in Cole Harbour did not have any trucks/vans when I arrived at the required time. However, the Windmill Rd. location did track down a larger truck which they provided at the same rate. Many thanks.

Scott f. on 5/2/2016
Rating: 5 out of 5 stars

very impressed with how easy it was to manage my rental....well done

Henry P. on 5/2/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

cedulie p. on 5/2/2016
Rating: 4 out of 5 stars

I would suggest maybe mentioning to customers that they should come early to pick up as the line up was really long, and people were late! But the lady who assisted us was very efficient and speedy. Really knew her stuff!

Russel L. on 5/2/2016
Rating: 4 out of 5 stars

Things went very smooth for both pick-up and return. Everyone I dealt with was very helpful.

GORDON M. on 5/1/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

James Y. on 5/1/2016
Rating: 5 out of 5 stars

Discount for Veterans!

Lauren E. on 5/1/2016
Rating: 3 out of 5 stars

I arrived before my pick up time and had called a few minutes before hand and they said no 15 foot trucks were available yet. I arrived 5 minutes after my call and there were half a dozen 15 foot trucks just sitting in the parking lot not even running. I also had to go to Dartmouth to pick my truck up then all the way back to Dartmouth to drop it off adding miles used to my rental when I wanted to rent in Halifax and drop off in Halifax.

geraldine g. on 5/1/2016
Rating: 4 out of 5 stars

Great customer service at pick up and also at drop off. Price was very reasonable.

Tessa W. on 5/1/2016
Rating: 3 out of 5 stars

The online system makes it appear as though you have secured a reservation when it actually just checks availability. This is extremely confusing and should be addressed.

al s. on 4/30/2016
Rating: 4 out of 5 stars

Find a faster way to check in for pick up as the line to the counter took took a considerable amount of time otherwise the service and staff were excellent

David L. on 4/29/2016
Rating: 5 out of 5 stars

My rental experience was A1 all the way, fast, excellent truck, price was more than reasonable and then to return the truck took 1/2 to 3/4 hour to get to the one only person at checkout. Real pain in the ass. Otherwise all was good.

CHANTEL M. on 4/29/2016
Rating: 1 out of 5 stars

Customer did not leave a comment.

Justin S. on 4/29/2016
Rating: 5 out of 5 stars

Service and people were great. I am a returning costumer for years..

Jodi C. on 4/29/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

bill b. on 4/28/2016
Rating: 5 out of 5 stars

Very attentive staff, problem solvers, cheer full and help full

innis m. on 4/28/2016
Rating: 4 out of 5 stars

Everything was fine. Knowledgeable agent who was courteous with a touch of humour. Our processing went smoothly and in a timely fashion. The vehicle was exactly what we wanted and was clean and in good repair.

Donald H. on 4/27/2016
Rating: 5 out of 5 stars

Service was quick staff fast and friendly

Stephane T. on 4/27/2016
Rating: 4 out of 5 stars

Parking for customers is a bit odd with conflicts from the rental trucks. Other than that everything was great.

christian g. on 4/26/2016
Rating: 5 out of 5 stars

It's all good.

SHARON P on 4/26/2016
Rating: 5 out of 5 stars

Excellent

Junior L. on 4/26/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

VANCE J on 4/26/2016
Rating: 4 out of 5 stars

had a bit of a problem using my VISA over the phone ,, They eventually accpeted it but was a struggle ,,, there has to be a solution ,,, the Visa holder isnt always the driver

Samuel C. on 4/26/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Thomas G. on 4/26/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

FREDERICK B on 4/24/2016
Rating: 2 out of 5 stars

Staff should have better customer service

DARLENE O on 3/28/2016
Rating: 5 out of 5 stars

The staff at this location is amazing! Never had such great customer service. :

KATE H on 3/21/2016
Rating: 5 out of 5 stars

Of course Taylor and Justin are a pleasure to deal with :

MARK L on 3/14/2016
Rating: 5 out of 5 stars

Great service, very good locker except slightly damaged door.

Peter g on 3/5/2016
Rating: 3 out of 5 stars

Had a smell, like mildew, and a stain. Understandable though, and not extreme.

LINDA C on 3/2/2016
Rating: 5 out of 5 stars

If we were to move again we would use UHaul.

HEATHER R on 3/1/2016
Rating: 5 out of 5 stars

Excellent

DOUGLAS D on 2/24/2016
Rating: 5 out of 5 stars

A great storage option. Thanks.

JASMINE R on 2/20/2016
Rating: 5 out of 5 stars

Staff were very friendly and knowledgeablebe.

MARK M on 2/18/2016
Rating: 5 out of 5 stars

Always, fast, efficient and friendly That`s why I keep coming back

MARK M on 2/18/2016
Rating: 5 out of 5 stars

Always, fast, efficient and friendly That`s why I keep coming back

ANGELA M on 2/1/2016
Rating: 5 out of 5 stars

Staff are incredible. Love dealing with this location. Changed the storage location I was planning to use as a result of how great the staff are.

ANN P on 1/15/2016
Rating: 5 out of 5 stars

Sad was great!! I am confident that when I actually go to put my car in storage that they will be most helpful.

BRAD H on 12/30/2015
Rating: 4 out of 5 stars

The Mgr was very gd at getting things done and providing all the information needed

MARY J on 12/16/2015
Rating: 5 out of 5 stars

Manager guys at the store were friendly great!

MARY J on 12/15/2015
Rating: 5 out of 5 stars

Good service good staff!

NADINE L on 12/8/2015
Rating: 5 out of 5 stars

Great service! The manager was so kind and understanding - I really appreciated everything he did for me!

Marc C on 12/6/2015
Rating: 4 out of 5 stars

Staff was very helpful, hours of operation also very convenient. Only issue was trailer lights were not working on U-box trailer.

NADINE C on 11/13/2015
Rating: 3 out of 5 stars

Too many times there were mistakes with my account and no one could figure out how to fix them and told me management would be in touch to fix the issue and they never were

DANIEL F on 11/11/2015
Rating: 4 out of 5 stars

Everything about the storage unit was great except the couch I did have in there did develop some surface mould on it.

Angus M on 11/10/2015
Rating: 5 out of 5 stars

Thank God for Taylor Collins! Taylor quickly and with great effort resolved the glitches we had from using the internet reservation. Nothing beats personal service!

GERALD N on 11/10/2015
Rating: 4 out of 5 stars

The facility worked great for my needs...

PAULETTE S on 11/9/2015
Rating: 4 out of 5 stars

Staff very friendly and efficient.

LINDA C on 11/6/2015
Rating: 5 out of 5 stars

Staff was very helpful to us. Always nice to know that you have a great staff working for you.

EDGAR B on 11/4/2015
Rating: 3 out of 5 stars

Had reserved unit but it was rented out when arrived. Had to rent 2 units instead ,U-Haul should have issued both for prize of one reserved

Cara A on 10/27/2015
Rating: 5 out of 5 stars

Very nice and helpful staff. The trailer I used work and hauled well.

RALPH O on 10/27/2015
Rating: 5 out of 5 stars

Very clean and great service

HAYLEY L on 10/23/2015
Rating: 3 out of 5 stars

Was satisfied with the service think staff could have been a little nicer to people but over all theu were great

PAULA H on 10/20/2015
Rating: 4 out of 5 stars

Good overall. No complaints

GEOFFREY L on 10/16/2015
Rating: 5 out of 5 stars

Modern, clean, climate-controlled, great staff...couldn`t ask for anything more.

Kevin W on 10/5/2015
Rating: 5 out of 5 stars

Staff member TaylorI think that is who it was was extremely helpful and knowledgable.

WHITTY J on 10/4/2015
Rating: 5 out of 5 stars

No comment

AMANDA D on 9/22/2015
Rating: 3 out of 5 stars

Never staffed enough. Also I am suggest you review offering prorated billing so that when someone closes their acct they dont end up paying for a full month you can immediately rent again

Stéphane M on 9/19/2015
Rating: 3 out of 5 stars

Service at Windmill Rd was good, but guaranteed delivery date kept changing.

Stéphane M on 9/19/2015
Rating: 4 out of 5 stars

Service at Windmill Rd was very good. Our issue was the changing guaranteed delivery date Sept 3, then 5th, then 8th. Not sure who was responsible for that.

PAULA H on 9/14/2015
Rating: 4 out of 5 stars

Was fine no issues

Daniel M on 9/11/2015
Rating: 5 out of 5 stars

The staff and facility were excellent.

SCOTT S on 9/8/2015
Rating: 1 out of 5 stars

Was unable to access unit when required. Huge inconvenience when trying to move out of my apartment. Not impressed with response from UHaul, will not use again.

EMILY W on 9/8/2015
Rating: 3 out of 5 stars

I do not appreciate having to buy a uhaul specified lock - I have a perfectly good lock. Quit trying to take even more of my money than you already have

WAYNE D on 9/3/2015
Rating: 5 out of 5 stars

The staff at the Dartmouth facility were excellent. More then friendly and helpful.

WAYNE D on 9/3/2015
Rating: 5 out of 5 stars

The staff at the Dartmouth facility were excellent. More then friendly and helpful.

JOE H on 8/31/2015
Rating: 5 out of 5 stars

business need people like the gentlemen name Sud in the windmill road in Dartmouth branch. very helpful, very informative, he knows his job.

THEO M on 8/26/2015
Rating: 4 out of 5 stars

Longer hours would be great. I have an inside locker unit so need to use it during your regular hours. Dealt with Wendy for my reservation and she was FABULOUS!

JULIE E on 8/26/2015
Rating: 5 out of 5 stars

Con Ward was the best! Efficient professional. All the staff facilities were fabulous. I will use again recommend to anyone I can. An extremely satisfied customer.

JULIE E on 8/26/2015
Rating: 5 out of 5 stars

Con Ward was the best! Efficient professional. All the staff facilities were fabulous. I will use again recommend to anyone I can. An extremely satisfied customer.

PAUL D on 8/18/2015
Rating: 1 out of 5 stars

Did not like that u cut my lock to enter the storage unit I rented after I said no I would let u in. Or the hassle of getting the spare key to the lock u replaced either.

LAURA M on 8/14/2015
Rating: 4 out of 5 stars

None

AMANDA M on 7/22/2015
Rating: 5 out of 5 stars

Staff were awesome, everything was easy. Great experience

CATHARINE S on 7/21/2015
Rating: 2 out of 5 stars

Advice: only let the office know *after* you`ve finished with your unit. Letting them know the unit will be available in an hour will result in the unit being rented within minutes.

LEIGH-ANNE O on 7/8/2015
Rating: 3 out of 5 stars

All was well until I moved my stuff out as was told I cannot get my rent returned to me despite that my stuff was moved out the morning of the 1st of July. Currently no one will return my calls.

AMJED Q on 7/6/2015
Rating: 5 out of 5 stars

Recently I had a breakdown during night time, pulling a trailer from Toronto to Halifax with my family. Road side assistance were simply excellent.

GORDON C on 6/11/2015
Rating: 5 out of 5 stars

Patient and helpful

BRYAN M on 6/11/2015
Rating: 3 out of 5 stars

Snow removal was poor, causing water to enter unit and freeze on floor. I spent hours chipping several inches of ice out of unit. Suffered water damage to several items, including leather couch.

DOUGLAS D on 6/10/2015
Rating: 4 out of 5 stars

The front counter was a little disorganized, but it was not a problem.

MICHAEL R on 6/2/2015
Rating: 5 out of 5 stars

Great service. Thanks Tracy

MICHAEL M on 6/1/2015
Rating: 2 out of 5 stars

If we move again I will use another company

JESSICA S on 5/19/2015
Rating: 4 out of 5 stars

Really enjoyed the customer service

ERNEST C on 5/8/2015
Rating: 4 out of 5 stars

Have used facility several times and have always been happy

IAN K on 4/30/2015
Rating: 2 out of 5 stars

Was told it would not be a problem to extend my storage for a couple days longer. When I tried to PAY for 3 more days I was told that it would cost me an entire month. Bad customer service.

CAROLINE B on 4/27/2015
Rating: 5 out of 5 stars

it was great

HOLLY H on 4/25/2015
Rating: 1 out of 5 stars

terrrible

ADRIENNE S on 4/20/2015
Rating: 3 out of 5 stars

Late fee twice,could not get reversed.Poor client service.Lots of mouse/rat droppings in unit but furniture not damaged.Controlled as best you can?Otherwise the facility was clean and well maintained.

NEIL W on 4/8/2015
Rating: 1 out of 5 stars

I was very upset when u tired to rent a pickup truck or van and they wouldn`t give me one and was very mean because I didn`t have a credit card!!!!

CHRIS C on 3/13/2015
Rating: 4 out of 5 stars

Helpful staff, friendly

ROBERT B on 3/10/2015
Rating: 5 out of 5 stars

very very good

BILL B on 3/10/2015
Rating: 5 out of 5 stars

I had three people ensure the unit was ready, my informaltion was taken quickly and was given a facility map with all the details unit number etc

TAMMY W on 2/26/2015
Rating: 5 out of 5 stars

My experience was excellent as always. The staff at this location go above and beyond, as always. Every contact with this store turns out positive.

LAURIE H on 2/22/2015
Rating: 4 out of 5 stars

Service was timely and efficient. Staff was well informed and friendly.

AMANDA D on 2/21/2015
Rating: 5 out of 5 stars

The staff was great here each time I went in! My Only Suggestion would be to clear the access to the storage units better. I got stuck in the snow in your lot with your uhaul :/

DIANA Q on 2/13/2015
Rating: 5 out of 5 stars

I rented a truck and a storage locker . The staff was knowledgable , helpful and efficient .

ANDREW C on 2/6/2015
Rating: 4 out of 5 stars

Friendly staff provided excellent service in a quick and efficient manner.

JESUS P on 1/21/2015
Rating: 4 out of 5 stars

My alarm did not work since day one but no one knew , that was one of the main reasons I rented there because of the alamed unit advertising

CHERIE H on 12/22/2014
Rating: 5 out of 5 stars

Perfect service...at a stressful time

CHARLA W on 12/3/2014
Rating: 2 out of 5 stars

Could not reach the office my telephone. Always sent to the call centre, in another city/country. Also could not pay vi computer banking.

JONATHAN M on 11/12/2014
Rating: 5 out of 5 stars

Sud was extremely helpful, experience, polite, professional and we both observed the moment of silence at 11am in Honourable of the falling heroes.

ROBERT B on 11/5/2014
Rating: 5 out of 5 stars

the customer service was excellent

MORRISO C on 10/26/2014
Rating: 5 out of 5 stars

Great job Dartmouth, all the people were very helpful. Moe

MICHELLE P on 9/28/2014
Rating: 3 out of 5 stars

Tried to call the general manager but no response. Facility was great.

KRISTA I on 9/20/2014
Rating: 3 out of 5 stars

I received absolutely no customer service in fact the staff were rude and incompetent. I would love to enlighten you on my experience but you do not allow enough characters! Terrible service

TAYLOR C on 9/3/2014
Rating: 1 out of 5 stars

Communication needs to be addressed. A very unpleasant moving experience with a lot of wasted time that could have been avoided.

DANIEL R on 8/28/2014
Rating: 2 out of 5 stars

N/a

NIKKI T on 8/7/2014
Rating: 5 out of 5 stars

the customer service was excellent

JONATHAN W on 8/1/2014
Rating: 3 out of 5 stars

Everything was great until we were charged for our unit despite emptying and notifying them. As of today I`ve yet to hear anything despite speaking with Customer service.

HOLLY C on 7/21/2014
Rating: 4 out of 5 stars

Access card readers are placed in very dangerous spots on a steep hill. Not easily accessible.

JAMES J on 7/18/2014
Rating: 4 out of 5 stars

Overall a good experience.

GERALD M on 7/15/2014
Rating: 4 out of 5 stars

upon return of the rental truck - the gas was an issue. I traveled 12 miles and ended up putting $35 of gas in the vehicle. I`d recommend changing your vehicle policy to returning on a full tank

TASHA D on 7/10/2014
Rating: 4 out of 5 stars

The staff was very helpful. My only complaint is that I had to purchase a lock from U-haul for the storage unit. If I have to use your lock, I`d be happier if that was just included in the price.

ROGER W on 7/2/2014
Rating: 4 out of 5 stars

A very well maintained and managed facility that I have used once before in my time living in the Nova Scotia area. I wouldn`t hesitate to recommend or use this facility again in the future

RYAN B on 7/1/2014
Rating: 5 out of 5 stars

Excellent service with no complaints

VIRGINIA B on 6/21/2014
Rating: 4 out of 5 stars

Very clean and safe.

JOHN L on 6/8/2014
Rating: 5 out of 5 stars

Friendly staff, easy access to storage unit.

RACHAEL W on 5/19/2014
Rating: 5 out of 5 stars

Amazing customer service.

HEATHER B on 5/17/2014
Rating: 5 out of 5 stars

Excellent on the customer service..... would of liked a longer time in which to access unit.....other then that I`ll be back!! Big thank you to all the staff !!

WENDY S on 5/8/2014
Rating: 3 out of 5 stars

The very first time I drove up to my storage there were 2 men in their outside unit smoking drugs and drinking beer.

CHARITY LEE S on 5/2/2014
Rating: 4 out of 5 stars

had a few issue with paper work mix ups but the satff was wonderful in helping.

RICK C on 5/2/2014
Rating: 5 out of 5 stars

The staff were a pleasure to deal with, even though I wasn`t keen on having to purchase a `special` lock.....

JOCELYN C on 4/26/2014
Rating: 4 out of 5 stars

bathroom filthy

DON S on 4/24/2014
Rating: 3 out of 5 stars

TERRIBLE EXPERIENCE not enough characters to write what happend.

NATASHA C on 4/8/2014
Rating: 4 out of 5 stars

Over all was good but I was in hurry and the attendant took forever with the customer ahead of me an the two others that were there didnt offer help.

DAVID B on 4/1/2014
Rating: 5 out of 5 stars

Excellent experiance with U-Haul in Darmouth. Thank you Tracy and team.

EDWARD F on 3/19/2014
Rating: 5 out of 5 stars

Very friendly staff, very clean units well maintained

DAVID B on 3/2/2014
Rating: 5 out of 5 stars

Staff were awesome. Couldn`t have gone any smoother. Thanks Dartmouth U-Haul. This was a great experiance and the only company to work with in my opinion. Best regards. David Bell.

CARLA B on 3/1/2014
Rating: 5 out of 5 stars

Perfect!!!!

TRICIA W on 1/19/2014
Rating: 5 out of 5 stars

awesome customer service!

HEATHER B on 1/16/2014
Rating: 5 out of 5 stars

Thanks for the great customer service!! As well going beyond the call of duty staff staying beyond the closing hours to accommodate us with our storage needs. Thank you!!

LAURA M on 1/3/2014
Rating: 5 out of 5 stars

The two agents we dealt with were both very friendly and informative. Great experience!

TODD D on 12/22/2013
Rating: 5 out of 5 stars

No problems staff was great, and storage area dry and super clean.. A+++

DOUGLAS D on 12/21/2013
Rating: 5 out of 5 stars

Service was great and very helpful.

DONALD C on 12/19/2013
Rating: 4 out of 5 stars

Had no problems every thing was great people where nice.

LOUISE T on 12/4/2013
Rating: 5 out of 5 stars

They were helpful and curteous. ...

BARBARA B on 11/28/2013
Rating: 4 out of 5 stars

I used a different storage facility once and had a bad experience. I will never venture away from UHaul again. Consistently great service and friendly staff. Thank you!

LEE-ANNE B on 11/25/2013
Rating: 4 out of 5 stars

the door to the facility was not locked

CHRISTOPHER MAT H on 11/19/2013
Rating: 5 out of 5 stars

The U-Haul staff in both Vancouver and Halifax were excellent, especially Ashley Foreman in Vancouver who made my crazy move-out day run really smoothly. Really great job, thanks everyone! -Matt

DENNIS K on 11/9/2013
Rating: 5 out of 5 stars

It was a pleasure being part of the family for the few years, thanks for everything.

TIMOTHY H on 11/6/2013
Rating: 5 out of 5 stars

Needed to get there after 8 pm but wasn`t open

TRACY K on 11/1/2013
Rating: 1 out of 5 stars

not happy with my service at all!

SANDRA J on 10/29/2013
Rating: 5 out of 5 stars

Tracey was awesome :

KEVIN R on 10/24/2013
Rating: 5 out of 5 stars

The staff and facilites were nothing short of outstanding. The staff was most helpful and courteous. Thank you so much for such the enjoyable experience. Kevin Richardson

CAROLINE S on 10/21/2013
Rating: 3 out of 5 stars

it was good

NADINE L on 10/8/2013
Rating: 4 out of 5 stars

Everything was great. However, you should be able to cancel partway through the month and get a pro-rated amount back, instead of paying for the whole month.

KEITH M on 10/6/2013
Rating: 5 out of 5 stars

We had a great experience at the Windmill Road Uhaul, in Dartmouth, NS. We will definitely go back to this location for all of our moving needs :

CARLA B on 9/29/2013
Rating: 4 out of 5 stars

Great!!!

BRANT D on 9/19/2013
Rating: 3 out of 5 stars

Great service friendly staff

ELIZABETH B on 9/17/2013
Rating: 5 out of 5 stars

Terrific sales people and wondeerful facilities!

ALEXANDER M on 9/14/2013
Rating: 5 out of 5 stars

Friendly professional staff who do their job well and go out of their way to be helpful.

CHLOE C on 9/13/2013
Rating: 4 out of 5 stars

Accommodating

AKRAM Z on 9/12/2013
Rating: 4 out of 5 stars

I`ve found the facility good,it helped me to move from Montreal to Darmouth, I am satisfied, it was reliable and comfortable, however the gas for the truck costs more than 500 CAN$ .

HEATHER H on 9/9/2013
Rating: 3 out of 5 stars

Staff were helpful but my bill had an error, I called 17X then drove to the shop.Calls were bumped to a call centre - pleasant but unable to resolve. Hire more staff at Windmill Rd.

DENISE F on 9/3/2013
Rating: 5 out of 5 stars

Great customer service!! Thank you to the staff-our move was made smooth. Denise Flynn

KIM W on 8/23/2013
Rating: 5 out of 5 stars

Excellent Thank You.....

BRANT D on 8/18/2013
Rating: 5 out of 5 stars

Sud was a great help as were the other associates at the store,Very helpful and polite, after a long drive andfeeling tired it was a refreshing experience. Thank you Brant Dyer

AKRAM Z on 8/15/2013
Rating: 4 out of 5 stars

The facility is reliable, confortable and well equiped nonetheles347 I had to pomp around 500 CAD of gaz during my trip from Montreal to Dartmouth NS.

KEN H on 8/14/2013
Rating: 3 out of 5 stars

latch faulty says Im open all the time, had to reset my card twice and Ive gotten a late payment notice I`ve had the unit less than a week.

CHRISTINE G on 8/10/2013
Rating: 3 out of 5 stars

All of the above plus more.

NATASHA R on 8/10/2013
Rating: 4 out of 5 stars

Dropped off our Ubox before the scheduled time which worked better for us. Helpful and friendly.

LARRY M on 8/7/2013
Rating: 5 out of 5 stars

Con Ward went above and beyond to help us out when we needed it!!! Thanks to all the U Haul staff at the Windmill Rd, Dartmouth location.

TAYLOR R on 8/4/2013
Rating: 2 out of 5 stars

Truck was there shortly after 12 return time n they decided they would charge me another day because it took an hour to unload and clean the truck out to return. Not impressed at all!!

KEN P on 8/1/2013
Rating: 3 out of 5 stars

Being charged 360%/annum late payment fee was completely ridiculous. this combined with the fact you were sending registered letters to my neighbour, I will NEVER, do business with Uhaul again

DOUG S on 7/16/2013
Rating: 3 out of 5 stars

Mold, mouse droppings. I was autobilled after we vacated the unit. I replied asking the charges be reversed. No response. PLEASE ADVISE ON THIS.

SEAN O on 7/2/2013
Rating: 3 out of 5 stars

Too many problems with the computer system. The delivery company was clueless. A tracking system should be used for peoples valuables. Late departure, overall unsatisfied with the service.

JAKE B on 6/30/2013
Rating: 1 out of 5 stars

Customer service at U-haul was the worst I`ve ever experienced. I was treated terribly, and will tell my friends and family so.

BRADLEY M on 6/26/2013
Rating: 4 out of 5 stars

Aside from the access not being 24 hrs, my only other complaint has to do with the website not allowing me to login to pay.

STEVEN D on 6/25/2013
Rating: 5 out of 5 stars

An excellent storage facility.

LISA J on 6/25/2013
Rating: 5 out of 5 stars

The facility and staff were excellent. I would definitely use uhaul again if needed and would also highly recommend to others.

CHAD W on 6/7/2013
Rating: 5 out of 5 stars

I was very impressed with the efficiency of service in Dartmouth. Tracey was particularly helpful and available when I needed answers to my questions. I’m very appreciative of the UBOX option.

CAROLYN M on 5/29/2013
Rating: 4 out of 5 stars

Facility seems understaffed. Staff friendly bot too busy for thorough service.

KEN P on 5/28/2013
Rating: 4 out of 5 stars

lineup was a little slow

CORNAIL F on 5/21/2013
Rating: 3 out of 5 stars

very helpful staff, timely and patient

ANCHOR I on 5/13/2013
Rating: 5 out of 5 stars

I dealt with Con Ward at the Windmill Road U-Haul, he couldn`t have been more accommodating and was fantastic to deal with.

MICHAEL R on 5/12/2013
Rating: 4 out of 5 stars

My only two issues where being forced to buy a lock from them. Even when I had my own quality lock. And second was being charged extra to have 24hour access to my unit, that was an outside unit.

DAVID G on 5/5/2013
Rating: 4 out of 5 stars

Very clean units. Mine in old section. Was surprized when lights went out. Did not realize they were on a timer and had to hunt for the switch. Staff very pleasant.

MARK C on 5/3/2013
Rating: 3 out of 5 stars

good service from what I have seen so far.

HEATHER O on 4/22/2013
Rating: 4 out of 5 stars

Fantastic way to move!

RAYMOND H on 4/10/2013
Rating: 5 out of 5 stars

the people at this facility mmde all the difference in my extended time there. tracey higgs was great to work with and very helpful.

JIM G on 4/4/2013
Rating: 5 out of 5 stars

Excellent service by staff, quick, friendly and informative.

JEROME F on 4/4/2013
Rating: 4 out of 5 stars

was well pleased with service and staff were bery helpfull ty

KIM S on 4/3/2013
Rating: 2 out of 5 stars

It was a good experience.

JASON P on 3/22/2013
Rating: 3 out of 5 stars

Slightly pricey. The dropoff/pickup prices are extensive. The staff of both UHaul Brampton and Dartmouth were superfriendly and good to work with.

ROWENA K on 3/6/2013
Rating: 5 out of 5 stars

Perfect for doing renovations... Just move everything out into the Ubox, do your work, and then move everything back in. No furniture to work around.

JEROME F on 3/5/2013
Rating: 5 out of 5 stars

was very pleased with the service all were very friendly and very helpfull with a relaxed facilty

CAROL LEAN E on 2/20/2013
Rating: 3 out of 5 stars

a bit pricey but good overall

TERRENCE H on 2/12/2013
Rating: 5 out of 5 stars

no complaints

BRIAN R on 2/3/2013
Rating: 5 out of 5 stars

Great service really impressed.

CATHERINE C on 1/27/2013
Rating: 4 out of 5 stars

All went well with my move. Thanks uhaul

AJ M on 1/25/2013
Rating: 4 out of 5 stars

Excellent counterperson in late evening. Processed efficently and professionally.

KIETH M on 1/17/2013
Rating: 4 out of 5 stars

it was clean, friendly environment and I would use the facilty and uhaul services again in the future!

ALEXANDER M on 1/10/2013
Rating: 5 out of 5 stars

Customer service was always top notch in all my dealings past and present at this site.

GREG W on 1/6/2013
Rating: 4 out of 5 stars

Very friendly and helpful

CHLOE C on 1/2/2013
Rating: 3 out of 5 stars

Was very decent. Would recommend to others. Nothing too fancy.

MEGAN MARIE D on 1/2/2013
Rating: 5 out of 5 stars

The service I received was excellent. My only concern was when I returned to my unit after hrs the door to my bldg was swinging open which is a bit of concern

ADMIRALTY C on 12/13/2012
Rating: 2 out of 5 stars

Local facility and people were OK, Had some unpleasant experiences with the UHaul SYSTEM which left a bad taste in our mouths.

JENNIFER M on 12/7/2012
Rating: 5 out of 5 stars

Tracey and her co workers were excellent. Very helpful and our move ran so smoothly. Thank you again!

GARY B on 12/3/2012
Rating: 3 out of 5 stars

Worst customer service in life

JANET B on 11/5/2012
Rating: 4 out of 5 stars

clean and staff always there to help.

KEITH L on 10/25/2012
Rating: 4 out of 5 stars

Very good....

KATHLEEN O on 10/24/2012
Rating: 3 out of 5 stars

I had gone in the day before and paid and signed a contract and they had lost my reservation, no sign of a contract. I was not even in the system.

JONATHAN W on 10/5/2012
Rating: 5 out of 5 stars

I had a very bad experience with my truck rental different dealer. However, the service I received at Dartmouth facility was top-notch, despite them being extremely busy.

TRAVIS K on 9/29/2012
Rating: 1 out of 5 stars

Didn`t have the right truck, wouldn`t accept a cash deposit at first. Then charged for using a dolly when the staff didn`t place the tag back in place.

MONICA J on 9/24/2012
Rating: 3 out of 5 stars

They could not find out reservation that was made by the manager the week before. They told me it would be 20 minutes. then said see you in 45 minutes? It actually took 1 hour 45 minutes

BEATRIX R on 9/16/2012
Rating: 5 out of 5 stars

Punctual delivery and pick-up, friendly staff, clean container - in other words: perfect ...

MARUY LOU H on 9/15/2012
Rating: 5 out of 5 stars

Very friendly service, great communication

JAMES C on 9/15/2012
Rating: 5 out of 5 stars

I moved from a Alberta to Halifax by U-Haul truck. U-Haul arranged for a drive-in storage unit ready for me when I arrived. Very helpful, convenient location and professional. Highly recommended.

ADAM A on 9/7/2012
Rating: 1 out of 5 stars

I brought a small trailer in for storage. I was told there were RV storage. The desk guy told me multiple times that there was a spot for me. No apology offered.

KENNETH M on 9/1/2012
Rating: 1 out of 5 stars

Would not honour reservation for storage made online - even when print off of online reservation provided Have rented 8-10 times this was absolute worst. Poor front counter service.

LINDSAY G on 8/28/2012
Rating: 3 out of 5 stars

Very expensive. No grace period at all for late bill payment resulting in very high bills. Never again.

SCOTT P on 8/26/2012
Rating: 2 out of 5 stars

When removing items from storage unit, there was an unacceptable amount of dirt that had infiltrated the unit. I also found a lot of Rat droppings in the unit.

GEORGE C on 8/23/2012
Rating: 4 out of 5 stars

Staff were very friendly and helpful. Good customer service

ANNA M on 8/20/2012
Rating: 4 out of 5 stars

No comment. All was fine.

DAN W on 8/11/2012
Rating: 5 out of 5 stars

Very friendly and helpful

BRANDON H on 8/9/2012
Rating: 3 out of 5 stars

Uhaul helped make our moving experience alot easier by going above and beyond thanks uhaul, b.h

KATHLEEN S on 8/8/2012
Rating: 4 out of 5 stars

Great

ROBERT S on 8/5/2012
Rating: 4 out of 5 stars

Clean, affordable facility.

JONATHAN N on 7/19/2012
Rating: 5 out of 5 stars

Great service and prices for storage. Already recommended this place to friends.

PETER F on 7/15/2012
Rating: 5 out of 5 stars

Great staff. Very positive experience!

DAVE B on 7/13/2012
Rating: 1 out of 5 stars

We had a 20` truck full. They told us it would fit in a 10x10 unit. It did not fit. This caused a lot of extra work for us. Even after asking several times they insisted the unit was big enough.

ANGELA E on 6/27/2012
Rating: 5 out of 5 stars

Great people working there. They were always there to help:

MELISSA L on 6/26/2012
Rating: 5 out of 5 stars

Nadine was a fantastic rep, very knowledgable and helpful.

BILLE JEAN C on 6/20/2012
Rating: 2 out of 5 stars

Dissapointed that goods were a week l