Serious Movers

Overall rating:
4.5 out of 5 stars
Completed jobs:
25

Customer Reviews

  • --Customer states-- MHelpers came at a incorrect time, and unable reach prior to scheduled job.

    Rating:
    Serena S.
  • Called mover and no answer.

    Rating:
    Holly A.
  • Through the online portal I booked Serious Movers (SM) for an order today. SM called me and said they would arrange 2 movers to move 3 sofas from a private residence in Murphy, TX to Salvation Army Plano, TX. The SM price total was $135.59.. After the work was completed the actual mover told me he is Art Movers and he needed to be paid $150. He said to cancel the credit card payment to Serious Movers. I asked Art Movers(AM) to call Serious Movers about the payment and he would not call SM. AM said to just to cancel the credit card payment. To avoid any further distress I asked my family to pay AM the $150. I called Serious Mover to tell them what transpired. SM said I should not have paid AM. I asked SM to call AM to address this, and SM hesitated to call AM but was scolding me about what I had done wrong. I said AM is being paid so SM can handle the deal with AM. SM said I was to pay SM as agreed or SM will take me to court. I told SM to call AM for his money. SM ended the call. Also

    Rating:
    R Lisa S.
  • The guy name Charles called 24 hours later (4/29/18) said he would send some men out that day. But he did not ever contact us again. I had to do this move and pay more because of waiting for movers two days.

    Rating:
    tony o.
  • They didn't show up.

    Rating:
    Gena D.
  • they broke my 2 ceramic lids!

    Rating:
    Chih Hsiung C.

    We apologize for the miss handle of the item but I don't think we broke it. You walk with us and we place everything in the garage like ask. Could been broken by the way the people pack your items it's was a lot of items everywhere. If there anything I could do to assist you with this problem just let me know.

    Serious Movers
  • Rating:
    Raghava K K.

    We I'm sorry you didn't like my service. You call me 60 times while on the a Job I tell you I have jobs I have to completed before you. You told me you want a bed move real quick. Man if I didn't get you the best service of your life I'm sorry. Because we end up losing job and having people complain on me because I went out my way for somebody who didn't even appreciate the fact we work our tails off all day.

    Serious Movers
  • Rating:
    Patrick S.
  • Changed the time on us multiple times , finally the time for him to arrive came and he was a no show, called him and he said he was waiting on a ride , not even a heads up.

    Rating:
    Meredith W.
  • Called and said they would be unable to come :(

    Rating:
    Brandi M.
  • Rating:
    Joyce S.
  • Rating:
    Cherrie W.
  • I love the hire them again great personality and was fast

    Rating:
    John C.

    Thanks really appreciate the kind words

    Serious Movers
  • The mover did not show up. He called me earlier asking if i can come and pick him up. I declined and i never heard from him again. I have since started packing and load the truck by myself so I am cancelling the order.

    Rating:
    Olusegun S.
  • No Comments

    Rating:
    Roy O.
  • Even with the short notice I gave to them, they'll manage to perform it perfectly.

    Rating:
    Sergio G.
  • Even with the short notice I gave to them, they'll manage to perform it perfectly.

    Rating:
    Sergio G.
  • Seriuos movers did not show-up and failed to live-up to their promises twice today August 19, 2017. Around 1:00 pm today, Serious Movers promised to show-up 45 minutes from the time we contacted Serious Movers. Ten minutes later, Serious Movers called to delay and promised to be at my location at 3:30 pm. At 4:20 I tried 3 times to contact Serious Movers, and no one answered the phone.

    Rating:
    Arsene P.
  • Ordered two movers and only one showed up. Eventually the other showed up and left claiming he "did not get paid enough to lift a piano".

    Rating:
    Frida M.
  • Helpers arrived on time, were very courteous, and worked diligently until the job was completed. This was a 3rd floor apt, 88 deg high humidity day. Thanks guys!

    Rating:
    Frank K.

    Thanks for taking the time out and doing the review. We appreciate the kind words. We do are best to try to make sure you satisfied with the services you received.

    Serious Movers
  • Serious movers were fast, kind and managed to fit everything into one box, which saved me money! Super efficient team and a pleasure to have while moving out. Would recommend to anyone!

    Rating:
    Macaire A.

    Hey, thanks for taking the time out to give a review, it was our pleasure. You guys are just a joy.

    Serious Movers
  • Movers called to cancel 15 minutes before scheduled time of arrival.

    Rating:
    christopher b.
  • My hunch was correct about Serious Movers!!! These gentlemen were highly knowledgeable, experienced, professional, and took the stress out of moving! They were quick, courteous & careful. Great job!!!

    Rating:
    Daniel I.

    Bring me to tears you took a chance on me and it paid off. I thank you for taking the time out and writing this review. Glad we could give a great experience.

    Serious Movers
  • The movers did a great job

    Rating:
    Leticia K.

    I'm Glad my service could be helpful Thanks for the review I hope you enjoying your new place

    Serious Movers