We Move U

Overall rating:
4 out of 5 stars
Completed jobs:
342

Customer Reviews

  • Rating:
    Alice M.
  • Rating:
    Alice M.
  • I used other company via MovingHelp.com

    Rating:
    Manik S.
  • The price did not reflect that he would be going over the bridge twice and I need some furniture put together that he is unwilling to accommodate.

    Rating:
    Tara N.
  • They called to say they are fully booked in the morning and will not be able to help until late in the afternoon.

    Rating:
    Christopher V.
  • they did the job, but were very slow paced

    Rating:
    Edward S.

    Uhaul sent us to the wrong p/u location. Had to use 2 separate elevators to get to loading dock which was closed from 1-2. Had to pack and unpack box because he & wife couldn't agree on what to take

    We Move U
  • they never contacted me to schedule the job

    Rating:
    Cassidy P.
  • Efficient and professional.

    Rating:
    hemochen a.
  • They did not manage carefully my couch and other sensitive boxes. They were 15 min late but got the job done

    Rating:
    issagha B.

    We were asked mid-morning to do a job the same day, coming from the Bronx where all traffic is unpredictable. To be only 15 minutes late is practically miraculous. Inaccurate and disappointing.

    We Move U
  • Movers were great. Reaching a person at Uhaul to arrange this is a nightmare. Please hire enough people so you can answer the phone.

    Rating:
    steve l.
  • wonderful job, efficient, professional

    Rating:
    KATHERINE S.
  • Mover not responding to calls or emails.

    Rating:
    george s.
  • Mover not responding to calls or emails.

    Rating:
    george s.
  • Extremely helpful great service

    Rating:
    Mary M.
  • I was told that they could not pick up the van and drive it to where I live and then load the van.

    Rating:
    Hima V.
  • Unprofessional, late, unprepared, and broke a piece of furniture. Packed first box very poorly. Movers argued with each other; one walked off the job. Had to get owner to come in person to supervise.

    Rating:
    nick b.
  • I discussed with truck driver about the details of the job, and he said he wasn't willing to take the job. I understand.

    Rating:
    Xinyin Z.
  • Company canceled.

    Rating:
    Erick M.
  • Phil and Anthony were friendly, quick, and very experienced and professional. I so enjoyed working with them and would absolutely recommend them to others.

    Rating:
    Elizabeth c.
  • Excellent job!

    Rating:
    julius b.
  • Phil handled the job professionally and courteously.

    Rating:
    julius b.
  • The phone number provided went straight to voicemail and my messages were never returned

    Rating:
    Susan S.
  • The phone number provided went straight to voicemail and my messages were never returned

    Rating:
    Susan S.
  • , the movers who came over to do the job were awesome. They made everything fit even when I thought it was impossible.

    Rating:
    Eliana S.
  • Very professional

    Rating:
    SYED A.
  • Don't go with this mover! I had to chase them to coordinate my move and they night before they were scheduled to show, I was charged more or told to find another mover. Try someone else.

    Rating:
    michael b.

    This is the response you get when people aren't honest with the movers.

    We Move U
  • Johnny and Anthnoy were hard working and pleasant. They listen to our packing concerns, especially about fragile items. They completed their work in a timely fashion.

    Rating:
    george c.
  • Packed the box well. Managed to get all our stuff in the box. Great job Very courteous and helpful

    Rating:
    Richard C.
  • Tony and his cousin were very professional and helpful. They contacted me five days prior to my move to confirm my move and stayed in contact up to my move date. They were on-time and professional.

    Rating:
    CHRISTOPHER D.
  • They were friendly, courteous and very professional. We are very pleased with their service.

    Rating:
    dawn b.
  • My service was for loading and delivery and this service provider was only for delivery of box.

    Rating:
    Luis G.
  • My service was for loading and delivery and this service provider was only for delivery of box.

    Rating:
    Luis G.
  • Could've been more careful

    Rating:
    Andrew W.
  • They did a great job once they arrived. They were a hour and a half late (which they said was because of Uhaul). Besides being late, they did a great job.

    Rating:
    Kathryn R.
  • Called the mover to confirm the move 72 hours out and he told me he had to cancel. Mover never reached out in advance and was very unprofessional, do not recommend.

    Rating:
    beau a.
  • They postponed initial appointment, that made me worry a bit. But, next day they were on-time. There was little hurry in moving and filling the stuff.. Due the hurry, cover sheets were not used.

    Rating:
    Kiran G.

    ??????

    We Move U
  • they were very professional and did and outstanding job in less than 1 hour....i was pleased and amazed. they even helped me remove stuff from the apt. and took it out back. THEY WERE EXCELLENT

    Rating:
    denise b.
  • Excellent Service!

    Rating:
    Sandy E.
  • Movers were great. Outgoing message on the company phone doesn't identify the business. Arranged move time late the night before. Charged $25 extra for each floor above the 1st (no service elevator).

    Rating:
    Nola S.
  • Movers waited 2 weeks to let me know they would be unable to do the job on this date. Very inconvenient and disappointing.

    Rating:
    Elizabeth E.
  • Movers waited 2 weeks to let me know they would be unable to do the job on this date. Very inconvenient and disappointing.

    Rating:
    Elizabeth E.
  • The Helper told me over text message he could not complete the job. I am very upset about this.

    Rating:
    Jeremy S.
  • They worked very hard to move heavy boxes. They knew how to fit everything in. They have little understanding of the fragility of artwork and how it should be handled and stacked.

    Rating:
    henry s.

    Customers who have fragile artwork should hire a professional art mover instead of taking the cheap way out.

    We Move U
  • Both men were amazing. They are skilled at what they do ... Very pleased with their work

    Rating:
    alisha b.
  • Good work

    Rating:
    Travis B.
  • Got the job done. Worked fast

    Rating:
    Travis B.
  • Movers were very polite and managed furniture with caution.

    Rating:
    Loredana A.
  • They were great and got the job done fast. Very professional.

    Rating:
    CHRISTINE G.
  • Great job by the crew

    Rating:
    Louis S.
  • They didn't handle the fragile items with enough care and didn't pay attention to the upright sign on the boxes. The boxes were delivered separately. Because of traffic, we waited for a long time.

    Rating:
    ZHIZHEN Z.
  • These guys are friendly, fast and professional. I was worrying that one U-box might be not enough for my 1 br apartment. But these guys packed so nicely and neat that everything went out. Great job.

    Rating:
    Azizakhon A.
  • The movers were great! They showed up on time and did the job in under an hour. Friendly service!

    Rating:
    Molly A J.
  • Do not use! Completely careless with my furniture, night table chipped, coffee table completely broken and they don't assemble any of your furniture. I had to beg them to put my bed together. horrible

    Rating:
    Jillian S.

    I can accept bad reviews if honest. This one is a calculated exaggeration and an abuse of perceived power. We are hired to load or unload. Assembly is not required. So bad she gave us an $80. tip.

    We Move U
  • It started ok, then they took breaks on a 1.5 hour job, sat down on my boxes and funtiture, and the young on was hitting on me, and my roommates! Didn't bring water, and argued between themselves.

    Rating:
    Andrea W.

    With regard to the breaks taken, it was a 95 degree day with 90% humidity. The apt was a 3rd floor walk up. Even slaves were given a break. The other issues have been addressed.

    We Move U
  • n/a

    Rating:
    BRIDGET O.
  • The gentleman I was working with bent over backwards to fit into my schedule and needs. I would definitely hire him again.

    Rating:
    BRIDGET O.
  • These movers communicated everything clearly, were very accommodative of my building's requirements for move-in/out, and worked efficiently.

    Rating:
    John H.
  • Movers were very helpful & patient

    Rating:
    Thomasina W.
  • Very helpful, and patient. Also advised in advance to secure a lock for the U-Box, which was not stated any place on website.

    Rating:
    Thomasina W.
  • Not well trained.

    Rating:
    Denis H.

    Loaded 3 u-boxes needed 4 in 90 degree heat from 5th flr apt with one tiny elevator. changed his mind many times over about what to take and what not to. Hung up on me when i called to confirm. Sad!

    We Move U
  • Thank you

    Rating:
    Nay H.
  • On time and fast.

    Rating:
    Wendy F.
  • Len and his crew were prompt and incredibly efficient, and managed to fit much more in the box than we imagined possible. They were absolutely wonderful.

    Rating:
    Alexis B.
  • Ok

    Rating:
    Tarek S.
  • Courteous and efficient. Excellent job done!

    Rating:
    Charles E.
  • One mover made a snarky tip comment.

    Rating:
    heidi h.

    Staff member has been reprimanded.

    We Move U
  • Hardworkers and friendly!

    Rating:
    Tabitha G.
  • Fast and efficient

    Rating:
    Hiep N.
  • The team came in and took care of the job quickly. I've had better and worse experiences so I'd say they game in very average. Overall I was satisfied, but not blown away.

    Rating:
    Jake S.
  • Went above and beyond to accommodate schedule changes and difficult delivery (5th floor walk up!). Fantastic communication through the entire process. Friendly and personable, highly recommended!!!

    Rating:
    Valentina F.
  • Knowledgable and helpful.

    Rating:
    Jennifer Z.
  • One worker stopped before the job was completed because he said he was tired (Phil). They left my sofa in the hallway outside of my apartment. We had to get it inside ourselves.

    Rating:
    Harriet C.
  • He was flexible around my schedule when arranging delivery of the unit and pickup, including altering a prior appointment he had scheduled in order to meet my needs.

    Rating:
    debbie b.
  • The team was super helpful and knowledgeable. They managed to fit everything. Would recommend.

    Rating:
    allison p.
  • Would use again if needed

    Rating:
    Morgan Y.

    Customer lived in midtown Manhattan, wanted the box left to load. Since that was impossible we waited several hours, fought midtown traffic, circled the block as needed to accommodate customer.

    We Move U
  • He did his best, stressful day

    Rating:
    Adriana A.

    Had to arrange to get a box in NJ. Uhaul had us going to Yonkers. Not our fault. Customer found a roach in the box had to replace it. Again not our fault. Did all in one day. Who is she rating?

    We Move U
  • The helpers were very nice men, but broke my tv stand and were not mindful of boxes marked fragile. This did not make me happy.

    Rating:
    Briana F.

    The tv stand was so weak it came apart when you touched it. Every fragile box was carefully handled and placed on top so as not to damage it. Customer made no mention of any this.

    We Move U
  • The moving company was unresponsive to setup a time for the move and discuss changing location.

    Rating:
    Whitney H.
  • The communication with manager was ok but I felt so frustrated with the movers themselves. I don't intend to use this service again. The move was supposed to take max 2 hrs max 3 hrs and it took 6.

    Rating:
    Semra K.

    Customer did not take into consideration travel time into new york nor the time to find a legal parking space, the time go pick up a second ubox nor the time it took to get into and out of her apt.

    We Move U
  • Great help, thanks

    Rating:
    Maikel L.
  • Great!

    Rating:
    Matalie W.
  • I got excellent help and they were willing to respond on very short notice. Professional, prompt, courteous. I recommend them.

    Rating:
    Carol B.
  • The movers called me to let me know they were five minutes out. Once they arrived they assessed the amount of furniture I had could fit into one Ubox. This saved me money and time. Highly recommend.

    Rating:
    Anthony E.
  • The movers where great! they were professional and worked very well. Father & Son Business which provided a better quality of service and attention to detail.

    Rating:
    Albert R.
  • Our moving helpers were very nice. The problem was they were 2 hours late, and only one young man and one older man. We (3 of us) had to help load the van to get it loaded within 2 hours. Frustrating

    Rating:
    Marcy D.
  • Len was very good with my move. He and his son did a fantastic job getting the Ubox and trailer and packed all my stuff. Then finally taken it back to Uhaul warehouse for transhipment to my new addres

    Rating:
    ARUL ANAND N.
  • My box was not delivered to Woodside so the helpers could not deliver it.

    Rating:
    Elizabeth F.
  • The company emailed me refusing to do the job and told me to contact Uhaul to set up a new company

    Rating:
    D'Arel M.
  • The mover rescheduled my order from 8/28/15 to 9/4/15 and I cannot reschedule.

    Rating:
    Michael E.
  • Said that they were on vacation.

    Rating:
    jamie f.
  • Said that they were on vacation.

    Rating:
    jamie f.
  • The moving company can't do the job

    Rating:
    elena w.
  • Communication was bad until basically the day of. So I didn't know when it was coming until same day.

    Rating:
    Austin K.
  • Excellent job. Very polite and personable. Came prepared to take apart and reassemble furniture. Would highly recommend them

    Rating:
    Denise S.
  • great guys. fit 'everything' into that little box!

    Rating:
    jim t.
  • Len and his crew did an excellent job moving my household using Uhauls Uboxes. I would definitely use them again!!

    Rating:
    hillary n.
  • Very good communication and completed the job very quickly.

    Rating:
    Adam N.
  • Excellent all round

    Rating:
    Nicholas W.
  • Excellent all round

    Rating:
    Nicholas W.
  • Pro: came with one extra person Cons: movers are less experienced and not knowledgeable. Belongings not handled with care.

    Rating:
    ken l.
  • Need help on 7/19, not 7/20. Provider is unable to work on 7/19.

    Rating:
    Tariq B.
  • Did not want to travel to NYC

    Rating:
    Jim M.
  • Our U-box arrived very late. It was supposed to be delivered in the morning between 9-10 am but arrived after 3pm. We took our belongings out early but had to wait for several hours.

    Rating:
    arthur n.
  • Upon scheduling, the moving service told me it would be at least $150 more on top of what I paid for. So I no longer want the service as all I really need is a driver, and I found one. Thank you.

    Rating:
    Emily B.
  • We ran into an issue with getting the payment code but he was very patient and helpful. Nice guy. Highly recommended.

    Rating:
    afaq t.
  • Got the job done carefully and properly. Could not ask for any better than that.

    Rating:
    afaq t.
  • Wanted another helper from the begining

    Rating:
    shunit s.
  • Patient helpful moving crew. Totally flexible about working an extra hour, and following me around town to do tasks on the way to the drop off location.

    Rating:
    Louis P.
  • All were helpful.

    Rating:
    Jacqueline S.
  • he plainly said he would not be able to do the job

    Rating:
    Askar M.