Tri Star Storage Rocky Mount
504 Nashville Road, Rocky Mount, NC 27803Customer Reviews
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe services were top notch i would recommend this storage to any one
Nicole A | Overall ExperienceI moved in 3 months ago and it advertised as climate control. It wasn't at all. There is a sign that says facility AC is being repaired. Pricing fluctuated , however, after speaking up they were able to correct it. I'm not happy that they can change prices every 3 months. Facility location seems unsafe for a woman.
ALICIA W | Overall ExperienceI had a great experience from booking to move in. The staff was helpful and friendly. Would recommend.
Tara G | ReservationI moved out 4/3/25. November on in or around the office all day. After calls emails to let them know I moved. Another round on 4/30/25 after receiving a notice of increase in rent. I explained I moved out 4:3/25. I was charged 5/1 again. I called and talked to someone explaining it all. I was told it would be fixed. Then I get notice today I moved out 5:2/25 so they kept an extra months rent. What a scam.
Floyd M | Overall ExperienceNo comments..thxs 4 everything...
Kennedy R | Overall ExperienceI hope if I ever need your service again that y'all accept me I really enjoyed your service
Tony J | Overall ExperienceGreat facility. Clean and secure. Staff was friendly and knowledgeable about all services and products. Thank you Angel and Tri Star.
Troy P | ReservationAdvertised as a climate controlled unit. It was not! When we retrieved our entire belongings from the unit everything was covered in mouse droppings, mouse dropping were even in some taped boxes, mattress covers were soaked with brown fluid on where they sat on the concrete, furniture that was touching the floor covered in mold and swollen from water damage. The foyer area smelled like something died and the trash was over flowing. I have pictures of everything. The back of the building contained a large area of standing water. No air was circulating the entire 7 hours we were there to load everything into the Uhaul. I called and left a message since the office is always closed and I never received a call back.
Joshua S | Overall ExperienceJames was a Godsend. He was very thorough in his explanation of the process. He walked me through the facility and asked me if I had any concerns. I was able to use the long dolly that was part of the facility and it helped me tremendously as I was moving the furniture by myself. Thank you for having such wonderful employees. God bless you and your future endeavors
Comitia W | ReservationNice clean environment
Ashley H | ReservationExtremely helpful. I will definitely refer family and friends.
Tammy B | Overall Experience