We Move U

Overall rating:
4 out of 5 stars
Completed jobs:
339
Tara N.
Rating:

0 out of 5 stars

The price did not reflect that he would be going over the bridge twice and I need some furniture put together that he is unwilling to accommodate.

Christopher V.
Rating:

0 out of 5 stars

They called to say they are fully booked in the morning and will not be able to help until late in the afternoon.

Edward S.
Rating:

2 out of 5 stars

they did the job, but were very slow paced

Uhaul sent us to the wrong p/u location. Had to use 2 separate elevators to get to loading dock which was closed from 1-2. Had to pack and unpack box because he & wife couldn't agree on what to take

We Move U
Cassidy P.
Rating:

0 out of 5 stars

they never contacted me to schedule the job

hemochen a.
Rating:

5 out of 5 stars

Efficient and professional.

issagha B.
Rating:

3 out of 5 stars

They did not manage carefully my couch and other sensitive boxes. They were 15 min late but got the job done

We were asked mid-morning to do a job the same day, coming from the Bronx where all traffic is unpredictable. To be only 15 minutes late is practically miraculous. Inaccurate and disappointing.

We Move U
steve l.
Rating:

5 out of 5 stars

Movers were great. Reaching a person at Uhaul to arrange this is a nightmare. Please hire enough people so you can answer the phone.

KATHERINE S.
Rating:

5 out of 5 stars

wonderful job, efficient, professional

george s.
Rating:

0 out of 5 stars

Mover not responding to calls or emails.

george s.
Rating:

0 out of 5 stars

Mover not responding to calls or emails.

Mary M.
Rating:

5 out of 5 stars

Extremely helpful great service

Hima V.
Rating:

0 out of 5 stars

I was told that they could not pick up the van and drive it to where I live and then load the van.

nick b.
Rating:

1 out of 5 stars

Unprofessional, late, unprepared, and broke a piece of furniture. Packed first box very poorly. Movers argued with each other; one walked off the job. Had to get owner to come in person to supervise.

Xinyin Z.
Rating:

0 out of 5 stars

I discussed with truck driver about the details of the job, and he said he wasn't willing to take the job. I understand.

Erick M.
Rating:

0 out of 5 stars

Company canceled.

Elizabeth c.
Rating:

5 out of 5 stars

Phil and Anthony were friendly, quick, and very experienced and professional. I so enjoyed working with them and would absolutely recommend them to others.

julius b.
Rating:

5 out of 5 stars

Excellent job!

julius b.
Rating:

5 out of 5 stars

Phil handled the job professionally and courteously.

Susan S.
Rating:

0 out of 5 stars

The phone number provided went straight to voicemail and my messages were never returned

Susan S.
Rating:

0 out of 5 stars

The phone number provided went straight to voicemail and my messages were never returned

Eliana S.
Rating:

5 out of 5 stars

, the movers who came over to do the job were awesome. They made everything fit even when I thought it was impossible.

SYED A.
Rating:

5 out of 5 stars

Very professional

michael b.
Rating:

1 out of 5 stars

Don't go with this mover! I had to chase them to coordinate my move and they night before they were scheduled to show, I was charged more or told to find another mover. Try someone else.

This is the response you get when people aren't honest with the movers.

We Move U
george c.
Rating:

5 out of 5 stars

Johnny and Anthnoy were hard working and pleasant. They listen to our packing concerns, especially about fragile items. They completed their work in a timely fashion.

Richard C.
Rating:

4.5 out of 5 stars

Packed the box well. Managed to get all our stuff in the box. Great job Very courteous and helpful

CHRISTOPHER D.
Rating:

5 out of 5 stars

Tony and his cousin were very professional and helpful. They contacted me five days prior to my move to confirm my move and stayed in contact up to my move date. They were on-time and professional.

dawn b.
Rating:

5 out of 5 stars

They were friendly, courteous and very professional. We are very pleased with their service.

Luis G.
Rating:

0 out of 5 stars

My service was for loading and delivery and this service provider was only for delivery of box.

Luis G.
Rating:

0 out of 5 stars

My service was for loading and delivery and this service provider was only for delivery of box.

Andrew W.
Rating:

4 out of 5 stars

Could've been more careful

Kathryn R.
Rating:

3.5 out of 5 stars

They did a great job once they arrived. They were a hour and a half late (which they said was because of Uhaul). Besides being late, they did a great job.

beau a.
Rating:

0 out of 5 stars

Called the mover to confirm the move 72 hours out and he told me he had to cancel. Mover never reached out in advance and was very unprofessional, do not recommend.

Kiran G.
Rating:

2.5 out of 5 stars

They postponed initial appointment, that made me worry a bit. But, next day they were on-time. There was little hurry in moving and filling the stuff.. Due the hurry, cover sheets were not used.

??????

We Move U
denise b.
Rating:

5 out of 5 stars

they were very professional and did and outstanding job in less than 1 hour....i was pleased and amazed. they even helped me remove stuff from the apt. and took it out back. THEY WERE EXCELLENT

Sandy E.
Rating:

5 out of 5 stars

Excellent Service!

Nola S.
Rating:

3.5 out of 5 stars

Movers were great. Outgoing message on the company phone doesn't identify the business. Arranged move time late the night before. Charged $25 extra for each floor above the 1st (no service elevator).

Elizabeth E.
Rating:

0 out of 5 stars

Movers waited 2 weeks to let me know they would be unable to do the job on this date. Very inconvenient and disappointing.

Elizabeth E.
Rating:

0 out of 5 stars

Movers waited 2 weeks to let me know they would be unable to do the job on this date. Very inconvenient and disappointing.

Jeremy S.
Rating:

0 out of 5 stars

The Helper told me over text message he could not complete the job. I am very upset about this.

henry s.
Rating:

2 out of 5 stars

They worked very hard to move heavy boxes. They knew how to fit everything in. They have little understanding of the fragility of artwork and how it should be handled and stacked.

Customers who have fragile artwork should hire a professional art mover instead of taking the cheap way out.

We Move U
alisha b.
Rating:

5 out of 5 stars

Both men were amazing. They are skilled at what they do ... Very pleased with their work

Travis B.
Rating:

4 out of 5 stars

Good work

Travis B.
Rating:

4 out of 5 stars

Got the job done. Worked fast

Loredana A.
Rating:

4 out of 5 stars

Movers were very polite and managed furniture with caution.

CHRISTINE G.
Rating:

4 out of 5 stars

They were great and got the job done fast. Very professional.

Louis S.
Rating:

5 out of 5 stars

Great job by the crew

ZHIZHEN Z.
Rating:

2.5 out of 5 stars

They didn't handle the fragile items with enough care and didn't pay attention to the upright sign on the boxes. The boxes were delivered separately. Because of traffic, we waited for a long time.

Azizakhon A.
Rating:

5 out of 5 stars

These guys are friendly, fast and professional. I was worrying that one U-box might be not enough for my 1 br apartment. But these guys packed so nicely and neat that everything went out. Great job.

Molly A J.
Rating:

4.5 out of 5 stars

The movers were great! They showed up on time and did the job in under an hour. Friendly service!

Jillian S.
Rating:

1 out of 5 stars

Do not use! Completely careless with my furniture, night table chipped, coffee table completely broken and they don't assemble any of your furniture. I had to beg them to put my bed together. horrible

I can accept bad reviews if honest. This one is a calculated exaggeration and an abuse of perceived power. We are hired to load or unload. Assembly is not required. So bad she gave us an $80. tip.

We Move U
Andrea W.
Rating:

2 out of 5 stars

It started ok, then they took breaks on a 1.5 hour job, sat down on my boxes and funtiture, and the young on was hitting on me, and my roommates! Didn't bring water, and argued between themselves.

With regard to the breaks taken, it was a 95 degree day with 90% humidity. The apt was a 3rd floor walk up. Even slaves were given a break. The other issues have been addressed.

We Move U
BRIDGET O.
Rating:

5 out of 5 stars

n/a

BRIDGET O.
Rating:

5 out of 5 stars

The gentleman I was working with bent over backwards to fit into my schedule and needs. I would definitely hire him again.

John H.
Rating:

5 out of 5 stars

These movers communicated everything clearly, were very accommodative of my building's requirements for move-in/out, and worked efficiently.

Thomasina W.
Rating:

5 out of 5 stars

Movers were very helpful & patient

Thomasina W.
Rating:

5 out of 5 stars

Very helpful, and patient. Also advised in advance to secure a lock for the U-Box, which was not stated any place on website.

Denis H.
Rating:

2 out of 5 stars

Not well trained.

Loaded 3 u-boxes needed 4 in 90 degree heat from 5th flr apt with one tiny elevator. changed his mind many times over about what to take and what not to. Hung up on me when i called to confirm. Sad!

We Move U
Nay H.
Rating:

5 out of 5 stars

Thank you

Wendy F.
Rating:

4.5 out of 5 stars

On time and fast.

Alexis B.
Rating:

5 out of 5 stars

Len and his crew were prompt and incredibly efficient, and managed to fit much more in the box than we imagined possible. They were absolutely wonderful.

Tarek S.
Rating:

3.5 out of 5 stars

Ok

Charles E.
Rating:

5 out of 5 stars

Courteous and efficient. Excellent job done!

heidi h.
Rating:

2.5 out of 5 stars

One mover made a snarky tip comment.

Staff member has been reprimanded.

We Move U
Tabitha G.
Rating:

3.5 out of 5 stars

Hardworkers and friendly!

Hiep N.
Rating:

5 out of 5 stars

Fast and efficient

Jake S.
Rating:

2.5 out of 5 stars

The team came in and took care of the job quickly. I've had better and worse experiences so I'd say they game in very average. Overall I was satisfied, but not blown away.

Valentina F.
Rating:

5 out of 5 stars

Went above and beyond to accommodate schedule changes and difficult delivery (5th floor walk up!). Fantastic communication through the entire process. Friendly and personable, highly recommended!!!

Jennifer Z.
Rating:

4.5 out of 5 stars

Knowledgable and helpful.

Harriet C.
Rating:

1.5 out of 5 stars

One worker stopped before the job was completed because he said he was tired (Phil). They left my sofa in the hallway outside of my apartment. We had to get it inside ourselves.

debbie b.
Rating:

5 out of 5 stars

He was flexible around my schedule when arranging delivery of the unit and pickup, including altering a prior appointment he had scheduled in order to meet my needs.

allison p.
Rating:

4.5 out of 5 stars

The team was super helpful and knowledgeable. They managed to fit everything. Would recommend.

Morgan Y.
Rating:

2.5 out of 5 stars

Would use again if needed

Customer lived in midtown Manhattan, wanted the box left to load. Since that was impossible we waited several hours, fought midtown traffic, circled the block as needed to accommodate customer.

We Move U
Adriana A.
Rating:

3 out of 5 stars

He did his best, stressful day

Had to arrange to get a box in NJ. Uhaul had us going to Yonkers. Not our fault. Customer found a roach in the box had to replace it. Again not our fault. Did all in one day. Who is she rating?

We Move U
Briana F.
Rating:

2.5 out of 5 stars

The helpers were very nice men, but broke my tv stand and were not mindful of boxes marked fragile. This did not make me happy.

The tv stand was so weak it came apart when you touched it. Every fragile box was carefully handled and placed on top so as not to damage it. Customer made no mention of any this.

We Move U
Whitney H.
Rating:

0 out of 5 stars

The moving company was unresponsive to setup a time for the move and discuss changing location.

Semra K.
Rating:

1.5 out of 5 stars

The communication with manager was ok but I felt so frustrated with the movers themselves. I don't intend to use this service again. The move was supposed to take max 2 hrs max 3 hrs and it took 6.

Customer did not take into consideration travel time into new york nor the time to find a legal parking space, the time go pick up a second ubox nor the time it took to get into and out of her apt.

We Move U
Maikel L.
Rating:

5 out of 5 stars

Great help, thanks

Matalie W.
Rating:

4.5 out of 5 stars

Great!

Carol B.
Rating:

5 out of 5 stars

I got excellent help and they were willing to respond on very short notice. Professional, prompt, courteous. I recommend them.

Anthony E.
Rating:

5 out of 5 stars

The movers called me to let me know they were five minutes out. Once they arrived they assessed the amount of furniture I had could fit into one Ubox. This saved me money and time. Highly recommend.

Albert R.
Rating:

5 out of 5 stars

The movers where great! they were professional and worked very well. Father & Son Business which provided a better quality of service and attention to detail.

Marcy D.
Rating:

1.5 out of 5 stars

Our moving helpers were very nice. The problem was they were 2 hours late, and only one young man and one older man. We (3 of us) had to help load the van to get it loaded within 2 hours. Frustrating

ARUL ANAND N.
Rating:

5 out of 5 stars

Len was very good with my move. He and his son did a fantastic job getting the Ubox and trailer and packed all my stuff. Then finally taken it back to Uhaul warehouse for transhipment to my new addres

Elizabeth F.
Rating:

1 out of 5 stars

My box was not delivered to Woodside so the helpers could not deliver it.

D'Arel M.
Rating:

0 out of 5 stars

The company emailed me refusing to do the job and told me to contact Uhaul to set up a new company

Michael E.
Rating:

0 out of 5 stars

The mover rescheduled my order from 8/28/15 to 9/4/15 and I cannot reschedule.

jamie f.
Rating:

0 out of 5 stars

Said that they were on vacation.

jamie f.
Rating:

0 out of 5 stars

Said that they were on vacation.

elena w.
Rating:

0 out of 5 stars

The moving company can't do the job

Austin K.
Rating:

1.5 out of 5 stars

Communication was bad until basically the day of. So I didn't know when it was coming until same day.

Denise S.
Rating:

5 out of 5 stars

Excellent job. Very polite and personable. Came prepared to take apart and reassemble furniture. Would highly recommend them

jim t.
Rating:

5 out of 5 stars

great guys. fit 'everything' into that little box!

hillary n.
Rating:

5 out of 5 stars

Len and his crew did an excellent job moving my household using Uhauls Uboxes. I would definitely use them again!!

Adam N.
Rating:

4 out of 5 stars

Very good communication and completed the job very quickly.

Nicholas W.
Rating:

5 out of 5 stars

Excellent all round

Nicholas W.
Rating:

5 out of 5 stars

Excellent all round

ken l.
Rating:

3 out of 5 stars

Pro: came with one extra person Cons: movers are less experienced and not knowledgeable. Belongings not handled with care.

Tariq B.
Rating:

0 out of 5 stars

Need help on 7/19, not 7/20. Provider is unable to work on 7/19.

Jim M.
Rating:

0 out of 5 stars

Did not want to travel to NYC

arthur n.
Rating:

1.5 out of 5 stars

Our U-box arrived very late. It was supposed to be delivered in the morning between 9-10 am but arrived after 3pm. We took our belongings out early but had to wait for several hours.

Emily B.
Rating:

0 out of 5 stars

Upon scheduling, the moving service told me it would be at least $150 more on top of what I paid for. So I no longer want the service as all I really need is a driver, and I found one. Thank you.

afaq t.
Rating:

5 out of 5 stars

We ran into an issue with getting the payment code but he was very patient and helpful. Nice guy. Highly recommended.

afaq t.
Rating:

5 out of 5 stars

Got the job done carefully and properly. Could not ask for any better than that.

shunit s.
Rating:

0 out of 5 stars

Wanted another helper from the begining

Louis P.
Rating:

5 out of 5 stars

Patient helpful moving crew. Totally flexible about working an extra hour, and following me around town to do tasks on the way to the drop off location.

Jacqueline S.
Rating:

5 out of 5 stars

All were helpful.

Askar M.
Rating:

0 out of 5 stars

he plainly said he would not be able to do the job