Did You Know?

  • Many personal auto policies exclude coverage for different types of rental vehicles.
  • No proof of insurance needed to rent our equipment.
  • All protection packages cover loss of use of the rental equipment.
Frequently Asked Questions

For Your Protection and Peace of Mind, Safemove Has You Covered

We can't predict accidents, but we can plan for them. One of the most commonly reported accidents in the rental truck industry is a rock cracking the windshield. With Safemove®, Safemove Plus®, Safetow®, Safestor®, you can rest easy knowing that you will be protected from financial responsibility should you find yourself in an unfortunate situation. We are also offering Safetrip® for a flat rate for those unexpected roadside hazards.

Create an Inventory and Manage Your Coverage on the U-Haul App

If the unexpected happens, be prepared and have proof of your possessions by using our free and easy-to-use inventory tool in the U-Haul App. It can be hard to remember all your possessions if you ever need to make a claim, but once you create an inventory you can rest easy. All you have to do is list your items and upload photos. It's that easy!

With the U-Haul App, you can also add or manage your coverage levels for your storage units or upcoming truck, trailer, towing and U-Box reservations right on your phone.

Did You Know?

  • Many personal auto policies exclude coverage for different types of rental vehicles.
  • No proof of insurance needed to rent our equipment.
  • All protection packages cover loss of use of the rental equipment.
Frequently Asked Questions

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Safemove®

Protection While Moving

You're responsible for all damage to rented equipment. But with Safemove®, you receive a damage waiver and much more!

  • Damage Waiver

    Covers most accident damage to rental
    equipment, including overhead and tire damage.

  • Cargo Protection

    For loss or damage to cargo resulting from
    collision, fire, windstorm and overturn of the
    rental truck.

  • Medical / Life Protection

    For you and your passengers in the cab of a
    U-Haul rental truck.

  • $150 deductible in the state of New York
  • $150 deductible for damage to pickup trucks and cargo vans
  • $250 deductible for overhead damage to rental equipment

Subject to exclusions.

Collision Damage Waiver for Canada

A stand-alone collision damage waiver is available for customers in many Canadian provinces. Get protection and peace of mind and be covered for most accidental damage to rental equipment.

Safemove Plus®

Protection While Moving

The only coverage that includes overhead damage and tire protection.

  • Supplemental Liability Coverage

    Supplemental Liability Coverage (SLI) safeguards your personal insurance policy for the first one million dollars of losses.

  • No Deductible

    $0 deductible on ANY accidental damage claims for the U-Haul truck. No extra out of pocket costs means more peace of mind for your move.

  • PLUS all Safemove® Protection

    • Damage Waiver
    • Cargo Protection
    • Medical / Life Protection

Damage caused by improper packing, normal shifting of cargo in transit or theft of cargo is not covered.

Safetow®

Protection While Moving

You're responsible for all damage to a rented trailer, tow dolly or auto transport. But with Safetow®, you receive a damage waiver and much more!

  • Damage Waiver

    Covers damage to the U-Haul rental trailer or
    towing device.

  • Towed Property Protection

    Covers damage to your cargo or vehicle* while being transported with a U-Haul rental trailer, auto transport or tow dolly. Multiple levels of protection for you to choose from.

    *Automobiles are not covered by Safetow in the state of Virginia.

  • Medical / Life Protection

    Provides you with medical and life protection, in case of an accident (subject to exclusions). Your passengers' protection applies only while they are riding in the passenger area of the towing vehicle.

Safetrip®

Supplemental Roadside Protection

Help is on the way when you need it! All U-Haul rentals include roadside assistance. SafeTrip® Supplemental Roadside Protection is an additional coverage option available to you at a low cost. Benefits include:

  • Jump Start
  • Lost Keys
  • Fuel Service
  • Vehicle Stuck in Mud/Snow
  • Trailer Hook-up Problems

Safetrip is not available for Corporate Business Accounts.

Safetrip® Details

Safestor®

Protection While Storing in a Self-Storage Unit or U-Box Container

Safestor® is low cost storage insurance that covers loss or damage for your stored goods from major perils pictured below:

  • Fire
  • Hurricane
  • Tornado
  • Wind
  • Vandalism
  • Vermin
  • Lightning
  • Smoke
  • Earthquake
  • Hail
  • Burglary
  • Building
    Collapse
  • *
    Flood
  • Leaking
    Water

*Flood coverage is included in all new U.S. Safestor policies. If you wish to add it to an existing Safestor policy you can do so in your storage account management at any time. Flood coverage is not available in Canada.

Couple loading household items into a storage unit

Protect Your Possessions

If your belongings are worth storing, they are worth protecting. While U-Haul takes precautions to provide a safe and secure storage environment, we are not responsible for damage or loss to your stored belongings. For that reason, we offer you Safestor®, a low-cost storage insurance designed specifically for your belongings while stored at a U-Haul Self-Storage facility.

Certificate of Coverage

Safestor® is not available at all U-Haul dealerships.

Storage facility

Safehaul®

Protection While Shipping U-Box Containers

Shipping a U-Box container? U-Haul is not responsible for damage caused by 3rd party shipping carrier negligence. U-Haul offers Safehaul shipping coverage so that you can protect your items while they are in transit.

Safehaul Certificate of Coverage

*Burglary coverage only applies when there is evidence of forced entry and a police report has been filed. Safestor and Safehaul insurance does not cover valuable items, including but not limited to: money, stamps, jewelry including watches, antiques, furs, motorized vehicles, bills, art, property deeds, credit cards or other securities.

Get U-Box Moving and Storage Container Rates

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