Hank was very courteous and helpful. Unfortunately I required a larger unit and none were available.
KEN W | Overall ExperienceCustomer Reviews
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Hank was very courteous and helpful. Unfortunately I required a larger unit and none were available.
KEN W | Overall ExperienceNew Richmond Storage was great to work with! Move-in/out process was easy! Great communication with Hank! Will use again if needed!
Elissa U | Overall ExperienceI think you need a process in place for the physical handicap. I had to hire someone to move my stuff out of there because I physically couldn’t do it and nobody really cared. They just said sorry also, I think when a customer calls and wants to know how much it’s gonna cost if they just leave their stuff there and you guys have to go in and remove it. There should be a price Because that’s exactly what I would’ve done
KATHY L | Overall ExperienceThey were a breeze to deal with! Would use again immediately if the need came up.
Brent E | Overall ExperienceThank you. You were awesome to work with. Highly recommend.
Marrie S | Overall ExperienceHank was very friendly and easy to work with.
Stephanie L | Overall ExperienceQuick response as needed.
SHARON B | Overall ExperienceHank was great to work with. Quick to answer his phone and respond. Very polite. Thanks, STM
Steve M | Overall ExperienceNeeds to be secure with locked keypad entry gate. Observed on more than one occasion of vehicles just driving around all units as if they were looking for open/unlocked units. Needs lighting for non-daylight use.
Jeff B | Overall ExperienceClean,waterproof easy access
Duane G | Overall ExperienceStorage unit was in good condition and easy to access. Hank was very helpful and made the rental process easy.
Terri F | Overall ExperienceClean storage units ,nice people to work with.
Guy L | Overall ExperienceSecure gate seemed to never be closed, and many of the exterior lights were not turned on. Otherwise, it was a very clean facility with easy access and staff was very helpful and pleasant to work with. Would definitely recommend!
Julie D | Overall ExperienceIt could sometimes be difficult to reach the owners, but once I figured out how to best reach them, it was much better. Very nice people and a great facility!
Melyssa R | Overall ExperienceThankyou to Hank and family! Had this unit forever! And never had an issue! Would recommend to anyone!
SUZANNE M | Overall ExperienceThere for a year and a half. No issues whatsoever.
Raymond F | Overall ExperienceI had a problem with the lock and Hank was there with a replacement within an hour.
Bruce N | Overall ExperienceSnow plowing could have been better, but otherwise it was good.
PAUL F | Overall Experience