Showed up an hour and a half late. Then took 90 minutes to move a refrigerator. Then the dirtbag owner attempted to say they were there 3 1/2 hours. Absolute garbage...
Iam sorry to hear that.And no i beseech you read the contract carefully.Movers worked for 3.5 hours but you was charged for only 2hours which is the standard time .Ultimate Movers
The moving helpers said that they had another job during that time.
I am completely satisfied with Ultimate Movers. They were extremely fast, efficient, and careful, and did a high-qualify job. I would hire them again - I cannot recommend them enough!!!!
Extremely fast,efficient and careful ''. There you have it . Thanks Stephanie for the kind words ,was our pleasure to help you with your moveUltimate Movers
Very polite men , Isak & Walter worked well , we would use them again . I recommend
Thnks Janet ,ultimate movers I committed to provide excellent moving services to it esteemed customersUltimate Movers
Nice guys, diligent.
Thnks so much ,iam glad you appreciated our servicesUltimate Movers
Both friendly and tried hard. Some damage done to items and would have been better to be told about rather than find out unpacking.
Thanks for kind words Paul . We thought you already knew about the damaged item .The damage could have been during the transit in your truck .Ultimate Movers
Movers worked hard. They were kind, careful and did a great job.
Thanks kellie for giving us a golden chance to serve you as you settle in Wa . WelcomeUltimate Movers
Not enough characters to describe. Slow, talkative, new scratches on oak furniture & floors. Arrived 1 hour late after req earlier time. Think they thought I would pay for additional hours to unload
Cathy we totally apologize if you thought we were sorry ,we just didnt wonna mishandle you delicate items But atleast we able to help you with your move after a very short notice .ThnksUltimate Movers
Moses needs to take a bit more time with his clients and Listen to thier instructions. I had him help pack my sons bedroom and all of the things on his dresser were swept off the dresser to ?
Scheduled the help for 9:30 am and was asked if I could do it for 10:30 imstaed, I said no because my truck was already scheduled for a specific time. He said ok and asked for the address which I sent. The following fay, 90 minutes before the move. I recieved a text that the movers ere in a wreck on their way to me send that they wouldn't be coming. I expressed my sympathy and asked if there was anyone else who could help and did not recieve any further communication. The same day, my fiance called am d had already gotten the ok from the person he spoke with for them to do the job and when he gave the information that or was the same job I called for, they were suddenly unavailable.
They couldnt come
A few of my items were damaged and there were also scratches on my rail that goes upstairs at my new place. Overall it took too long they were almost not going to make the timeline
Sorry pat the weather was so inclement..We also gave you an option of third mover free of charge tp expedite you move but yo said youre ok with two.Thanks for choosing ultimate movers.Ultimate Movers
thnks ChereceUltimate Movers
Moses and his crew did an excellent job fitting everything I needed to move in a truck that was a little too small, but they got it done with nothing damaged. Outstanding job.
Thanks so much Joshua was our pleasure to help you with your move . Thanks for choosing us .Ultimate Movers
Solomon and Isaac were such a big help to us. They arrived late, but it was not their fault. They packed the truck very efficiently so we only had to make 2 trips for our local move.
Thanks Shannon that was kind of ya ..thanks for choosing us ..Ultimate Movers
We had rented a 26' truck and we live in kind of an awkward area. The person who drove backed the truck out and made it look easy. It was also raining all day and he did a great job driving in the rai
Nice ,Thanks Amanda ultimate movers is committed to excellence in our services . Was so privileged to help you with your moveUltimate Movers
They were absolutely amazing. They arrived on time and got the loading and unloading done very quickly. I would highly recommend them.
Thnks much AmandaUltimate Movers
Very helpful, got everything moved in the amount of time I calculated.
Thanks for you kind words annaUltimate Movers
Quick, professional, efficient. They did a great job, zero complaints.
thanks so much kaylee for wonderful compliment . Was nice to help you move off the state. Wish you well and GodspeedUltimate Movers
AWESOME ,Thanks ChiuUltimate Movers
They were great! Friendly & efficient! They went above & beyond! Thank you!!
After calling and confirming the job the company sent me a text the day BEFORE we are scheduled to move to tell me he can't do it. This is horrible customer service and really puts someone who is already stressed about moving into a terrible position. On top of that, he was very rude and highly unprofessional. Never again.
Moved really fast, wish more organized.
I had to contact Ultimate, they didn't call to confirm.Day of move2start 9am.Texted them at 9:30 asking 4 ETA & was told "coming from far away" & "traffic". Didn't arrive til 11:15!Men were hard wo
Was nice helping with your move mr..rajesh..Ultimate Movers
Service provider could not fit me into there schedule
Excellent help! On time, efficient, helpful and friendly. A well packed truck with no damage upon arrival at destination, 300 miles away. Were flexible with loading times when truck was delayed!
Thanks Dave ultimate movers is comprised of professional movers striving for excellence . Was nice helping with your moveUltimate Movers
Told me he was booked up after I told him I'd pay the travel fee added by the web site instead of 2 extra hours labor.
Both men were hard working. Did what I requested. I appreciate their hard work.
Thanks so much Mori for giving us an opportunity to serve you . Was our pleasureUltimate Movers
Again excellent and professional! Isiah and Lester were great great and made sure of the destination and arrived on time!
''Again excellent and professional ''cant say more . Thanks for choosing us SuzetUltimate Movers
Excellent and professional service. The two young men Isiah and Lester were great!
Lester and David were amazing and got everything in quickly. They did a GREAT job. Afterward the company or the system texted me SEVERAL times asking that I submit a review, which I DID NOT like.
accepted my request for same day move. showed up on time with very short notice. was pleasant, friendly, had positive attitude and accommodating to my requests. would use again
Thanks so much Vanessa for using usUltimate Movers
Thanks for using our services . Was our pleasureUltimate Movers
Last minute help was great but didn't seam to know what they were there to do. I explained all that had to be moved at booking but movers were very overwhelmed and not prepared.
They didn't have availability for the day I needed them.
Horrible customer service. Decided to let me know they didn't want to come out THE DAY OF MY MOVE. I had to cancel hotels & plane tickets because of these fucking idiots. I will never use this website again
I ended up doing the move on my own
packers were not able to come at the time needed
Efficient and friendly
Extremely dissatisfied with this service as they initially agreed to provide help, but then only one day before our scheduled move, they called and canceled. That left us scrambling to find someone else. Very unprofessional, very disorganized, Would never recommend them and would never use them again,
The owner of Ultimate called and said that his worker had suffered from a stroke and would not be able to do the job. He didn't have others that could take his place and therefore we need to cancel and reschedule with another Moving Helper.
Moving Helper didn't show up! Called Customer Care and they asked to Cancel this service and said I will get credit for the next service!
FD4A9936 order Payment code 499067 cancelling. Ultimate movers did not call me to explain fees on site more than $70.95 which I paid online. Please refund this full amount to my MC. Found local person, did not need two people for two hours. Called me o cancel and texted Jay as well at : 360-674-9094 Also attempted communicating with owner at: 253-327-8294 last evening but hung up on me twice
I was cheated! They damaged more than 1/2 of my items. Spent 8 hours for a 4 hour job. Paid $250 cash plus $189 for original order. Not dependable. Scammers. DO NOT USE this team - Jay especially
They called and said they would be late and then never showed up. I paid for this service - $137.95 and want a full refund. I had to pay the neighbor of the lady I bought this furniture from $100.00 and now have to pay another mover to come unload for $160.00. I will never use this service and will complain to everyone I know - and post a review on line. I should be compensated for this issue but your customer service person said you "don't do that." Refund all my money - $137.95 not the $114 shown above.
Moving Helper called and said they were unable to support during the time I requested.
They cancelled and changed the date twice and now are late arriving and appear to be sending only 1 person... and I do not have time to wait here today beyond the 2 hour window I allowed based on our most recent agreement. sorry... Thank you.
Very helpful~ Kind~
the company trys to trick you by adding more than 10 times of miles of the milage. they had a truck but they do not provide, make you rent one yourself.
waste of my time. I have to work so hard to make things going. never choose this company
So bad. It suppose to make thing easier for you, but it just turn out to be even more difficult. never recommend this.
Mover could not find second helper to assist a 2 men job
The Moving Helpers called me right after my reservation and said they're full on my reservation day.
Thank you for the call.
When spoke to Ultimate said they could only guarantee 1 mover because the other person had a family emergency.