I'm glad we chose this facility, because we ended up needing a large unit for 7 years! It cost a fortune, but the office staff were friendly and accommodating; Brian was the person I talked to a few times over the years, and he was quick to take care of requests.
ELIZABETH S | Overall ExperienceCustomer Reviews
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I'm glad we chose this facility, because we ended up needing a large unit for 7 years! It cost a fortune, but the office staff were friendly and accommodating; Brian was the person I talked to a few times over the years, and he was quick to take care of requests.
ELIZABETH S | Overall ExperienceVery helpful staff! Good pricing too compared to other storage facilities I have used.
Eric R | Overall ExperienceStored there for 10 years. Staff was always available when needed, friendly and prompt. I felt safe at this facility and it is well maintained. Would definitely recommend!
AMY L | Overall ExperienceActon Personal storage provided great service.
Jeffrey J | Overall ExperienceThank you for all the staff for their outstanding , excellent customers services.
Rabah B | Overall ExperienceI reported the space empty on 9/30/24. I would expect you to refund the rent for October. The person I spoke with said she thought it would be reversed.
Frances R | Overall ExperienceBrian and his team have been wonderful to deal with. If I have a question, I get an answer pretty quick. We actually rented 2 units over the past couple of years... both were perfect for our needs, clean, dry and safe! Would definitely rent again and Highly recommend!
Donna F | Overall ExperienceThe site was easy to access, secure, and I never had any issues with delivering or removing my items.
Allen N | Overall ExperienceGooney and all his Staff are all very Professional, Friendly and well informed. Thanks
mark g | Overall ExperienceActon Personal Storage was close to where I lived in Acton. I was able to access my storage unit 24/7 which is extremely convenient. There are different sized storage units, I had the smallest sized one which is what I needed.
DOREEN G | Overall ExperienceHow is it that in 2011 they charged me $249 and now ten years later the price is $251, I think they ripped me off, beware of their sleezy practices.
LORETTA T | Overall ExperienceDid not use the storage as I decided I will not need it . I had called a day earlier and cancelled it. Should be a way to cancel it online .
dev m | ReservationFirst class operation. It is the only facility I would use in the Concord/Acton area. I have now rented a unit on two different occasions. No issues at all. The office staff is very responsive.
Peter M | Overall ExperienceWell lit, clean and an overall positive experience over 10 or more years. The only suggestion would be to add security cameras, not that I had a problem, but it might prevent a future adverse event.
GARY M | Overall ExperienceThank you for your flexibility.
WILLIAM R | Overall ExperienceConvenient with 24 easy access.
Gary Y | Overall Experience