Accommodations were great.
Bruce D | Overall ExperienceGrand Storage
3909 S. Washington St., Grand Forks, ND 58201Customer Reviews
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- 5.0 Average Customer Rating
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Accommodations were great.
Bruce D | Overall ExperienceI’ve had an excellent experience with U-Haul Storage in Grand Forks. The staff was professional, friendly, and genuinely cared about providing great customer service. What impressed me the most was that they took the time to contact me before renewing my storage unit. They understood my situation and made sure I had all the information I needed before any renewal took place. That level of communication and consideration is something you don’t see very often. Later on, I also rented a trailer from them, and once again they went above and beyond to accommodate my needs. They helped me get the trailer size that worked best for my situation and made the entire process smooth and stress-free. Every interaction I’ve had with the team has been positive. They are knowledgeable, helpful, and always willing to find a solution. It’s clear that customer satisfaction is a priority for them. I highly recommend this location to anyone looking for storage or rental equipment in the Grand Forks area. Great people, excellent service, and a company that truly cares about its customers.
Sacha T | Overall ExperienceStaff and management were very respectful and fair.
David B | Overall ExperienceThe place was clean and secure staff were friendly and helped me quickly made it easy to get in and cancel and get the refund for deposit too which I appreciated. I will be using Uhaul storage again if neeeded.
Carrie B | Overall ExperienceStaff was friendly and informative. Storage was well maintained and easy to access. Perfect for storing my things for college.
Taylor M | ReservationI rented from the for two years with no problems. They're a great service provider. I'll recommend them for sure.
David R | Overall ExperienceWe look forward to being back next spring.
STEVEN B | Overall ExperienceI trust this storage facilty. I've used them 3 times & staff are always friendly & helpful
Merri P | Overall ExperienceThe entire process was easy and smooth! Danny was extremely helpful, the instructions were clear and the unit was clean and easy to access. I am 100% satisfied!
Amy B | Overall ExperienceIt worked out great for me. When I return I would request a different location
John S | Overall ExperienceThe only problem I had was with the door latch which was very hard to open and close. This was never addressed.
Stephen P | Overall ExperienceVery friendly and helpful staff - clean storage unit.
Jodi O | Overall ExperienceMove in was smooth and the worker was friendly and asked us to close the door. The problem is that the door was broken and wouldn’t latch adequately, seemed as if it had been forced open. We knew the worker left so we called and left a voicemail.
Karen N | ReservationThe staff when we moved in and out (different individuals) were very friendly and very helpful Although they couldn't figure out how to get us our deposit back, they were going to request the owner send us a check. They gave it a valiant effort though. We were in the space over the winter and there was never an issue with access due to snow - it was always ready for us to access.
Melvin M | Overall ExperienceNo problem getting to my storage unit. Could use some lighting on the inside but great experience
Darrick r | Overall ExperienceGrand storage worked perfect to store my boat, snowmobiles, and other items for a couple months. Secure facility, and Jeremy is a stand up guy and pleasure to work with. Not a gated facility, but secure part of town and never felt worried.
Jacob A | Overall ExperienceEverything was fine, the attendant was so welcoming. I was satisfied with the services.
Joseph e | Overall Experience