General U-Haul Questions

What hours are you open?
How do I locate my neighborhood U-Haul location?
How old do I need to be to rent and/or operate equipment from U-Haul?
Do I need a special driver's license?
If I don't know my exact move date, can I still get a rate quote for my move?
Why aren't the rates for some equipment quoted to me online?
Do you need a credit card to reserve or rent equipment?
Can I use a debit card to reserve or rent equipment?
Can I pay with my credit card and have someone else pickup the equipment?
Why is there a hold on my credit card and why does it take 3-5 business days to be removed?
In the event that I have trouble with the equipment, what should I do?
Do I need to stop at the weigh stations?
What does U-Haul do with the money collected as an environmental fee?
How will I know where to drop off my equipment?
Is my reservation guaranteed?
How can I modify or cancel an existing reservation?
How do I get a copy of my receipt?
Can I pay in full for a family member?