I rented a storage unit from September 2024 to October 2025 while living in Gilbert, AZ. Even though I only lived there for about three months before relocating back home to Florida, the team at this U-Haul location made everything easy from start to finish. Whenever I had questions, they were always helpful over the phone and kept things simple. During my time there, new managers Lucas and Amanda took over, and they were absolutely amazing to work with. They went above and beyond to help me through a few unique circumstances and made coordinating with my movers a breeze when it came time to empty the unit and close out my account. Their professionalism, kindness, and reliability gave me real peace of mind — which means a lot when you’re managing things from across the country. Hands down, this has been the best storage facility I’ve ever used, and I would highly recommend them to anyone looking for a trustworthy, well-run U-Haul location.
Carl P | Overall ExperienceGilbert Self Storage
1690 E Williams Field Rd, Gilbert, AZ 85296Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 5.0 Average Customer Rating
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I rented a storage unit from September 2024 to October 2025 while living in Gilbert, AZ. Even though I only lived there for about three months before relocating back home to Florida, the team at this U-Haul location made everything easy from start to finish. Whenever I had questions, they were always helpful over the phone and kept things simple. During my time there, new managers Lucas and Amanda took over, and they were absolutely amazing to work with. They went above and beyond to help me through a few unique circumstances and made coordinating with my movers a breeze when it came time to empty the unit and close out my account. Their professionalism, kindness, and reliability gave me real peace of mind — which means a lot when you’re managing things from across the country. Hands down, this has been the best storage facility I’ve ever used, and I would highly recommend them to anyone looking for a trustworthy, well-run U-Haul location.
Carl P | Overall ExperienceNo 24 hours 7 days access available. Way expensive! Increasing price Parking lot wide size is very smaller.
Joshua g | Overall ExperienceOffice folks were very helpful and always accommodating.
SHANNON K | Overall Experienceour unit filled with blown dust and leaves. Admit they were willing to address, but being only open on weekdays till 7, I found it hard to get there during hours. Note the unit we moved to has hours 7 days/week and access till 9pm. Living in a big city commenting to work, 7 pm isn't as late as it seems.
Matthew S | Overall ExperienceThis facility and every person I encountered exceeded my expectations. Everything was always explained to me, access was easy and convenient and I love the fresh baked cookies!
Marissa C | Overall ExperienceThis facility was great! They were very helpful and always pleasant. Easy access, clean and safe. Highly recommend.
Lisa P | Overall ExperienceThank you for being available for my last minute needs. It was perfect!
Cindie B | Overall ExperienceFriendly and courteous staff.
MICHAEL T | Overall ExperienceGreat service!
Sean P | Overall ExperienceWill be over today for #13 . Before 4pm
JAMES A | ReservationI’ was very satisfied service with your overall and I wil recommend
RUBEN B | Overall ExperienceTheresa and her husband at the front fest were extremely helpful. They are compassionate and caring people. This is a great place to store your stuff. It’s feels like family.
MARIA L | Overall ExperienceTheresa was very professional and accommodating to me arriving on Sunday when it is closed. Highly recommend!
MARK C | ReservationThe office managers Theresa, Eric, and the General Manager are all very good, kind, easy to work with people. I have used their facilities twice and they always make the rental move in and move out process easy.
SHANNON B | Overall ExperienceDuring one of my phone calls with then, I was stressing about a job and trying to pay my bill. Teresa was able to help me adjust the regular bill AND even gave me some names of people/places she knew were hiring! I was able to get a job through one of her contacts! She was always so kind and supportive! She always went above and beyond in my opinion! Thank you!
TIYRAH S | Overall ExperienceGreat customer service! Everyone was friendly and nice.
DARREL F | Overall ExperienceGreat storage right in the center of my area. Used them for almost 2 years and never had any issues! Would recommend!
Ernie V | Overall Experience