Local Smooth Moves

Overall rating:
4.5 out of 5 stars
Completed jobs:
61

Customer Reviews

  • The moving helper did not show up and did not answer my phone calls or text message.

    Rating:
    AUNDREY L.
  • Never received a call from them. I left several voice mails.

    Rating:
    Shirley E.
  • Absolutely wonderful experience. Two guys who helped me load a 20 ft container were very professional, with great sense of humor, yet fully concentrated on the job. Quick and careful. Full marks! Thank you!

    Rating:
    Jan T.

    Thanks so much guys, I think we all had a little too much fun lol

    Local Smooth Moves
  • job booked 05/22, the Helpers have not contacted the customer nor have they responded to the customers voice mail messages -- looking for another crew

    Rating:
    Barry J.
  • I contacted the mover they did not contact me back until after 10pm the night before my job. We booked for morning they said they would not be able to accommodate us until late in the day due to other scheduled moves.

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    Leslie D.
  • Local Smooth Move was very helpful with my move, i will definitely contact them again for help and recommend to family and friends.

    Rating:
    Qyanna G.

    Not a problem

    Local Smooth Moves
  • I called the helper multiple times several days before the move. He finally confirmed they would be onsite the morning of the move at 9am. I called at 10am and he said he would be there by 11am. I called at 11:30 and he said he was on his way and was 5 minutes away. At 12:30 I called him back and he said he was lost. I then told him to not to bother to come as I had already scheduled another mover to be onsite at 1pm.

    Rating:
    Daniel J.
  • They didn't show up at the agreed time...

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    cindy p.
  • Great job!

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    Lynda J.

    Thanks

    Local Smooth Moves
  • They never called and when I called they said they had too many jobs

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    Gabrielle P.
  • Ordered 4 men, showed up with 2. Was 3 hours late with little to no communication. When I did call or text, I would get some story about being 10 minutes away then after an hour I'd call back. I would have cancelled them if I knew there were only going to be 2 of them, but after being abandoned by

    Rating:
    jessica r.

    You live in Lousiburg NC, YOUR phones didn't even have service out there and I bought you guys MickeyDs for breakfast which you asked me to bring before arriving and you booked same day services.

    Local Smooth Moves
  • They were very helpful and friendly. They worked hard to finish on time. I had too much stuff. Lol. But, the job got done well.

    Rating:
    Michelle S.

    Thanks guys how's that Florida weather treating you

    Local Smooth Moves
  • Rating:
    Dashonda H.

    Thanks so much

    Local Smooth Moves
  • Eugene was very helpful and careful with packing our items (even with the distractions my husband provided).

    Rating:
    SAMUEL S.

    Thank you lol it wasn't a problem at all, what better way to pass the time then to talk sports!

    Local Smooth Moves
  • Great conversation and great job moving my things. Thanks!

    Rating:
    Kofi T.

    Thanks so much. any time my friend

    Local Smooth Moves
  • These guys were amazing! I had a lot to move in a short period of time and they showed up and got straight to it. They were careful with my belongings, courteous, and professional. Their prices are very reasonable and well worth every dollar. I highly recommend local smooth moves.

    Rating:
    Elissa B.

    Thanks so much we enjoyed moving you guys as well.

    Local Smooth Moves
  • Outstanding service. They went above and beyond for me. Highly recommended.

    Rating:
    Carrie H.

    Anytime I hope we can be of service again dear.

    Local Smooth Moves
  • Wonderful service. They called one hour before their scheduled time to arrive to verify everything was still on schedule. They can in time. They completed the job timely and professionally.

    Rating:
    george g.

    It was our pleasure thanks again, looking forward to next time.

    Local Smooth Moves
  • Eugene and team were outstanding!

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    William E.

    It was a pleasure my South African brother thanks again.

    Local Smooth Moves
  • Rating:
    Anand V.

    Thanks so much guys you all were great!!!

    Local Smooth Moves
  • The evening prior I had scheduled for 7:30am appointment and the helpers did not show or call. At 8:30 I called and they were trying to get someone to help with the move. At 9:00 am, they called to say they were on their way. We had already finished loading.

    Rating:
    Maira I.
  • The scheduled time for the move was 9:00am 12/12/17. We waited till 9:45 so we called the movers(Local Smooth Movers)and cancelled the move after talking to the lady who answered the phone twice. They had too many excuses including... they were just finishing breakfast and were on their way... to their phone was broken. They finally arrived at 10:40am ,but, we had already taken the U-haul Van back. Please refund the $105.95 back to my card. Thank you, Grady Davis 919-805-0528 Order #: 029AC422 Payment Code: 167864 --Load/Unload: $90.00 --Travel Fee: $10.00 --Refundable Order Handling Fee: $5.95 TOTAL of $105.95 to be refunded.

    Rating:
    Grady D.
  • Very professional and efficient.

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    Gregory J.

    Thanks so much was our pleasure and lovely home.

    Local Smooth Moves
  • Very helpful

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    Arvind R.

    Thanks so much guys it was our pleasure!!!

    Local Smooth Moves
  • When the movers moved by electric fireplace, electric bed and headboard, they forgot to plug it back into the electrical outlets. They had to come back and move the furniture and charged me.

    Rating:
    Vernita D.

    Thanks for the feed back Ms. Davis

    Local Smooth Moves
  • My two movers did an excellent job and went above the call of duty. Well done their were great !!!!!

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    Helen R.

    Thank you so much Ms. Helen we were just talking about how beautiful your couch was the other day.

    Local Smooth Moves
  • Absolutely wonderful guys! Came through in a pinch when original movers could not make it. Very polite and professional. I highly recommend Smooth Moves to anyone.

    Rating:
    Sandy C.

    Thank you so much it was a pleasure Mrs. Collins I hope we made things a bit less stressful for you guys.

    Local Smooth Moves
  • Great hard working team!

    Rating:
    Felicia P.

    Thanks

    Local Smooth Moves
  • I spoke with Eugene at Local Smooth Moves on wed. Sept 26th confirming for them to arrive between 9-9:30 am sat Sept 30th they never showed up I called him several times getting a message that he was not excepting calls at this time I called Uhaul they couldn't help me emailed movinghelpers.com and didn't hear anything till 1:28 pm where they cc: me on an email that they sent to Eugene at Local Smooth moves.

    Rating:
    Kevin B.
  • These movers were very experienced and professional. Their prices were very reasonable and they did a great job handling my stuff.. especially the tvs and the couch. Will definitely use them again.

    Rating:
    Kim S.

    Thanks we really appriciate you taking the time to comnent on our services you rock!!!

    Local Smooth Moves
  • Highly recommend. Movers were fast. Very professional. Nothing damaged. Helped me after hours when MY schedule was delayed to late evening. Quickly contacted me. Easy to speak with. Very affordable.

    Rating:
    Sonia F.

    I'm glad we could help make your move a little more smooth and stress free.

    Local Smooth Moves
  • I would definitely give them 5 stars... they where on time, moved things in a timely manner considering the amount of things that needed to be move and very professional.. ????????

    Rating:
    Crystal R.

    Thank you it was a pleasure you have a beautiful home Crystal God bless.

    Local Smooth Moves
  • I was very impressed with these guys. I booked at the last minute and. these guys were,prompt, professional ,courteous, trustworthy and great at what they do. Thanks for a stress free move guys!

    Rating:
    Latosha J.

    Not a problem Latosha thank you as well and congrats again enjoy the new home!!!

    Local Smooth Moves
  • I did not give them all 5 stars because they were over 2 hrs late, they didn't contact me to let me know they were running late on their previous job and I was questioning whether they would show up.

    Rating:
    Martha O.

    I total understand completly I would feel the same way. All I can do is apoligize for any inconvenience we may have caused.

    Local Smooth Moves
  • I tried calling the mover a few days before the move to confirm and got no response. I left a voicemail and got no call back. I called again 1 day before needing their services and was told he would call me back in one hour and never did. I left a text message to remind him and did not receive a response. I scheduled a different mover and am cancelling this one.

    Rating:
    Sara D.
  • On time, courteous, kind, hard working, considerate, clean, respectful communication, I'd let these guys around my kids any day.

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    Christopher S.

    Thanks so much Chris it was our pleasure and def got to check out that movie lol

    Local Smooth Moves
  • On time, courteous, kind, hard working, considerate, clean, respectful communication, I'd let these guys around my kids any day.

    Rating:
    Christopher S.

    Thanks so much Chris it was our plesure and, I'm still going to have to check out that movie lol.

    Local Smooth Moves
  • Really great service, would hire again in a heartbeat.

    Rating:
    Scott H.

    Thanks so much guys we really enjoyed the experience, it was definitely a smooth move

    Local Smooth Moves
  • I was surprised by the promptness, what seemed like effortless contribution in assisting me in moving my home. Mamadou and Eugene were a great and reliable group. Thank you again !

    Rating:
    tamesha w.

    Thank you so much Tamesha it was our pleasure we really appreciate your feedback.

    Local Smooth Moves