- Rating:
Are We There Yet
Team was 3.5 hours late and took from 5.30pm to 2am to do a job that has historically taken a 2 man crew 3 hours max. They were polite, but made too much small talk. They get paid by the hour and were in no rush at all. Owner of the company never reached out to schedule. I had to call him after 2 weeks. Said he had a guy with a limp, but it wouldn't affect the time. The limp was severely understated and definitely affected efficiency and moving capabilities. The guy with the limp was the one doing most of the work by loading boxes one by one. The other guy waited in the truck to stack them and kept taking phone calls from his wife. I had to suggest for them to use equipment for the unloading process. I also had to help load & unload to speed up the process and it still took a long time. I had to pay for extra hours of labor and an extra day for the UHaul truck because they took so long. They also damaged the couch, walls, doors, boxes with fragile items, and other furniture pieces.