Most of the time I had a storage unit here I could not access it 24/7, as they advertised. Primarily I could only access my storage unit during their office open hours. This was very limiting. When I first got a unit, they were out of the special faubs that would open the gates & I could only access my unit during their office open hours. It was months later before I got one. They quite often had trouble with their gate system and had to physically keep it open themselves mainly during their office open hours. This did not provide good security for the storage units.
SHERLYN B | Overall ExperienceKnapp Sisters Self Storage
100 Newt Patterson Road, Mansfield, TX 76063Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.5 Average Customer Rating
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Most of the time I had a storage unit here I could not access it 24/7, as they advertised. Primarily I could only access my storage unit during their office open hours. This was very limiting. When I first got a unit, they were out of the special faubs that would open the gates & I could only access my unit during their office open hours. It was months later before I got one. They quite often had trouble with their gate system and had to physically keep it open themselves mainly during their office open hours. This did not provide good security for the storage units.
SHERLYN B | Overall ExperienceThey were helpful with any issues I might have had.
Kara T | Overall ExperienceWe have 3 units and I love Knapp Sisters self storage. The facility is clean and secure. Great customer service!
Edward B | ReservationAsked repeatedly for the storage area to be cleaned. Trash everywhere. The unit behind our unit had an interior light on 24/7. Made.our unit extremely warm and just miserable in the summer. No one ever fix that and or called me to.diecuss complaint.
Gigi G | Overall ExperienceAnytime we have used Knapp Sisters whether it was renting a U-Haul truck or renting a storage unit, we have always had a great experience. I would definitely recommend this place.
Donna S | Overall ExperienceThis is a great storage facility and I would reommend them highly.
Matthew C | Overall Experience5 Stars
RANDY J | ReservationIt wasn't open. I drove all the way there and no one was on site. Hope I wasn't charged anything because I didn't meet with anyone to start a contract.
DANELLE S | ReservationThank you very much. We will definitely use you all again.
Jeff H | Overall ExperienceIt's been a pleasure doing business with you all! And would you your services again for any future storage and or moving needs! Thanks again
Christopher W | Overall ExperienceThe young men that were running this facility we very friendly ND professional. I will use again if the need arises.
Steve J | Overall ExperienceVery good customer service.
Rachel J | Overall ExperienceYou were the best storage place I've ever dealt with. Thanks for all you did.
JEANNE B | Overall ExperienceKind, courteous and friendly staff. Ill be renting from your establishment again!
Joseph V | Overall Experience