It was a little confusing and frustrating getting an access code when first moving in. I had to send an email and wait overnight for a code. We were in a time crunch and it would have been helpful to get that code automatically and instantly upon signing the rental agreement. Then when I returned to empty the unit less than 2 months later that original access code didn’t work. I was only in town that one night and had to empty the unit right then. I already had a truck rented. I had to call the service line and work with a representative to get in. She seemed surprised by the situation but after about 10 minutes was able to get me a new code that worked. Otherwise everything with this unit was very good.
Andrew M | Overall ExperienceHunter Road Self Storage
7070 Luther Trail, Ooltewah, TN 37363Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$55.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $55.00 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 8' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$60.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $60.00 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$75.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $75.00 Per Month
-
![Example storage unit layout]()
Medium
5' x 12' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$75.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $75.00 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 12' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$125.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $125.00 Per Month
-
![Example storage unit layout]()
Large
13' x 12' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$155.00
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rollup
- Rate:
- $155.00 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Drive Up Storage
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![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$70.00
Per Month
- Drive Up
- 1st Floor
- No Climate
- Rollup
- Rate:
- $70.00 Per Month
Vehicle Storage (RV, Boat, Car & More)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It was a little confusing and frustrating getting an access code when first moving in. I had to send an email and wait overnight for a code. We were in a time crunch and it would have been helpful to get that code automatically and instantly upon signing the rental agreement. Then when I returned to empty the unit less than 2 months later that original access code didn’t work. I was only in town that one night and had to empty the unit right then. I already had a truck rented. I had to call the service line and work with a representative to get in. She seemed surprised by the situation but after about 10 minutes was able to get me a new code that worked. Otherwise everything with this unit was very good.
Andrew M | Overall ExperienceMove in was great. However, the website is deceiving. There was no way for me to receive my senior/veteran discount on the site as was advertised and there was no lock inside my unit as advertised. The website should be updated to either take out the discounts or have a way for customers to actually use the discount. The lock was no big deal as we brought our own. The on site dolly is a plus.
Rebecca H | ReservationOffice was never occupied when I was there Staff on the phone were very friendly and helpful
Harold A | Overall ExperienceGreat
Amanda M | Reservation1.Zero or limited office hours is very inconvenient, and actually, nuts. 2. Someone sent an email with new entry code info following a change to the keypad equipment. The info I received provided the wrong entry point for my unit, as well as incorrect instructions for what the new code was- my guess was either written by a drunk or a very young kid. Ridiculous. 3. The jamb of the 36” exit door nearest my unit, was not securely nailed /affixed to structural member. I have no doubt that with a flat bar and a moderate pull, the door unit could easily be displaced to easily allow entry into the climate controlled area. This was the state of the door unit for 15+ months that I can attest to. Reeks of unawareness and/or uncaring re the physical integrity of the property. Poorly run/managed facility and I have/will continue to warn others of it’s sorry state, and certainly won’t use it again myself.
Roy K | Overall ExperienceThere wasn’t anyone physically in the office any time we went to the facility, but if you don’t need that help then everything went really smooth and was great.
Chelsi N | Overall ExperienceVery responsive to email, move in Instructions easy to follow. Good location in the neighborhood. Would use again.
Jackson W | Overall ExperienceGreat experience. Helpful CSR, easy process and near home.
joe m | Overall ExperienceLoading dock and garage door are right in front when pulling in. Plenty of carts/dollies available. Received a welcome letter by email immediately which was very helpful. New access system works great!
Abby H | Overall ExperienceArrived at dark but facility is well lit. Loading dock in front with garage door. Welcome letter identified my storage area. Definitely review the welcome letter for easier move in--so i had no problems at all.
Summer R | Overall ExperienceWhen I arrived at the storage facility, I put in the drive through gate code I was sent when I rented the unit and it did not work. The gate wouldn’t have opened anyway because it had a lock on it. I called them and they told me to put in the code at the walk in door. It did not work either. I called back and was given another code and it did work. This was the only way to access my unit so I had to take my things through the walk in door which is much slimmer than the pull up doors that are by the storage units themselves which I couldn’t access because the drive through gate was locked. Therefore I had to take my big furniture that I couldn’t fit through the walk in door back to the place where I was moving from and leave it because the Uhaul truck had to be turned in the next morning which was a Sunday. I was told by this storage company that no one is ever on site to assist customers and everything is handled over the phone and no one would be there to unlock the drive through gate. I have lost a lot of my expensive furniture that was to large to fit through the walk in door and now I can’t get back into my old place to get my furniture. There was also a couple there with their loaded moving truck having the same issue.
LORI H | ReservationI moved out of my unit December 28 . I called to let them know I was out, they took out a payment for January from my bank account and refuse to contact me. I have called four times about this matter. Someone needs to take care of this. I was in unit E15.
GWEN B | Overall ExperienceWe had a great experience with this storage facility. Highly recommend!
Jared L | Overall ExperienceThank you!
Partner P | Overall ExperienceI was very pleased with the service.
JUDY S | Overall Experience