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U-Haul Moving & Storage of Dartmouth

Overall rating: 4.5 out of 5 stars

COLIN S. on 2/5/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

BRIAN J. on 2/4/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Brian P. on 2/4/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

alice b. on 2/4/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

JASON P. on 2/3/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

FRASER W. on 2/3/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

WAYNE M. on 2/2/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

KIMBERLY B. on 2/2/2016
Rating: 5 out of 5 stars

friendly ... knowledgable ... able to get things done in a timely fashion

Leanne L. on 2/2/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

SHAFIK N. on 2/2/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Daniel L. on 2/2/2016
Rating: 4 out of 5 stars

The service was excellent, very friendly and helpful employees. Total cost was more than expected though. I probably wouldn't rent a van again unless I was desperate :(

KENNETH G. on 2/2/2016
Rating: 5 out of 5 stars

Great service..low prices..would definitely recommend anyone to use u haul.

DONNA D. on 2/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

RON H. on 2/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

ANGELA M on 2/1/2016
Rating: 5 out of 5 stars

Staff are incredible. Love dealing with this location. Changed the storage location I was planning to use as a result of how great the staff are.

Angela M. on 2/1/2016
Rating: 5 out of 5 stars

The staff were OUTSTANDING. I can't say enough how great the service was. These folks certainly care about the business.

SHELLY G. on 2/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

AMANDA R. on 2/1/2016
Rating: 2 out of 5 stars

The truck we were given had many scratches that we had to have marked to ensure we were not blamed for them. Upon trying to open the uhaul, at our uhaul storage unit, we found it quite difficult to open but were able to get it open. Once we finished loading, we were unable to get the loading door closed. We went back to the uhaul office (same location as our unit) and then waited 15 minutes for someone to come look at it, and then another 20 before the issue was "fixed" - we almost had to get a new truck and transfer everything out of one truck, into the other! Our car was also blocked in by uhaul trucks (driven by employees) at the uhaul office, multiple times. It seemed they were understaffed and had not throuoghly inspected this truck when it was returned to them. It was disappointing and as we were driving the uhaul from halifax to Fredericton, it set our trip back quite a bit.

tanya m. on 1/31/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

BLAKE P. on 1/31/2016
Rating: 5 out of 5 stars

Kyle is great at his job; quick and easy, laying it out for you in a simple rhythm. Old GMC truck still had the radio with a slider to turn up the volume, and when she shifted gears she caught like no tomorrow. Guessed 30km and forgot to nail it on the tenth, because I would have guessed my birthday May 7. Enjoyed the process, will come again.

Joe P. on 1/31/2016
Rating: 4 out of 5 stars

Hands down, THE BEST EXPERIENCE I'VE HAD WITH U-HAUL (and I've had a few NOT so happy ones).FAST AND COURTEOUS. I like it.

kenneth b. on 1/30/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Shannon M. on 1/30/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

ARRON B. on 1/30/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

WALTER C. on 1/30/2016
Rating: 4 out of 5 stars

No bad comments to make. The staff were friendly and professional.

DENISE B. on 1/30/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Darlene O. on 1/30/2016
Rating: 5 out of 5 stars

I have to say this is the best experience I have ever had renting a truck and I have rented many for moving. We needed up getting a winter storm in the middle of me loading my stuff for storage and when I got to the facility with the truck the wonderful young man without hesitation ran up to me and offered to drive the truck and back it up to the storage unit to me due to the steep hill and poor road conditions. They even shovelled so that my friend driving me car could easily pull up to the office and not get stuck. All the staff working that night were amazing!! I will use this uhaul location for all my future moving needs!!!

CHANTAL P. on 1/29/2016
Rating: 5 out of 5 stars

The manager was very pleasant and accommodating. I had a great experience during a stressful time. Thank you to the great staff!! Kudos to the fantastic management.

DUSTIN M. on 1/29/2016
Rating: 3 out of 5 stars

Horrible experience! Poor customer service, the man who came out to hook the trailer up had no idea what he was doing and as he was 'testing the lights' he blew a fuse in my truck then told me I had to go buy one down the road. Ridiculous. I'll never go back to this location nor would I recommend it!

VANESSA M. on 1/28/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

MICHAEL M. on 1/26/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

HENRY H. on 1/26/2016
Rating: 5 out of 5 stars

You have to make sure that all trucks are filled up before you rent them out. The reason being, that the customer is not getting charged like me - I drove 35km and was charged $21. I was quite upset and a little shocked.

DANIEL H. on 1/26/2016
Rating: 5 out of 5 stars

Service was good and the vehicle was very fuel efficient

Spencer D. on 1/25/2016
Rating: 5 out of 5 stars

I noticed upon returning there was a sign taped to the computer monitor saying not to take certain trucks over the MacDonald Bridge. I didn't go over that bridge anyway, but when I picked up the truck the employee serving me made no mention of it and I feel like that should be stated to everyone picking up their rental trucks so that people have fair warning. The sign was there, but I missed it when I picked up the truck and only saw it after dropping off. Overall though, the staff were very friendly and helpful and I thought they did a great job! Keep up the good work and thanks for helping make my moving day possible!

DARRIN P. on 1/25/2016
Rating: 3 out of 5 stars

When I picked up the truck it was showing 1/4 tank of fuel. As soon as I drove it off the lot it went down to 1/8. When I brought the truck back it had just over a 1/4 tank sitting idle in the parking lot, when the attendant came into the store he advised the fuel level was at 1/8 of a tank. Something was very fishy with this and I plan on discussing it on social media

TED V. on 1/24/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

JANICE G. on 1/24/2016
Rating: 5 out of 5 stars

Everything went great. Thanks

Mark D. on 1/24/2016
Rating: 5 out of 5 stars

No issues at all, staff was very professional and courteous!

BRIAN C. on 1/23/2016
Rating: 5 out of 5 stars

The person doing the setup was exceptional.

Robert K. on 1/23/2016
Rating: 5 out of 5 stars

The young man who did our pickup order was very efficient and polite. We have rented from here before and for our next moving needs will be back!!

RICHARD R. on 1/21/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

TAMMIE P. on 1/18/2016
Rating: 5 out of 5 stars

Train all your employees like the girl that helped us she was awesome!

JOSE C. on 1/18/2016
Rating: 5 out of 5 stars

quick easy no hassles !!! loved it thank you

Daniel L. on 1/17/2016
Rating: 4 out of 5 stars

Great service, helpful knowledgable and efficient staff, I was very happy with how things went. Thanks!

ISAIAH O. on 1/16/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

BRAD H. on 1/15/2016
Rating: 4 out of 5 stars

Na

ANN P on 1/15/2016
Rating: 5 out of 5 stars

Sad was great!! I am confident that when I actually go to put my car in storage that they will be most helpful.

ERIC L. on 1/15/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

FRANK M. on 1/13/2016
Rating: 5 out of 5 stars

Excellent service.

Daniel R. on 1/12/2016
Rating: 5 out of 5 stars

Nice 4x9 trailer.

Casey C. on 1/11/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

Kevin C. on 1/10/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

SHAWN P. on 1/8/2016
Rating: 5 out of 5 stars

Thanks to your staff, my move was as seamless as it could possibly be

Shawn P. on 1/8/2016
Rating: 5 out of 5 stars

Staff were amazing

Zoe G. on 1/8/2016
Rating: 3 out of 5 stars

Customer did not leave a comment.

Donald H. on 1/8/2016
Rating: 5 out of 5 stars

When brakes applied to stop a little shake and side steer was noticed and should be repaired for safety reasons. Service in check in and out was awesome

michael h. on 1/7/2016
Rating: 3 out of 5 stars

I have rental insurance through my own insurance company, but no way to prove it when I went to pick up the vehicle. I had to buy insurance through U-Haul which cost $30.00. This did bother me but because I needed the rental right away I agreed to the extra charge. I do not know anyone that carries information that shows they have rental insurance with their own insurance provider. Other than that the experience was a good one.

MICHAEL K. on 1/6/2016
Rating: 5 out of 5 stars

Please make sure the vehicles brakes works well before give to customers

Jean-Luc d. on 1/6/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

Susan S. on 1/5/2016
Rating: 5 out of 5 stars

The original location wasn't open, and the change to Dartmouth threw off our schedule. I appreciated the $50 rebate. Next time we will just book pick-up at Windmill Rd.

JEFFREY W. on 1/4/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

ERIN P. on 1/3/2016
Rating: 4 out of 5 stars

Customer did not leave a comment.

ANDREW H. on 1/3/2016
Rating: 4 out of 5 stars

Would be nice to see daily trailer rate reduced to the same amount as a vehicle. Thanks.

DANIELLE D. on 1/3/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

WILL F. on 1/3/2016
Rating: 3 out of 5 stars

Make sure washer fluids are topped off, especially in. the winter season!

neil c. on 1/3/2016
Rating: 4 out of 5 stars

Helpful and excellent staff; effecient process made it easy for us to hit the road with the rental equipment we required.

JODY P. on 1/3/2016
Rating: 3 out of 5 stars

Friendly service. Only issue I had was that the storage unit I was given is not accessible to moving trucks (without great difficulty maneuvering in/out). Completely poor design because the larger units are in the back. Upon getting to the storage area location, I asked a forklift driver where my unit was located and then asked which side to drive into, upon which he pointed to the right-side back entrance. There was no mention that trucks don't 'usually go back here', as I was told later on by another UHaul employee. My moving help (ex-husband), who was driving the truck, was able to very carefully maneuvre the truck in. However, there was zero room to turn around and zero room to turn the corner to exit the back area. The UHaul employee had to use a combination of having a forklift driver (a different employee) lift the drunk off of it's back tires, in order to shift the truck and very carefully back the truck around some tights spots. The help of the second forklift driver (who did a great job) and the employee who drove the truck out were appreciated. What I was not happy with is that A) the larger units should not be in back because clearly larger units mean bigger trucks are coming in, B) we were never told prior to driving in that trucks don't usually go in the back and mostly C) when we brought the issue up when dropping off the moving truck, no compensation was given, when it should have been. We lost 1.5 hours off of moving, not to mention the frustration. I was putting my things in storage because my landlord called me a week before Xmas and advised she needed to move back into the home I had only rented (for my kids and I) three months ago. This was a headache I did not need. Otherwise, good service from the customer service rep. at the main counter that I dealt with.

James R. on 1/2/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

KIM T. on 1/1/2016
Rating: 4 out of 5 stars

It would be appreciated if the counter person reminded the next customer what miles or kms are actually included in the rental package. Thank you.

George C. on 1/1/2016
Rating: 5 out of 5 stars

Great location and service !

CAITLIN L. on 1/1/2016
Rating: 5 out of 5 stars

Customer did not leave a comment.

GARY N. on 12/31/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

Borden M. on 12/31/2015
Rating: 5 out of 5 stars

Service was excellent. Thank you everything worked out.

BRAD H on 12/30/2015
Rating: 4 out of 5 stars

The Mgr was very gd at getting things done and providing all the information needed

ALEXANDER F. on 12/30/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

NICHOLAS B. on 12/30/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

horace m. on 12/30/2015
Rating: 5 out of 5 stars

Had a great experience renting my first u-haul trailer. Very stable on the road and had a good towing experiece from NL to NS

Richard P. on 12/29/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

BILL O. on 12/28/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

David J. on 12/28/2015
Rating: 5 out of 5 stars

flawless experience

GUY R. on 12/27/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

darrell c. on 12/26/2015
Rating: 5 out of 5 stars

loved the ease the comfort and the friendly staff..thank you for helping us make the move easier for our daughter..keep up the good work

ASHLEY M. on 12/26/2015
Rating: 5 out of 5 stars

Everything was great except I called uhaul to get the exact price so I'd have enough cash to cover it. However I was not told I would have to pay a deposit of $100 if paying in cash and I also was unaware I had to put gas into the truck when returning it. Besides that all was good.

JARROD W. on 12/24/2015
Rating: 2 out of 5 stars

I needed a truck in Halifax. Although I recieved a discount the bridge and mileage still ended up costing me more that the 10$ discount I got

WAYNE M. on 12/22/2015
Rating: 5 out of 5 stars

I cannot say, as my experience was very good.

DEREK J. on 12/22/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

JOE M. on 12/21/2015
Rating: 4 out of 5 stars

All okay, focused on the business at hand.

randy h. on 12/20/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

zach r. on 12/20/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

VADIM V. on 12/19/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

Corrine S. on 12/17/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

TYLER R. on 12/16/2015
Rating: 5 out of 5 stars

Brakes were bad on the truck but staff compensated for that. overall experience was excellent.

JASON W. on 12/16/2015
Rating: 3 out of 5 stars

Walk around with customer regarding damage to the truck prior to leaving the property

MARY J on 12/16/2015
Rating: 5 out of 5 stars

Manager guys at the store were friendly great!

MARY J. on 12/16/2015
Rating: 5 out of 5 stars

Just be mindful that when a customer telephones to make a reservation that they be told they still have to do the entire procedure in store location & that the telephone reps (unsure if they are from a call centre or where) have accurate information such as times you can load a uhaul box (site closed at 7 which was deadline to load, yet telephone rep said anytime). Fortunately staff at the location were able to pick up on this by the hours I booked truck & a disaster was avoided! Manager at this location was awesome!

RAY M. on 12/15/2015
Rating: 5 out of 5 stars

Keep up the good work and lower the mileage rate.

MARY J on 12/15/2015
Rating: 5 out of 5 stars

Good service good staff!

MIKE E. on 12/14/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

VIVIEN H. on 12/14/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

GEORGE C. on 12/14/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

Derek C. on 12/14/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

BONITA M. on 12/11/2015
Rating: 5 out of 5 stars

The service was fast and friendly at pick up and drop off.

SHANE L. on 12/11/2015
Rating: 4 out of 5 stars

actually quite impressed. surprised to be honest. I recall years ago finding uhaul to be a bad experience. location in Halifax was great with very good packing products. the truck was clean and in good shape. service was very good EXCEPT the young woman clearly told me we were eligible for one free month storage in north bay but we would have to buy a uhaul lock. when we got to north bay the sto & go was not a "uhaul store" only an agent so we were not eligible for the free month and we didn't bring a lock. so the month cost us 150 clams. no fault of sto & go. one negative comment on the truck is they are released to customers WITHOUT a spare tire or jack. this seems irresponsible to me, passing Moncton, in the dark, in a snow storm, we had an error message on the dash requesting the tires be checked and the low pressure light came on, we went into panic mode knowing we had no spare on board. turned out to be only a low tire but I can imagine waiting for uhauls roadside assistance might have slowed us down. otherwise it was sincerely a pleasure to use uhaul on this trip. I highly recommend, and will use them again. (also, the allowable mileage was sufficient)

Christina O. on 12/11/2015
Rating: 4 out of 5 stars

It can be tricky to get in and out of the area during high traffic times, I would recommend having pick-up/drop off times during non-peak traffic times.

tony o. on 12/10/2015
Rating: 3 out of 5 stars

Customer did not leave a comment.

peter r. on 12/10/2015
Rating: 5 out of 5 stars

new van, good gas mileage very dependable

BATS B. on 12/8/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

NADINE L on 12/8/2015
Rating: 5 out of 5 stars

Great service! The manager was so kind and understanding - I really appreciated everything he did for me!

JESSICA B. on 12/7/2015
Rating: 5 out of 5 stars

Have coffee on site for those waiting.

Harish K. on 12/7/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

GEOFFREY T. on 12/7/2015
Rating: 3 out of 5 stars

Customer did not leave a comment.

Bats b. on 12/7/2015
Rating: 4 out of 5 stars

The 26 footer felt like the body supports were broken

Craig C. on 12/7/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

BOBBY H. on 12/7/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

SHELLIE P. on 12/6/2015
Rating: 3 out of 5 stars

The only thing I can suggest is when a customer is returning their keys to have different line ups such as one for debit with refunds like my situation and my truck was returned the night before and had to stand in line 35 mins.Which was not all that great.but the service I received when I picked up the truck was awesome..

Marc C on 12/6/2015
Rating: 4 out of 5 stars

Staff was very helpful, hours of operation also very convenient. Only issue was trailer lights were not working on U-box trailer.

BONNIE B. on 12/5/2015
Rating: 3 out of 5 stars

Wish the u haul company had some free kilometres in the rental price.

Clifford B. on 12/5/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

MICHAEL L. on 12/5/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

GLENDA N. on 12/4/2015
Rating: 5 out of 5 stars

I had a great experience with u haul. Never had a problem with them at all. Everything went great. Thanks again u haul.

KAYLA M. on 12/3/2015
Rating: 3 out of 5 stars

There were no furniture pads in the truck after we picked it up. We called to get them to note that so that we were not dinged on that when we brought the truck back. We rented the truck on a Sunday, by Tuesday we still had not heard from anyone from the UHual store to let us know if we would be getting a refund (which we were expecting) or if we needed to pay more, so I phoned them and was told our account was not yet closed, the manager called me back to discuss this and said that we would be charged $40 for the missing pads.. I explained that the pads were not in the truck when we picked it up and that we had phoned them and told them that. Without a hassle they did remove the $40 charge. I was happy enough with the truck and experience overall, but was a bit disappointed with the lack of urgency about contacting us to close the account.

bernice b. on 12/1/2015
Rating: 4 out of 5 stars

This my feed back about friendly quick check in and check out .I was very pleased with the service .

Joseph M. on 12/1/2015
Rating: 3 out of 5 stars

I booked at the Bedford location but had to go to Dartmouth because a van wasn't available the morning I was supposed to pick it up. Also I ended up putting $10.00 too much in gas as I used the suggested method on the contract, not a good tool!

DAVID P. on 12/1/2015
Rating: 5 out of 5 stars

Staff was friendly and efficient.

Justin E. on 12/1/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

COLLEEN M. on 12/1/2015
Rating: 3 out of 5 stars

I had reserved my truck online (17ft) for pickup at 4pm and had chosen 24 hour, when I got to the point of checking out I saw there were several items that I had not chosen so I had to back out several times to make the corrections so apparently in doing so my reservation had changed to a 12 hour booking for return at 4am...I hadn't noticed that and had even called Friday morning to confirm my reservation, after 3 attempts I finally got my call answered and confirmed my pickup time but nothing was reviewed about the drop off. I showed up at 4pm Friday evening , my move was planned for 10am Saturday and was told I had to have the truck back at 4am, There was no possible way for me to do that and I assured the rep that I would not have chosen the 12 hour booking as I had my move booked for weeks for Saturday. She got her manager who only said well your booking shows that's what you booked so there's no mistake on our end, then after some further back and forth he said he would be able to give me a 27 ft truck for same price...I'm not certain how a $58 booking became $117 if I was getting it at the same price (I did buy a roll of packing tape but that seems like an excessive jump) It also took the rep 3-4 tries to get my debit payment through so by that point I was willing to pay anything to just get out of there. First thing Saturday morning I got a call from another rep asking me why I hadn't dropped off the truck overnight..I again explained what had happened and said I am supposed to have the truck for the day, drop off by 4pm. She called twice that day again asking me when I was taking it back. The gas was at 1/4 full so we put it back to that before dropping it off and the agent then accused us of not putting gas in...showed her the gas receipt so then apologized and said was her mistake. But then said we went over our kms...we made 2 trips from Dartmouth to Halifax which was what we told the rep Friday night we would be so how the km's weren't accurate is another mystery. We ended up paying another $34 dollars I believe. Moving is stressful enough but this experience only added to this and was terrible customer experience.

SHERRY D. on 11/30/2015
Rating: 3 out of 5 stars

Customer did not leave a comment.

SOPHIA R. on 11/30/2015
Rating: 5 out of 5 stars

Very smooth transition to move using UHAUL Truck and Self Storage. Well equipped and excellent staff with great knowledge and customer servic . Efficient company and will definitely recommend and also continue using myself. Thank you!

LINDA M. on 11/30/2015
Rating: 5 out of 5 stars

Great Service, encountered no problems or issues all went Great Thank you

morrissey d. on 11/30/2015
Rating: 4 out of 5 stars

Very friendly and helpful. The best place to go for trucks.

STEVE A. on 11/30/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

HANS M. on 11/29/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

DHEEPAN V. on 11/29/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

ROB B. on 11/29/2015
Rating: 3 out of 5 stars

Since I booked a pickup in Truro, 100kms from Dartmouth, it was immensely inconvienient for me to travel back to Dartmouth to pick up the trailer. Besides wasting 2 hrs of my time and roughly $50.00 more in fuel. If there was no auto transport in the Truro location, why did the system allow me to book it?

DEBORAH L. on 11/28/2015
Rating: 3 out of 5 stars

Way too overpriced, $200 to drive myself, to gather my things and move my things myself. Not worth it.

JASPREET M. on 11/28/2015
Rating: 1 out of 5 stars

The ramp was faulty and when we pushed it out, it fell down and injured my friend. Complained at the location, but no manager was available to listen to me. They gave me a number to open claim but that only works monday to friday. Charged fully for faulty equipment. Disappointed!!!!!!!

deborah l. on 11/27/2015
Rating: 3 out of 5 stars

Customer did not leave a comment.

JIM W. on 11/25/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

Robert T. on 11/25/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

JENNIFER H. on 11/25/2015
Rating: 3 out of 5 stars

I had asked for some furniture blankets to be placed in the trailer and they were not.

DEBBIE B. on 11/24/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

JASON ARIC H. on 11/23/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

David C. on 11/23/2015
Rating: 5 out of 5 stars

All staff were very professional and friendly. The vehicle was clean and well maintained. I will recommend U - haul to my friends and business associates if I have the opportunity to do so.

TOMMY B. on 11/23/2015
Rating: 3 out of 5 stars

The amount of gas on the agreement on the paperwork did not coincide with the amount of gas in the truck. The person who delivered the truck put his initials by the correct amount but this was not changed in the computer system which caused issues at the drop off. The size of the truck given to me was more larger than what I had reserved. Uhaul did give it to me at the same rate but because the truck was so large I could not fit it in my driveway which made the moving process that much more difficult and time consuming.

KRISTEN W. on 11/23/2015
Rating: 5 out of 5 stars

the front desk agent was very polite, persoanble and helpful, as was the lot attendant guy. They were helpful and flexible. The loaction was very convenient. Everything went smoothly. Thanks Uhaul

SYLVIA C. on 11/23/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

SHARON D. on 11/22/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

Charles P. on 11/22/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

Tim B. on 11/22/2015
Rating: 5 out of 5 stars

A great experience all around... Awesome Staff!

thomas f. on 11/21/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

PAUL B. on 11/21/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

TANYA B. on 11/21/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

ELIZABETH M. on 11/19/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

Tim T. on 11/19/2015
Rating: 5 out of 5 stars

We had an overall great experience, the service was excellent. Thanks

JULIANNA L. on 11/18/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

Blayne W. on 11/18/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

Barry F. on 11/18/2015
Rating: 3 out of 5 stars

The capability of reserving a trailer was very much appreciated.

Jenny A. on 11/17/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

LYNN P. on 11/16/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

SEAN M. on 11/16/2015
Rating: 1 out of 5 stars

Not about the location, it's the subterfuge perpetrated by U-haul.

ALEXIS J. on 11/16/2015
Rating: 3 out of 5 stars

Customer did not leave a comment.

DAVE M. on 11/16/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

Tyson K. on 11/16/2015
Rating: 4 out of 5 stars

Really quick service. Easy going staff. Thanks.

Stephen S. on 11/15/2015
Rating: 4 out of 5 stars

hooked up and unhooked the trailer for me great service very pleased

ALAN B. on 11/15/2015
Rating: 3 out of 5 stars

Disappointing experience. When I arrived they did not have the size of truck avaialable that i had reserved over the internet. They also did not have a furniture dolly i requested. When I explained that i didn't have much help with me on this move i was told I could buy a dolly for an extra 19.95. Not my idea of good customer service.

DERRICK P. on 11/15/2015
Rating: 4 out of 5 stars

The price per kilometer i found to be extremely high. It should be made a little more affordable for everyone. Seeing the price to rent is very inviting until you get the final bill. Quite outrageous would be a better choice of words. I've rented from uhaul on a number of occasions but will definately shop around for better pricing next time. Possibly cheaper to hire a moving company.

TODD F. on 11/15/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

JOHN S. on 11/14/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

LAURA G. on 11/14/2015
Rating: 1 out of 5 stars

Customer did not leave a comment.

JIM D. on 11/14/2015
Rating: 5 out of 5 stars

Very courteous and pleasant staff, it was a great experience,

STEVE H. on 11/13/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

SHERYL L. on 11/13/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

NADINE C on 11/13/2015
Rating: 3 out of 5 stars

Too many times there were mistakes with my account and no one could figure out how to fix them and told me management would be in touch to fix the issue and they never were

Theresa C. on 11/12/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

ALAN V. on 11/12/2015
Rating: 5 out of 5 stars

Just keep on what you are doing at that location

DANIEL F on 11/11/2015
Rating: 4 out of 5 stars

Everything about the storage unit was great except the couch I did have in there did develop some surface mould on it.

pauline s. on 11/11/2015
Rating: 3 out of 5 stars

Pick up wait times can be slow.

Angus M on 11/10/2015
Rating: 5 out of 5 stars

Thank God for Taylor Collins! Taylor quickly and with great effort resolved the glitches we had from using the internet reservation. Nothing beats personal service!

GERALD N on 11/10/2015
Rating: 4 out of 5 stars

The facility worked great for my needs...

shawn r. on 11/9/2015
Rating: 3 out of 5 stars

there is no other place for us

PAULETTE S on 11/9/2015
Rating: 4 out of 5 stars

Staff very friendly and efficient.

Paulette S. on 11/9/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

DARREL M. on 11/9/2015
Rating: 5 out of 5 stars

The vehicle was NOT at half a tank (Fuel). I took a picture...it was between 1/4 and 1/2. I returned it at half a tank and a bit. Instead of wooden railings in the back of the truck, there should be eyelets or something that would allow for more secure tie-down. This has been a shortcoming for decades. You sell these things...put them in your own vehicles.

DON R. on 11/9/2015
Rating: 5 out of 5 stars

While the equipment was clean and well maintained, it still seemed to have seen better days. Other than that, the staff, at the front end and the back end (in particular, a young man who checked the truck back in) were excellent.

GARY A. on 11/9/2015
Rating: 4 out of 5 stars

Everything was satisfactory.

ALEX G. on 11/8/2015
Rating: 5 out of 5 stars

EVERY PART OF THE RENTAL PROCESS WAS VERY PROFESSIONAL. I WAS VERY HAPPY WITH THE FRIENDLY COMPETENT SERVICE.

Andrew W. on 11/8/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

roy b. on 11/8/2015
Rating: 3 out of 5 stars

Make sure all rentals are completely fueled up completely before renting.

Kim B. on 11/8/2015
Rating: 5 out of 5 stars

Fabulous experience, first time ever renting a vehicle, able to get everything done online in advance, no approval process for rental, very friendly staff, super quick service. Would prefer if customer isn't supposed to fuel up, brings the question why the tank was at less than half when I got it. 5/5 Will definitely be using Haul again.

KEVIN D. on 11/7/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

DAVID M. on 11/6/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

ANDREA P. on 11/6/2015
Rating: 4 out of 5 stars

The parking lot was extremely busy and disorganized when I arrived to pick up my truck, though I acknowledge that may have been caused by customers. Service was great!

WILLIAM S. on 11/6/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

LINDA C on 11/6/2015
Rating: 5 out of 5 stars

Staff was very helpful to us. Always nice to know that you have a great staff working for you.

martin l. on 11/5/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

SALLY D. on 11/4/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

EDGAR B on 11/4/2015
Rating: 3 out of 5 stars

Had reserved unit but it was rented out when arrived. Had to rent 2 units instead ,U-Haul should have issued both for prize of one reserved

Ray C. on 11/3/2015
Rating: 4 out of 5 stars

The folks at this location are fast and efficient. What I wish is there be a location closer to me. Halifax never seems to have the vehicles I want and driving to Dartmouth is a pain - distance and bridge toll.

FRED Z. on 11/3/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

BERNADETTE D. on 11/3/2015
Rating: 5 out of 5 stars

Nothing. Everything is fine as it is. Great Customer Service team.

WENDY V. on 11/3/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

Dave W. on 11/2/2015
Rating: 5 out of 5 stars

On site parking is not ideal

Kevin M. on 11/2/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

ADLINE N. on 11/2/2015
Rating: 1 out of 5 stars

I had a terrible experience .. After making my booking a week in advancing and getting a confirmation email .. My booling was cancelled and I was stranded with out a truck .. And talking to someone from your end they gave me a 26" truck .. It was extremely hard for me to drive this big a truck and faced a lot of difficulties .. I am going to consult my lawyer as this has cause me a huge amount of stress by uhal

BRAD B. on 11/2/2015
Rating: 3 out of 5 stars

Customer did not leave a comment.

JESSE S. on 11/2/2015
Rating: 5 out of 5 stars

Pick up was fantastic, I actually got a truck that drove well, that also actually had seat belts. Drop off was also fantastic. Service was quick, the return inspection was performed very efficiently.

KEITH M. on 11/2/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

DORIS G. on 11/1/2015
Rating: 4 out of 5 stars

The equipment worked fine. Many thanks for up grading truck size to 17' as the smaller touch would not have been adequate. The mattress bags and bubble wrap were just what we needed. Thanks again for assisting to my successful move.

Shari A. on 11/1/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

ROBERT B. on 11/1/2015
Rating: 5 out of 5 stars

Very friendly and efficient! I got through the paperwork in minutes! Very good team here!

Michael C. on 11/1/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

ANN D. on 10/31/2015
Rating: 3 out of 5 stars

Customer did not leave a comment.

ROBERT B. on 10/31/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

ZACH O. on 10/31/2015
Rating: 3 out of 5 stars

Customer did not leave a comment.

TAIJA A. on 10/31/2015
Rating: 2 out of 5 stars

In the past 4 weeks I have rented about 5 uhauls, costing me about $500. This weekend, I was dealt with by the store manager Taylor Collins who lacked personality and wanted to extend no courtesy to myself as a customer. The estimated fuel guide was very off and I put way too much fuel in the vehicle. I requested that I be compensated especially with the fact I was dropping off my rental to collect another right away. It was very disappointing to me as the day before another customer had the same issue and a regular staff member was able to compensate him. In all, my business didn't seem very appreciated not because I didn't get monetary compensation but simply because Taylor didn't seem to care.

TOM D. on 10/31/2015
Rating: 4 out of 5 stars

Lots of equipment available on short notice. Efficient, pleasant crew. Very good service.

Jesse R. on 10/30/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

STEPHANIE O. on 10/30/2015
Rating: 5 out of 5 stars

Very friendly and helpful staff!!

CARR H. on 10/30/2015
Rating: 4 out of 5 stars

When I rented the trailer I was told to return it outside and someone would check me back in and send me a receipt by email using his telephone app. But when I returned the trailer today the fellow who disconnected me said he didn't have the app and I'd have to get in the check-in line . . 10 people ahead of me! I complained and then he pointed out another person who "might be able to help". He did and said he'd send me the receipt within 20 minutes. That is what happened, but if I hadn't complained about it to the first guy I would have been unnecessarily delayed. Your guys in the front yard should be smarter than that first guy; he could have made a better effort to speed things up without having to have me complain.

Michael R. on 10/30/2015
Rating: 3 out of 5 stars

If you give a quote by phone on storage, stick to it or make an adjustment to compensate. It's more than annoying to be told one thing on the phone and have staff tell you something else when you get there.

Myra D. on 10/29/2015
Rating: 4 out of 5 stars

You had run out of one of the items I wanted to buy so had to pay more than necessary to rent instead. Otherwise, service good. Thanks

BILL L. on 10/29/2015
Rating: 4 out of 5 stars

I think $19.95 a day is pretty deceptive when the mileage rate is $1.11 per mile My in city move at 45 mi cost me nearly $50 in mileage. I took the insurance for $15 and 2 bags of blankets (which I never even opened) and my bill was $110.00 Long way from the 19.95 splashed on the side of the truck. Excellent service and staff and the truck worked great. Let's be more transparent about our pricing.

Luc D. on 10/29/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

GRAHAM L. on 10/28/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

JOHN K. on 10/28/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

SAMANTHA G. on 10/28/2015
Rating: 4 out of 5 stars

We struggled with the outside mirrors. Maybe an inservice to point out the features

MORGAN M. on 10/28/2015
Rating: 5 out of 5 stars

Smooth seamless experience. Thank you!!!

Martin F. on 10/27/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

Cara A on 10/27/2015
Rating: 5 out of 5 stars

Very nice and helpful staff. The trailer I used work and hauled well.

BARRY T. on 10/27/2015
Rating: 3 out of 5 stars

I had booked to drop off the vehicle at the Caldwell Road location. The problem is that it is NOT a drop-off location, and your website has to be updated properly.

Daniel M. on 10/27/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

KELLY P. on 10/27/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

DOUGLAS D. on 10/27/2015
Rating: 5 out of 5 stars

Awesome service, just keep up good work. And Thanks, that's why I keep coming back.

RALPH O on 10/27/2015
Rating: 5 out of 5 stars

Very clean and great service

LAWERENCE B. on 10/26/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

DAVE W. on 10/26/2015
Rating: 5 out of 5 stars

customer parking, if you want to leave your car there until you return in the truck, it is not ideal. Great service ad reasonable rates though.

TIM M. on 10/26/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

Meghan T. on 10/26/2015
Rating: 3 out of 5 stars

I had a reservation made, and they were unable to provide me with the truck in my specified size. I was not pleased with having a much larger truck, and I'm sure it was less fuel efficient than the one I had reserved online weeks ago. Thumbs down. Also very slow service. I was in line for over 30 minutes.

GEORGINA W. on 10/26/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

joseph d. on 10/26/2015
Rating: 3 out of 5 stars

EVERY time I rent a vehicle, the fuel is lower than suggested on the initial contract and I have to point it out so they will correct and initial the form before I leave. This last time I got into an uncomfortable argument with the guy who gave me the keys, when I again noted it wasn't correct. He refused to acknowledge it and I gave up. On the other hand, if it's even a fraction of a hair lower than expected on return, it's a different story... I'm getting sick of having to double check what should be done correctly, but more importantly, being challenged when it's blatantly obvious.

veronica d. on 10/25/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

GARY B. on 10/25/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

JOHN B. on 10/25/2015
Rating: 3 out of 5 stars

The guy checking in the equipment was awesome, quick and professional, so were the other staff. I am upset that the truck was not full of fuel upon pickup (3/8) and upon return had 5/8 a tank full of fuel and was not reimbursed for having more fuel in it than we were given. This is a bullshit move on U-Hauls behalf and will never recommend you ever again.

IAN C. on 10/25/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

GAETAN G. on 10/24/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

SHELLEY C. on 10/24/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

PAT J. on 10/24/2015
Rating: 5 out of 5 stars

Excellent service as usual. U-Haul super center on Windmill Rd, Dartmouth, NS has never received a bad review from me !! From the propane tank, to the trailer, to the check out and the check in. Keep up the great work. See you again soon.

HAYLEY L on 10/23/2015
Rating: 3 out of 5 stars

Was satisfied with the service think staff could have been a little nicer to people but over all theu were great

tamara b. on 10/22/2015
Rating: 5 out of 5 stars

Great job!!

roger p. on 10/22/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

ERIC R. on 10/21/2015
Rating: 3 out of 5 stars

I was promised a $ 50 rental Credit because the trailer I booked was not available due to mechanical repairs. I agreed to later in the week and the note on the $ 50 was inserted in my file. The girl at the shop showed me. The charge hit my credit card on Oct 9th but still no credit posted

RAY J. on 10/21/2015
Rating: 5 out of 5 stars

get more trailers

EARL C. on 10/20/2015
Rating: 5 out of 5 stars

Move went A1 and very pleased with staff. Cheers Earl

CLAUDE O. on 10/20/2015
Rating: 4 out of 5 stars

Prompt service and helpfull staff made this renting experience very pleasing. I was surprised to see that the staff were very friendly and accomodating.

PAULA H on 10/20/2015
Rating: 4 out of 5 stars

Good overall. No complaints

CYNTHIA B. on 10/20/2015
Rating: 5 out of 5 stars

Staff very knowledgeable and friendly. Timely attention provided to customer service. Great Job!

Annette J. on 10/19/2015
Rating: 5 out of 5 stars

Only 2 staff to process applications for many customers; staff was very efficient with the process.

Andrew W. on 10/19/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

Michael K. on 10/19/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

DAWN W. on 10/18/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

Kurt S. on 10/18/2015
Rating: 4 out of 5 stars

Taylor is the greatest. So helpful and clear. You have a great employee in her.

CHARLES V. on 10/18/2015
Rating: 5 out of 5 stars

Very satisfied.

WILLEM W. on 10/18/2015
Rating: 3 out of 5 stars

Waiting time at pick-up way too long. Took 30 minutes. Was send outside to meet with somebody to hook up trailer. That somebody didn't show up. So had to go back inside. Drop off was done in 5 minutes and smooth

Teresa H. on 10/17/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

MARINA M. on 10/17/2015
Rating: 5 out of 5 stars

Great customer service. Informative and helpful...hands down the best moving/storage facility I have dealt with.

GEOFFREY L on 10/16/2015
Rating: 5 out of 5 stars

Modern, clean, climate-controlled, great staff...couldn`t ask for anything more.

MARTIN N. on 10/14/2015
Rating: 4 out of 5 stars

Great service

SUSAN B. on 10/13/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

ADRIENNE M. on 10/13/2015
Rating: 5 out of 5 stars

The moving company ("2 Movers") recommended on the U Haul site for my area were not great. They spent a LONG time talking about how to load the truck. They left approximately 40 minutes after arriving for an "emergency" and didn't come back for 20 minutes. One of the two men never returned but sent another guy in his place and then those two had to discuss how to load the truck. They were incredibly slow in loading the truck. They didn't have a car so they had to ride with me in the U Haul and then had to wait 40 minutes at the end of the job for the original man to pick them up. I would have suggested they wait outside but they needed help from the man who came to pick them up to get my couch into my livingroom. On a positive note, they were very careful with my things and nothing was damaged.

DANIEL W. on 10/13/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

ROSEMARIE R. on 10/13/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

ROBERT C. on 10/12/2015
Rating: 3 out of 5 stars

Booking one location, an independent franchise, then to have a corporate location call to say no trucks available, and switch to this corporate location which drove my cost up considerably . Then in my travels I pass the location I wanted to pick up, they had all kinds of trucks. In my book this is bait and s witch by your corporate store. I will be filing my complaints with Better Business Bureau.

RYAN S. on 10/11/2015
Rating: 2 out of 5 stars

Have a location in Halifax.

AUDREY P. on 10/10/2015
Rating: 5 out of 5 stars

Customer did not leave a comment.

Holly H. on 10/9/2015
Rating: 3 out of 5 stars

I never saw on the website that you had to pay for the gas and the kms, so that would have been nice to know before hand.

SHELLEY M. on 10/9/2015
Rating: 2 out of 5 stars

HI! My comment/complaint was the wait time to check out vehicle. I waited 45 min. in line to check out. There were 15 people ahead of me in line at 07:30, and one clerk working. Eventually another clerk joined and that did help but not until we had waited 1/2 hr. I rented on last day of month. My thoughts are that the management should have more staff avail. first thing in the morning and especially on the last day of the month. The staff I interacted with were all very nice and helpful.

MICHEL R. on 10/8/2015
Rating: 4 out of 5 stars

Customer did not leave a comment.

STACIE L. on 10/8/2015
Rating: 3 out of 5 stars

The passenger door would not close all the way and the window would not go up all the way. It was that way when I got the truck but they tried to blame me. The guy did not do a walk around of the truck with me. He just told me to check the gas and kilometers. Also the brakes were very soft and the transmission was slipping terrible

Kevin W on 10/5/2015
Rating: 5 out of 5 stars

Staff member TaylorI think that is who it was was extremely helpful and knowledgable.

WHITTY J on 10/4/2015
Rating: 5 out of 5 stars

No comment

AMANDA D on 9/22/2015
Rating: 3 out of 5 stars

Never staffed enough. Also I am suggest you review offering prorated billing so that when someone closes their acct they dont end up paying for a full month you can immediately rent again

Stéphane M on 9/19/2015
Rating: 3 out of 5 stars

Service at Windmill Rd was good, but guaranteed delivery date kept changing.

Stéphane M on 9/19/2015
Rating: 4 out of 5 stars

Service at Windmill Rd was very good. Our issue was the changing guaranteed delivery date Sept 3, then 5th, then 8th. Not sure who was responsible for that.

PAULA H on 9/14/2015
Rating: 4 out of 5 stars

Was fine no issues

Daniel M on 9/11/2015
Rating: 5 out of 5 stars

The staff and facility were excellent.

SCOTT S on 9/8/2015
Rating: 1 out of 5 stars

Was unable to access unit when required. Huge inconvenience when trying to move out of my apartment. Not impressed with response from UHaul, will not use again.

EMILY W on 9/8/2015
Rating: 3 out of 5 stars

I do not appreciate having to buy a uhaul specified lock - I have a perfectly good lock. Quit trying to take even more of my money than you already have

WAYNE D on 9/3/2015
Rating: 5 out of 5 stars

The staff at the Dartmouth facility were excellent. More then friendly and helpful.

WAYNE D on 9/3/2015
Rating: 5 out of 5 stars

The staff at the Dartmouth facility were excellent. More then friendly and helpful.

JOE H on 8/31/2015
Rating: 5 out of 5 stars

business need people like the gentlemen name Sud in the windmill road in Dartmouth branch. very helpful, very informative, he knows his job.

THEO M on 8/26/2015
Rating: 4 out of 5 stars

Longer hours would be great. I have an inside locker unit so need to use it during your regular hours. Dealt with Wendy for my reservation and she was FABULOUS!

JULIE E on 8/26/2015
Rating: 5 out of 5 stars

Con Ward was the best! Efficient professional. All the staff facilities were fabulous. I will use again recommend to anyone I can. An extremely satisfied customer.

JULIE E on 8/26/2015
Rating: 5 out of 5 stars

Con Ward was the best! Efficient professional. All the staff facilities were fabulous. I will use again recommend to anyone I can. An extremely satisfied customer.

PAUL D on 8/18/2015
Rating: 1 out of 5 stars

Did not like that u cut my lock to enter the storage unit I rented after I said no I would let u in. Or the hassle of getting the spare key to the lock u replaced either.

LAURA M on 8/14/2015
Rating: 4 out of 5 stars

None

AMANDA M on 7/22/2015
Rating: 5 out of 5 stars

Staff were awesome, everything was easy. Great experience

CATHARINE S on 7/21/2015
Rating: 2 out of 5 stars

Advice: only let the office know *after* you`ve finished with your unit. Letting them know the unit will be available in an hour will result in the unit being rented within minutes.

LEIGH-ANNE O on 7/8/2015
Rating: 3 out of 5 stars

All was well until I moved my stuff out as was told I cannot get my rent returned to me despite that my stuff was moved out the morning of the 1st of July. Currently no one will return my calls.

AMJED Q on 7/6/2015
Rating: 5 out of 5 stars

Recently I had a breakdown during night time, pulling a trailer from Toronto to Halifax with my family. Road side assistance were simply excellent.

GORDON C on 6/11/2015
Rating: 5 out of 5 stars

Patient and helpful

BRYAN M on 6/11/2015
Rating: 3 out of 5 stars

Snow removal was poor, causing water to enter unit and freeze on floor. I spent hours chipping several inches of ice out of unit. Suffered water damage to several items, including leather couch.

DOUGLAS D on 6/10/2015
Rating: 4 out of 5 stars

The front counter was a little disorganized, but it was not a problem.

MICHAEL R on 6/2/2015
Rating: 5 out of 5 stars

Great service. Thanks Tracy

MICHAEL M on 6/1/2015
Rating: 2 out of 5 stars

If we move again I will use another company

JESSICA S on 5/19/2015
Rating: 4 out of 5 stars

Really enjoyed the customer service

ERNEST C on 5/8/2015
Rating: 4 out of 5 stars

Have used facility several times and have always been happy

IAN K on 4/30/2015
Rating: 2 out of 5 stars

Was told it would not be a problem to extend my storage for a couple days longer. When I tried to PAY for 3 more days I was told that it would cost me an entire month. Bad customer service.

CAROLINE B on 4/27/2015
Rating: 5 out of 5 stars

it was great

HOLLY H on 4/25/2015
Rating: 1 out of 5 stars

terrrible

ADRIENNE S on 4/20/2015
Rating: 3 out of 5 stars

Late fee twice,could not get reversed.Poor client service.Lots of mouse/rat droppings in unit but furniture not damaged.Controlled as best you can?Otherwise the facility was clean and well maintained.

NEIL W on 4/8/2015
Rating: 1 out of 5 stars

I was very upset when u tired to rent a pickup truck or van and they wouldn`t give me one and was very mean because I didn`t have a credit card!!!!

CHRIS C on 3/13/2015
Rating: 4 out of 5 stars

Helpful staff, friendly

ROBERT B on 3/10/2015
Rating: 5 out of 5 stars

very very good

BILL B on 3/10/2015
Rating: 5 out of 5 stars

I had three people ensure the unit was ready, my informaltion was taken quickly and was given a facility map with all the details unit number etc

TAMMY W on 2/26/2015
Rating: 5 out of 5 stars

My experience was excellent as always. The staff at this location go above and beyond, as always. Every contact with this store turns out positive.

LAURIE H on 2/22/2015
Rating: 4 out of 5 stars

Service was timely and efficient. Staff was well informed and friendly.

AMANDA D on 2/21/2015
Rating: 5 out of 5 stars

The staff was great here each time I went in! My Only Suggestion would be to clear the access to the storage units better. I got stuck in the snow in your lot with your uhaul :/

DIANA Q on 2/13/2015
Rating: 5 out of 5 stars

I rented a truck and a storage locker . The staff was knowledgable , helpful and efficient .

ANDREW C on 2/6/2015
Rating: 4 out of 5 stars

Friendly staff provided excellent service in a quick and efficient manner.

JESUS P on 1/21/2015
Rating: 4 out of 5 stars

My alarm did not work since day one but no one knew , that was one of the main reasons I rented there because of the alamed unit advertising

CHERIE H on 12/22/2014
Rating: 5 out of 5 stars

Perfect service...at a stressful time

CHARLA W on 12/3/2014
Rating: 2 out of 5 stars

Could not reach the office my telephone. Always sent to the call centre, in another city/country. Also could not pay vi computer banking.

JONATHAN M on 11/12/2014
Rating: 5 out of 5 stars

Sud was extremely helpful, experience, polite, professional and we both observed the moment of silence at 11am in Honourable of the falling heroes.

ROBERT B on 11/5/2014
Rating: 5 out of 5 stars

the customer service was excellent

MORRISO C on 10/26/2014
Rating: 5 out of 5 stars

Great job Dartmouth, all the people were very helpful. Moe

MICHELLE P on 9/28/2014
Rating: 3 out of 5 stars

Tried to call the general manager but no response. Facility was great.

KRISTA I on 9/20/2014
Rating: 3 out of 5 stars

I received absolutely no customer service in fact the staff were rude and incompetent. I would love to enlighten you on my experience but you do not allow enough characters! Terrible service

TAYLOR C on 9/3/2014
Rating: 1 out of 5 stars

Communication needs to be addressed. A very unpleasant moving experience with a lot of wasted time that could have been avoided.

DANIEL R on 8/28/2014
Rating: 2 out of 5 stars

N/a

NIKKI T on 8/7/2014
Rating: 5 out of 5 stars

the customer service was excellent

JONATHAN W on 8/1/2014
Rating: 3 out of 5 stars

Everything was great until we were charged for our unit despite emptying and notifying them. As of today I`ve yet to hear anything despite speaking with Customer service.

HOLLY C on 7/21/2014
Rating: 4 out of 5 stars

Access card readers are placed in very dangerous spots on a steep hill. Not easily accessible.

JAMES J on 7/18/2014
Rating: 4 out of 5 stars

Overall a good experience.

GERALD M on 7/15/2014
Rating: 4 out of 5 stars

upon return of the rental truck - the gas was an issue. I traveled 12 miles and ended up putting $35 of gas in the vehicle. I`d recommend changing your vehicle policy to returning on a full tank

TASHA D on 7/10/2014
Rating: 4 out of 5 stars

The staff was very helpful. My only complaint is that I had to purchase a lock from U-haul for the storage unit. If I have to use your lock, I`d be happier if that was just included in the price.

ROGER W on 7/2/2014
Rating: 4 out of 5 stars

A very well maintained and managed facility that I have used once before in my time living in the Nova Scotia area. I wouldn`t hesitate to recommend or use this facility again in the future

RYAN B on 7/1/2014
Rating: 5 out of 5 stars

Excellent service with no complaints

VIRGINIA B on 6/21/2014
Rating: 4 out of 5 stars

Very clean and safe.

JOHN L on 6/8/2014
Rating: 5 out of 5 stars

Friendly staff, easy access to storage unit.

RACHAEL W on 5/19/2014
Rating: 5 out of 5 stars

Amazing customer service.

HEATHER B on 5/17/2014
Rating: 5 out of 5 stars

Excellent on the customer service..... would of liked a longer time in which to access unit.....other then that I`ll be back!! Big thank you to all the staff !!

WENDY S on 5/8/2014
Rating: 3 out of 5 stars

The very first time I drove up to my storage there were 2 men in their outside unit smoking drugs and drinking beer.

CHARITY LEE S on 5/2/2014
Rating: 4 out of 5 stars

had a few issue with paper work mix ups but the satff was wonderful in helping.

RICK C on 5/2/2014
Rating: 5 out of 5 stars

The staff were a pleasure to deal with, even though I wasn`t keen on having to purchase a `special` lock.....

JOCELYN C on 4/26/2014
Rating: 4 out of 5 stars

bathroom filthy

DON S on 4/24/2014
Rating: 3 out of 5 stars

TERRIBLE EXPERIENCE not enough characters to write what happend.

NATASHA C on 4/8/2014
Rating: 4 out of 5 stars

Over all was good but I was in hurry and the attendant took forever with the customer ahead of me an the two others that were there didnt offer help.

DAVID B on 4/1/2014
Rating: 5 out of 5 stars

Excellent experiance with U-Haul in Darmouth. Thank you Tracy and team.

EDWARD F on 3/19/2014
Rating: 5 out of 5 stars

Very friendly staff, very clean units well maintained

DAVID B on 3/2/2014
Rating: 5 out of 5 stars

Staff were awesome. Couldn`t have gone any smoother. Thanks Dartmouth U-Haul. This was a great experiance and the only company to work with in my opinion. Best regards. David Bell.

CARLA B on 3/1/2014
Rating: 5 out of 5 stars

Perfect!!!!

TRICIA W on 1/19/2014
Rating: 5 out of 5 stars

awesome customer service!

HEATHER B on 1/16/2014
Rating: 5 out of 5 stars

Thanks for the great customer service!! As well going beyond the call of duty staff staying beyond the closing hours to accommodate us with our storage needs. Thank you!!

LAURA M on 1/3/2014
Rating: 5 out of 5 stars

The two agents we dealt with were both very friendly and informative. Great experience!

TODD D on 12/22/2013
Rating: 5 out of 5 stars

No problems staff was great, and storage area dry and super clean.. A+++

DOUGLAS D on 12/21/2013
Rating: 5 out of 5 stars

Service was great and very helpful.

DONALD C on 12/19/2013
Rating: 4 out of 5 stars

Had no problems every thing was great people where nice.

LOUISE T on 12/4/2013
Rating: 5 out of 5 stars

They were helpful and curteous. ...

BARBARA B on 11/28/2013
Rating: 4 out of 5 stars

I used a different storage facility once and had a bad experience. I will never venture away from UHaul again. Consistently great service and friendly staff. Thank you!

LEE-ANNE B on 11/25/2013
Rating: 4 out of 5 stars

the door to the facility was not locked

CHRISTOPHER MAT H on 11/19/2013
Rating: 5 out of 5 stars

The U-Haul staff in both Vancouver and Halifax were excellent, especially Ashley Foreman in Vancouver who made my crazy move-out day run really smoothly. Really great job, thanks everyone! -Matt

DENNIS K on 11/9/2013
Rating: 5 out of 5 stars

It was a pleasure being part of the family for the few years, thanks for everything.

TIMOTHY H on 11/6/2013
Rating: 5 out of 5 stars

Needed to get there after 8 pm but wasn`t open

TRACY K on 11/1/2013
Rating: 1 out of 5 stars

not happy with my service at all!

SANDRA J on 10/29/2013
Rating: 5 out of 5 stars

Tracey was awesome :

KEVIN R on 10/24/2013
Rating: 5 out of 5 stars

The staff and facilites were nothing short of outstanding. The staff was most helpful and courteous. Thank you so much for such the enjoyable experience. Kevin Richardson

CAROLINE S on 10/21/2013
Rating: 3 out of 5 stars

it was good

NADINE L on 10/8/2013
Rating: 4 out of 5 stars

Everything was great. However, you should be able to cancel partway through the month and get a pro-rated amount back, instead of paying for the whole month.

KEITH M on 10/6/2013
Rating: 5 out of 5 stars

We had a great experience at the Windmill Road Uhaul, in Dartmouth, NS. We will definitely go back to this location for all of our moving needs :

CARLA B on 9/29/2013
Rating: 4 out of 5 stars

Great!!!

BRANT D on 9/19/2013
Rating: 3 out of 5 stars

Great service friendly staff

ELIZABETH B on 9/17/2013
Rating: 5 out of 5 stars

Terrific sales people and wondeerful facilities!

ALEXANDER M on 9/14/2013
Rating: 5 out of 5 stars

Friendly professional staff who do their job well and go out of their way to be helpful.

CHLOE C on 9/13/2013
Rating: 4 out of 5 stars

Accommodating

AKRAM Z on 9/12/2013
Rating: 4 out of 5 stars

I`ve found the facility good,it helped me to move from Montreal to Darmouth, I am satisfied, it was reliable and comfortable, however the gas for the truck costs more than 500 CAN$ .

HEATHER H on 9/9/2013
Rating: 3 out of 5 stars

Staff were helpful but my bill had an error, I called 17X then drove to the shop.Calls were bumped to a call centre - pleasant but unable to resolve. Hire more staff at Windmill Rd.

DENISE F on 9/3/2013
Rating: 5 out of 5 stars

Great customer service!! Thank you to the staff-our move was made smooth. Denise Flynn

KIM W on 8/23/2013
Rating: 5 out of 5 stars

Excellent Thank You.....

BRANT D on 8/18/2013
Rating: 5 out of 5 stars

Sud was a great help as were the other associates at the store,Very helpful and polite, after a long drive andfeeling tired it was a refreshing experience. Thank you Brant Dyer

AKRAM Z on 8/15/2013
Rating: 4 out of 5 stars

The facility is reliable, confortable and well equiped nonetheles347 I had to pomp around 500 CAD of gaz during my trip from Montreal to Dartmouth NS.

KEN H on 8/14/2013
Rating: 3 out of 5 stars

latch faulty says Im open all the time, had to reset my card twice and Ive gotten a late payment notice I`ve had the unit less than a week.

CHRISTINE G on 8/10/2013
Rating: 3 out of 5 stars

All of the above plus more.

NATASHA R on 8/10/2013
Rating: 4 out of 5 stars

Dropped off our Ubox before the scheduled time which worked better for us. Helpful and friendly.

LARRY M on 8/7/2013
Rating: 5 out of 5 stars

Con Ward went above and beyond to help us out when we needed it!!! Thanks to all the U Haul staff at the Windmill Rd, Dartmouth location.

TAYLOR R on 8/4/2013
Rating: 2 out of 5 stars

Truck was there shortly after 12 return time n they decided they would charge me another day because it took an hour to unload and clean the truck out to return. Not impressed at all!!

KEN P on 8/1/2013
Rating: 3 out of 5 stars

Being charged 360%/annum late payment fee was completely ridiculous. this combined with the fact you were sending registered letters to my neighbour, I will NEVER, do business with Uhaul again

DOUG S on 7/16/2013
Rating: 3 out of 5 stars

Mold, mouse droppings. I was autobilled after we vacated the unit. I replied asking the charges be reversed. No response. PLEASE ADVISE ON THIS.

SEAN O on 7/2/2013
Rating: 3 out of 5 stars

Too many problems with the computer system. The delivery company was clueless. A tracking system should be used for peoples valuables. Late departure, overall unsatisfied with the service.

JAKE B on 6/30/2013
Rating: 1 out of 5 stars

Customer service at U-haul was the worst I`ve ever experienced. I was treated terribly, and will tell my friends and family so.

BRADLEY M on 6/26/2013
Rating: 4 out of 5 stars

Aside from the access not being 24 hrs, my only other complaint has to do with the website not allowing me to login to pay.

STEVEN D on 6/25/2013
Rating: 5 out of 5 stars

An excellent storage facility.

LISA J on 6/25/2013
Rating: 5 out of 5 stars

The facility and staff were excellent. I would definitely use uhaul again if needed and would also highly recommend to others.

CHAD W on 6/7/2013
Rating: 5 out of 5 stars

I was very impressed with the efficiency of service in Dartmouth. Tracey was particularly helpful and available when I needed answers to my questions. I’m very appreciative of the UBOX option.

CAROLYN M on 5/29/2013
Rating: 4 out of 5 stars

Facility seems understaffed. Staff friendly bot too busy for thorough service.

KEN P on 5/28/2013
Rating: 4 out of 5 stars

lineup was a little slow

CORNAIL F on 5/21/2013
Rating: 3 out of 5 stars

very helpful staff, timely and patient

ANCHOR I on 5/13/2013
Rating: 5 out of 5 stars

I dealt with Con Ward at the Windmill Road U-Haul, he couldn`t have been more accommodating and was fantastic to deal with.

MICHAEL R on 5/12/2013
Rating: 4 out of 5 stars

My only two issues where being forced to buy a lock from them. Even when I had my own quality lock. And second was being charged extra to have 24hour access to my unit, that was an outside unit.

DAVID G on 5/5/2013
Rating: 4 out of 5 stars

Very clean units. Mine in old section. Was surprized when lights went out. Did not realize they were on a timer and had to hunt for the switch. Staff very pleasant.

MARK C on 5/3/2013
Rating: 3 out of 5 stars

good service from what I have seen so far.

HEATHER O on 4/22/2013
Rating: 4 out of 5 stars

Fantastic way to move!

RAYMOND H on 4/10/2013
Rating: 5 out of 5 stars

the people at this facility mmde all the difference in my extended time there. tracey higgs was great to work with and very helpful.

JIM G on 4/4/2013
Rating: 5 out of 5 stars

Excellent service by staff, quick, friendly and informative.

JEROME F on 4/4/2013
Rating: 4 out of 5 stars

was well pleased with service and staff were bery helpfull ty

KIM S on 4/3/2013
Rating: 2 out of 5 stars

It was a good experience.

JASON P on 3/22/2013
Rating: 3 out of 5 stars

Slightly pricey. The dropoff/pickup prices are extensive. The staff of both UHaul Brampton and Dartmouth were superfriendly and good to work with.

ROWENA K on 3/6/2013
Rating: 5 out of 5 stars

Perfect for doing renovations... Just move everything out into the Ubox, do your work, and then move everything back in. No furniture to work around.

JEROME F on 3/5/2013
Rating: 5 out of 5 stars

was very pleased with the service all were very friendly and very helpfull with a relaxed facilty

CAROL LEAN E on 2/20/2013
Rating: 3 out of 5 stars

a bit pricey but good overall

TERRENCE H on 2/12/2013
Rating: 5 out of 5 stars

no complaints

BRIAN R on 2/3/2013
Rating: 5 out of 5 stars

Great service really impressed.

CATHERINE C on 1/27/2013
Rating: 4 out of 5 stars

All went well with my move. Thanks uhaul

AJ M on 1/25/2013
Rating: 4 out of 5 stars

Excellent counterperson in late evening. Processed efficently and professionally.

KIETH M on 1/17/2013
Rating: 4 out of 5 stars

it was clean, friendly environment and I would use the facilty and uhaul services again in the future!

ALEXANDER M on 1/10/2013
Rating: 5 out of 5 stars

Customer service was always top notch in all my dealings past and present at this site.

GREG W on 1/6/2013
Rating: 4 out of 5 stars

Very friendly and helpful

CHLOE C on 1/2/2013
Rating: 3 out of 5 stars

Was very decent. Would recommend to others. Nothing too fancy.

MEGAN MARIE D on 1/2/2013
Rating: 5 out of 5 stars

The service I received was excellent. My only concern was when I returned to my unit after hrs the door to my bldg was swinging open which is a bit of concern

ADMIRALTY C on 12/13/2012
Rating: 2 out of 5 stars

Local facility and people were OK, Had some unpleasant experiences with the UHaul SYSTEM which left a bad taste in our mouths.

JENNIFER M on 12/7/2012
Rating: 5 out of 5 stars

Tracey and her co workers were excellent. Very helpful and our move ran so smoothly. Thank you again!

GARY B on 12/3/2012
Rating: 3 out of 5 stars

Worst customer service in life

JANET B on 11/5/2012
Rating: 4 out of 5 stars

clean and staff always there to help.

KEITH L on 10/25/2012
Rating: 4 out of 5 stars

Very good....

KATHLEEN O on 10/24/2012
Rating: 3 out of 5 stars

I had gone in the day before and paid and signed a contract and they had lost my reservation, no sign of a contract. I was not even in the system.

JONATHAN W on 10/5/2012
Rating: 5 out of 5 stars

I had a very bad experience with my truck rental different dealer. However, the service I received at Dartmouth facility was top-notch, despite them being extremely busy.

TRAVIS K on 9/29/2012
Rating: 1 out of 5 stars

Didn`t have the right truck, wouldn`t accept a cash deposit at first. Then charged for using a dolly when the staff didn`t place the tag back in place.

MONICA J on 9/24/2012
Rating: 3 out of 5 stars

They could not find out reservation that was made by the manager the week before. They told me it would be 20 minutes. then said see you in 45 minutes? It actually took 1 hour 45 minutes

BEATRIX R on 9/16/2012
Rating: 5 out of 5 stars

Punctual delivery and pick-up, friendly staff, clean container - in other words: perfect ...

MARUY LOU H on 9/15/2012
Rating: 5 out of 5 stars

Very friendly service, great communication

JAMES C on 9/15/2012
Rating: 5 out of 5 stars

I moved from a Alberta to Halifax by U-Haul truck. U-Haul arranged for a drive-in storage unit ready for me when I arrived. Very helpful, convenient location and professional. Highly recommended.

ADAM A on 9/7/2012
Rating: 1 out of 5 stars

I brought a small trailer in for storage. I was told there were RV storage. The desk guy told me multiple times that there was a spot for me. No apology offered.

KENNETH M on 9/1/2012
Rating: 1 out of 5 stars

Would not honour reservation for storage made online - even when print off of online reservation provided Have rented 8-10 times this was absolute worst. Poor front counter service.

LINDSAY G on 8/28/2012
Rating: 3 out of 5 stars

Very expensive. No grace period at all for late bill payment resulting in very high bills. Never again.

SCOTT P on 8/26/2012
Rating: 2 out of 5 stars

When removing items from storage unit, there was an unacceptable amount of dirt that had infiltrated the unit. I also found a lot of Rat droppings in the unit.

GEORGE C on 8/23/2012
Rating: 4 out of 5 stars

Staff were very friendly and helpful. Good customer service

ANNA M on 8/20/2012
Rating: 4 out of 5 stars

No comment. All was fine.

DAN W on 8/11/2012
Rating: 5 out of 5 stars

Very friendly and helpful

BRANDON H on 8/9/2012
Rating: 3 out of 5 stars

Uhaul helped make our moving experience alot easier by going above and beyond thanks uhaul, b.h

KATHLEEN S on 8/8/2012
Rating: 4 out of 5 stars

Great

ROBERT S on 8/5/2012
Rating: 4 out of 5 stars

Clean, affordable facility.

JONATHAN N on 7/19/2012
Rating: 5 out of 5 stars

Great service and prices for storage. Already recommended this place to friends.

PETER F on 7/15/2012
Rating: 5 out of 5 stars

Great staff. Very positive experience!

DAVE B on 7/13/2012
Rating: 1 out of 5 stars

We had a 20` truck full. They told us it would fit in a 10x10 unit. It did not fit. This caused a lot of extra work for us. Even after asking several times they insisted the unit was big enough.

ANGELA E on 6/27/2012
Rating: 5 out of 5 stars

Great people working there. They were always there to help:

MELISSA L on 6/26/2012
Rating: 5 out of 5 stars

Nadine was a fantastic rep, very knowledgable and helpful.

BILLE JEAN C on 6/20/2012
Rating: 2 out of 5 stars

Dissapointed that goods were a week later than promised and had to rent a U Haul truck to tow trailer/was told they would deliver for a fee..........

ROBERT S on 6/14/2012
Rating: 4 out of 5 stars

Friendly staff

TIM K on 6/13/2012
Rating: 3 out of 5 stars

was fine

TIM K on 6/3/2012
Rating: 2 out of 5 stars

U-Haul dont like to return phone calls to customers had to go into store to deal with issue. Left messages for 2 days and still got no response from U-Haul

WILLIAM G on 5/29/2012
Rating: 4 out of 5 stars

The access was an issue a couple of times. I had assumed that it was a 24/7 facility.

MICHAEL H on 5/26/2012
Rating: 3 out of 5 stars

Only negative was the price but I`m sure that`s par for the course.

PETER J on 5/22/2012
Rating: 3 out of 5 stars

The office was busy. Long wait for service. More staff should be working there.

JAMES S on 5/21/2012
Rating: 5 out of 5 stars

The staff member that served us was named Rowena. She was friendly, funny, and very helpful. She was very busy but still maintained professional and still smiled through it all. We are very satisfied.

MATTHEW M on 4/29/2012
Rating: 4 out of 5 stars

Very nice

TRISTAN G on 4/23/2012
Rating: 3 out of 5 stars

The service was excellent and very quick. Only issue I had was with the storage unit I was renting

BEN W on 4/18/2012
Rating: 4 out of 5 stars

The staff were friendly and helpful.

BRIAN K on 4/15/2012
Rating: 5 out of 5 stars

Service was quick ,friendly and a bargain. Thanks

JONATHAN R on 4/15/2012
Rating: 1 out of 5 stars

All of the advertisement on the U-Haul website shows that access to the storage should be 24/7 INCLUDED with the price. This is not the case. The staff refused to resolve this issue.

DAVID S on 4/14/2012
Rating: 3 out of 5 stars

Charged wrong credit card without my signing for it Closed storage early. Messed up rental dates and charged me 3 days early. Double charged me one month and took days to resolve.

LESLIE F on 4/2/2012
Rating: 4 out of 5 stars

te facility seems to be a secure place except for the last day when we wheere there and the main door was secured open which mean s that anyone could walk in

DIB B on 4/2/2012
Rating: 5 out of 5 stars

Excellen service, Thank you U Hall Dartmouth for your service Bachar Dib

BRIAN G on 3/28/2012
Rating: 5 out of 5 stars

Overall experience this time around was great. I am a repeat customer and this location is the first place I will continue to go for my moving/storage needs. Thanks again guys! Brian

JOSEPH G on 3/27/2012
Rating: 4 out of 5 stars

It was all very good

JEFFERY C on 3/20/2012
Rating: 1 out of 5 stars

Gate to unit was not opened on time. Poor lighting. Extremely poor access to unit. Rat trap inside the unit with signs of water damage.

JEFFERY C on 3/16/2012
Rating: 1 out of 5 stars

Very poor access. Long distance to move items from truck to storage unit since no room for truck to pull up to storage unit. Very poor lighting. Snow not plowed.

ALEX S on 2/29/2012
Rating: 4 out of 5 stars

Great!! Thanks U-Haul Storage!

JONATHAN N on 2/27/2012
Rating: 4 out of 5 stars

Great staff. Facility was very clean.

JONATHAN V on 2/21/2012
Rating: 2 out of 5 stars

Over-priced. $80+ for 5`x5` space. Paying extra for 24/7 swipe-card access? Forget it! Having to buy my own lock which is completely useless after I`ve left? Hardly worth the investment.

KAREN B on 2/21/2012
Rating: 5 out of 5 stars

Thanks Tracey Higgs Dartmouthit was a pleasure.

WOUTERUS P on 2/20/2012
Rating: 5 out of 5 stars

U Haul offered an excellent service. The Staff were extremely helpful and friendly. We would definitely use you again and would highly recommend you to friends.

MATTHEW A on 2/11/2012
Rating: 5 out of 5 stars

Great place to deal with. My first choice for rental and storage needs.

ELIZABETH B on 2/9/2012
Rating: 4 out of 5 stars

staff was polite helpful.

PETER F on 1/23/2012
Rating: 4 out of 5 stars

We were well looked after. Good experience

JEFFERY C on 1/22/2012
Rating: 1 out of 5 stars

Extremely poor access to unit. Can only park truck some distance from unit. Snow was not removed in front of unit.

MELANIE A on 1/20/2012
Rating: 5 out of 5 stars

my experience started out VERY badly but staff member tracy made it right and turned it from a bad experience into a good positive one!

DANIEL C on 1/4/2012
Rating: 5 out of 5 stars

excellent

BERNADINE J on 1/3/2012
Rating: 4 out of 5 stars

Everything was convenient for me, easy access and great location.

EDWARD F on 12/23/2011
Rating: 5 out of 5 stars

I have no problem dealing with U haul, i would highly recommend this service to anyone that needs it.

WILLIAM H on 12/6/2011
Rating: 4 out of 5 stars

Ok

ROSE M on 11/30/2011
Rating: 4 out of 5 stars

More explanation as to how to access the facility and how to arm/disarm the system when accessing the unit would be helpful. I set off the alarm a couple of times due to insufficient instructions.

CLIFF J on 11/28/2011
Rating: 4 out of 5 stars

Only complaint, we added 24 hour access when we were ready to move our furniture into our new place, but, when we arrived with two vehicles to unload some stuff, our access card was denied access.

DAVID S on 11/24/2011
Rating: 3 out of 5 stars

Good

KATHERINE H on 11/11/2011
Rating: 3 out of 5 stars

The people on-line type for on-line help knew nothing even about the process and 3 separate agents could not answer my questions. The on-site local people were great.

KRS CAPITAL M on 11/3/2011
Rating: 5 out of 5 stars

We used your storage facility for a few years and it was always secure and clean. The staff are very friendly and helpful. Thank you

HOLLY R U on 11/2/2011
Rating: 3 out of 5 stars

The customer service at the location is lacking. The wait times are way, way too long.

KARI B on 10/27/2011
Rating: 3 out of 5 stars

It looked like the storage unit had leaked and there was mould all over one wall and on a lot of my things, which led to the majority of the other stuff in my unit being musty.

GEORGE C on 10/25/2011
Rating: 4 out of 5 stars

Person who looked after me was great, very personable and provided great custmer service

BAMBI D on 10/22/2011
Rating: 3 out of 5 stars

Many late charges paid at the fault of staff not linking the credit number to a monthly automatic withdrawl. Then staff not in the position to correct this immediately.

RON M on 10/4/2011
Rating: 5 out of 5 stars

I have yet to have a bad experience at U-Haul, Windmill Rd. Friendly, humours staff. Thank You All!!!!

CLARENCE M on 10/2/2011
Rating: 4 out of 5 stars

it was a good experience i would recommend u-haul to family and friends

AMOS C on 9/30/2011
Rating: 5 out of 5 stars

Very good and very helpful.

JACOB S on 9/29/2011
Rating: 5 out of 5 stars

Thank you. You were all excellent, and very helpful when I was ending my contract with you!I will be recommending your facility to anyone who`s in need of storage. Thanks again, Jake Smith

JACOB S on 9/27/2011
Rating: 5 out of 5 stars

staff were very friendly and helpful, the storage unit is easy to access and very clean. Would deffinitely recommend

ELIZABETH L on 9/26/2011
Rating: 4 out of 5 stars

glad they are open sundays and late hours! staff working hard for customers, very good service

MARUY LOU H on 9/18/2011
Rating: 4 out of 5 stars

Excellent service from the staff

RICHARD M on 9/13/2011
Rating: 1 out of 5 stars

The additional u-haul insurance doesnt cover anything ! The staff at the center were very rude and made me feel that it was my fault there climate controlled unit had water issues!

MELISSA F on 9/12/2011
Rating: 4 out of 5 stars

It was expensive compared to what i could have got elsewhere, but wasn`t worth the hassle of moving all my stuff again.

CHRISTINA L on 9/12/2011
Rating: 2 out of 5 stars

I still recieved an email bill for the month after I closed my unit. I emailed the manager with no response.

ALIZA M on 9/10/2011
Rating: 5 out of 5 stars

Very impressed with hours of operation- while almost everything is closed on Statutory holidays in NS, Uhaul was still open.

DAVID H on 9/7/2011
Rating: 4 out of 5 stars

Very convenient and cost effective way to get my stuff stored. More importantly it took away the time crunch that typically comes up, where you have to do everything in a day.

STEPHEN M on 9/7/2011
Rating: 5 out of 5 stars

Great experience. The staff really go that extra step to help out the customer. The unit was clean, easy to access, and all my stuff was fine.

MELANIE A on 9/3/2011
Rating: 1 out of 5 stars

Worst customer experience ever! It took 2 and a half days over 60 phone calls,had a regional rep hang up on me, and the final insult came when I still had to pay full price! Will never do it again

EDWARD F on 8/30/2011
Rating: 5 out of 5 stars

Your staff is number one, i had the pleasure of doing business several times, i was treated with respect, as a valued customer.

RICHARD T on 8/24/2011
Rating: 1 out of 5 stars

Heaven forbid you cancel the storage - it takes numerous threats before they finally frig off and realize they are not gettin more money.

RICHARD T on 8/24/2011
Rating: 3 out of 5 stars

Heaven forbid you cancel the storage - it takes numerous threats before they finally frig off and realize they are not gettin more money.

SHARON R on 8/13/2011
Rating: 2 out of 5 stars

My unit had a broken locking device making it difficult to put my lock on or off. I them was ignored. I found that unreasonable considering the monthly price of the unit.

REBECCA S on 7/25/2011
Rating: 1 out of 5 stars

I have been awaiting a response to my horrid experience with Uhaul, which was 2 weeks ago, so there you go for yourself in how my experience was with U-haul 902-431-6702

THEODORE R on 7/21/2011
Rating: 5 out of 5 stars

My U-Box experience with the Dartmouth store and team was great. Started in Florida. Numerous problems,call me for details 902.532.1613

HOLLY U on 7/14/2011
Rating: 5 out of 5 stars

bought boxes and rented truck

JEFF M on 7/11/2011
Rating: 5 out of 5 stars

Top Notch

NORMAN F on 7/2/2011
Rating: 4 out of 5 stars

was assisted very profesionally

RAYMOND H on 6/23/2011
Rating: 5 out of 5 stars

yes, everyone was courteous and professional.... and very helpful.

COLIN H on 6/12/2011
Rating: 3 out of 5 stars

met my needs

HANNAH C on 6/5/2011
Rating: 4 out of 5 stars

Facility was very clean and tidy, well-lit and easy to access.

TIM A on 6/1/2011
Rating: 5 out of 5 stars

9/10.

MITCHELL R on 5/28/2011
Rating: 4 out of 5 stars

service was great staff was friendly

DARCY P on 5/21/2011
Rating: 3 out of 5 stars

Everything was good,

KATHERN C on 5/17/2011
Rating: 5 out of 5 stars

The CSR was EXCEPTIONAL! she was friendly, curteous and knew all the answers to my questions and I had a lot of questions Thank- you

TAMMY J on 5/17/2011
Rating: 4 out of 5 stars

Excellent service the place is so clean

DENNIS K on 5/13/2011
Rating: 5 out of 5 stars

The service was excellent and also the personnal. Keep up the good work.

NATASHA M on 5/1/2011
Rating: 1 out of 5 stars

Unorganized and on both trips there were 2 separate incidents involving 4 different people who were yelling/ shouting at each other

JASON D on 4/30/2011
Rating: 5 out of 5 stars

Staff was very helpful and accommodating. Great customer service.

EILEEN C on 4/30/2011
Rating: 4 out of 5 stars

The storage area was nice, dry, easy access and affordable. When I had some trouble getting the door to the storage room to open I called - someone was right there to assist me. Thanks!

MARGARET M. A on 4/21/2011
Rating: 5 out of 5 stars

I have to tell you that the people employed at your Dartmouth NS Store are wonderful. Thanks to Tracy for all her hard work. I can`t say enough good things about her.

DONALD F on 4/14/2011
Rating: 3 out of 5 stars

We were pleased with the storage unit except that a mouse mice? got in and made a bit of a mess. Otherwise the storage worked out well.

MELISSA F on 4/14/2011
Rating: 5 out of 5 stars

They were great and very fast :

BRADLEY M on 4/12/2011
Rating: 5 out of 5 stars

great service

IAN N on 4/12/2011
Rating: 5 out of 5 stars

no problems very clean storage areas

JIM M on 4/11/2011
Rating: 4 out of 5 stars

friendly staff confusion over billing, but resolved quickly

ULYSSE L on 3/22/2011
Rating: 5 out of 5 stars

ok

HANNAH C on 3/1/2011
Rating: 3 out of 5 stars

Staff was friendly, unit was locked, so had to call the office to get someone to unlock it. Storage facility was clean, well-lit, good temperature, and the loading dock made the transfer very easy.

THERESA S on 3/1/2011
Rating: 5 out of 5 stars

NA

ALAN J on 2/16/2011
Rating: 5 out of 5 stars

Our service with uhaul was nothing short of amazing.Tracey provided the best service we have received anywhere.Congratulations on such spectacular customer service,a big thank you.We are impressed!

ALAN J on 2/16/2011
Rating: 5 out of 5 stars

Our service with UHaul was nothing short of amazing. Tracey should be given a raise and a big gold star for providing the best service we have received anywhere. We are impressed!

DAVID M on 2/8/2011
Rating: 5 out of 5 stars

your whole staff was very helpfull and curtious throughout the whole move. Thankyou..

ANGELITA D on 2/1/2011
Rating: 3 out of 5 stars

I was upset of the location and the unaccessability with the uhaul truck to the unit I was given

MICHAEL B on 1/28/2011
Rating: 2 out of 5 stars

The entry instructions were not explain to me, I was just given a swipe card and told you have access.only when I set off the alarm was I informed of entry protocol.

ANNA MARIE K on 1/25/2011
Rating: 4 out of 5 stars

Good process and nice to pay on line

STENPHAN M on 1/22/2011
Rating: 4 out of 5 stars

Storage facility was clean and accessable. Workers were helpful.

HEATHER H on 1/12/2011
Rating: 4 out of 5 stars

Very friendly, informative and helpful.

JANICE G on 1/10/2011
Rating: 5 out of 5 stars

The staff on Windmill are excellent. They are professional, personable and ready to help where possible.

LAURA D on 1/5/2011
Rating: 5 out of 5 stars

Great service, exceptionally friendly staff

SHELDON C on 12/27/2010
Rating: 1 out of 5 stars

The poor experience that I had at U-Haul Self Storage can not be summed up in 200 characters. If you wish to have me explain what the problems were please provide a more satisfactory forum.

ALAN J on 12/22/2010
Rating: 5 out of 5 stars

Our experience has been excellent. Thank you for the wonderful service. Alan and Leanne

MIKE A on 12/10/2010
Rating: 4 out of 5 stars

very accomodating thanks. Mike.

RUTH A on 12/3/2010
Rating: 5 out of 5 stars

Thank you all!!! I will come again!!All the best for the Holidays and blessing of Christmas

TANYA L on 11/5/2010
Rating: 3 out of 5 stars

OVERALL SERVICE WAS GOOD, ASIDE FROM THE KEY BREAKING IN THE LOCK AND HAVING LIMITED HELP. NICE CLEAN UNIT. THANKS

NATIONAL B on 10/31/2010
Rating: 4 out of 5 stars

All people works there are nice.

MITCHELL R on 10/30/2010
Rating: 5 out of 5 stars

everything was great

JEAN A on 10/25/2010
Rating: 5 out of 5 stars

Everything was great very helpful staff and the storage building was very clean

JANICE G on 10/12/2010
Rating: 5 out of 5 stars

The Staff were extremely helpful, very informative with options and readily keen to provide assistance, even on a Sunday!!!!

MONIQUE S on 10/8/2010
Rating: 4 out of 5 stars

No problems..but it was just a storage for a month,so nothing special to tell.The girls were friendly

RAYMOND R on 10/7/2010
Rating: 5 out of 5 stars

great service guys

ROBERT S on 10/7/2010
Rating: 5 out of 5 stars

24hr access was a great help when working late hours

CLAIRE O on 10/2/2010
Rating: 3 out of 5 stars

The roof leaked all over my stuff. The roof is caved in like a bubble, and it is obvious that it previously leaked because it is taped up in the same area.

CHRIS C on 9/30/2010
Rating: 5 out of 5 stars

24hr access was great no worrying about times. Thanks

DAVID S on 9/29/2010
Rating: 2 out of 5 stars

Very inconvenient that the hours of storage access are from 7-7. Had everyone ready for move into my storage place last night and it was 716 and couldn`t use the help. Sucked bigtime.

RODRIGO M on 9/28/2010
Rating: 4 out of 5 stars

Clean and easy to use

CHRISTINE N on 9/17/2010
Rating: 4 out of 5 stars

Secure. Clean. Accessible. Friendly staff. The only bad was that the main office and parking were occasionally very busy.

DUANE C on 9/9/2010
Rating: 3 out of 5 stars

Not a good facility for loading and unloading trailers. Had to move my truck at least 3 times while I was waiting to be served. The lot is on a steep hill which makes it harder to access.

ANNA S on 9/8/2010
Rating: 3 out of 5 stars

the csr who took care of me was very friendly, however when I have called in advance for a quote I was told the total would be 117. not the 166. it was.

WILLIAM G on 9/3/2010
Rating: 4 out of 5 stars

Previous arrangements for storage at another company had fallen through, U-Haul was the only one open on Sunday. Service was very good on such short notice.

CHAD M on 9/3/2010
Rating: 5 out of 5 stars

clean storage and helpful staff

SARAH O on 9/1/2010
Rating: 3 out of 5 stars

very clean. things remained the same as i left them. service was a little slow you guys are very busy though!

ANNA MARIE K on 8/31/2010
Rating: 4 out of 5 stars

Friendly service. More time needed to explain entry, hours, latch mechanism

RYAN C on 8/28/2010
Rating: 1 out of 5 stars

I was charged the wrong price for the truck rental, so I had to have some money refunded. Also, I was charged for a dolly usage which I didn`t use. Vey poor, never again.

CHRISTINA L on 8/26/2010
Rating: 4 out of 5 stars

Fast and efficient service

DAN W on 8/18/2010
Rating: 5 out of 5 stars

clean storage with easy access

GABRIEL M on 8/18/2010
Rating: 5 out of 5 stars

helpful staff. all the packing supplies I needed

JASON D on 8/18/2010
Rating: 4 out of 5 stars

Great service

THEODORE R on 8/17/2010
Rating: 4 out of 5 stars

No problems your storage is very clean. Thanks

TANYA W on 8/17/2010
Rating: 5 out of 5 stars

Devin helped me with the move process he explained he was new but he did a great job very helpful

ALYRE S on 8/12/2010
Rating: 5 out of 5 stars

good experience no issue, will be back

LAWRENCE P on 8/12/2010
Rating: 5 out of 5 stars

great service even got one of the guys there to help me lift a heavy item. Thanks for your help

CHRIS N on 8/12/2010
Rating: 5 out of 5 stars

Very clean, no problems at all

JERRY H on 8/10/2010
Rating: 5 out of 5 stars

excellent service and clean storage units

MICHELLE C on 8/10/2010
Rating: 4 out of 5 stars

I found that Jenn in particular made my experience that much better. She always went above and beyond. To me she is the STAR of this U-haul Center and they are extremely lucky to have her.

DAVID D on 8/8/2010
Rating: 5 out of 5 stars

Very clean units

KEVIN L on 8/8/2010
Rating: 5 out of 5 stars

Helpfully and friendly service

DAN W on 8/7/2010
Rating: 3 out of 5 stars

Access to the rear storage units is difficult with larger vehicles.Sent letters to emergency contact after finding their address when only phone was given.

TANYA D on 8/3/2010
Rating: 4 out of 5 stars

Very friendly staff, effient and knowledgable. Clean truck, in prefect working condition.

STEPHEN C on 7/26/2010
Rating: 5 out of 5 stars

your staff went out of their way to help me and my family get the storage space we needed. I have nothing bad to day at all. stephen

ADAM S on 7/20/2010
Rating: 4 out of 5 stars

they were very helpful and considerate of my needs.

PAUL W on 7/19/2010
Rating: 5 out of 5 stars

good friendly people

JOANNE M on 7/19/2010
Rating: 5 out of 5 stars

thanks for your help, making my move easy

KURTIS E on 7/19/2010
Rating: 5 out of 5 stars

clean units

LEON S on 7/12/2010
Rating: 1 out of 5 stars

I found the service to not be what was explained when we signed up. We were told we had 24 hr access to the large unit, and we didn`t. Looking else where now.

JOHN S on 7/11/2010
Rating: 5 out of 5 stars

Have been a long time u haul customer and have always had great service.

REBECCA P on 7/11/2010
Rating: 1 out of 5 stars

is this your way of getting the most out of your customer. So Uhaul, you got me.

MICHEL M on 7/6/2010
Rating: 5 out of 5 stars

Very Clean storage

ALEXANDER H on 7/3/2010
Rating: 4 out of 5 stars

concerend about rodent bait trap and rodent hole in wall

MEL L on 7/1/2010
Rating: 5 out of 5 stars

no problems

CLAIRE T on 6/30/2010
Rating: 3 out of 5 stars

Thanks we were served very well.The staff were most helpful

TREVOR W on 6/30/2010
Rating: 5 out of 5 stars

good service

KAREN S on 6/30/2010
Rating: 1 out of 5 stars

Paper I was given said 24hr access. I wasn`t informed about password/additional.On phone with help line 1/2hr. They couldn`t help me and I would be contacted about my complaint but never was.

WILLIAM T on 6/21/2010
Rating: 2 out of 5 stars

Only limited access. 7 pm during the week and 5 pm on sundays. thats terrible. some of us work for a living and work during available hours.

JANE P on 6/17/2010
Rating: 5 out of 5 stars

thANKYOU ALL THE TEAM THE PLACE WAS CLEAN THE PEOPLE PROMT AND EVERYTHING PERFECT. MANY PLACES CAN TRY TO BE AS GOOD AS YOU BUT DONT COME CLOSE

GINA H on 6/3/2010
Rating: 2 out of 5 stars

If you don`t vacate your storage unit within 3 days of pmt date you pay for a whole month. This is a shameless money grab. You can open anytime so why am I paying when it can be rented?

RANDY T on 6/2/2010
Rating: 4 out of 5 stars

A bit of misunderstanding at first, but over all my experience at U-Haul was good. Thanks for asking. RT

IAN C on 5/25/2010
Rating: 5 out of 5 stars

Friendly service

SCOTT H on 5/25/2010
Rating: 3 out of 5 stars

Good service

SHERRY W on 4/29/2010
Rating: 5 out of 5 stars

very friendly knowledgable service provider made a very confusing time much simpler thanks

LAINA J on 4/14/2010
Rating: 5 out of 5 stars

friendly service

KYLIE E on 4/14/2010
Rating: 5 out of 5 stars

everything went great. Thanks

ATLANTIC P on 4/13/2010
Rating: 4 out of 5 stars

Your manager, Conn is your greatest asset. E. Anderson

ATLANTIC P on 4/13/2010
Rating: 5 out of 5 stars

no problems

JENISE T on 4/11/2010
Rating: 3 out of 5 stars

I feel good knowing that my belongings are in a safe environment. It seems like a secure place out of the elements.

GARY J on 4/10/2010
Rating: 5 out of 5 stars

very helpful

RYAN S on 4/10/2010
Rating: 5 out of 5 stars

thanks for your help guys

MARK N on 4/10/2010
Rating: 3 out of 5 stars

no problems

JAMES S on 4/9/2010
Rating: 5 out of 5 stars

staff was very helpful and wanted to make me happy. Thanks

N.S SCOTIA OFF ROAD R on 4/9/2010
Rating: 5 out of 5 stars

friendly helpfull service

CYNTHIA M on 4/8/2010
Rating: 5 out of 5 stars

Very clean building

SIMON A on 4/8/2010
Rating: 5 out of 5 stars

Excellent service as always

LORNA L on 4/6/2010
Rating: 5 out of 5 stars

STAFF WERE ALL EXTREMELY FRIENDLY/HELPFUL. sTORAGE AREA EXTREMELY WELL MAINTAINED

JUDITH B on 3/29/2010
Rating: 5 out of 5 stars

Jacob was very easy to deal with, as well as other staff. Good service.

JANE P on 3/10/2010
Rating: 5 out of 5 stars

is a pleasure to store my belongings with your location.Customer service A plus.very clean very professional

JUDITH B on 3/9/2010
Rating: 5 out of 5 stars

Jacob was extremely patient with me and went out of his way to help me arrange storage, and to boost my van!

JEFF B on 3/2/2010
Rating: 4 out of 5 stars

All the staff was not trained on how to close out the facility, the wait was long to end my contract as there was one fellow who did not know how to do it, overall very good though.

AMANDA G on 2/19/2010
Rating: 2 out of 5 stars

We wasted gas with the u-haul truck trying to find our storage rooms, we finally figured it out, the woman forgot to give us the key to the building.

GREG J on 2/19/2010
Rating: 4 out of 5 stars

Customer services was great, and they really worked for me. allowed me to change the size of my unit after the first one was to small, and got me one close to the door

JUDITH B on 2/9/2010
Rating: 3 out of 5 stars

Access after 7pm would have been better.

JUDITH B on 1/7/2010
Rating: 4 out of 5 stars

I wish I could have card access later than 7pm. I work until 5pm, so that leaves me just 2 hours a day or less depending on traffic, that I can access my storage unit.

WARREN J on 12/13/2009
Rating: 4 out of 5 stars

Hours for outside storage units could be longer!

HEATHER S on 11/18/2009
Rating: 5 out of 5 stars

very good service, very polite and helpful. thank you!

MICHAEL C on 11/16/2009
Rating: 4 out of 5 stars

Helpful staff. COnvenient location. Sometimes the lineup at the desk took too long. Not enough agents on duty

MARGARET B on 11/13/2009
Rating: 4 out of 5 stars

Everything was good. Have the storage for a month, so I can let you know how it is later.

LISE T on 10/19/2009
Rating: 5 out of 5 stars

I choose excellent because there was nothing negative at all. Everyone was great with their assistance. Thank-you

MOHAMED F on 10/8/2009
Rating: 4 out of 5 stars

i like my experience with U-Haul

JASON G on 9/17/2009
Rating: 3 out of 5 stars

friendly staff

MARGARET B on 9/13/2009
Rating: 2 out of 5 stars

I hope management reads these responses-customer feedback is only way you can hope to improve your service.I found mouse droppings in my uniton my belongings staff were not helpful.

FINTON C on 9/13/2009
Rating: 3 out of 5 stars

the staff was more than helpfull and the building was justwhat we needed.overall we had a great experenice with U-Haul.

CHRISTOPHER H on 9/12/2009
Rating: 1 out of 5 stars

Would go somewheres else next time

BARRY C on 8/26/2009
Rating: 4 out of 5 stars

I think a straight yes or no to answer these questions was not enough. Perhaps a somewhat would have been a good choice as well.

DEBBIE S on 8/23/2009
Rating: 4 out of 5 stars

Was only there for a month. I trusted the facility to keep my belongings safe.

KYLE H on 8/21/2009
Rating: 5 out of 5 stars

The staff that helped us with our move in was unbelievealbe. Wouldnt even consider using another storage facility in the Halifax area. Short hours are the only negative

TARA M on 8/8/2009
Rating: 3 out of 5 stars

Dirty Bathroom.1 gentlemen was always rude.once when I went in I waited for him to get off of his personal phone call before I got served.Most times I called I was put on hold and nobody returned.

MICHAEL C on 7/26/2009
Rating: 5 out of 5 stars

Very helpful staff. Storage unit is clean, bright and secure

MICHAEL A on 7/25/2009
Rating: 4 out of 5 stars

Hours of access should be 24 hours or open longer

GREGORY B on 6/29/2009
Rating: 5 out of 5 stars

Well done. Person was friendly and helpfully.

EMILY G on 6/22/2009
Rating: 2 out of 5 stars

SOME helpful staff the young man who opened up our unit. The man who served at the counter created uncomfortable moments when he mocked a co-worker and also implicated that he didn’t like his job.

JOEY M on 6/21/2009
Rating: 1 out of 5 stars

ripped me off, locked up early and i lost money spent on truck driver, worst ripoff ever

JOELLA D on 6/14/2009
Rating: 4 out of 5 stars

very helpful

ANTHONY W on 6/10/2009
Rating: 4 out of 5 stars

My only problem with the whole evolution was the fee for on line payment.

LESLIE G on 6/8/2009
Rating: 3 out of 5 stars

Place was great and clean. The person who waited on me was slow to check me in and out, but nice and knowledgable

STEPHEN C on 6/7/2009
Rating: 4 out of 5 stars

Everything ewas great..

WILL T on 5/31/2009
Rating: 3 out of 5 stars

i wasnt informed me that i couldnt access my storage unit after 7pm.i work late hours and its not convienent for me, if i would have known i would have taken my business elsewhere.

BRADLEY M on 5/29/2009
Rating: 5 out of 5 stars

I have used U-haul from PEI, NB, Alberta and Dartmouth NS. The Dartmouth NS people, manager Tracy, and facility were the best location I`ve used. Friendly, knowledgable and a clean facility.

SEAN C on 5/25/2009
Rating: 3 out of 5 stars

Everything was fine.

GARY A on 5/8/2009
Rating: 3 out of 5 stars

The Staff was very helplful in finding me a Truck on very short notice. Very friendly and professional

DARRELL N on 5/2/2009
Rating: 5 out of 5 stars

WORKED PERFECTLY FOR MY NEEDS, JUST THE RIGHT SIZE FOR MY SUMMER TOYS, EASY ACCESS, DRY, CLEAN, VERY HELPFUL AND FRIENDLY STAFF

FIONA R on 4/22/2009
Rating: 4 out of 5 stars

If one needed to access the units late in the evening,it would not be feasible.

TIERNEY M on 4/22/2009
Rating: 4 out of 5 stars

Being able to turn the storage room alarm on and off myself made it very convenient for entering and exiting easily.

MICHAEL A on 4/3/2009
Rating: 5 out of 5 stars

very friendly staff,and quite helpful... I have used u haul several times and always will when needed...

LISE B on 2/28/2009
Rating: 3 out of 5 stars

The insolation on my ceiling in my unit is torn and cut leaving me with a few concerns about my belongings getting wet. I will check on my unit within the next few weeks to make sure its ok.