I got locked out of entrance on the day my bill was due. It was due by end of day. I just went in and asked them to close my account. I wasn't thrilled at all with Sonya the day I signed paperwork and the guy I told to close my account either didn't want to be at work or couldn't have cared less to help me. He told me he was sorry and I told him not to be I wasn't. I used to rent when Cynthia was there and she was the best. This storage unit complex has gone downhill. Sad, because it's in a real good neighborhood.
Jason D | Overall ExperienceCactus Self Storage
12160 N. 59th Ave, Glendale, AZ 85304Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
-
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$45.00
Per Month
- Interior
- 1st Floor
- Street Level
- Drivethrough
- No Climate
- Rollup
*58.00 - 5X5
- Rate:
- $45.00 Per Month
-
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$50.00
Per Month
- Interior
- 1st Floor
- Drivethrough
- Climate
- Rollup
*65.00 - 5X5c
- Rate:
- $50.00 Per Month
2 Units Left!
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$75.00
Per Month
- Interior
- 1st Floor
- Drivethrough
- Climate
- Rollup
*95.00 - 5X10c
- Rate:
- $75.00 Per Month
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$124.00
Per Month
- Interior
- 1st Floor
- Drivethrough
- Climate
- Rollup
*145.00 - 10X10c
- Rate:
- $124.00 Per Month
Drive Up Storage
-
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$143.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
*135.00 - 10X15
- Rate:
- $143.00 Per Month
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I got locked out of entrance on the day my bill was due. It was due by end of day. I just went in and asked them to close my account. I wasn't thrilled at all with Sonya the day I signed paperwork and the guy I told to close my account either didn't want to be at work or couldn't have cared less to help me. He told me he was sorry and I told him not to be I wasn't. I used to rent when Cynthia was there and she was the best. This storage unit complex has gone downhill. Sad, because it's in a real good neighborhood.
Jason D | Overall ExperienceNever had to worry about anything while using Cactus Self Storage. Thank you for always having friendly, knowledgeable and helpful staff. It makes a HUGE difference in the experience.
Janet G | Overall ExperienceAir conditioning is awesome! Had my stuff there 6 years. Pretty much sat there the whole time. Just cleared all out. So happy! Zero water or moisture issues, not dusty...and best of all zero evidence of any critters! Highly recommended :)
James A | Overall ExperiencePeople were so helpful and friendly
Raymond S | Overall ExperienceRob is awesome! Thank you so much!
Teresa F | Overall ExperienceHad my unit for 11 years great management. Only problem I ever had was a tension rod that stuck out 8 inches into driveway on bottom of gate destroyed a brand new 200.00 tire making corner out gate manager at time refused to do anything about it this was back in 2020.
CLYDE T | Overall ExperienceI have been to many storages as I travel a lot. But I don't think I have ever been to a facility with such kind and patient staff, this includes even the manager. They helped me with my situations and made things very easy for me. The facility was always clean, cool and well lighted. I would highly recommend Cactus Storage to anyone needing a storage facility. They are the best..
Marie M | Overall ExperienceSonya is the Best & a Keeper! Thanks for a great 16 year business relationship!
DAVID L | Overall ExperienceThe staff is very helpful and the facility is very clean. I would recommend this storage facility.
Diane A | Overall ExperienceWe rented a space for at lease 4-5 years. In that time our TT was broken in to several times with NO communication for staff about the break in we went by chance to check on the TT and found the door open our TV and a few other things missing. Someone had urinated on our floor. When we confronted the staff at the time thye did not know what to say but we think we know who broke in. The Police were Never called. Our TT was broken into again we had to replace the locks a few times still nothing from management. They moved our trailor to another place with camers also lowered the space rent to the original cost. We went to get our TT a few times and ccars and broken down vehicles wer parked in the way so we could NOT get our TT out and had to wait about 4-5 hrs. Then management was changed our /rent went up we now had a NEW TT on this one our propain tanks wer stolen we did notify management and they said nothing i think the last straw was when our NEW 2025 TT was vandelized this time the NEW management did call Police and notify us It cost us over 1000. 00 dollars to get the TT fixed. I think the thing that makes me so angry is that we were told our rent would remain the same and that was not true our space rent went up over 20.00 a month and the cost to use for fixing our NEW 2025 TT . Stay away they LIE and dont care what happens to your things . On a side note the TT next to us was also vandelized at the same time. Broken windows thing all over. Management lives on site the place is not very big there is no way they can say they did not hear anything. Please if you value your stuff STAY AWAY FROM THIS PLACE!!!!!!!
Scott F | Overall ExperienceGet everything in writing otherwise it will change. Our lease was terminated at the worst possible time and couldn’t even get any consideration for my wife’s recent cancer diagnosis. Plus, we were being charged at a significantly higher rate than everyone else while treated as undesirable business.
GEORGE G | Overall ExperienceThank you for always been helpful and friendly in any situation while we used your storage! Greatly appreciate making move in/ move out easy and fast!
Anna S | Overall ExperiencePlaces always been clean staff is always been very supportive can't complain about any thing off hand with this organization.
Leonard M | Overall ExperienceMonthly rent has nearly doubled in just 2 years. Security could be better. We had a soda venting machine inside the gate that was stolen by some other renter. Thief was never caught.
Gregory L | Overall ExperienceThis is a good storage place but if you get one outside I suggest to put something to cover the bottom because when they leaf blow alot of dirt gets blown into the storage.
JACOB A | Overall ExperienceAll was great
EDWARDO S | Overall ExperienceMY RV WAS STOLEN. This place is really bad. I was a tenant since 2018-2019 till today 7/22/2024. I loved this place before but not anymore I DO NOT recommend it to anyone. This place is full of homeless people walking around and living in RVs. Our RV was stolen on Memorial Day weekend by " unknown " RV was stolen early morning. People who stole it punched in a code got in with a u-haul truck and stole the RV. When video images where reviewed with the police, it shows that the 2 cameras placed directly on top of our RV we're not working and the "IT" was not able to find out what code it was used. SHADY. I asked the managers to send me my current contract they sent me a contract they completed without my signature because they MISS FILED MY ORIGINAL CONTRACT. Till today they still didn't fix the cameras and IT couldn't figure out what code it was used to get into the storage and stole the RV and my original contract is not found. This place is shady and full of homeless people getting in and out walking and on their bikes. This place is NOT SECURE AT ALL. This place is NOT RECOMMENDED AT ALL. I moved my boat out of this place because I feel unsafe
SANDRA A | Overall ExperienceVery friendly staff and accommodating. They help you out according to your needs. Will highly recommend to everyone!
DIANA R | Overall ExperienceI had to find a last minute storage unit as the one I had arranged online was unsuitable. The manager of the unit stayed open late so I could drive there and secure a unit. She is wonderful!
Diane S | Overall ExperienceIf I had needed any kind of help they were always there for me to help me much appreciated.
Liz D | Overall ExperienceThe on-site people were amazing anytime I needed help with anything they were there, very helpful very polite if I ever move back to Arizona I'll definitely store my things with them, I highly recommend cactus storage
Martin W | Overall ExperienceCam, Greg & the staff I interacted with were consistently professional & responsive to my needs & requests. I would highly recommend this facility and will with anyone I know who needs a storage facility in the area.
CINDEE S | Overall Experience