Not sure if you are aware but the gate at this facility hasn’t been working most of the summer.
Susan E | Overall ExperienceAffordable Storage Guys Greenbrier
1942 Highway 41 S, Greenbrier, TN 37073Customer Reviews
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not sure if you are aware but the gate at this facility hasn’t been working most of the summer.
Susan E | Overall ExperienceThis has turned out to be a comedy of errors! First, I was unable to complete an online rental agreement and unable to recover my $20 deposit fee. U-Haul states that Affordable Storage is not in their wheelhouse and they can't do anything. They tell me to go to the office.. I did. The "office" located at the site is empty...no furniture... empty. I see a sign telling me to call a number. I did. Nobody answered. Called again, nobody answered. Called a third time, somebody answered. Tried to obtain a small storage unit. Was asked for ID and insurance forms. While I agree with the principle, to much information to be given to a stranger on the phone. Decided to go elsewhere that did not involve so much drama. Within 10 minutes of hanging up, I had obtained a storage unit elsewhere with much less red tape, completely online and cheaper! I left a review that was not favorable and asked all my personal information be removed from their records. I received a follow up call from the business stating that they had NO personal information but somehow had my phone number. Later in the evening i received an email from them. This means that at one time they DID have my information and were using it. FURTHER, my $20 deposit was kept meaning that they did have access to my credit card information. As for the instructions in the PLEASE NOTE section.... I DID call the number that was left with that wished to discuss the matter. I called and left a message and haven't heard a peep. U Haul states that they have no control over this company and yet here we are asking for a rating on the move-in experience. At this point, it seems that the left hand and right hand are not communicating very well. All I want is my 20 bucks, all my personal information removed and a simple "It is done" email.........
Thomas S | ReservationStaff courteous and polite second time using this facility would use again
William W | Overall ExperienceYes I’ve began moving a few things in and will have more soon.So far the unit and facility is very satisfactory and I have no issues or concerns at this time…
Daniel C | ReservationAnytime I had a question or concern, I always got a response back. Never had any problems during my stay.
Debbie K | Overall Experienceclose to home, clean and 24 hr access, all the items that I was looking for also had military discount which was really nice
William W | Overall ExperienceReally nice facility and staff, made moving in and out very easy. Building was super clean. Would definitely use again and recommend to friends.
Jonathan G | Overall Experience