Not happy with paying for a month that I didn’t need would not let me pro-rate until end of month and was never told that I could not do this when I started. Was not given clear information when I started renting the unit. I will not recommend nor will I use this storage place again.
Brooklyn R | Overall ExperiencePeigan Trail Self Storage
3751 46th Ave Se, Calgary, AB T2B3N5Customer Reviews
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Not happy with paying for a month that I didn’t need would not let me pro-rate until end of month and was never told that I could not do this when I started. Was not given clear information when I started renting the unit. I will not recommend nor will I use this storage place again.
Brooklyn R | Overall ExperienceLove dealing with the Folks at Peigan, very helpful and professional
david k | Overall ExperienceI still waiting for my deposit return. Everything else good.
Visal M | Overall ExperienceEasy to access and secure. This location is a bit more reasonably priced than most other places that I looked into. These days, most of us need to save a buck wherever possible.
Randy S | Overall ExperienceThe reason I moved is because is poorly managed They change the codes and And don't bother to call you. With the new pin, Then when you call them about it. They get upset. And for my situation, he even told me he wpold opened a door every time I showed up, but would not keep me a pin. So I had to call him to enter.Enter get out. Also I mentioned to them that the entrance door. To my storage would not open. Their answer was, Yes, we will fix it! two weeks later and it still doesn't work. I had no more option but to move out.
SUAREZ P | Overall ExperienceI went into the lot before closing time, I was done after they closed and tried to leave, my code wasn’t working. I tried the 2 codes I was given and none worked. I called their number and the man that picked up the phone went on to verbally abusing me and my boyfriend, calling us names and swearing at us, for over 10 minutes while yelling at me to ask other patrons for help. After another patron let me out. USE THIS BUSINESS AT YOUR OWN RISK, IF YOU WANT TO BE ABUSED.
Pamela U | Overall ExperienceOwner (Mark) is extremely unprofessional likes to swear and threaten you if he does not get his way. Facility is dusty and dirty I would not recommend this storage facility to anyone.
TANNER H | Overall ExperienceThe Staff was rude and constantly trying to double bill me or charge me for units that were not mine Twice I went to my locker to find my lock had been removed and someone went threw my locker When I mentioned it to the attendant his reply was : That happens here sometimes , Not my problem " My advice to anyone looking for storage is Go anywhere else
Lorne O | Overall ExperienceThe staff is rude and completely useless They are constantly trying g to bill us twice each month They have even called saying they were foreclosing on our unit 2 days after I paid it Most of the time the main gate is open The office staff is only there when they feel like being there The final straw was when they tried billing me for someone else's unit I moved to another Storage Facility that costs a little more and isnt as close , But I am done with Paigan Trail Storage
green c | Overall ExperienceWe had good experience and staff are very respectfulI thank you
aiache f | Overall ExperienceI was threatened by the boss there. Police had to be called. Additional money was billed to credit card of $131.25 after 6 weeks approx was given. Credit card was attempted three times on same day. I was locked out of my locker while trying to move out of space because of altercation with staff member. This place should not be in business
global m | Overall ExperienceI had unit for almost four years and only increased price once due to changing economy. We were given lots of time if we wanted to move. I would recommend facility. Barry Stobbs
BARRY R | Overall ExperienceNo disclosure
Privacy R | First ImpressionsEnded up with smaller unit than thought ordered. Service rep not helpful.
Privacy R | First ImpressionsEnded up with smaller unit than thought, had to rent second. Service rep not helpful.
Privacy R | First ImpressionsVery approachable staff.
Privacy R | First ImpressionsClean and tidy appears well organized
Privacy R | First ImpressionsLack of explanation on the web site about monthly payment and insurance. I booked to move in the middle of month and move out next month. I had to pay for 2months.
Privacy R | First ImpressionsNew owner, working kings out @ move in. Some work needed there, security gate operated intermittently after hours. Mgmnt said it had been repaired the next day.
Privacy R | First Impressions