Ultimate Movers llc

Overall rating:
4.5 out of 5 stars
Completed jobs:
167

Customer Reviews

  • Rating:
    Kellie P.
  • Customer called to cancel order verified billing address and email. Customer aware of cancellation policy mh cancelled on customer

    Rating:
    Martin R.
  • The movers were very nice, and super efficient. Very helpful.

    Rating:
    James S.
  • Courteous and fast

    Rating:
    priscilla v.
  • They won't answer the phone

    Rating:
    Teagan W.
  • The movers showed up a little bit late. They had the addresses mixed up. No big deal. It was two males who came to load up a 10x30 storage unit. One of the movers sat in the truck while the other moved the small items. It was painfully slow. They dropped my BRAND new washer off the side of the l

    Rating:
    Amanda S.
  • Rating:
    Maren R.

    cool..thnks

    Ultimate Movers llc
  • Ultimate Movers was communicative, prompt and efficient. They were friendly but professional. Skilled in moving and unloading a U-Haul for the best results. Would use again for sure

    Rating:
    Laura M.

    thanks so much laura . For the compliments . We strive to offer the best to our esteemed clients . Thanks

    Ultimate Movers llc
  • They helped out a lot! We got all of it done in the three hours and they were very polite.

    Rating:
    Morgan M.
  • Rating:
    DAYTON C.
  • The guys let me know that they'd be "a few minutes" late, but in the end they were 40-45 minutes late. We had a tight window to move during, so my friend and I ended up doing a lot before they got there. They worked hard and were nice once they arrived.

    Rating:
    Diana S.
  • Sean and Ali arrived promptly at the agreed upon time ready to work. They quickly got everything moved - even though we had several heavy items. They were both courteous and conscientious about not damaging the items being moved or the house. I would definitely recommend using them.

    Rating:
    Ron J.
  • The movers didn’t have a vehicle to come to my location... Owner asked me to go pick them ip

    Rating:
    WILLIAM H.
  • Punctual, polite & fast

    Rating:
    Joshua A.

    Appreciated Joshua .

    Ultimate Movers llc
  • I booked on the website the same day - it was no problem and they called to confirm shortly after. Our two movers were very courteous and communicated with us very well; asking questions about where boxes went. It was much appreciated. They carried many heavy objects and worked very hard. Very s

    Rating:
    Heather S.

    Thnks so much heather for the compliment and an opportunity to serve ya.

    Ultimate Movers llc
  • Unable to contact

    Rating:
    Long N.
  • The movers assigned to me were 40 minutes late arriving. After 20 minutes I contacted my point of contact with Ultimate Movers and he never responded to me. Once we got going everything went well and finished in the 2 hours I had allotted. The only mishap was when moving a heavy sofa and if slipp

    Rating:
    Sheryl J.

    Thanks Sheryl for the complimenting us on been capable of finishing the job on time . However there was a miscommunication on the starting time. We are dedicated on remedying such confusions in the future . Was our pleasure to help you move . All the best with your families.

    Ultimate Movers llc
  • the company just called me and told me they cannot help me.

    Rating:
    Aqueelah B.
  • Moving help mobile site was not working right to allow for extra hours payment. Moving help site HAS NO CUSTOMER SERVICE LINE. Repeat no phone number to call for ANY help for disputes. Will never use moving help site again. Advertised price for each additional hour was $58. When we tried to settle u

    Rating:
    Suzanne C.
  • great guys - great service.

    Rating:
    Allan R.
  • The 2 guys that came showed up on time and got the work done in the time allotted. They worked very hard, especially as we had several items that were extremely heavy. Overall, a good experience.

    Rating:
    Jeff B.

    Thanks so much Jeff for such a wonderful compliment ,was our pleasure helping with your move in a short notice .

    Ultimate Movers llc
  • The Mover was unavailable to fulfill, they had to attend to other clients

    Rating:
    Victor B.
  • They were there when I needed them and got the job done. Thank You Ultimate Movers!

    Rating:
    Matt H.

    Thnks so much Matt was our pleasure to help you move in a very short notice .Ultimate is dedicated and so flexible to accomodate its clients needs .Thnks and happy holidays ahead

    Ultimate Movers llc
  • Movers couldn't do the job I needed

    Rating:
    Karen C.
  • Rating:
    KEY EXPRESS INC C.
  • Showed up an hour and a half late. Then took 90 minutes to move a refrigerator. Then the dirtbag owner attempted to say they were there 3 1/2 hours. Absolute garbage...

    Rating:
    Shaun S.

    Iam sorry to hear that.And no i beseech you read the contract carefully.Movers worked for 3.5 hours but you was charged for only 2hours which is the standard time .

    Ultimate Movers llc
  • The moving helpers said that they had another job during that time.

    Rating:
    Ravindra K.
  • I am completely satisfied with Ultimate Movers. They were extremely fast, efficient, and careful, and did a high-qualify job. I would hire them again - I cannot recommend them enough!!!!

    Rating:
    Stephanie Z.

    Extremely fast,efficient and careful ''. There you have it . Thanks Stephanie for the kind words ,was our pleasure to help you with your move

    Ultimate Movers llc
  • Very polite men , Isak & Walter worked well , we would use them again . I recommend

    Rating:
    Janet W.

    Thnks Janet ,ultimate movers I committed to provide excellent moving services to it esteemed customers

    Ultimate Movers llc
  • Nice guys, diligent.

    Rating:
    Allan E.

    Thnks so much ,iam glad you appreciated our services

    Ultimate Movers llc
  • Both friendly and tried hard. Some damage done to items and would have been better to be told about rather than find out unpacking.

    Rating:
    Paul H.

    Thanks for kind words Paul . We thought you already knew about the damaged item .The damage could have been during the transit in your truck .

    Ultimate Movers llc
  • Movers worked hard. They were kind, careful and did a great job.

    Rating:
    Kellie S.

    Thanks kellie for giving us a golden chance to serve you as you settle in Wa . Welcome

    Ultimate Movers llc
  • Not enough characters to describe. Slow, talkative, new scratches on oak furniture & floors. Arrived 1 hour late after req earlier time. Think they thought I would pay for additional hours to unload

    Rating:
    Cathy M.

    Cathy we totally apologize if you thought we were sorry ,we just didnt wonna mishandle you delicate items But atleast we able to help you with your move after a very short notice .Thnks

    Ultimate Movers llc
  • Moses needs to take a bit more time with his clients and Listen to thier instructions. I had him help pack my sons bedroom and all of the things on his dresser were swept off the dresser to ?

    Rating:
    Coleen P.
  • Scheduled the help for 9:30 am and was asked if I could do it for 10:30 imstaed, I said no because my truck was already scheduled for a specific time. He said ok and asked for the address which I sent. The following fay, 90 minutes before the move. I recieved a text that the movers ere in a wreck on their way to me send that they wouldn't be coming. I expressed my sympathy and asked if there was anyone else who could help and did not recieve any further communication. The same day, my fiance called am d had already gotten the ok from the person he spoke with for them to do the job and when he gave the information that or was the same job I called for, they were suddenly unavailable.

    Rating:
    Tonya H.
  • They couldnt come

    Rating:
    Yu Shen C.
  • A few of my items were damaged and there were also scratches on my rail that goes upstairs at my new place. Overall it took too long they were almost not going to make the timeline

    Rating:
    PATRICIA A.

    Sorry pat the weather was so inclement..We also gave you an option of third mover free of charge tp expedite you move but yo said youre ok with two.Thanks for choosing ultimate movers.

    Ultimate Movers llc
  • Great service

    Rating:
    Cherece M.

    thnks Cherece

    Ultimate Movers llc
  • Moses and his crew did an excellent job fitting everything I needed to move in a truck that was a little too small, but they got it done with nothing damaged. Outstanding job.

    Rating:
    Joshua H.

    Thanks so much Joshua was our pleasure to help you with your move . Thanks for choosing us .

    Ultimate Movers llc
  • Solomon and Isaac were such a big help to us. They arrived late, but it was not their fault. They packed the truck very efficiently so we only had to make 2 trips for our local move.

    Rating:
    Shannon D.

    Thanks Shannon that was kind of ya ..thanks for choosing us ..

    Ultimate Movers llc
  • We had rented a 26' truck and we live in kind of an awkward area. The person who drove backed the truck out and made it look easy. It was also raining all day and he did a great job driving in the rai

    Rating:
    Amanda K.

    Nice ,Thanks Amanda ultimate movers is committed to excellence in our services . Was so privileged to help you with your move

    Ultimate Movers llc
  • They were absolutely amazing. They arrived on time and got the loading and unloading done very quickly. I would highly recommend them.

    Rating:
    Amanda K.

    Thnks much Amanda

    Ultimate Movers llc
  • Very helpful, got everything moved in the amount of time I calculated.

    Rating:
    Anna P.

    Thanks for you kind words anna

    Ultimate Movers llc
  • Quick, professional, efficient. They did a great job, zero complaints.

    Rating:
    Kaylee T.

    thanks so much kaylee for wonderful compliment . Was nice to help you move off the state. Wish you well and Godspeed

    Ultimate Movers llc
  • Nice guys

    Rating:
    Chiu Hon C.

    AWESOME ,Thanks Chiu

    Ultimate Movers llc
  • They were great! Friendly & efficient! They went above & beyond! Thank you!!

    Rating:
    Jessica L.
  • After calling and confirming the job the company sent me a text the day BEFORE we are scheduled to move to tell me he can't do it. This is horrible customer service and really puts someone who is already stressed about moving into a terrible position. On top of that, he was very rude and highly unprofessional. Never again.

    Rating:
    Angela H.
  • See above

    Rating:
    Keith L.
  • Moved really fast, wish more organized.

    Rating:
    Yiqi J.
  • I had to contact Ultimate, they didn't call to confirm.Day of move2start 9am.Texted them at 9:30 asking 4 ETA & was told "coming from far away" & "traffic". Didn't arrive til 11:15!Men were hard wo

    Rating:
    Bruce A.
  • No comments

    Rating:
    Rajesh B.

    Was nice helping with your move mr..rajesh..

    Ultimate Movers llc
  • Service provider could not fit me into there schedule

    Rating:
    Jon H.
  • Excellent help! On time, efficient, helpful and friendly. A well packed truck with no damage upon arrival at destination, 300 miles away. Were flexible with loading times when truck was delayed!

    Rating:
    Dave P.

    Thanks Dave ultimate movers is comprised of professional movers striving for excellence . Was nice helping with your move

    Ultimate Movers llc
  • Told me he was booked up after I told him I'd pay the travel fee added by the web site instead of 2 extra hours labor.

    Rating:
    Robert P.
  • Both men were hard working. Did what I requested. I appreciate their hard work.

    Rating:
    Mori M.

    Thanks so much Mori for giving us an opportunity to serve you . Was our pleasure

    Ultimate Movers llc
  • Again excellent and professional! Isiah and Lester were great great and made sure of the destination and arrived on time!

    Rating:
    suzet t.

    ''Again excellent and professional ''cant say more . Thanks for choosing us Suzet

    Ultimate Movers llc
  • Excellent and professional service. The two young men Isiah and Lester were great!

    Rating:
    suzet t.
  • Lester and David were amazing and got everything in quickly. They did a GREAT job. Afterward the company or the system texted me SEVERAL times asking that I submit a review, which I DID NOT like.

    Rating:
    Nicole G.
  • accepted my request for same day move. showed up on time with very short notice. was pleasant, friendly, had positive attitude and accommodating to my requests. would use again

    Rating:
    Vanessa L.

    Thanks so much Vanessa for using us

    Ultimate Movers llc
  • Very professional

    Rating:
    Brian H.

    Thanks for using our services . Was our pleasure

    Ultimate Movers llc
  • Last minute help was great but didn't seam to know what they were there to do. I explained all that had to be moved at booking but movers were very overwhelmed and not prepared.

    Rating:
    Brenda S.
  • They didn't have availability for the day I needed them.

    Rating:
    Brenda S.
  • Horrible customer service. Decided to let me know they didn't want to come out THE DAY OF MY MOVE. I had to cancel hotels & plane tickets because of these fucking idiots. I will never use this website again

    Rating:
    Jerod T.
  • I ended up doing the move on my own

    Rating:
    Robert K.
  • They cancelled

    Rating:
    Dominique G.
  • packers were not able to come at the time needed

    Rating:
    Jacoby g.
  • Efficient and friendly

    Rating:
    Ronald A.
  • Extremely dissatisfied with this service as they initially agreed to provide help, but then only one day before our scheduled move, they called and canceled. That left us scrambling to find someone else. Very unprofessional, very disorganized, Would never recommend them and would never use them again,

    Rating:
    Cheryl R.
  • The owner of Ultimate called and said that his worker had suffered from a stroke and would not be able to do the job. He didn't have others that could take his place and therefore we need to cancel and reschedule with another Moving Helper.

    Rating:
    Jason S.
  • Moving Helper didn't show up! Called Customer Care and they asked to Cancel this service and said I will get credit for the next service!

    Rating:
    MURALIKARTHICK M.
  • FD4A9936 order Payment code 499067 cancelling. Ultimate movers did not call me to explain fees on site more than $70.95 which I paid online. Please refund this full amount to my MC. Found local person, did not need two people for two hours. Called me o cancel and texted Jay as well at : 360-674-9094 Also attempted communicating with owner at: 253-327-8294 last evening but hung up on me twice

    Rating:
    Nancy B.
  • I was cheated! They damaged more than 1/2 of my items. Spent 8 hours for a 4 hour job. Paid $250 cash plus $189 for original order. Not dependable. Scammers. DO NOT USE this team - Jay especially

    Rating:
    Carolyn P.
  • They called and said they would be late and then never showed up. I paid for this service - $137.95 and want a full refund. I had to pay the neighbor of the lady I bought this furniture from $100.00 and now have to pay another mover to come unload for $160.00. I will never use this service and will complain to everyone I know - and post a review on line. I should be compensated for this issue but your customer service person said you "don't do that." Refund all my money - $137.95 not the $114 shown above.

    Rating:
    Jacquie E.
  • Moving Helper called and said they were unable to support during the time I requested.

    Rating:
    Devon S.
  • They cancelled and changed the date twice and now are late arriving and appear to be sending only 1 person... and I do not have time to wait here today beyond the 2 hour window I allowed based on our most recent agreement. sorry... Thank you.

    Rating:
    Joy D.
  • Very helpful~ Kind~

    Rating:
    CheYu L.
  • the company trys to trick you by adding more than 10 times of miles of the milage. they had a truck but they do not provide, make you rent one yourself.

    Rating:
    Yang X.
  • waste of my time. I have to work so hard to make things going. never choose this company

    Rating:
    Yang X.
  • So bad. It suppose to make thing easier for you, but it just turn out to be even more difficult. never recommend this.

    Rating:
    Yang X.
  • Mover could not find second helper to assist a 2 men job

    Rating:
    ranshu n.
  • The Moving Helpers called me right after my reservation and said they're full on my reservation day.

    Rating:
    Kyory P.
  • Thank you for the call.

    Rating:
    Tia L.
  • When spoke to Ultimate said they could only guarantee 1 mover because the other person had a family emergency.

    Rating:
    Carrie B.