Customer Reviews

• BEWARE!! I recently hired this company for moving help. This Peace country moving does not provide help, they actually hire someone else after you hire this company. The people they hired for me were not professional enough. I hired 2 people, one of them never showed up. and some other guy then came to help, but half an hour later. although I had to pay for that half an hour. I repeatedly asked them beforehand if I needed to provide any tools (dollies, etc) during the move. the manager lady said no, we will provide one. on the moving day, the lady came with no tools with her, so she went to pick dolly up from somewhere. and they charged me to pay for that half an hour! No fault of mine though. They took forever to load and offload my stuff. took 4.5 hours for a max 3-hour job. Ironically, I had to help them move and carry my stuff even though I paid them!

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  Jay V. (Reviewed on 11/6/2023)

  Jay, we apologize for the issues you faced during your recent move. We take your feedback seriously and have taken immediate steps to address these concerns Communication We will improve our communication to ensure customers are aware of our hiring process for additional help and the ensure top quality of help. Punctuality We will monitor our team's punctuality more closely to avoid delays and additional charges. Equipment We have clarified proper guidelines here with management. Furniture dollies, furniture pads also known as moving blankets should be rented thru any uhaul dealer not us. In the event its not available from Uhaul dealers we may be able to help provide. Efficiency We will provide further training and supervision to improve the efficiency of our services. We value your feedback and would like to offer a discount on your next moving service. Please contact us to discuss this further. We hope to have the opportunity to serve you better in the future.

  Peace Country Moving And Storage

• So glad they visualized how everything would fit in the storage unit! Well done.

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  Lesley M. (Reviewed on 9/17/2023)

• I booked 2 people for 3 hours from 2 to 5. They arrived at 2. The lady needed the code I was given to get paid. I should not have given this code until 5, but I thought they were professionals. One guy took a lunch break and left about 4. The lady came at four thirty to pick up the younger guy. I called and left a message asking if I was going to get a refund for the half hour. I have received no call back. Not impressed. I was going to tip them, but since they already received money for time I did not get in services, won't be giving a tip.

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  Donna J. (Reviewed on 5/23/2023)

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