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Dollar USA Plus

Overall rating: 2.5 out of 5 stars

SHIRLEY G. on 2/9/2015
Rating: 3 out of 5 stars

I was reserved for the location on Selma Ave(?) but after 30 minutes of waiting for the truck to be returned, I was told a truck was available at the Fortner location. I was late picking up the truck therefor late getting my move done. so much for the guaranteed reservation.

CINDY G. on 2/4/2015
Rating: 1 out of 5 stars

We received the truck in poor condition. My husband picked it up & drove it 38 miles & it broke down. He waited approximately 3 hours for someone & when they arrived found there was no oil, powersteering fluid or anti-freeze in the truck. After losing a day, we finally got on the road the next afternoon. We drove 60 miles, Ft. Benning, GA and the truck broke down again. We waited about 20 minutes & then it started back. We drove 136 miles past Atlanta & it broke down again. In Conyers, GA we broke down again & the 2nd mechanic was called. He showed my husband what he did to get it going again. We drove another 35 miles & it broke down again. My husband did what the mechanic did & we drove another 15 miles & it broke down again. We parked it overnight & called for help the following morning. He did not see what was wrong & followed us to Commerce, GA approx. 34 miles & nothing happened. We drove another 5 miles & broke down at exit 154. 2 hours later the Master Mechanic came & changed the throttle. We finally made it to NC after 27 hours total, which should have taken 9 - 9.5 hours. This was 9 breakdowns & 4 mechanics later!

DAVID F. on 12/17/2014
Rating: 2 out of 5 stars

Customer did not leave a comment.

Mike R. on 12/13/2014
Rating: 4 out of 5 stars

Customer did not leave a comment.

James A. on 12/8/2014
Rating: 3 out of 5 stars

Dropped off while location was closed. Dropped invoice and key in drop box.

Arthur M. on 12/7/2014
Rating: 2 out of 5 stars

It's a mixed use facility. Convenience store and U-Haul. One nice gal working behind the counter. She did loan me a hammer and was pleasant but more help would have been nice

cheryl A. on 11/23/2014
Rating: 5 out of 5 stars

The best U-Haul person I have ever used!