Didn't really get the opportunity. Made a reservation the day before, read up on what to expect and got a text message the next day saying the advertised prices weren't actually correct and that I'd have to pay 10$ more per month and that I needed to pay nearly double in advance for next month too. They also only take payment over the phone via card payment and honestly, the whole thing felt scammy as the person texting didn't even use whole words. The whole thing felt unusual. I'm sure it was fine but there was 1 too many red flags for me to feel comfortable. So just for feedback, maybe honor advertised price points via uhaul website and find a way to take off payment options as it said nothing about paying over the phone. My reservation was for 55$ a month and due on move in "cash, card, etc.".. Not 65$ dollars a month, 2 month in advance.. This was bad for planning.
Bruce M | ReservationWest End Mini Storage
2457 County Road 106, International Falls, MN 56649Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 5.0 Average Customer Rating
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Didn't really get the opportunity. Made a reservation the day before, read up on what to expect and got a text message the next day saying the advertised prices weren't actually correct and that I'd have to pay 10$ more per month and that I needed to pay nearly double in advance for next month too. They also only take payment over the phone via card payment and honestly, the whole thing felt scammy as the person texting didn't even use whole words. The whole thing felt unusual. I'm sure it was fine but there was 1 too many red flags for me to feel comfortable. So just for feedback, maybe honor advertised price points via uhaul website and find a way to take off payment options as it said nothing about paying over the phone. My reservation was for 55$ a month and due on move in "cash, card, etc.".. Not 65$ dollars a month, 2 month in advance.. This was bad for planning.
Bruce M | ReservationGreat customer service. When I did have problems after hrs the owner came and helped. I highly recommend. He's always improving the storage unit sight.
Brandon V | Overall ExperienceWas easy and very flexible No issues Tera very responsive and call backs 100%
Rhace G | Overall ExperienceYou guys rock. I’ll use you again.
William G | Overall ExperienceGreat to help us out, 100% recommend this facility!!
Kathy L | Overall Experiencetara is great!
Dennis K | Overall ExperienceThis was a last minute request for short term storage and these folks made it work. Very kind, very patient, very helpful!
Jill R | Overall ExperienceTera was outstanding!
Tim A | Overall ExperienceI had a very good experience storing my horse trailer at West End. Everyone was very helpful and friendly. The unit was in good shape and convenient to get to.
Peggy K | Overall Experience