My Brother's Keeper Services Profile Image

My Brother's Keeper Services

Overall rating:
4 out of 5 stars
Completed jobs:
33

Customer Reviews

  • They were efficient and on time.

    Rating:
    Crystal M.
  • I was called 45 mins late that they were going to be late but they remained very polite and professional. I asked them to wait until I figure things out before they come, so if they could allow me an opportunity to call them back. It took me an hour to call them back (not on purpose, but because we had an issue with our storage unit. They remained professional and still came. I allowed them to leave early, not knowing I could adjust the bill because they only worked 3. Overall they did good work. I was very grateful.

    Rating:
    Michael T.
  • They informed that they no longer do business with moving help

    Rating:
    Frederick M.
  • Last minute scheduling - company was booked already!

    Rating:
    Mary Cullen s.
  • Moving Helper said they couldn't do job

    Rating:
    Raj N.
  • Rating:
    Sierra B.
  • Rating:
    Carolyn R.
  • Rating:
    Albert G.
  • I requested their services last minute and they made it happen. Service was excellent and professional. Thank you!!!!

    Rating:
    Kimberly D.
  • The mover is unavailable

    Rating:
    Arayna D.
  • They stated that they no longer work with uhaul and I will need to pay them directly.

    Rating:
    Cody S.
  • Movers did not pick up and voicemail is full

    Rating:
    Lakitia B.
  • Moving helper never contacted me and did not show up. Would like a full refund.

    Rating:
    Rachel B.
  • Customer stated moving helper was unavailable

    Rating:
    Julian k.
  • After several calls finally got an answer and they told me they do not work with Uhaul anymore.

    Rating:
    Rodolfo B.
  • I want a full refund for my money because this company doesnt work with uhaul anymore.

    Rating:
    Jazmin A.
  • Never showed up to my job

    Rating:
    Janet M.
  • No longer servicing Charlotte area

    Rating:
    Shakira M.
  • Called helper service multiple times to schedule but never answered. Left a voice mail the last time I called and never returned my calls.

    Rating:
    Geoffrey G.
  • They are not affiliated with U-Haul!

    Rating:
    Cole C.
  • No answer no show

    Rating:
    Angelia U.
  • Customer called in because his movers were unable to complete his job and cancelled.

    Rating:
    Patrick C.
  • The company contacted me and said they will not be able to help me today.

    Rating:
    Shannon K.
  • They said they don't use MovingHelp anymore

    Rating:
    Joy C.
  • Customer calling and needs to cancel mh didn't show up advised customer of cancellation policy

    Rating:
    Stacey J.
  • No one contacted me nor answered my calls. No one showed up and I needed the help this morning, but the morning is over now.

    Rating:
    LaTarsha W.
  • I texted helper and they said they could not help

    Rating:
    Golden R.
  • Excellent service. Very professional and nice. They did a great job cleaning and packing. They went above and beyond our expectations. I will use them again and refer them to others.

    Rating:
    Carla S.
  • Mover could not move me on the requested date. Rescheduled to a new date without calling me.

    Rating:
    Rachel B.
  • Smart Labor called and said he couldn't do it.

    Rating:
    Jason L.
  • Second set of movers - after a call last night confirming the services - two hours later and no show.

    Rating:
    Amber H.
  • Shawn-lead guy, left the job after 5 mins.His movers who loaded my stuff were temp guys who had no clue what they were doing.One guy broke the legs on 1 of my bedroom dressers.Good thing was the price

    Rating:
    James I.
  • Excellent service, hard working crew

    Rating:
    Frederick G P.
  • Excellent , We will use Sean and Jason again

    Rating:
    Lucinda L.
  • Excellent I will be using him for my next move.

    Rating:
    Lisa G.
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