Storage Solutions Of Hays
780 East 41st Street, Hays, KS 67601
Customer Reviews
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Storage Customer Reviews
- 5.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkWill definitely use them again to store our daughter’s dorm stuff. Great experience
Kelly L | Overall ExperienceI have rented storage for quite some time at the Hays KS facility. John and the staff have always been very friendly and great to deal with. I would recommend this facility to anyone looking for storage or rentals.
Donald B | Overall ExperienceIt was always a pleasure coming in to make my payments.. they worked anyway that they could to help you and make your experience pleasant.. wonderful staff and would definitely go back there again if ever I need to.
Kenda A | Overall ExperienceI had to clean out my Son's home, due to bad circumstances..... It has been more than 5 yrs since I rented a unit from Storage Solutions of Hays. My Son had a vehicle to store, but at this time a unit which would accommodate all his belongings and the Vehicle wasn't available. So with this said John let me store the car outside covered until one came available. I live out of State so the Men moved the car and all of his belongings into a unit that was bigger. They did that for me without any questions. Sent pics of inside the new unit, to let me at ease. I would greatly recommend Storage Solutions to any and everyone. Thank You Sincerely C.Y.
Christa Y | Overall ExperienceBooked unit thru app- got contacted by a guy named John who wanted me to confirm that was what I wanted. I confirmed it. Then confirmed with him wouldn’t be actually at unit till the next day. Came at 10:30 am and the employee first asked me if I was sure I had rented a unit there. Confirmed I did. Then asked me if I spoke to John- confirmed I did and showed the text messages and the U-Haul app which shows my reserved unit. Got told he doesn’t know where the unit is and could I come back later in 15 minutes cause John should be back. I text John, no response. It’s been over 20 minutes- I’m still sitting out front ( not able to drive randomly around in a 20 ft moving truck) and I have yet to hear back from either the employee who left to walk around or from John. Very frustrating experience.
Brittany S | ReservationVery friendly, easy move in.
Angel R | ReservationThe management and the staff were friendly and helpful and understanding thank you 😀
Felix T | Overall ExperienceThanks for being a great place to rent for the past few years. If we ever need a place in the future we’ll be checking with you.
Kendall G | Overall ExperienceGet place great people
Robert W | Overall ExperienceAbsolutely incredible people here, I never though the staff at a storage facility could leave such an impact but they really went above and beyond to be helpful and accommodating and god knows I needed it. Idk if you'll see this but thank you to John and everyone at Storage Solutions of Hays for helping me out of a jam and for being so incredibly awesome when I needed support from many states away!
Aaron R | Overall ExperienceWe were very happy with our storage room and highly recommend using Storage Solutions. Great customer service.
Brianne P | Overall ExperienceThe owner/manager was outstanding. He was always willing to meet every request I asked. I would certainly recommend this facility to any of my friends and relatives.
steve m | Overall ExperienceThe staff always took care of my needs in a timely manner and many times went above what was needed. I highly recommend Storage Solutions!
JOHN H | Overall ExperienceI would recommend this facility to others. I have not had any issues at all. Thank u for your help with our move!
Tammy N | Overall Experience